Agorapulse Reviews & Product Details

I appreciate that Agorapulse is a comprehensive solution that covers all the needs one might expect from such a social media solution. Agorapulse ticks all the boxes and is a very valuable central tool for our agency. Review collected by and hosted on G2.com.

Agorapulse is sometimes a bit cumbersome, the interface can lack responsiveness and lightness when used by an advanced and experienced user. We still sometimes have doubts about the data, especially in the reporting section between organic and paid results, our team sometimes encounters frictions or doubts that we have never taken the time to resolve by questioning the Agorapulse team. Review collected by and hosted on G2.com.

I really enjoy the ease of use and intuitive information that Agorapulse provides. It's super helpful to easily go back and reuse or tweak past posts that performed well without having to recreate them from scratch. This feature makes managing social media content so much more efficient. Additionally, the integration of AI has made life easier for everyone involved. The initial setup was super easy, and the team at Agorapulse was awesome to deal with; they guided us through the initial setup and are always quick to respond to any questions we have. Review collected by and hosted on G2.com.

Wish we could actually do a little bit more with TikTok in there. It's very limited. Review collected by and hosted on G2.com.

Agorapulse has become the place where we manage pretty much everything related to social media. On projects where marketing, design, and development all have a say before something goes live, it's normal for a post to go through several rounds of review. Being able to prepare everything in advance and let each person approve their part has saved us from a lot of last-minute changes. I've also noticed they've put a lot of work into improving social listening, reporting, and campaign management, especially in the analytics dashboards. The Social Inbox has probably been one of my favorite features. Having comments, mentions, and messages all in one place makes it much easier to keep up without jumping between platforms. Scheduling works reliably, the platform feels responsive, and as a developer, I always appreciate software that just works without constantly asking for my attention. Review collected by and hosted on G2.com.

The mobile app works well enough for checking notifications or replying to messages, but if I'm planning content or managing a large editorial calendar, I still prefer using the desktop version. That's clearly where the platform feels most comfortable. Review collected by and hosted on G2.com.

I like how the inbox system is set up in Agorapulse. It's easy to track what has been replied to and what still needs attention, which helps me to stay organized throughout the day. When dealing with a high volume of interactions, having that kind of structure really makes a difference. I also love the speed and efficiency of how quickly replies are sent out. It keeps me on a fast reading pace and doesn't slow me down. Review collected by and hosted on G2.com.

It takes a while for the system to show how many comments I've done, and I normally have to wait, like, four hours. Sometimes the amount that is being displayed is not accurate. Review collected by and hosted on G2.com.

I use Agorapulse solely for the inbox feature to keep track of my business social pages. It solves the problem of compiling my multiple business social inboxes in one place. The initial setup was easy, with no problems, and there's great support if you need it. Review collected by and hosted on G2.com.

I don't like they took away the free plan, and there is no free plan anymore. Review collected by and hosted on G2.com.

Easy scheduling and straightforward post editing and loading. The old reporting made it easy to see our progress and disseminate info to clients. Review collected by and hosted on G2.com.

The new reporting system generates reports that look awful, and after reporting an issue several times, we were told that it wasn't a priority for the team to fix. Review collected by and hosted on G2.com.

What I like best about Agorapulse is how everything is centralized in one place, making daily management much easier. The moderation features allow us to categorize incoming messages, which helps qualify conversations and adds valuable KPIs for client reporting. It’s intuitive, easy to use, great for sharing calendars with clients, offers clear analytics, and the customer support team is always responsive and helpful. Review collected by and hosted on G2.com.

The mobile experience can sometimes feel less smooth than the desktop version Review collected by and hosted on G2.com.

I have been using Agorapulse for over two years, and the tool offers many possibilities for managing my social networks on a daily basis. The customer service is responsive, available, and attentive, which is really appreciable. Review collected by and hosted on G2.com.

The tool often changes, and it is sometimes difficult to follow and use it as a whole. Review collected by and hosted on G2.com.

What we like most about Agorapulse is its centralized system, which makes it easy to manage multiple accounts in one place. As we handle more than 10 client accounts, this significantly improves our day-to-day efficiency.

The platform’s features, such as scheduling and reporting, are generally reliable, and the calendar UI is clear and intuitive, making it easy to plan and manage content. Review collected by and hosted on G2.com.

There is some room for improvement in terms of reporting. We categorize content using labels and analyze performance based on those categories, but the platform does not always allow us to fully customize reports according to these labels.

Additionally, we are currently experiencing publishing issues where scheduled posts are not going live on time. We have raised a ticket and requested an investigation, and this issue needs to be resolved as soon as possible. Review collected by and hosted on G2.com.

Reporting features helpful, if accurate.

Support replied but ultimately didn't lead to a resolution. Review collected by and hosted on G2.com.

A critical Instagram Stories reporting bug persisted for months (since about April 2025 in our case), resulting in inaccurate or incomplete data.

Despite written notice to halt billing until the bug was fixed, charges continued.

The proposed “resolution” was one month of credit and penalty‑free early termination—no refunds for months of unusable reporting.

Refund discussions were repeatedly deferred until “after the bug is fixed,” which never happened for us. Review collected by and hosted on G2.com.