# 123FormBuilder Reviews **Vendor:** 123FormBuilder **Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Average Rating:** 4.5/5.0 **Total Reviews:** 175 ## About 123FormBuilder 123FormBuilder is a versatile and innovative form builder used by over 2 million individuals and businesses around the world to automate data collection processes and workflows. The forms are easy to build and even simpler to maintain, so you never have to worry about how to stay on top of things again. Here’s how it works: the drag & drop interface allows you to easily create forms, surveys, polls, and quizzes, all without ever having to write a single line of code. (Phew, right?) Just add the fields, set up the custom email notifications, and distribute the form... That’s it! Data and payment collection and management have never been easier. And, know what else? 123FormBuilder integrates with more tools than any other online form builder, too. That means no more time spent exporting, importing, and manually entering data! Simply select the app or payment gateway you want, and integrate instantly. No need to worry about privacy, either. 123FormBuilder takes data protection and security seriously and is fully GDPR and HIPAA compliant, so you get both peace of mind and complete control over your data storage. Search through the 1,900+ templates and take what you need. It’s probably in there. If you still have tools all over the screen, this is your sign to put them all aside. 123FormBuilder has rolled it all into one and made it as easy as 1-2-3 to use. Whether you’re part of a small business looking to simplify your internal processes or a large company aiming for a customized Enterprise package, you’re covered now. ## 123FormBuilder Pros & Cons **What users like:** - Users value the **ease of creation** with 123FormBuilder, finding it simple to design and publish forms quickly. (5 reviews) - Users value the **user-friendly interface** of 123FormBuilder, enabling quick and easy form creation without technical hassles. (5 reviews) - Users appreciate the **customizability** of 123FormBuilder, enjoying intuitive forms tailored to their specific needs. (3 reviews) - Users commend the **easy integrations** with 123FormBuilder, enhancing functionality without technical challenges. (3 reviews) - Users value the **intuitive design and robust integrations** of 123FormBuilder, enhancing form creation and data collection efficiency. (3 reviews) - Users value the **s seamless integrations** of 123FormBuilder, enhancing productivity and collaboration with existing tools effortlessly. (3 reviews) - Simple (3 reviews) - Users praise the **responsive customer support** of 123FormBuilder, appreciating the knowledgeable and prompt assistance provided. (2 reviews) - Interface Ease (2 reviews) - Intuitive (2 reviews) **What users dislike:** - Users often face **delays** in integrating payment gateways and experience bugs that hinder their form development process. (2 reviews) - Users experience **limited form design flexibility** , encountering bugs and difficulties with URL redirects during development. (2 reviews) - Users find the **learning curve steep** when integrating features or adding users, particularly under time constraints. (2 reviews) - Users find **difficult customization** in 123FormBuilder, making it challenging to create highly personalized layouts. (1 reviews) - Users experience **form complexity** due to occasional bugs and difficulties with URL redirection during development updates. (1 reviews) - Users face **integration difficulties** with payment gateways, affecting performance during high traffic and tight deadlines. (1 reviews) - Integration Issues (1 reviews) - Users find the **lack of guidance** in adding new users frustrating and time-consuming in 123FormBuilder. (1 reviews) - Layout Issues (1 reviews) - Limitations (1 reviews) ## 123FormBuilder Reviews ### 1. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Evan d. | Commercial B2B2C, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 ### 2. Simple, Customizable Drag-and-Drop Forms—But Feels a Bit Dated **Rating:** 3.5/5.0 stars **Reviewed by:** Sonika T. | Sr.Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about 123FormBuilder?** It’s very simple to use. We created it to make forms for team surveys. The forms can be customized to suit your needs, and the drag-and-drop option is quite self-explanatory. **What do you dislike about 123FormBuilder?** This feels like a very outdated tool. There are several other options available that offer more advanced form creation and stronger integrations. **What problems is 123FormBuilder solving and how is that benefiting you?** I use it to create simple forms for team surveys, update team personal details, and run polls, including anonymous reviews. Also used for events registrations and team registrations, ### 3. Effortless Form Creation Without Coding **Rating:** 4.0/5.0 stars **Reviewed by:** Naafay M. | Trust and safety Associate , Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2025 **What do you like best about 123FormBuilder?** The fact that surveys and other forms can be created by 123formbuilder without any code is what makes it easy and simple to use . Unlike other custom forms that need atleast some back door work. **What do you dislike about 123FormBuilder?** At times when I need to integrate a payment gateway API into my form, things can become complicated. Additionally, if there is a high volume of traffic, the scalability does not quite meet expectations. Also the support is not up to mark , and sometimes I feel like the do it especially when I'm on a tight deadline **What problems is 123FormBuilder solving and how is that benefiting you?