---
title: Agorapulse Reviews
meta_title: 'Agorapulse Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 974 reviews by the users' company size, role or industry
  to find out how Agorapulse works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 974
  scale: '5'
date_modified: '2026-09-01'
parent_category:
  name: Social Media Marketing
  url: https://www.g2.com/categories/social-media-marketing
---


# Agorapulse Reviews
**Vendor:** Agorapulse  
**Category:** [Social Media Suites](https://www.g2.com/categories/social-media-suites)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 974  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About Agorapulse
Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagram, Pinterest, LinkedIn, TikTok, and YouTube. Here are six features that customers love most about Agorapulse: 1. Unified social inbox: Easily manage all your social media messages, comments, and reviews in one place. 2. Intuitive publishing: Plan, collaborate, and schedule content seamlessly across all your social channels. 3. Insightful analytics: Receive beautiful, actionable reports in PDF and CSV formats that show what&#39;s working — and what isn’t. 4. Social listening: Discover trends and insights about your brand — and your competitors. 5. Award-winning support: Benefit from fast, friendly assistance with industry-leading response times. 6. Exclusive Social Media ROI tool: Prove the value of your social media strategy by tracking top-performing platforms, content, and even team members. Agorapulse also offers free tools for social media managers, including Facebook Ads Report and Social Trends.



## Agorapulse Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users value the **centralized management** of Agorapulse, streamlining tasks across multiple social media platforms effectively. (14 reviews)
- Users find Agorapulse to be **very easy to use** , appreciating its intuitive interface and excellent customer support. (14 reviews)
- Users praise Agorapulse for its **helpful tech team** and comprehensive features that enhance social media management efficiency. (12 reviews)
- Users appreciate the **intuitive interface** of Agorapulse, which simplifies daily management and enhances overall usability. (11 reviews)
- Users love the **post scheduling feature** of Agorapulse for its reliability and ease of use. (11 reviews)
- Customer Service (10 reviews)
- Customer Support (10 reviews)
- Helpfulness (9 reviews)
- Reporting (8 reviews)
- Users love the **intuitive scheduling features** of Agorapulse, streamlining posts and enhancing audience engagement effortlessly. (8 reviews)

**What users dislike:**

- Users find Agorapulse to be **expensive** , especially with charges for features and unresolved bugs affecting functionality. (6 reviews)
- Users find Agorapulse&#39;s pricing **high** , especially with essential features locked and limited free trial availability. (5 reviews)
- Users report **improvement needed** in Agorapulse&#39;s mobile experience and customer service responsiveness for smoother functionality. (5 reviews)
- Users find the **difficult reporting** in Agorapulse lacking, missing valuable insights like Pinterest integration. (4 reviews)
- Users find the **limited customization** options in Agorapulse restrictive, particularly for reporting and post management. (4 reviews)
- Users highlight **AI limitations** in Agorapulse, affecting asset creation and leading to workflow inefficiencies. (3 reviews)
- Comment Management (3 reviews)
- Customization Issues (3 reviews)
- Instagram Limitations (3 reviews)
- Poor Design Quality (3 reviews)

## Agorapulse Reviews
  ### 1. Adapted and efficient!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pauline B. | Consultante en communication digitale | Content & Community manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from French using AI.

**Reviewed Date:** December 09, 2021

**What do you like best about Agorapulse?**

It allows me to manage all of my clients' accounts across all social platforms and even enables monitoring and gathering information.

**What do you dislike about Agorapulse?**

it is not possible to create carousels on Facebook and Instagram, and it is also not possible to mention a LinkedIn profile.

**What problems is Agorapulse solving and how is that benefiting you?**

we clearly save time, since we can centralize all the accounts, platforms, and in addition, there are reports.

**Official Response from Samia Barud:**

> Thank you Pauline!  
The entire Agorapulse team thanks you for the very positive rating.  
We are delighted to have met your expectations and to count you among our clients :-)  
Samia

  ### 2. The Best Social Media Scheduler

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marisa V. | Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 13, 2020

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Agorapulse?**

I love how easy everything is to use and how reliable. I also enjoy the different visual formats available and being able to compare everything through the calendar.

**What do you dislike about Agorapulse?**

I just wish I could post to Google My Business.

**Recommendations to others considering Agorapulse:**

Make sure your Instagram is properly connected to your Facebook Business page (that's the only thing that tripped me up), but for the most part it's all so self-explanatory and easy to use.

**What problems is Agorapulse solving and how is that benefiting you?**

I am able to easily schedule and plan out my own social media for my business as well as easily schedule out all of my clients' accounts.

**Official Response from Lisa Kalner Williams:**

> I'm so glad you are making great use of the Agorapulse calendar, Marisa. I added your name to our Google My Business notification list -- you'll be one of the first to know when it's available. 

Lisa at Agorapulse

  ### 3. Social Media Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mindy O. | Social Media Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 01, 2022

**What do you like best about Agorapulse?**

The Convenience of posting for many clients.

**What do you dislike about Agorapulse?**

That the spammers do not get permanently deleted.

**What problems is Agorapulse solving and how is that benefiting you?**

It is very easy to use and has multiple benefits.

**Official Response from Samia Barud:**

> Hi Mindy, 

Thanks so much for sharing this  5-star review with us!
We're delighted to hear that Agorapulse has been a helpful tool for your business!

Samia

  ### 4. Agorapulse is a Lifesaver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monique R. | Chief Creative Officer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 19, 2021

**What do you like best about Agorapulse?**

I love the ease of scheduling posts, the reporting, and the listening & response capabilities.

**What do you dislike about Agorapulse?**

That there's no "link in bio" equivalent. It's completely unacceptable that I have to also have an account with later app just for the Instagram link in bio. I could do all my scheduling through them and see my reports through them, but I feel like agorapulse is so much better in so many ways. I wanted to be able to cancel my later subscription but I can't - all because you don't (and I hear that you won't) add this feature. Bad.

**Recommendations to others considering Agorapulse:**

Use the trial period - it's great!

**What problems is Agorapulse solving and how is that benefiting you?**

Making sure I don't miss a mention. Very helpful! Everything is in one place - so it streamlines my social tasks.

**Official Response from Samia Barud:**

> Hi Monique,
Thank you for sharing this review with our community!
We are so happy to hear about your experience with Agorapulse.
Regarding the "link in bio", I have added your vote to this suggestion. We might have some news for you on this soon!

  ### 5. User friendly and saving a lot of time!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sophie M. | Customer Success Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 04, 2022

**What do you like best about Agorapulse?**

The interface is very user-friendly. It's straightforward to apply moderation guidelines like catching up with private messages first, then moving to questions raised in comments, then to negative comments, etc...
I also like that you can build moderation rules to hide comments automatically.

**What do you dislike about Agorapulse?**

It misses some moderation rules that could be game-changers. Ex: Reviewing automatically tag comments (no text, only someone tagging someone else with emojis). It could save up a lot of time!

**What problems is Agorapulse solving and how is that benefiting you?**

We are saving time in moderation. We used to be swamped in comments to review with Facebook business.

  ### 6. Huge Timesaver, Limited Learning Curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** Annette M. | Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 29, 2021

**What do you like best about Agorapulse?**

Hands down, the single social inbox with zero learning curve is the best thing

But many other features come in close behind - Repeating/Re-queuing content is super easy, assigning work to team-mates, and the report export format is a winner for us.
I've been using it for around three years, and the only 'dislike' I've ever had, is minor. And this week, I've had an email from their CX team to discuss and input my thoughts for the feature - so it looks like it's coming soon anyway!

**What do you dislike about Agorapulse?**

It would be great to have a 'grid' view for Instagram posting - drag & drop to re-arrange content.

**What problems is Agorapulse solving and how is that benefiting you?**

Agorapulse allows myself and my team to collaborate on our social media planning, but also to batch content planning, which is a huge timesaver.

**Official Response from Samia Barud:**

> Hi Annette, 
Here's Samia. Thank you for sharing this review with our team!
I have added your vote to the Instagram Grid section so we can keep you informed about its development.
If you have anything else to add, feel free to reach out.
Thank you and have a great week!
Samia

  ### 7. Couple of kinks, but overall good platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carolina M. | Marketing Specialist, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 19, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Agorapulse?**

A library for images to use has been added which is great! The integration with Canva is a plus too, however, have recently had problems posting. Direct messages are coming in from IG now more consistently. This has helped us stay on top of communications with our followers.

**What do you dislike about Agorapulse?**

I'm still hoping for better functionalities on the mobile app, especially when I'm away from my computer and need to do things remotely on my phone. The app still needs a bit more work.

**What problems is Agorapulse solving and how is that benefiting you?**

I have better control and maintenance of follower engagement and comments. Assigning inquiries and comments to other team members has helped with the workload of SM management.

**Official Response from Samia Barud:**

> Hi Carolina,
Here's Samia with the Product Team. Thank you for reaching out!
I am glad to hear that you've had an overall good experience with our tool. We are currently working on some improvements on our mobile app, so we might reach out internally to ask you more questions about the features that you'd love to see in Agorapusle.
Cheers,
Samia

  ### 8. Good tool to manage social media accounts but if falls a little short.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Florinda Q. | Personal Assistant, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 15, 2021

**What do you like best about Agorapulse?**

I like the calendar view to manage all the postings from the week. It's very useful.

