---
title: 360 Synergy Reviews
meta_title: '360 Synergy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how 360 Synergy works for a business like yours.
date_modified: '2026-09-11'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# 360 Synergy Reviews
**Vendor:** 360 Synergy  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)
## About 360 Synergy
Built by a service business owner, 360 Synergy replaces the five or six disconnected apps most HVAC, plumbing, cleaning, landscaping and pest control companies run and every module can be switched off if you don't need it. Reviews & check-ins: technicians request a Google review at the end of a job and publish a check-in, a post with before/after photos to your Google Business Profile. Every job becomes public proof of work, even when the customer stays silent. Onboarding: pre-hire documents, articles and video quizzes with a pass threshold. New hires are ready in a day and a half instead of five, with a record proving they finished. Engagement: Synergy Points as a real budgeted currency, leaderboards for the office TV, a reward store and peer recognition so review requests still happen in month six. Surveys: NPS and multi-step surveys on a recurring schedule, with a review request on the thank-you page. One plan, all modules: $499/month for up to 20 users.






- [View 360 Synergy pricing details and edition comparison](https://www.g2.com/products/360-synergy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-13+05%3A12%3A29+-0500&secure%5Bsession_id%5D=3130d764-0f51-43da-8e6c-f7350f012f31&secure%5Btoken%5D=b422b878fbdc8e44599da540273444232c5035f9e42cebad147e16904a5ce054&format=llm_user)

## 360 Synergy Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top 360 Synergy Alternatives
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