** First of all, the platform makes it incredibly easy to create forms and surveys without needing any technical skills. This simplicity really streamlines the process, and when working within a team or organization, it becomes much easier to assign tasks to different people as needed. ### 4. Effortless Form Creation with Seamless Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** SHUBHAM P. | Product manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about 123FormBuilder?** I appreciate how straightforward it is to create forms without having to deal with complicated technical details. The interface is clean and user-friendly, and the drag-and-drop feature operates seamlessly. I’m able to publish a form within minutes, which is incredibly convenient. Additionally, its integration with the tools I already use helps me save a significant amount of time. **What do you dislike about 123FormBuilder?** Nothing in particular as such. It has been useful so far. **What problems is 123FormBuilder solving and how is that benefiting you?** 123FormBuilder has made it much easier for me to automate data collection that I previously handled by hand. Rather than having to follow up with people for their input or sort through disorganized spreadsheets, I now receive all the information through well-structured forms. This not only saves me time but also cuts down on mistakes and allows me to manage all submissions in a single location. It keeps everything organized without requiring ongoing effort from me. ### 5. 123FormBuilder Makes Form Creation Simple and Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Abhilash M. | Sales executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about 123FormBuilder?** 123FormBuilder makes creating forms very simple and quick. The drag and drop builder, ready made templates, and easy integrations helps us collect leads and data without any technical efforts. **What do you dislike about 123FormBuilder?** Form design flexibility is limited and creating very custom layouts can be a bit restrictive. **What problems is 123FormBuilder solving and how is that benefiting you?** It helps us quickly create enquiry, booking, and feedback forms for our travel website, making it easier to collect customer details, manage leads, and streamline communication. ### 6. The "Canva" of form builders **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about 123FormBuilder?** We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms. I can't say enough how pleased we are with the service. The platform is intuitive, secure, and reliable. Having the ability to create separate folders/sub-accounts for our clients and assigning users to those folders (so they can only see their contacts) has been key in implementing HIPAA-compliant forms across the board for our clients. Additionally, the webhook integration has been key with integrating with our partner companies. Our clients love the forms and use them for event registration, employment application, and more. Customer service is top-notch and very responsive. **What do you dislike about 123FormBuilder?** From time to time, during development, you may find the forms to be buggy. I have had difficulty in the past assigning a URL redirect for thank you pages when the 123FB team has released updates. This issue was resolved rather quickly, but it was quite inconvenient when building forms. **What problems is 123FormBuilder solving and how is that benefiting you?** HIPAA-Compliant forms Integration with partner companies ### 7. Helpful for Work with Microsoft Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about 123FormBuilder?** This tool has been incredibly useful for me, especially when it comes to creating forms for surveys and applications. **What do you dislike about 123FormBuilder?** At this point, I haven't found anything to dislike. **What problems is 123FormBuilder solving and how is that benefiting you?** They make sure that data collection is safe by using encryption, which makes it feel very secure. ### 8. 123FormBuilder is an affordable, intelligent form builder in Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Liam L. | Marketing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about 123FormBuilder?** As a power user & administrator of 123FormBuilder, I can't recommend it highly enough. The SFDC integration is fully native and has lots of options for prefilling & mapping to existin & custom objects and fields. The customer support is knowledgeable and gives prompt and detailed answers. **What do you dislike about 123FormBuilder?** As a 123FB admin, figuring out how to add new users took a bit too long. **What problems is 123FormBuilder solving and how is that benefiting you?** Native SFDC Form Builder. Easily & accurately capturing external form responses and automating the addition of that data to SFDC. ### 9. Great product and great service! **Rating:** 4.5/5.0 stars **Reviewed by:** Sam W. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about 123FormBuilder?** It's very easy to create forms. The user interface is good and is occasionally updated to make things easier. The integration with Salesforce and the method for prefilling and sending data is clear. When you can't figure something out the support team, particularly Julia, are great. **What do you dislike about 123FormBuilder?** Occasionally you encounter something that can't be done, but usually in these circumstances, there is a workaround or a different method that would work. The help resources, although plentiful and helpful, can be a little hard to navigate at times (I gather they are working on this) **What problems is 123FormBuilder solving and how is that benefiting you?