**What do you dislike about Agorapulse?**

The approval feature is not that useful, so we only used AgoraPulse for our internal social media. Also, messages sometimes get lost, and we have to go directly to Facebook.

**What problems is Agorapulse solving and how is that benefiting you?**

We like to use Agorapulse to organize our social media calendar in a visual way.

**Official Response from Samia Barud:**

> Thank you for sharing this review, Florinda.
I am sorry to hear that you don't find the approval feature useful. If you have any suggestions in mind on how we could improve it, please feel free to send me an email at product@agorapulse.com
I'll be looking forward to hearing from you!
Cheers,
Samia

  ### 9. Amazing social media marketing tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Becky L. | Social Media Marketing Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 17, 2021

**What do you like best about Agorapulse?**

This tool really can do it all. I love it's scheduling capabilities, the awesome reporting, and the fact that you can put posts up as a review before posting it. I am a freelancer working for a small agency, and Agorapulse makes it so easy to schedule out a ton of content and share it with the agency owner before it goes live. The reporting is amazing, too - it can be tough to find a non-native reporting tool, but Agorapulse is accurate and simple to use.

**What do you dislike about Agorapulse?**

There isn't much I don't like about the tool. I think it's super simple to use and it does everything I Need for a social media tool!

**Recommendations to others considering Agorapulse:**

Absolutely use it! It's a fantastic tool for small businesses to large businesses and everything in between!

**What problems is Agorapulse solving and how is that benefiting you?**

Scheduling out content on a weekly and monthly basis, pulling reports for clients, and sending content for review before it goes live.

**Official Response from Samia Barud:**

> Hi Becky,
Thank you for sharing this amazing review!
We are delighted to read about your positive experience.


  ### 10. Lifesaver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kellie L. | Digital Media Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 11, 2021

**What do you like best about Agorapulse?**

The fact that it is everything all at once -- an area for notifications, an area for my analytics, an area to publish, and that I can actually schedule on ALL my social media channels (looking at you Instagram). It has made my life so much more simple and there are options that I didn't even know I needed/wanted until I had them. One example includes your ability to group certain types of content and actually view all the data on them. Really helps you to know if that kind of content is working for your audience! Oh and customer service is amazing. One of my team members is in her 50s and loved the complete and thorough job they did of walking her through a problem -- as well as prompt service and replies.

**What do you dislike about Agorapulse?**

The only thing I wish I could do was change the timing each post on each channel. I can schedule the same post for the same day and time, but I would like to be able to mix up those options.

**What problems is Agorapulse solving and how is that benefiting you?**

Time. Solving my problem with time. As everyone who manages social media you know you're constantly checking your phone to make sure you're not missing anything. Not anymore. I can check the app or check my computer and it's constantly working for me. Finding me everything I need to know.

**Official Response from Samia Barud:**

> Hi Kellie,
We are incredibly grateful that you took the time out to leave us a 5-Star review!
I am happy to share with you that we will soon release some new publishing features that will allow you to change the posting time on each post and/or channel. We hope that you'll enjoy working with these new features!
If you have anything else to share, feel free to reach out!
Samia

  ### 11. Genius for organization, listening, scheduling and review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura L. | Director of Digital Content and Strategy, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 07, 2021

**What do you like best about Agorapulse?**

I love the ability to schedule posts and post to multiple platforms with the same material. It's also helped us organize multiple affiliate channels and track comments. As a novice user on some social media platforms, it makes me more confident to post because Agorapulse is easy to use. It's also easy to track hashtags and listen to our channels. It allows us to tag posts for content to quickly analyze what kinds of content and content subject matter to make sure we're accurately representing our institution.

**What do you dislike about Agorapulse?**

I wish there were better integration with Instagram Stories, although I'm pretty sure that's an Instagram issue, not an Agorapulse issue.

**What problems is Agorapulse solving and how is that benefiting you?**

As a university, we have multiple affiliate channels created and run by departments. Agorapulse lets us monitor those easily and quickly and occasionally post important information while still giving the primary management of the channels to users outside of Agorapulse. Agorapulse has helped us get a better handle on what others are saying about us on multiple platforms.

**Official Response from Samia Barud:**

> Hi Laura,
Thank you for sharing this review! We're so glad to hear that Agorapulse is helping with your tasks on social media.
If you have any other suggestions to improve the platform, feel free to reach out to us!
Samia

  ### 12. The most effective tool for scheduling and monitoring social media posts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tanya d. | Account Manager - Makro General Merchandise, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** August 21, 2021

**What do you like best about Agorapulse?**

Agprapulse is a very user-friendly and well-designed platform with the ability to be used by agencies. It's anything you want from a social monitoring tool, even Though I'm embarrassed that I didn't discover it sooner.

**What do you dislike about Agorapulse?**

It's a bit inconvenient not to be free to share videos via Instagram. However, I believe this is coming soon! Additionally, there is a tiny lag in examining items once they are checked, well if we're talking picky, the capability to check numerous items for assessment at the exact moment, e.g., a thread of comments amongst colleagues on a posting, might be fantastic. In the larger scheme of things, these are all trivial matters.

**Recommendations to others considering Agorapulse:**

If you're already considering Agorapulse, give it a try. It's fantastic, so straightforward; they also offer excellent support features, which ensure that any minor issues you may encounter are remedied without delay and on a safe basis.

**What problems is Agorapulse solving and how is that benefiting you?**

It saves time and fosters greater transparency inside our organization. The UI is highly intuitive and easy to navigate, making accessing it numerous times a day beneficial. It's also relatively simple to use, making training personnel and allowing access to clients a breeze.

**Official Response from Samia Barud:**

> Hey Tanya, 
Here's Samia with the product team.
We are really glad to hear about your positive experience with our tool!
I will add your votes to the suggestion o show a thread of comments amongst colleagues. This is something that our team is currently working on improving.
If you have any other suggestions, feel free to reach out to us!
Samia

  ### 13. AgoraPulse for all our social marketing needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natasha S. | Co-Founder and Marketing Director , Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 01, 2021

**What do you like best about Agorapulse?**

Agorapulse is excellent for a team to use to schedule content, reply to user comments, assign images or copy to be reviewed internally, and social listening.

**What do you dislike about Agorapulse?**

I'm not too fond that it can sometimes decrease the quality of the image when posting through to Instagram. Instagram already decreases image quality, and this seems to reduce it more on some photos (not all). I recommend that they improve on their image capture so you can still share high-quality images with your followers.

**Recommendations to others considering Agorapulse:**

I highly recommend this platform for a small marketing/social teams to collaborate on posts/copy for their social channels, social listening, social metrics, and responding to customer comments across multiple social media channels all in one place. It's easy to use, has good UI/UX, and relatively inexpensive.

**What problems is Agorapulse solving and how is that benefiting you?**

Agorapulse solves the issue of manually posting content as you can schedule all your content ahead of time and choose what time you'd like the posts to go live. You can also set up the platform to listen and follow your branded hashtags to see what the community says about your brand/product and make changes accordingly. There is also reporting available so you can see exactly how your content and social channels are performing. This is a great tool to understand your KPIs better as well!

**Official Response from Samia Barud:**

> Hi Natasha, 
Thanks so much for your review!
We appreciate the time you took to share this review with us and we're happy to hear that our platform is meeting your expectations!
Regarding your images on Instagram, I am sorry to hear that you've seen a decrease in the quality of your visuals.
Agorapulse does not edit or change the size, resolution or any quality of the image(s) or video(s) uploaded for publishing by users.
If there is a decrease in quality of an image/video file, it can be due to the API service during the uploading process (when we send the file to the social network API) - at this step, there can be changes related to the file compression, for example, but we have no power or impact over this.
I am sharing more info on the article attached.
I will be reaching out internally as well to make sure that we can take a look at this issue.

Thanks,
Samia


  ### 14. Great for monitoring busy social pages!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 16, 2021

**What do you like best about Agorapulse?**

My Team mostly uses Agorapulse to monitor Facebook and Instagram comments. I love that all the organic AND ad comments come into Agorapulse and that it's nearly immediate. It's so helpful that it's organized by individual comment vs by the post the comment was on like it is in Facebook Business Manager. I also like that you can click into the customer and see their other comments on that page and how they were handled by our Team. Lastly, I like that you can have comments auto-hid according to keywords that they contain. There are many, many things I love about Agorapulse, but those are my top choices.

**What do you dislike about Agorapulse?**

I do find that sometimes it seems like I'm working more quickly than the system is and it's a little bit laggy, but this is negligible because of how much AP offers. I also think it would be extremely beneficial if the PM reply box under a comment was a different color than gray as my team will sometimes send a PM as a comment since the color is so similar. Whenever I do experience a glitch of some kind and contact support, their support team is very helpful but I do find that the help box is too small and it would be easier to read those messages if it was possible to expand. They also continuously check in on me if I don't message them back right away which I don't find necessary.

