5stelle* Reviews & Product Details

Useful in managing inventory and booking. Best in class report and saves time. Easy of access to employees and best part is user interface for all sizes of hotel property. Best features in revenue and facilities management. Review collected by and hosted on G2.com.

Downside is not advisable for large hotel group. The effectiveness of user interface for loyalty program can be modernized. The reporting and analytics can be improved. Review collected by and hosted on G2.com.

It lets you administer and manage your property quite easily and shortly without any confusion. Personally i found 5stelle a good platform for management of hotel. Review collected by and hosted on G2.com.

It does have some bugs which i hope to be fixed soon by the developers and make the software more efficient and convenient for using it regularly. Beside this everything works great Review collected by and hosted on G2.com.

I really like that I can switch between owner portal and customer portal/property listing so easily. This is really helpful I as I provide efficient and quality service to my guests and owners. Review collected by and hosted on G2.com.

That the brand of 5stelle is only building. I trust it but my cusomers are not as familiar with it. I don't care, as along as they are happy with their management experience and I trust how I am operating. Review collected by and hosted on G2.com.

Few things that I like most in the software is

1.) User friendly interface.

2.) The customer support service of the software is very good.

3.)It allows you to connect to several OTAs and our booking engine simultaneously.

4.) It provides all relevant features and functions in reasonable price. Review collected by and hosted on G2.com.

Few things that can be improved in the software is

1.) Its hard trace reservations that got cancelled as they disappear from the system. 2.) The booking engine needs to be improve. Review collected by and hosted on G2.com.

Flexible system and good customer service. Users can manage all the administration tasks, all receptions, online and offline sales. It has the feature where users can manage quotes and prepare personalized offers to send via email. Review collected by and hosted on G2.com.

1. Sometimes the interface is slow. 2. Work needs to be done on Reservation tracing 3. Graphics related issues can be improved as the Icons are a little bit confusing also the dates on the planning are difficult to read, we have to use large zoom to review it. Review collected by and hosted on G2.com.

Our client appreciated seeing only one fee proportional to the number of rooms available (no hidden cost or unclear small fees). The client had to call support a few times for questions or troubleshooting online issues, and the customer service team was competent. Review collected by and hosted on G2.com.

The user interface could use some improvements. I noticed a few changes from the first time our client used the tool. However, work could still be done to make it more user-friendly. Review collected by and hosted on G2.com.

I have two properties. One is a very small hotel and the other big hotel. Beauty of this PMS is that it works really well with small, med and big properties.It has got everything covered. Review collected by and hosted on G2.com.

Online sales management is little tricky to use. Although it says that there are no possibilities of overbooking but there are some instances in past with my properties. This needs to be fixed ASAP Review collected by and hosted on G2.com.

5stelle is really useful for managing my cloud pms natively. We store all our major data operations on this software and it has helped us save a lot of cost! Review collected by and hosted on G2.com.

Nothing much to dislike because the software has been performing as we expected it to do. Review collected by and hosted on G2.com.

5stelle offers a good native cloud PMS for small hotels and restaurants for their business. Review collected by and hosted on G2.com.

The region of the offer is limited to certain geographies. Review collected by and hosted on G2.com.

Multifunctionality and being able to see different items simultaneously is incredibly helpful. Review collected by and hosted on G2.com.

It has a little bit of lag here and there but nothing too crazy. Review collected by and hosted on G2.com.