** Information we used to capture with Google Forms, outside of Salesforce, now comes directly into Salesforce. This enables non-Salesforce users to keep our information up to date at a much cheaper cost than a full Sales Cloud license ### 10. One of the easiest tools to use that has had the largest impact on my operation. **Rating:** 5.0/5.0 stars **Reviewed by:** James L. | VP of Customer Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about 123FormBuilder?** The simplicity of creating the forms. Drag, drop, name, and that's it. The customizable output emails have led us to create many customer-facing forms that have our logos and pertinent data from their orders or accounts on them. We have twice as many forms that are used for internal process documentation and consistency. Our field engineers complete site survey forms, that submit output reports that go directly to our customers. This has been one of the biggest leaps in documentation and process control our company has made and the rollout time was next to nothing. **What do you dislike about 123FormBuilder?** Maybe more clear tools around the data retention and form embedding process. **What problems is 123FormBuilder solving and how is that benefiting you?** Process Control Document Control Consistency in Customer Reporting Chain of Custody Support Ticket Handling There are so many more, but these alone have made a giant impact. ### 11. Ease of Use and Get Data Quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Billy M. | Customer Success Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about 123FormBuilder?** The program is straightforward to use and features a lot of great data points. The submissions are easy to read, and we like that the program emails us for each request. This allows us to respond quickly to the data being collected. We can also add our own data and common data collection questions. **What do you dislike about 123FormBuilder?** Some of the forms only allow specific data to be added. There are times when we would like to customize it even further than what is permitted. However, while we have used the form-building software, they are constantly improving to add more features. **What problems is 123FormBuilder solving and how is that benefiting you?** We use it to collect return form information, pricing, and freight request data. This allows us to hear directly from the customer without a phone call saving us time and getting the info they want to them faster. ### 12. For us is very usfull. it is simply and good tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Matjaz K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about 123FormBuilder?** We use for reclamations from dealers. You can create parts of program how You need. **What do you dislike about 123FormBuilder?** I don't have special requirements. It could be a litle simply by creation of new fields. **What problems is 123FormBuilder solving and how is that benefiting you?** administartion for reclamations ### 13. Easy to build Professional forms online **Rating:** 4.0/5.0 stars **Reviewed by:** Rajesh K. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about 123FormBuilder?** 123 Formbuilder allows to create a variety of forms instantly, such as Survey forms, registration forms and more, with their Drag and drop features. It also provides customisation of form based on styles and colour combinations; All forms can be accessible in all platforms, such as mobile and desktop. **What do you dislike about 123FormBuilder?** Pricing are higher and should bring more attractive and intuitive dashboard overall it is an good platform to create instant live surveys. **What problems is 123FormBuilder solving and how is that benefiting you?** It helps to know our visitors and help improve our services by conducting surveys. It helps to create surveys within few minutes and get the survey live, not depending on creating forms from developer which takes more time. ### 14. My Memorable Experience with 123FormBuilder **Rating:** 5.0/5.0 stars **Reviewed by:** Evelyn S. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about 123FormBuilder?** 123FormBuilder has a very good platform that is easy to use even for the first timer or amateur because of already made templates for different forms, which is not found in most of other form builder platforms. **What do you dislike about 123FormBuilder?** The only thing I dislike about this platform is that I had difficulties in re logging to my account. It is asking for google recaptcha before I could logged in back, which I don't know the meaning at that point in time. **What problems is 123FormBuilder solving and how is that benefiting you?** 123FormBuilder helped me solve a lead-generating problem when I have a problem in generating leads due to a low-converting form page by using some platform. So by using 123FormBuilder with the already-built template, I found my way around the problem. Thanks to 123FormBuilder 👍👍👍!!! ### 15. 123Formbuilder is Best to work with when you need a form **Rating:** 5.0/5.0 stars **Reviewed by:** Jaden S. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about 123FormBuilder?** I was able to create a contact form which makes work more accessible by the already made template suggested by the platform to me, which i used to collect my leads **What do you dislike about 123FormBuilder?** All there features in the platform were working perfectly, and that was the best form builder platform I ever worked with; there wasn't any dislike,I recommend using them **What problems is 123FormBuilder solving and how is that benefiting you?