**What problems is Agorapulse solving and how is that benefiting you?**

My team is much more organized and efficient! I'm also much more able to track issues and create reports. It's made a world of difference for us.

**Official Response from Samia Barud:**

> Thank you so much for writing such an extraordinary review with the community!

We are delighted to hear about your experience. Unfortunately, we can't see your email here to contact you directly but we'd love to hear back from you at product@agorapulse.com

Looking forward to hearing from you,
Samia

  ### 15. All in one social media tool!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rashmi T. | Social Media Analyst, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 11, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Agorapulse?**

The fact that I can do social listening, post scheduling, and post designing with UTM tracking all at one place with such an intuitive interface.

**What do you dislike about Agorapulse?**

Comment monitoring sometimes lacks and it gives problems with few integrations

**Recommendations to others considering Agorapulse:**

Go for the product, its very time savvy and has loads of tools to explore

**What problems is Agorapulse solving and how is that benefiting you?**

Social media monitoring, social media management and social media marketing

**Official Response from Samia Barud:**

> Hey Rashmi, 

Samia here with the product team. 
Thank you for sharing this review with us.
We would like to learn more about the integrations that you'd like to see in Agorapulse. If you have any suggestions, feel free to reach out to us at product@agorapulse.com

Thanks!
Samia

  ### 16. Agorapulse - Great Customer Success

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 11, 2022

**What do you like best about Agorapulse?**

The customer service and the reporting tools. I also really enjoy the CS team.

**What do you dislike about Agorapulse?**

Agorapulse timing out while trying to edit a post. I do find that it can get caught up when switching across the different aspects after editing.

**What problems is Agorapulse solving and how is that benefiting you?**

Problems solved would be analytics provided.  The benefits would be that the tool is constantly evolving, the team is on point in making updates, and I am saving time.

**Official Response from Samia Barud:**

> Hey there, 

Thanks so much for reaching out to us!
We are so glad to hear that you've enjoyed working with our CS team! 
I'm sorry to hear that you've experienced some issues while editing your posts. :-/
We are about to release a brand new version of our publishing features which will make the publishing process much more efficient. We hope that you'll like them!
If you have suggestions, feel free to reach out to us!

Cheers,
Samia

  ### 17. The Best Bang For Your Buck

**Rating:** 3.5/5.0 stars

**Reviewed by:** Michael D. | Digital Marketing Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 27, 2021

**What do you like best about Agorapulse?**

In my opinion. I believe Agora Pulse is just as good as any social media automation platform if not better in some areas over others. Scheduling posts is seamless and easy. The social listening aspect is great because in just the base plan you can listen all over social media where some top competitors, like Sprout Social, can only use this tool on Twitter.

**What do you dislike about Agorapulse?**

The platform can be a little buggy. Too often I receive emails about an error that is causing something not to post or a "token" expiring so I have to log back into a certain social platform. In regards to posts not posting I have experienced this on other platforms so it's not unusual,  but logging me out of certain social accounts is a little weird and I am not quite sure of the reasoning behind this. It is a minor annoyance at most.

**Recommendations to others considering Agorapulse:**

I would highly recommend Agora Pulse. My only recommendation would be to make sure you have email notifications on for any glitches or failed posts. it is very helpful.

**What problems is Agorapulse solving and how is that benefiting you?**

Finding out what people are saying online about a certain event or time of year that affects our business is extremely valuable. As the pandemic was ramping down and things were starting to open back up the question we had was were people going to be going back to events? More specifically, are schools going to be having proms? The social listening feature was a huge part in guiding marketing and business decisions going into Spring 2021.

**Official Response from Samia Barud:**

> Hi Michael,
Thanks so much for sharing this review with us!
I am really sorry to hear that you've faced some issues with your tokens. Tokens allow us to maintain a connection with your social media accounts and they expire every once in a while for security reasons. However, this shouldn't happen too often.
I am leaving a support article here that explains a bit more about tokens. 
However, feel free to reach out to us over at support@agorapulse.com so we can take a look at this situation.
Thanks!
Samia

  ### 18. Agorapulse is a decent platform overall

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 05, 2021

**What do you like best about Agorapulse?**

I like the user-friendly platform interface the most, as it is relatively easy to use and generally does not hinder my work.

**What do you dislike about Agorapulse?**

The mobile app is slow and often buggy, and often causes me issues when I need to schedule client posts outside of work hours.

**Recommendations to others considering Agorapulse:**

I wouldn't say that I have any advice, just to take into account your organisational needs and those of your clients. If you are scheduling a great deal of stories, reels and videos, it may not be the best platform, whereas for other content types, it is easy to use.

**What problems is Agorapulse solving and how is that benefiting you?**

Agorapulse is required for my work, I cannot really do my work as a social media manager without a community management and scheduling platform like Agorapulse, and having all of the clients I manage organised under one interface is especially helpful.

**Official Response from Samia Barud:**

> Thank you for sharing this review with us!
I am really sorry to hear about the issues with our mobile app. Please contact us at support@agorapulse.com so we can get to the bottom of this.
Best regards,
Samia

  ### 19. Best bang for your buck

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela R. | Growth Marketing Analyst, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 30, 2021

**What do you like best about Agorapulse?**

Scheduling queues and the Listening feature. The pricing is hard to beat when compared to other social media management platforms we tried. The customer service by chat is helpful.

**What do you dislike about Agorapulse?**

I've come across many things that feel like should exist already, but when I ask support about them, they often say they'll add it to their Suggest Features list. It would be great to have integration with Salesforce and Pardot.

**Recommendations to others considering Agorapulse:**

Take advantage of the free trial to see if it's right for you.

**What problems is Agorapulse solving and how is that benefiting you?**

We are now posting more frequently on social media. We are now inserting ourselves in conversations relevant to our industry.

**Official Response from Samia Barud:**

> Hi Angela,
We are so happy to hear about your experience with Agorapulse!
We appreciate the time you took to share your feedback with our team.
Feel free to always reach out whenever you have questions or suggestions.
Thanks,
Samia

  ### 20. This tool has saved me so much time and confusion!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily P. | Digital Marketing Specialist, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 19, 2020

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Agorapulse?**

I manage multiple social profiles (30+) and keeping track of them has been challenging to say the least. AgoraPulse lets me post, like, and reply all in one place, saving me the headache of having to go out to each platform/account individually. The calendar feature is also great as I can see at a glance what I've scheduled and if I've missed anything.

Customer support has been very helpful and immediately responsive when I have had issues-and I've only had a couple, AgoraPulse is extremely easy to use. 

They also have an app which makes managing the accounts easy when I'm on the go and I don't have to be tied to a desk constantly.

**What do you dislike about Agorapulse?**

The things I dislike have nothing to do with the AgoraPulse platform, but limitations put in place by the social platforms. i.e. having to post to Instagram on mobile for certain types of posts. Otherwise, I have no complaints about AgoraPulse.

**Recommendations to others considering Agorapulse:**

Definitely sign up for the trial and try it out for a couple weeks.

**What problems is Agorapulse solving and how is that benefiting you?**

I am managing multiple social profiles and AgoraPulse has helped to keep me on track and not miss anything. Social media is digital and the tools built into their platform have enabled me to get rid of the paper checklists of social accounts that were littering my desk.

**Official Response from Lisa Kalner Williams:**

> Hi there Emily,

I'm so glad that you're easily able to manage all your social accounts from both our desktop and mobile apps. Here's to your success!

Lisa at Agorapulse

  ### 21. Easy to use for multiple social media accounts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather P. | Marketing Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 24, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Agorapulse?**

Using Agorapulse has made my job easier as the Marketing Manager for a full service marketing agency.  Posting for multiple businesses in one platform and the ability to schedule in advance is key.  Each account is scheduled for posts on different social media platforms, the calendar is clear and easy to use.  It's helpful to see the inbox and interactions and to comment, like or respond to the accounts directly from Agorapulse.  Updating, changing dates or times of posts is done flawlessly and even someone with little knowledge of the program can use it.  The listening feature for when accounts are tagged or mentioned is a great tool too.  What has come in very handy is the ability to see the reports on each account managed.  The ability to change the comparison period, see the overview of followers, engagement, impressions and brand awareness has helped our clients as well as helped us with what posts work the best.  Our clients enjoy receiving a monthly report, it's easy to export directly from Agorapulse and is emailed to us to review with the client.   I'm currently using Agora for 31 accounts, on Facebook, LinkedIn, Instagram, Twitter and YouTube for many different businesses, from a dental office to construction company, realtors and restaurants.  It's a great platform for all businesses that have social media accounts.  The ability to edit photos, change sizes for different social media platforms  and post multiple photos, tag other accounts and create hashtag groups is one of the best time saving features, this is incredibly helpful when posting for multiple linked accounts at once.  Other features that are helpful with Agorapulse are the ability to add a link to the post, upload video as well as adding fun emoji's if they're appropriate.  One final upside of using Agorapulse is that it has an app, so if ever I need to post something immediately and I am not near my computer, I can quickly access my accounts via my iPhone and either schedule or publish something immediately on any of the accounts I manage.