** It helps me by creating different type of form to collect leads, and many other types of informations like requests, permissions, email addresses, phone numbers et. ### 16. Extremely User-friendly and Awesome Form Builder **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek P. | Salesforce Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about 123FormBuilder?** I really like that I can create forms easily from scratch or can use pre-built templates. UI is so simple, no need for additional knowledge. Simply, drag and drop. Also, this is fully customizable and has great validations for user inputs. It generates PDFs from the form when submitting and notify to both parties. This was very useful for me. **What do you dislike about 123FormBuilder?** I haven't any complaints about the form builder. So far all are good and fine. **Recommendations to others considering 123FormBuilder:** I highly recommend this product. Especially if you need to create forms that look good with the best UI/UX like a pro, then this will help you. It has a lot of customizations. This supports multiple languages and different payment gateways including PayPal too. **What problems is 123FormBuilder solving and how is that benefiting you?** One of my clients had a Salesforce Community site with different kinds of application forms for applicants to fill out from different countries with different languages. When creating forms, I had to apply some conditional logic too. Also, they wanted a copy of the form that applicants submitted as a PDF. There were some payment methods too when applying. So 123FormBuilder solved all these requirements very quickly and saved my day! Thank you again 123FB! ### 17. Time VS Quality guranteed **Rating:** 5.0/5.0 stars **Reviewed by:** Osama M. | General Manager & Chief Creative Head, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about 123FormBuilder?** 123FormBuilder got my life easier, Friendly user and no more time wasted trying to build up a form like some other platforms, you won't even need to watch a tutorial to learn how to use it, just plug and play, I strongly recommend using it. **What do you dislike about 123FormBuilder?** I have built some forms so far and haven't faced any challenges or complexities and am not worried to have in the future, Yet they managed to have all sorted and in order. **What problems is 123FormBuilder solving and how is that benefiting you?** For example, i don't need to have a thousand account to build the same form in multiple places, you just create your form, copy it and link it to your new button or page. ### 18. Nice Form Builder **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael S. | SW QA Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about 123FormBuilder?** 123Form is a comprehensive solution that goes beyond typical form generation tools, this is a beautiful set of tools that are well-integrated and meet all demands. The best part is how easy it is to have everything in one place. I'd like to go over them one by one, but I'll simply list the ones that impress me so that anyone else may see the full potential of 123Formbuilder. I really liked all its features especially Zapier integration, ready-to-use Zaps for the most popular technologies, and its dashboard that displays the most important data so you can quickly learn everything you need to know about your submissions. **What do you dislike about 123FormBuilder?** I would love to have these features • The Thank you page should return to the site after a certain period of time or have a link to go back to the site • Before saving a form have a remainder to have all the configurations in place, just to make sure once is published will have a fully configured Form. • Once here https://salesforce.123formbuilder.com/index.php?p=your_forms would be great if we can get back to salesforce. **Recommendations to others considering 123FormBuilder:** Try to get the most out of this solution, you may find yourself solving many needs with this. **What problems is 123FormBuilder solving and how is that benefiting you?** Problems Solved: Gathering more Lead information using the form The improved process has let us optimize the Lead capturing. Integration with Salesforce has reduce manual work ### 19. Best easy-to-use and efficient form builder for Salesforce out there **Rating:** 5.0/5.0 stars **Reviewed by:** Ericksson M. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about 123FormBuilder?** -The setup process is super easy, it will automatically add a custom App to the App Launcher where you can find all the options needed. -The template gallery is extremely diverse, has a lot of form types and industry-related templates, I'm pretty sure you will find the best solution for your company just as we did - A drag and drop process for creating the forms is amazing, you can customize your options, add colors, your logo, custom fields, and validations, that's neat!. - Publishing the forms is not complicated at all, it gives you an option to post into a Salesforce Community, Marketing Cloud but also Shopify, WordPress, Facebook, and Twitter, we went for embedding a form and sharing a link that gets automatically created. This is a great solution and one-stop-shop for all of your form needs. **What do you dislike about 123FormBuilder?** So far so base on what we have used the form I can't really think of something that I don't like, we change to this form solution because it offers way more options than others out there. **What problems is 123FormBuilder solving and how is that benefiting you?** We can create multiple forms for the business, you can personalize the experience for the customers, get auto-notifications for both the user and the customer filling out the form, creating new forms will take you minutes so it saves a lot of time when using the available templates. ### 20. Easy to setup and very intuitive! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2022 **What do you like best about 123FormBuilder?** The platform is very user friendly. I did not need to read any documentation because everything was so intuitive for me. The possibilities are vast when creating fields. I really liked: 1. You can add google map 2. Use HTML and CSS Code for more customisation 3. Multiple choice: the possibility to randomise answers and create validation **What do you dislike about 123FormBuilder?** I did not find anything that I disliked about the tool itself, and it could be very powerful if connected to salesforce and be better than Docusign, which is very complex to understand and setup. **What problems is 123FormBuilder solving and how is that benefiting you?** I would use this tool for sending survey from salesforce and be able to track each form as record in salesforce and run reports. Also to sign NDAs ### 21. Integration with Zendesk Support and good price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about 123FormBuilder?** Excellent integration with the Zendesk Support platform, high security with two-step verification, and good entry price. **What do you dislike about 123FormBuilder?** Perhaps it just needs to improve the visual part of the general settings menu **What problems is 123FormBuilder solving and how is that benefiting you?** Integration and ticket generation with Zendesk Support ### 22. More efficient recruiting **Rating:** 5.0/5.0 stars **Reviewed by:** Marius P. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about 123FormBuilder?** We've been using 123FormBuilder to make a few HR workflows more efficient. In particular, when we want to vet someone for a certain job, we give them a quiz, and depending on their score we send them further in the recruitment process. Every stakeholder receives an email with the relevant details, while our recruiter can manage all candidates from a single place. What you don't like: It would be great if you could mix the questions from a larger pool **What do you dislike about 123FormBuilder?** It would be great if you could mix the questions from a larger pool. **What problems is 123FormBuilder solving and how is that benefiting you?** The need to filter applicants quickly through a quiz and then push them for validation to the hiring manager ### 23. Decent alternative to google forms **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about 123FormBuilder?** Integration with other popular services like google drive and mail chimp, and that you can tailor your forms to your own branding is a really nice touch, google forms is very basic in comparison. **What do you dislike about 123FormBuilder?** The user interface is not very friendly; I think typeform is a better alternative in this regard; easier to understand to use and better branded. Especially on a larger 27inch 2k monitor the space is not very optimally used. **What problems is 123FormBuilder solving and how is that benefiting you?** I cant think of anything special that 123fb does that other similar platforms dont do as well. It does make a fine UX research tool to gather information through surveys. ### 24. Simple, Effective Form Builder **Rating:** 5.0/5.0 stars **Reviewed by:** Nilesh T. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about 123FormBuilder?** 123FormBuilder helps us to make the form creation much faster. It saves a lot of time. We have been looking for a solution like this for years now. Easy to set up and highly efficient. Highly recommended for corporate businesses. The best thing is the template and drag-and-drop design are very interactive. The support team has been extremely friendly when I have had questions and provided detailed responses. **What do you dislike about 123FormBuilder?** I haven't found any glitch so far, as it has fulfilled all my current requirements. **What problems is 123FormBuilder solving and how is that benefiting you?** 123FormBuilder helps us to make the form creation much faster. It saves a lot of time. We had been looking for a solution like this for years now. Easy to set up and highly efficient. Highly recommended for corporate businesses. The best thing is the template and drag-and-drop design are very interactive. ### 25. Great form builder and easy integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about 123FormBuilder?** The form builder is easy to use and enables me to build forms that are fit for purpose. I can drag and drop sections to build forms, and add blocks for images and documents too. This helps make sure I'm getting all the info I need when sending out forms. The integrations also make data collection super simple. I connect forms to google sheets and wait for the form to be populated with answers. I can then easily work with the data from sheets. **What do you dislike about 123FormBuilder?** I'm yet to find any downsides to using the form builder and I've been able to get to grips with the solution without much difficulty. The team is also great, no complaints from me. **What problems is 123FormBuilder solving and how is that benefiting you?** 123FormBuilder help me create forms and surveys in minutes. These forms help me gather details from clients and send out surveys for feedback. The dynamic form capabilities have been especially useful as they enable me to create forms that adapt to previous answers--meaning I don't have to send out multiple questionnaires or ask redundant questions. ### 26. Practice!! **Rating:** 5.0/5.0 stars **Reviewed by:** Isabel Victoria B. | Instructor-Entrenador, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about 123FormBuilder?