**What do you dislike about Agorapulse?**

The only downfall I have found is that only one image can be posted to Instagram when scheduled through Agorapulse, and posts cannot be edited once they've published.

**Recommendations to others considering Agorapulse:**

You will love the ease of scheduling, tagging, using hashtags and creating posts on multiple platforms for many different accounts.

**What problems is Agorapulse solving and how is that benefiting you?**

Posting to multiple accounts requires organization.  Agorapulse does just that.  It helps keep scheduled posts organized, on time publishing and cross posting for different companies organized, even for the most unorganized user.  This tool has kept all staff in check, with the ability to see who is posting/scheduling and even if there are other team members online while using Agora.  Check boxes for posting on multiple accounts  is a time saving feature on Agorapulse, which has helped with time management for our team.  The ability to assign a post for review from another team member has been a very helpful feature to ensure the post is double checked prior to it being published.  This ensures there are no errors in spelling, hashtag errors and avoids unhappy clients, as their post has essentially been "double checked" prior to publishing, leading to less error.

**Official Response from Candace Hopkins:**

> Hi Heather!

Thank you for your great review and feedback of Agorapulse. We love to hear that you take advantage of our scheduling feature as well as the Agorapulse app on your phone. 

We hear you about scheduling posts for Instagram. Right now Instagram actually doesn't allow our desktop Agorapulse to post multiple photos, but as soon as they do allow us to, we will add it!
I have also sent your publishing feedback over to our product team who will review it. :)

Thanks again, 
Candace

  ### 22. The reporting and the in-depth analytics - Agency Owner Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Javier V. | Partner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 01, 2018

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Agorapulse?**

We really enjoy the support, clean UI, and the ability to send reports to our clients. Agorapulse has that quality-affordability medium for an agency owner like me.

**What do you dislike about Agorapulse?**

Not many things to dislike, but I wish we could schedule stories and schedule posts on Pinterest!

**Recommendations to others considering Agorapulse:**

For agency owners it's a no brainer compared to Hootsuite and other social media management platforms in the same price range.

**What problems is Agorapulse solving and how is that benefiting you?**

We are solving the social media management pain points of our clients in a clean, beautiful, well-supported way. Their support is like an extension of our team.

**Official Response from Lisa Kalner Williams:**

> Hi Javier,

Thanks sooo much for our first video review! So glad you like the way you can manage and report on your social with Agorapulse.

Good news: We now offer CSV bulk uploading! You can upload posts, RSS feeds, or up to 100 images in one CSV upload. Here's how you can get started: http://support.agorapulse.com/article/show/47799-how-do-i-create-my-csv-file-for-bulk-scheduling

Thanks again for the Agorapulse love.
Lisa

  ### 23. Easy to use and Powerful Tool that includes Training at one of their tier levels!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** William A. | Financial Protection & Income Generation Strategist, Financial Services, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 19, 2021

**What do you like best about Agorapulse?**

The scheduler is very simple to use. It has all the features my business needs to publish on social media to our community and new members alike! 

To kick it up another notch, at the package level I'm on, training is included for me and my team! Was worth the small bump to stay current and have training for the team so we don't have to.

Labor, whether outsourced or in-house is one of the largest expenses in business. The training from AgoraPulse allows us to save big dollars because we no longer need to tie up one of our people to train the new person.

**What do you dislike about Agorapulse?**

I can not say that I have any reason to dislike AgoraPulse as it stands. No software is perfect and this one does the job very well. I understand every good review should have a list of both pros and cons for the software or service they are reviewing, however, there aren't any negatives for me. 

One thing that would be nice to see is a weekly group training on social media. Something such as a weekly social media update for 15 minutes, training on a specific topic for 15 minutes, then 30 to 60 minutes of Questions and Answers

**Recommendations to others considering Agorapulse:**

If you need the training yourself, its a bargain. If you want to hire social media marketers its a huge time and money saver.

**What problems is Agorapulse solving and how is that benefiting you?**

Building our influence online.
Scheduling ahead to publish on social media. 
Ability to post to all the social properties from one platform. 
Monitoring our pages, replying to comments, and all-around engagement with our community.

**Official Response from Samia Barud:**

> Hi William,
My name is Samia and I'm with the Product Team at Agorapulse. Thank you for leaving this thoughtful review!
We currently don't have a social media group training like the one that you describe but we do offer some similar resources that can help you stay up-to-date with social media.  ;-)
Some of these are:

- Our blog (https://www.agorapulse.com/blog)
- The Social Media Lab (https://www.agorapulse.com/social-media-lab/)
- Our Facebook community where we have weekly interviews  
- Our latest agency summit (available here on demand: https://social.agorapulse.com/summit/registration)

And of course, if you have any other questions or suggestions you can always reach out to us!

  ### 24. Social Media Made Easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kyndall W. | Assistant Retail Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 08, 2021

**What do you like best about Agorapulse?**

Agora has been a great application to work with when working to schedule posts across three different platforms (Facebook, Instagram, and Twitter). Preloading content for days or weeks to come and have Agora post them when scheduled is convenient and takes the hassle out of doing it myself for three different platforms. The preview feature helps see what the post will look like before it goes out, and the location feature takes one step out of tagging a location after the post goes out. Having all messages and comments come to one spot on Agora and responding directly from Agora is extremely helpful. It takes the work out of going across different platforms to message and respond to each individual person.

**What do you dislike about Agorapulse?**

One downside of Agora is that you can't schedule posts for Instagram with more than one photo. It only allows one photo to be added to the post, whereas for Facebook, you can schedule a post with multiple pictures. Another feature for Instagram that would be helpful would be to allow users to schedule stories in advance.

**What problems is Agorapulse solving and how is that benefiting you?**

Agora saves the time that I would typically put towards posting on all three platforms and allows me to put that time and effort elsewhere, like helping customers in-store, completing transactions, posting on social media stories, and messaging customers back. 

Agora is helping me utilize the time I would put towards making the post on each platform to different things in store, such as assisting customers, completing transactions, and online, such as messaging customers back, posting stories, etc.

**Official Response from Samia Barud:**

> Hi Kyndall,

Thank you so much for sharing your feedback with us!
We are delighted to hear that we have helped make social media easier for you!
Unfortunately, due to API limits, we can't offer the option to automatically post more than one photo on Instagram.
However, you can schedule your images (or stories) and these will get sent directly to your phone when its's time to post your content. :-)
You can find more information on the link below.
If you have any other suggestions, feel free to reach out!
We are always here to help.
Samia


  ### 25. The best tool for social media scheduling and monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas G. | Digital Strategist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 06, 2021

**What do you like best about Agorapulse?**

There are a few features I think make Agorapulse the best tool out there: 
- the overall dashboard is really user friendly, it makes it easy to navigate between screens (especially compared to something like Hootsuite that is very clunky) and find what you're looking for
- it's got the best layout for teams, making collaboration and shared responsibilities really easy, the shared calendars for getting approvals on content is great 
- monitoring conversations and tagging them is great and very valuable
- bulk scheduling/publishing
- easy cross channel publishing
- visually appealing layout of the reports
- easy UTM tagging
- hashtag lists (a really useful, undervalued feature)

**What do you dislike about Agorapulse?**

As easy as Agorapulse makes it to get approval on content, it could go further: an approve-all feature for shared calendars would be super useful, as well as providing an easier edit option without having to open a new screen
As much as I like tagging posts and conversations, it would be helpful to have some prepopulated tags 
Posting to Pinterest would be a plus, as well as scheduling Twitter threads 
I don't love that I have to pay extra for Power reports

**Recommendations to others considering Agorapulse:**

Give it a try. It's a really useful tool that makes social media scheduling and monitoring really easy. And the collaborative aspect has been a feature that no other platform I've used has done as well (Hootsuite, Sprout Social, Buffer). Definitely recommend as my top, go-to social media platform.

**What problems is Agorapulse solving and how is that benefiting you?**

We needed a tool that allows us to schedule posts, monitor conversations, provided separate streams per client, allowed us to have employees with different levels of access and simplified the review process. We got those things.

**Official Response from Samia Barud:**

> Hi Thomas, 
Thank you so much for this shoutout!
Regarding your approve-all suggestion, I wanted to let you know that this is something that we're already working on. ;-)
I have added your votes to the suggestions to integrate with Pinterest and create prepopulated tags for your posts.
Due to API limitations, we are unable to offer the option to schedule a thread on Twitter. 
However, I'll make sure to add your vote to this feature suggestion in case that it becomes available at some point.
Thanks!
Samia

  ### 26. Most Intuitive Posting Tool I've Used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 21, 2021

**What do you like best about Agorapulse?**

Calendar view for queued items, the ability to set different queue schedules for hundreds of accounts, bundling accounts into groups for similar content distribution, thumbnail choosing for video posts, preview function for all post types, and warning messages for post file image and video specifications for individual social networks.

**What do you dislike about Agorapulse?**

One of the most difficult parts of using Agorapulse is the time it takes for me to view the queued content calendar for large groups of accounts. I'm not sure if it's a server issue on Agorapulse's side or if simply a platform limitation, but seeing content mapped out for the hundreds of accounts that I manage can be difficult. The response time from a click to that corresponding action with the platform can take 10 seconds or more to register within the system. This makes any sort of big picture content mapping very difficult even on a high speed fiber internet connection.

**Recommendations to others considering Agorapulse:**

Plan a demo with Agorapulse's team. I wish I would have done that at the beginning.

**What problems is Agorapulse solving and how is that benefiting you?**

We were looking to post out our company's informational content onto our employee accounts that they use primarily for local market branding. We've been able to scale content distribution to over 50% of our employees to keep them focused on sales and less concerned with social media marketing.

**Official Response from Samia Barud:**

> Hi there, 
We are so glad to hear about your positive experience with our tool!
We will soon release a new version of our publishing composer that will make it easier for you to view the content on your calendar. I can't see your email here but if you'd like to get a preview of this new version feel free to reach out at product@agorapulse.com
Best,
Samia

  ### 27. It's very quick and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 19, 2022

**What do you like best about Agorapulse?**

It quickly can post to multiple social media pages with only a few steps

**What do you dislike about Agorapulse?**

I don't like that it doesn't use pdf format for posting pictures

**What problems is Agorapulse solving and how is that benefiting you?**

It's helping me not to waste so much time when having to post on multiple social media sites

**Official Response from Samia Barud:**

> Hi there, 

Thanks so much for sharing this anonymous review!
We are delighted to hear that you are saving time with our publishing features.
We are currently exploring adding a feature to publish PDF documents. We will keep you posted about any updates.

Thank you!

  ### 28. Easy, Logical Platform for all things Social

**Rating:** 5.0/5.0 stars

**Reviewed by:** Narissa C. | Account Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 04, 2021

**What do you like best about Agorapulse?**

Agprapulse isa very user friendly and well thought out platform with the flexibility for agency use. It's truly, just about everything you could want in a social monitoring platform and I'm almost knocking myself for not finding it sooner.

**What do you dislike about Agorapulse?**

Not being able to post videos via Instagram is a bit annoying, although I understand this is in the pipeline! There's also a slight lag in reviewing things when you check it off, and if we're being nit picky, the inability to check multiple items to review at the same time ie. a comment thread between friends on a post, would be great. All minor things though in the grand scheme of it all.

**Recommendations to others considering Agorapulse:**

If you've been thinking about Agorapulse, try it. It's so great, so easy and straight forward... they also have great support features so honestly minor issues you cross are resolved without a hitch and in a timely manner.

**What problems is Agorapulse solving and how is that benefiting you?**

Time-saving and creates great transparency across our agency. The interface is super logical and breezy which makes checking it multiple times a day, a positive. It's so easy too, so training up staff and granting clients access, is also a plus.

**Official Response from Samia Barud:**

> Hi Narissa,

Thank you so much for sharing your review with our team! 

  ### 29. Easy to use and very feature-rich

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jarvis . | COO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 30, 2021

**What do you like best about Agorapulse?**

The user interface. I've used several social media manager apps before, but all of them felt clunky. This includes some of the industry leaders too. There were some that had really modern interfaces (like Planable.io), but they lacked a lot in features. Agorapulse has that perfect balance of good UI/UX, features, and price.

The reporting is also extremely strong. The customizability is good, it's easy to use, and the report comes out as a nice PDF which looks professional and comprehensive.

**What do you dislike about Agorapulse?**

The reporting is quite strong, but without being able to pull in media spend into these reports, it's pretty useless for our clients. So I'd like to be able to pull in how much ad spend was done for each content in my Facebook page, etc and put them into a customizable report. Analytics are everything for some of my clients.

Editing a post published from Agorapulse is not possible in Facebook. This creates a lot of hassle if client wants some edits.

**Recommendations to others considering Agorapulse:**

Those who manage multiple pages for a brand or client, Agorapulse is a big time-saver. It also creates professional-looking reports, which can only be good.

**What problems is Agorapulse solving and how is that benefiting you?**

- Publishing quickly in multiple pages (with customizations in each page/platform). This saves a LOT of time.
- Answering messages and comments from customers. All in a central place, so very easy to manage.
- Reporting for some clients, even though having ad spend in them would be even better. I use Zoho Analytics for that now
- It has streamlined a lot of tasks for my employees. Onboarding and teaching employees how to publish/schedule/commenting/replying is so much easier now
- Assigning permissions for Facebook pages. Instead of giving everyone access to Facebook Business Manager, I just use Agorapulse. This makes it very easy to manage

**Official Response from Candace Hopkins:**

> Hi Jarvis, 

Your review just made our day! Thank you for complimenting our UI/UX, features, and price, among other things. 

You are not alone in wanting media spend to be pulled in on these reports and editing FB posts after publishing! We would love to add you to our Product request list but are unable to find your contact information. Can you reach out to us so we can add you? That way if Product decides to move forward with these specific features, you'll be the first to know.

Talk soon, 
Candace

  ### 30. Agorapulse helps our team work more efficiently.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 12, 2021

**What do you like best about Agorapulse?**

Being able to cross-publish on multiple platforms simultaneously is fantastic. We use it for posting to all different platforms at once and for scheduling, which creates a lot of efficiency.

**What do you dislike about Agorapulse?**

I wish we could publish posts to private Facebook pages. We have clients that use personal pages and being able to manage those more efficiently would be helpful.

**What problems is Agorapulse solving and how is that benefiting you?**

The problem we are solving with Agorapulse is, how do we manage multiple clients (and our internal channels) with efficiency and clarity. And for that, it is a really great tool.

**Official Response from Samia Barud:**

> Hi there, 
Thank you for sharing your feedback with us! We are thrilled to hear that Agorapulse is helping your team work more efficiently!
Regarding posting on Facebook pages, this is unfortunately not possible due to API limits. However, we'll keep your suggestion in mind in case that this becomes possible. 
Thanks again for sharing your feedback with us!

  ### 31. Great for scheduling. Even better for reporting.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Megan H. | Marketing Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 20, 2021

**What do you like best about Agorapulse?**

The reporting function is top-notch. I have used many other social media tools and none have the in-depth reporting and customization like Agorapulse does. They also lay out their content calendar in a very user-friendly style. I like that we can toggle between social profiles very easily.

**What do you dislike about Agorapulse?**

Sometimes I have issues with Instagram not posting to our account. Other than that, I really don't have any complaints!

**What problems is Agorapulse solving and how is that benefiting you?**

We are certainly much more equipped now to create a monthly social content calendar in advance and have it approved by the necessary parties. We have also been able to track our performance much better and pivot our strategy when needed.

**Official Response from Samia Barud:**

> Hi Megan,
We really appreciate the time you took to write such a detailed review!
Thank you!

  ### 32. Great value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jess B. | Festival Coordinator, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 18, 2022

**What do you like best about Agorapulse?**

Easy to use interface and flexible reporting

**What do you dislike about Agorapulse?**

I'd like the ability to save posts as drafts and make notes on the calender function.

**What problems is Agorapulse solving and how is that benefiting you?**

We had problems seperating out reports by function which has been solved by agorapulse. This has really let us see whats working and what isn't when it comes to our social strategy.

  ### 33. Would recommend to everyone!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leighann K. | Director of Social Media Content, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 29, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Agorapulse?**

I love how easy it is to schedule posts for all 10+ of our clients across multiple platforms. The drag-and-drop feature makes the process quick, and also like how it shows a preview of the posts on different social channels. When I was having a technical issue, a person was there to address it immediately and all was solved within the hour.

**What do you dislike about Agorapulse?**

It would be helpful to have a "Select All" button for all of our clients' profiles when utilizing the Publishing Calendar.

**Recommendations to others considering Agorapulse:**

I would 10/10 recommend.

**What problems is Agorapulse solving and how is that benefiting you?**

The efficiency of scheduling posts for our clients has increased using Agorapulse.

**Official Response from Samia Barud:**

> Thanks so much for sharing this 5-star review!
There is actually an option to select all the profiles of your client in one single click.
Here's an article that explains how to group your profiles so you can easily select them: https://support.agorapulse.com/article/show/34566-can-i-reorder-social-profiles-in-the-left-side-bar-can-i-arrange-them-into-groups-or-folders
If this is not what you meant and you'd like to create a feature suggestion, feel free to reach out to us at product@agorapulse.com

  ### 34. It's okay

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 04, 2022

**What do you like best about Agorapulse?**

I like the report section best. It collects the information we track.

**What do you dislike about Agorapulse?**

Not a fan of the dashboard UX, also tech support usually takes awhile due to the time difference.

**What problems is Agorapulse solving and how is that benefiting you?**

The problem I am solving with Agorapulse is tracking analytics and social listening with team access.

**Official Response from Samia Barud:**

> Hi there, 

Here's Samia with the product team.
I am really sorry to hear that you have had to wait too long to get an answer from us. 
Our support team is distributed around the world to cover as many time zones as possible but we would like to know more about your location so we can revisit the distribution and workload of our teams.
We can't contact you here but please feel free to send me an email at samia@agorapulse.com

Cheers,
Samia

  ### 35. We are in better control of our social media presence.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tina M. | Product Marketing Specialist, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** August 17, 2021

**What do you like best about Agorapulse?**

I like how Agorapulse provides us with the option to use labels in categorizing our users. Thus allowing us group users based on specific attributes such as their gender, location etc 
 Also , the use of short internal note tags makes it easy to pass useful information about a contact to team mates, before engagement  is initiated.

**What do you dislike about Agorapulse?**

The learning curve with Agorapulse is steep. Perhaps, this isn't really a problem of Agorapulse but rather a result of the sheer volume of features present on the platform .

**What problems is Agorapulse solving and how is that benefiting you?**

We are using Agorapulse for managing our social media presence. Agorapulse provides us with insightful data around all our marketing activity across the social media platform where-in we have a presence. Thus letting us know what is working and what is not working.

**Official Response from Samia Barud:**

> Hi Tina,

Here's Samia.  Thank you for sharing your review with the community!
We are so glad to hear about your positive experience using Agorapulse.
If you have any questions about the tool, feel free to reach out to us at support@agorapulse.com

Thanks!
Samia

  ### 36. User friendly and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paige M. | Communications Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 19, 2021

**What do you like best about Agorapulse?**

This program is so easy to use. The best part about it for me is the scheduling/calendar view. Having all of my social profiles right there in the sidebar is much easier than switching between pages. I can schedule months of content in the amount of time that it used to take me to do a couple weeks' worth. I love the drag and drop rescheduling. It's also helpful being able to see my post preview before posting. One of the best features is having the ability to adjust copy between platforms without having to start a new post. I learn new things about this program all the time. It has really helped my productivity in the way that it saves me time.

**What do you dislike about Agorapulse?**

I wish I could export my calendar into a visual (PDF) or an Excel sheet.

**Recommendations to others considering Agorapulse:**

Do it.

**What problems is Agorapulse solving and how is that benefiting you?**

My clients love insights and Agorapulse's reporting makes it so easy to deliver. It's all in one place saving me time and helping me feel more efficient with my work day. The main benefit is how it has simplified my work day.

**Official Response from Candace Hopkins:**

> Hi Paige, 

Thank you for your amazing review of Agorapulse! It makes our day to hear that you find Agorapulse easy to use and that you're able to utilize the calendar view! Sounds like our tools save you tons of time, which is what we aim for.

Thank you also for your feedback about wanting to export your calendar. I passed your feedback along to our Product team and have added your contact information to our suggestion page. That way if the Product team decides to move forward with this feature in the future, you'll be the first to know.

Best, 
Candace

  ### 37. Time saver and productivty enhancer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer G. | business owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 15, 2021

**What do you like best about Agorapulse?**

Agorapulse is fantastic for housing everything in one place, it's not just a content scheduler but you can access your inbox for varius accounts. It means that it saves me time as I don't get caught down the rabit hole of social media and it makes my time more productive when creating posts for social media.

**What do you dislike about Agorapulse?**

I find sometimes that it can run slow and I think the inbox and social listening tool could technically be rolled into one - specifically for direct comments or tagging.

**What problems is Agorapulse solving and how is that benefiting you?**

I think I have covered the most part in the top section but I do like the report feature which gives me more than the general insights for each social media platform.

**Official Response from Samia Barud:**

> Hi Jennifer,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
I have shared with our team your suggestion to merge the listening section and the inbox. We might be reaching out to you internally to learn more details about this.
Thanks!

  ### 38. Generally comprehensive and user friendly features for posting and analytics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 08, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Agorapulse?**

The labels for posts and comments are ultimately why we chose Agorapulse over other tools, it allows us to be more precise in our analysis as we gear up into more social advertising and outreach, the listening feature helps narrow down the content that's most relevant to us. The approval workflow feature is pretty cool too.

**What do you dislike about Agorapulse?**

No ability to keep draft posts, we have to compose them in an air table or elsewhere and then transfer them to Agorapulse when they're final.

**Recommendations to others considering Agorapulse:**

Consider what your social media drafting, editing, and posting workflow needs are, as well as the metrics you are looking to base your performance evaluations on.

**What problems is Agorapulse solving and how is that benefiting you?**

Agorapulse is helping us see all of our social media accounts content and insights in one place, most importantly allowing us to label our posts according to topic and program, which will be very useful as we expand to different geographic areas promoting our different programs. This data will be critical as we prepare grant reports and track our outreach effectiveness. Furthermore, the listening tool is very useful because we don't have one dedicated social media manager to dedicate significant amounts of time to combing through social media hashtags and trending topics that pertain to our work, so the listening tool filters through a lot of the noise (once we figured out the right keywords to search).

**Official Response from Candace Hopkins:**

> Hi there, 

Thank you for your kind words of Agorapulse! We strive to be the one place you go to manage all of your social media accounts and are happy to hear it helps saves your team time.

Thank you also for your feedback on drafting posts through Agorapulse. I will say that other users have expressed interest in this as well, so I would be more than happy to add your voice to that feature request with our product team. If you would like for your contact information to be added to this list so you can be notified if we release this in the future, fill out the contact form through G2. 

All the best, 
Candace

  ### 39. Love the ease of posting and scheduling. And the reporting side is excellent and straightforward.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul G. | Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 02, 2021

**What do you like best about Agorapulse?**

The whole user interface makes all tasks quick and easy. Everything is laid out well. It's also very quick to duplicate required posts and then edit if needed.

**What do you dislike about Agorapulse?**

For us at the moment it's the restriction on the number of profiles and customer accounts. As we start to scale it could get much more expensive very quickly.

**Recommendations to others considering Agorapulse:**

The user experience with Agorapulse is so well laid out and easy to use compared with some other scheduling software. Making day to day work, especially as an agency, a breeze. With that and the depth of features it is a great tool to have. And the reporting side will make you even more valuable to your clients.

**What problems is Agorapulse solving and how is that benefiting you?**

Being able to quickly run reports to see what is working and adapt any strategy is great. The same with being able to update and report to customers at any time.
Using the calendar view to show what is scheduled and going on is also fantastic.

**Official Response from Candace Hopkins:**

> Hi Paul, 

Thank you for leaving such a great review of Agorapulse! I know you're busy, so we really appreciate you taking the time.

We are so happy to hear our reporting tool helps showcase your value to your clients! That's huge!

Please let us know if you need anything in the future. 

Best, 
Candace

  ### 40. Possibly the best social media software ever made

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katherine G. | Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 01, 2021

**What do you like best about Agorapulse?**

Agorapulse has so many amazing tools and features it's hard to say what I like best. 

From a community manager point of view bringing together, all social engagement including comments on social adverts saves hours of time and makes community management super simple. 

For a Content Creator the publishing lists and calendars are perfect, while being able to send content to clients for approval ensures the client is always happy and no more ugly spreadsheets. 

While for Account Managers and Directors the reports (which include ROI) mean we no longer have to prove our worth. 

This software really has it all. I've worked in social media for a long time (...well a long time in social media manager land) and this is the best software I have ever used.

Plus, the customer service is fantastic! Ravi is the best.

It turns out we can reach social inbox zero, we just needed this software to help us do it.

**What do you dislike about Agorapulse?**

Nothing. It's that good. There is nothing to dislike.

**What problems is Agorapulse solving and how is that benefiting you?**

Agorapulse is now the go to place for our content planning, content writing, client feedback, client approval, reporting, ads reporting, ROI reporting and community management.

**Official Response from Candace Hopkins:**

> Hi Katherine, 

Wow! You have made our day with this amazing review. It makes us so happy to hear that you are able to utilize Agorapulse the way you do! 

Thank you for the kind words. If you ever have any feedback for us, we are always looking to improve. Feel free to share!

Thank you, 
Candace

  ### 41. Agorapulse Saves you Time and Simplifies your Day

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kristen S. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 29, 2021

**What do you like best about Agorapulse?**

What I like best about Agorapulse is that you can schedule all your marketing campaigns for Twitter, Instagram and Facebook in one place!  It's so easy when you are doing marketing for multiple campaigns to have a dashboard and be able to see everything in one place. I can also filter by campaign if I am working on something specific and see al the statistics that go along with that campaign such as engagements, reach, and most active time of day.

**What do you dislike about Agorapulse?**

I don't like how you can't reshare using Agorapuolse. For instance I like to reshare content on Facebook from partners and related companies but I still have to do this manually from Facebook. Also I would like the option to comment on the schedule. Maybe leave a note that this is what we are reaharing that day, or what we are planning for the upcoming weeks, for instance which would make it easier to coordinate when multiple people are working on the same campaign or if one person is the approver for aid campaign.

**What problems is Agorapulse solving and how is that benefiting you?**

It is extremely difficult to manage multiple campaigns across multiple channels but Agorapulse simplifies the process and makes it manageable, especially when you have multiple people working on it. You can easily see the month's schedule at a glance on the publishing calendar and ensure you haven't missed anything.

**Official Response from Candace Hopkins:**

> Hi Kristen, 

We know you're busy so we just wanted to say thank you for taking the time to leave this great review of Agorapulse!
Sounds like Agorapulse is helping make your job a little easier which is what we strive for.

Thank you also for leaving some feedback! We listen to your concerns and feedback and hear you. That being said, we have forwarded your feedback to our Product Team and have added you to this specific feature's list. If the Product Team decides to move forward with these features, you will be notified upon release. :) 

Please feel free to reach out if you have any questions!

Stay safe out there, 
Candace

  ### 42. Works well, has some bugs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 14, 2022

**What do you like best about Agorapulse?**

The ability to post across multiple platforms but customize the message for each one is amazing.

**What do you dislike about Agorapulse?**

It's got a few bugs, like link shortening, that make it a bit quirky

**What problems is Agorapulse solving and how is that benefiting you?**

I'm able to manage multiple accounts for multiple brands in one place

  ### 43. Simple Social Media Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ranie B. | Marketing Coordinator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 14, 2020

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Agorapulse?**

The ability to manage posts and engagement in one place.  I can plan out my calendar months in advance and respond instantly over several different platforms within the same inbox.  I love scheduling posts ahead of time and allowing my team mates to look them over for approval before they go out so I know there are no errors and the post gets the message across how I want it to.  My favorite scheduling feature is being able to duplicate and drag and drop posts all over the calendar when I need to change posting dates.  The listening tool picks up on a lot that I wouldn't know about otherwise.

**What do you dislike about Agorapulse?**

I would love to be able to plan story posts ahead of time.  I dislike that I cannot create reports to show metrics on specific tags I have created.  I also am disappointed I cannot compare several social media channels simultaneously in reports.  I wish I could rearrange the order of the reports because most of the time I am scrolling straight down to the bottom to see those metrics first.  I also would love to be able to schedule Pinterest Pins ahead of time.

**Recommendations to others considering Agorapulse:**

Let your employees use AgoraPulse and have them send you content to approve.  Makes life much easier to manage social media ideas all in one place on the platform than to approve ideas all over the place.  Excellent visual to see how frequent posts are and what is planned for the future.

**What problems is Agorapulse solving and how is that benefiting you?**

I am solving the problem of missed responses for customer interaction with AgoraPulse.  I have realized there is a huge benefit to looking at the inbox for comments and interactions versus going to each social media platform individually.  I also have realized that reporting metrics on AgoraPulse is so much simpler than going to each page's metrics and insights.  I love that I can just click a button and a PDF or PowerPoint is sent to my manager in an easy to understand format.

**Official Response from Samia Barud:**

> Hi Ranie,
We are so we really appreciate the time you took to write such a detailed review!
We noticed that you mentioned that you would like to create reports with data from several social media channels? You can do this with our Power Reports add-on. Please reach out to me at samia@agorapulse.com or to our support channel so we can give you more details on how this works.
Also, we are working on some improvements that will allow you to create specific tag reports of your content. Stay tuned!
Regarding the story posts, you can schedule them using Agorapulse. 
Looking forward to hearing back from you!
Samia

  ### 44. The importance of accessibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** 🎙Antonio Vieira S. | Atos Social Media Business Evangelist., Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 24, 2021

**What do you like best about Agorapulse?**

The ability to add alt-text to images you share via Twitter and the CRM approach of the platform. Checking users accounts in terms of relationships and engagement. I also like the mobile app to keep engagement on. Training and support are especially important, and so far, Agorapulse community managers have always been very responsive and helpful.

**What do you dislike about Agorapulse?**

The RSS feeds are limited to bulk upload. I would prefer the option to live monitor a feed or to get suggested content based on my choices. I would improve the app integration within OS and Android to facilitate the sharing of content for other sources.

**Recommendations to others considering Agorapulse:**

Take advantage of your trial, ask questions to the Agorapulse team. The platform is easy to use and includes some unique features to make Twitter content accessible to users with a disability.

**What problems is Agorapulse solving and how is that benefiting you?**

Team collaboration and account management. All the accounts in one place. Centralize the ability to engage with others.
We have improved the engagement on the go via the mobile app and improving the team productivity in the overall. With Agorapulse is easy to monitor my Twitter chat activities.

**Official Response from Candace Hopkins:**

> Hello Antonio, 

Thank you for your well-thought-out review of Agorapulse. It's users like you who keep us improving and moving forward!

It's great to hear you are utilizing our mobile app for engagement on the go and that you find our training and support helpful. 

I have sent your feedback on the RSS feeds to our Product Team where they will review it, and I have added you to this product list. This way if our Product Team releases it in the future, you will get an email notification! :) 

Please let us know if you have any questions in the future. 

Best, 
Candace

  ### 45. Great quality, best value for money

**Rating:** 5.0/5.0 stars

**Reviewed by:** Garima B. | Public Relations and Communications | Digital Marketing Management, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 02, 2021

**What do you like best about Agorapulse?**

The ease of scheduling and collaborating on content with my team members without any coordinating issues. The tool is intuitive to navigate and also comes with a blog with a wealth of information on social media management!

**What do you dislike about Agorapulse?**

Sometimes (on very few occasions), the link scraping is erratic and does not fetch pictures or links correctly from the website.

**What problems is Agorapulse solving and how is that benefiting you?**

We are saving time on content creation, editing, as well as scheduling and analysis. 
The feedback function works great, so does the inbox. We do not miss any comments/messages on our social channels and do not have to track them separately. And I love the ease of analytics plus the great customer support I have always received!

**Official Response from Samia Barud:**

> Hi Garima, 
Here's Samia with the product team. Thank you for sharing your insights with us!
We're so glad to hear that you've been able to improve your team's collaboration with Agorapulse!
Regarding the links, I'm reaching out internally so we can take a look at this situation and find a solution.
Thanks!
Samia

  ### 46. Reliable, Feature Rich and great for Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda W. | The Boss, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 01, 2021

**What do you like best about Agorapulse?**

I love the ease of scheduling from calendar view. That way I'm less likely to schedule on the wrong dates. 

But there are so many other features too. The reporting is helpful and easier to navigate than the stuff you find on the social media platforms. The monitoring is so helpful, it's surprising how many people share content from my website without tagging me, with the monitoring I can still find those mentions and build relationships.

Plus, It's easy to skip from one social account to the next.

**What do you dislike about Agorapulse?**

If you manage a lot of accounts it's more expensive than some of the alternatives but it also has a lot more to offer.

**What problems is Agorapulse solving and how is that benefiting you?**

I'm less likely to miss-schedule updates.
I can quickly view all my scheduled content.
I can connect with people quickly.
I can see all my analytics without having to visit each individual platform.

**Official Response from Candace Hopkins:**

> Hi Amanda!

It sounds like Agorapulse is helping to make managing all your social media pages; that is music to our ears! Thank you for leaving such an amazing review so that others know we can help them too!

We are always looking to improve our product, so if you have any feedback, feel free to let us know.

Best, 
Candace

  ### 47. Great platform!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 27, 2021

**What do you like best about Agorapulse?**

Scheduling is easier than it ever has been before!

**What do you dislike about Agorapulse?**

Honestly there aren't any dislikes here compared to other platforms.

**Recommendations to others considering Agorapulse:**

Try it - you won't regret it!

**What problems is Agorapulse solving and how is that benefiting you?**

Our biggest issue is not enough employees to manage and post for all of the pages. The platform acts as 10 employees!

  ### 48. Great but could be better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 02, 2021

**What do you like best about Agorapulse?**

Its easy to respond to commments in an organized fasiohn. The calader is great as well.

I like the listening feature as well

reports are really great to see

**What do you dislike about Agorapulse?**

Formatting and editing Instagram photos are somewhat tricky. Most of the time I am posting high-end large photos to both facebook and insta at the same time, and I understand that I have to crop to meet Instagrams requirements, but I'd like to be able to crop the photo ONLY for instagram without having to do one post for instagram and one post for facebook Basically, if I crop a photo in agora pulse its because insta is making me, I do not want that photo cropped for facebook or twitter. So if I end up cropping something it crops for all three (facebook, insta, and twitter) I'd rather it just crop for insta. (I hope that makes sense). 

Not being able to crop videos to fit for instagram is quite annoying. I have to set reminders to post from my phone which defeats the purpose of agorapulse

Also, we do product drops and annouce them on insta and facebook. More than a couple times, my scheduled posts from agora pulse were not posted on time. In a couple of cases, 30 mins from the timed schedule had passed and things still were not posted. This was a HUGE deal for us. Now I have it on my checklist to make sure agorapulse actually worked during our drops.

I know this not agorapulse's issue but it is frustrating not being able to see and respond to instagram DMs

Would like to have a  TikTok feature as well

**Recommendations to others considering Agorapulse:**

its a good product for monitoring your social accounts

**What problems is Agorapulse solving and how is that benefiting you?**

The organization of our social media posts and the coordination of responding to comments

**Official Response from Samia Barud:**

> Hi there,
Thank you for sharing your review with us!
My name is Samia and I'm with the Product Team at Agorapulse.
We really appreciate the time you took to share your feedback with us.
We are currently working on a new version of our publishing composer that will allow you to edit your content for each platform separately. We hope that you will enjoy this new feature along with other major improvements.
Also, Instagram DMs are now available for most accounts and this will soon be available for everyone.
Regarding TikTok, I've added your vote to this feature request.
I am really sorry to hear about your content not being posted on time, I am following up with you internally so we can find out what happened.
Best,
Samia


  ### 49. True champions of social justice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Forest P. | Technology and Metrics Analyst, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 18, 2021

**What do you like best about Agorapulse?**

Before talking about features: I reached out--along with a small team of people doing public service--to a dozen social media collaboration applications, of those only one provided a subscription to help with our public outreach. That one is Agorapulse. They asked only a few questions and understood quickly the importance of moving fast to end the pandemic and stop the spread. We are posting through Agorapulse right now. I don't even what to describe the experience I had with the competitor software teams.

For features: I am satisfied with the app and in many ways, it excels and outperforms the other dozen apps I tried. I have not found anything that other apps do better than Agorapulse.

As a researcher in ai applications and holding a doctorate in engineering from Stanford University, I give the team and the app at Agorapulse a big YES!

**What do you dislike about Agorapulse?**

I have no dislikes: I am very happy with Agorapulse.

**What problems is Agorapulse solving and how is that benefiting you?**

#StopTheSpread #StopThePandemic

Posting outreach material to hard-to-reach communities in four languages across many social media platforms with a team of eight community influencers.

**Official Response from Candace Hopkins:**

> Hi Forest,

Thank you for taking the time to leave this awesome review! Sounds like you're someone who does their research and we're happy to hear you are happy with everything. 

If you ever need anything in the future or have any feedback, please do not hesitate to ask our Support Team. :)

All the best, 
Candace



  ### 50. Good, easy to use but hard to master

**Rating:** 3.5/5.0 stars

**Reviewed by:** Filip G. | Marketing manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 01, 2021

**What do you like best about Agorapulse?**

Easy overview on scheduled posts & the publishing for posts is quite easy and simple to understand.  Also I qute like the comment managing system you guys have it implemented, since it's quite easy to monitor and take actions on the comments without going through a more teadious option.

**What do you dislike about Agorapulse?**

One of my most disliked things is that I cannot make out how the timezone works on posts. Every time I get a different timezone than the account I am using, so it ends up sending in totally different time than planned.

**Recommendations to others considering Agorapulse:**

Good to have for every start-up company.

**What problems is Agorapulse solving and how is that benefiting you?**

Easy solving comments on social posts and the discovery listening tab is quite helpful

**Official Response from Samia Barud:**

> Hi Filip,
Thanks for sharing this review with us!
I am sorry to hear that you haven't been able to set up the right time zone for your posts.
You can set up different time zones for each social media profile by following these instructions: https://support.agorapulse.com/article/show/34558-how-can-i-set-my-timezone
I can't find your user to reach out to you directly but please feel free to reach out to us at support@agorapulse.com if you have any questions on this.
Thanks!
Samia


## Agorapulse Discussions
  - [How is the best way to deal with comments that add no value to the post ?  (tags only, emojis only)](https://www.g2.com/discussions/how-is-the-best-way-to-deal-with-comments-that-add-no-value-to-the-post-tags-only-emojis-only) - 2 comments, 1 upvote
  - [When is GMB Integration going to be implemented?](https://www.g2.com/discussions/when-is-gmb-integration-going-to-be-implemented) - 3 comments, 1 upvote
  - [What resources would you find best to plug our team into in order to stay on top of &quot;all things Facebook, Instagram and YouTube&quot;?](https://www.g2.com/discussions/51806-what-resources-would-you-find-best-to-plug-our-team-into-in-order-to-stay-on-top-of-all-things-facebook-instagram-and-youtube) - 1 comment, 1 upvote
  - [Why hasn&#39;t segmented-out reporting for labels been introduced yet? (separate columns in excel for each different label)](https://www.g2.com/discussions/48713-why-hasn-t-segmented-out-reporting-for-labels-been-introduced-yet-separate-columns-in-excel-for-each-different-label) - 1 comment, 1 upvote
  - [Please have the option to upload Facebook Carousels, Multiple images on Instagram and also Instagram stories if possible.](https://www.g2.com/discussions/43395-please-have-the-option-to-upload-facebook-carousels-multiple-images-on-instagram-and-also-instagram-stories-if-possible) - 1 comment, 1 upvote

- [View Agorapulse pricing details and edition comparison](https://www.g2.com/products/agorapulse/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-09-02+00%3A07%3A49+-0500&secure%5Bsession_id%5D=7c0fb01f-f238-466d-a264-c05c47736275&secure%5Btoken%5D=799e325f76531a6b242d3ec6eb7d38b8987dc1fcd043915006714aa718e220cd&format=llm_user)

## Agorapulse Features
**Additional Functionality**
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Social Analytics**
- Competitor Analysis
- Follower Analysis
- Post Performance
- Paid Campaign Tracking
- Attribution
- Hashtag Analytics
- Sentiment Analysis
- Lead Attribution
- Real-Time Analytics
- Visual Analytics
- Reporting/Analytics
- Campaign Analytics
- Keyword Tracking
- Influencer Tracking
- Activity Tracking
- Engagement Tracking
- Trend Analysis

**Content & Collaboration**
- Content Calendar
- Content Library
- Shared Inbox
- Approval Workflows
- Users and Permissions
- Content Creation
- Image Library

**Monitoring & Listening**
- Social Measurement
- Brand Monitoring
- Keyword Tracking
- Trend Analysis
- Competitor Analysis
- Social Media Monitoring
- Competitor Monitoring
- Hashtag Tracking
- Engagement Tracking
- Activity Tracking
- Influencer Tracking
- Impact Measurement

**Agentic AI - Social Media Listening Tools**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integration
- Social Media Integration

**Social Management**
- Social Analytics
- Social Publishing
- Campaign Optimization
- Multi-Account Management
- Social Ads
- Campaign Planning
- Hashtag Capabilites
- Multi-Campaign
- Customer Engagement
- Automated Publishing
- Real-Time Analytics

**Reports & Dashboards**
- Report Customizability
- Report Exporting
- Scalability
- Customizable Reports

**Data Management & Analysis**
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
- Advanced Data Filtering

**Additional Functionality**
- Negative Feedback Management
- Dashboard
- Audience Analytics
- Multi-Account Management
- API
- Collaboration Tools
- AI Copilot
- Data Import/Export
- Data Visualization
- Audience Engagement
- Content Publishing Options
- Content Discovery
- Generative AI
- Performance Metrics
- Natural Language Processing
- Optical Character Recognition
- Campaign Analytics
- Multi-Language
- Multi-Channel Data Collection
- Reporting/Analytics
- Audience Targeting
- Commenting/Notes
- Approval Process Control
- Content Library
- Reporting & Statistics
- Social Promotion
- Real-Time Analytics
- Customer Engagement
- Automated Publishing
- Benchmarking
- Boolean Search
- Tagging
- Visual Analytics
- Access Controls/Permissions
- Reputation Management
- Social Listening
- Social Advertising
- Customizable Reports
- Campaign Management
- Content Management
- Workflow Management

**Agentic AI - Social Media Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations

**Agentic AI - Social Media Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations

**Additional Functionality**
- Generative AI
- Benchmarking
- Content Library
- Charting
- Dashboard
- Multi-Channel Management
- Dashboard Creation
- AI Copilot
- Automated Scheduling
- Multi-Channel Data Collection
- Activity Dashboard
- Performance Metrics
- Calendar Management
- Commenting/Notes
- Social Media Monitoring
- Workflow Management
- Post Scheduling
- @mentions
- Multi-Channel Marketing
- Tagging
- Data Import/Export
- Data Visualization
- Monitoring
- Access Controls/Permissions
- Competitor Monitoring
- Search/Filter
- Customizable Branding
- Real-Time Data
- Real-Time Monitoring
- Social Promotion
- Social Advertising
- Content Management
- Reporting & Statistics
- Real-Time Reporting
- Campaign Scheduling
- Social Performance Management
- Campaign Management
- API

**Additional Functionality**
- Customizable Reports
- Campaign Management
- Customizable Branding
- Social Advertising
- Filtering
- Approval Process Control
- Keyword Tracking
- Tagging
- Activity Dashboard
- Calendar Management
- Workflow Management
- Post Scheduling
- Alerts/Notifications
- Trend Analysis
- API
- Data Visualization
- Sentiment Analysis
- AI Copilot
- Social Promotion
- @mentions
- Social Media Monitoring
- Generative AI
- Engagement Tracking
- Collaboration Tools
- Brand Tracking
- Drag & Drop
- Commenting/Notes
- Content Management
- Template Management

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