** Easy to use That is responsive That you can customize That has a variety of modern templates I use all the tools on my desktop It has no competition, it is excellent **What do you dislike about 123FormBuilder?** Few free forms It's missing being free!! Not everything works perfectly So far I haven't had problems It seems to have everything I need In having more free forms **Recommendations to others considering 123FormBuilder:** The personalization and the logo on each form generate security and trust in the users. **What problems is 123FormBuilder solving and how is that benefiting you?** I have direct access to my clients, my products look more professional and receive a better image of trust. It makes my work easier. I have not improved performance, but I have improved the image. **Official Response from Jennifer:** > Thank you so much for your kind words, Isabel. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. ### 27. Intuitive & Seemless app for creating forms **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu G. | Assistant Manager - Salesforce Technical Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about 123FormBuilder?** The flexible WYSIWYG editor is amazing. It is really easy and intuitive. I have been using this product for many years. It is very simple and easy to keep it going. Managing and Testing 123 forms is really easy. You get notifications emails etc as per your requirements. Personalizing the forms is really quick. I have also used their Salesforce app to do the integration. It is very seamless to pass the data. **What do you dislike about 123FormBuilder?** I wish there would more options in the free plan. It is a costly product but really worth the money, also the apps for integration are also paid I wish that could be free. **Recommendations to others considering 123FormBuilder:** It is a really good tool. I'm sure you'll do your market research for it. But, you'll be really happy with the results you'll get from 123builder. **What problems is 123FormBuilder solving and how is that benefiting you?** It is very easy to compile all the data together and run analytics on it. The whole process is very efficient and saves a lot of time compared to other systems. ### 28. 123FormBuilder built my online presence! **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie S. | Manager, Marketing & Communications **Reviewed Date:** September 22, 2022 **What do you like best about 123FormBuilder?** The application is so easy to use even those without experience in payment applications can easily add those essential pieces to the forms. **What do you dislike about 123FormBuilder?** The save button is not always front and center, so sometimes I fail to save my changes and have to re-do my work. **What problems is 123FormBuilder solving and how is that benefiting you?** This application allows our customers to do business with us online. We find the demographics of our customers have changed and most want an online option to apply for service, etc. ### 29. Easy to use professional tool for building forms **Rating:** 5.0/5.0 stars **Reviewed by:** Silviu V. | Lecturer, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2022 **What do you like best about 123FormBuilder?** I can quickly create all sorts of forms (both for events and for research), connect them with other services like Google Drive to gather data in a structured way, implement payment, extract graphical reports, notify respondents etc. **What do you dislike about 123FormBuilder?** Some settings require too many clicks. However, they are constantly improving the user experience so I'm sure these issues will be solved. **What problems is 123FormBuilder solving and how is that benefiting you?** We are using this tool very frequently to gather data for our webinars, events, conferences and administrative aspects of the university. We were able to organize big international conferences with online payment. Also, we used their tool to register participants at contests, with powerful rules on forms and form elements. The team at 123 Form Builder is very helpful. **Official Response from Jennifer:** > Thank you so much for your kind words, Silviu. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! ### 30. Easiest form builder I have used. **Rating:** 5.0/5.0 stars **Reviewed by:** Vince M. | Salesforce Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about 123FormBuilder?** What I like best about 123 Form Builder is the intuitive design. It is easy to dive right in and begin building forms, and having many templates to start with saves much time in creating forms. I especially like the integration with Salesforce. **What do you dislike about 123FormBuilder?** I have not found anything to dislike about 123 Form Builder in the current version. It functions rather quite well, and the user interface makes it familiar to that of a word editing program. **Recommendations to others considering 123FormBuilder:** When you create a new form, look at the template library initially. There may be one you can use to start and save yourself time with designing. **What problems is 123FormBuilder solving and how is that benefiting you?** This program will help my business develop forms to integrate with our website. More quickly than doing the coding internally to integrate with Salesforce to track and manage leads for starters. **Official Response from Jennifer:** > Thank you so much for your kind words, Vince. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. ### 31. Nice, sophisticated and easy to use software. Can answer most of my needs **Rating:** 4.5/5.0 stars **Reviewed by:** Yoni L. | Project manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2022 **What do you like best about 123FormBuilder?** I appreciate the many options the software offers and the ways to organize the forms.I use all the tools that the software provides. The most central tool is the conditions **What do you dislike about 123FormBuilder?** The software does not fully support right-to-left writing. It really sucks. Sometimes the notifications do not work properly. But I always get an answer as soon as I make contact through the chat. **What problems is 123FormBuilder solving and how is that benefiting you?** The software allows me to create very complicated forms with a lot of rules and conditions. It makes it possible to collect data in a much more professional and efficient way. **Official Response from Jennifer:** > Thank you so much for your kind words, Yoni. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! ### 32. Easy to Use Interface - I Would Highly Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus S. | Junior Salesforce Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2022 **What do you like best about 123FormBuilder?** 123 Form Builder has beautiful, premade templates that made it easy for me to start my project. I love the clean interface and easy to use form builder. It was also easy to copy and paste the code to add to my website or email. **What do you dislike about 123FormBuilder?** Currently, there are only 10 available templates. I can think of other use cases that more templates would come in handy for. **Recommendations to others considering 123FormBuilder:** I would start with the free trial to test the functionality and confirm that this will meet your needs. **What problems is 123FormBuilder solving and how is that benefiting you?** 123 Form Builder eliminates the hassle and headache of manually capturing and entering lead info into Salesforce. Once a template is configured and fields are mapped this lead capturing becomes an automated process. ### 33. Very much friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya S. | Continuous Improvement/ Safety Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about 123FormBuilder?** To create a form, it is really friendly. I use it most for creating quizzes for the employees. It has all the major tools which you think to create a form. I loved it. **What do you dislike about 123FormBuilder?** There is nothing as such that I dislike. I maybe unfamiliar with all the functions so I maybe missing something, but I am not able to change the color of the font in the form. **What problems is 123FormBuilder solving and how is that benefiting you?** I am using it mainly for the quizzes. The best part is I can have a proper database for the quiz submitted. Even employees can do the quiz on their mobile phone with the link. Everything is very much friendly and all the employees also liked it. **Official Response from 123FormBuilder Team:** > Thank you so much for your review, Aditya! We are glad to know that you and your employees are enjoying our product. You can change the font color in the forms Design section in the Label submenu (for the field labels), and the Input submenu (for the text added by your users). If you need any assistance to customize your quizzes, please feel free to reach out to us via email at customercare@123formbuilder.com or on live chat and we'll be more than happy to help. Thank you once again for your review and have a fantastic day! ### 34. Intuitive and User Friendly application for building various forms. **Rating:** 5.0/5.0 stars **Reviewed by:** Marta S. | Salesforce Developer (DevOps Consultant), Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about 123FormBuilder?** 123FormBuilder makes the creation of complex forms much faster. It saves a lot of time and does not require any coding skills. **What do you dislike about 123FormBuilder?** I haven't found any guide that would walk me through all of the capabilities, but on the other hand, the application is so easy to use that it took me only a few minutes to get familiarized with it. **What problems is 123FormBuilder solving and how is that benefiting you?** Usually, it requires a lot of time to create a complex form and make it look as expected with the custom styling. Using 123FormBuilder, I can very quickly customize almost every part of the form with just simple settings. ### 35. Best Forms I've ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2022 **What do you like best about 123FormBuilder?** Easy to use ...but if you don't understand something or have a question ...customer service always comes through. I use Adobe Dreamweaver and just copie in the code. **What do you dislike about 123FormBuilder?** The only negative is they are a bit expensive. Everything always works ...and if it doesn't ...it's something I have forgotten. I wish the PayPal instructions explained better what each option does and which one also excepts Credit cards. **What problems is 123FormBuilder solving and how is that benefiting you?** 123 Forms make it so much easier for me instead of the old way of physically building all the code. This makes it so much faster, and if you need the form for another project you can easily duplicate it within the software, rename it and copy it to your tool. **Official Response from Jennifer:** > Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! ### 36. Definitely recommend it! Amazing tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Hafsa A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about 123FormBuilder?** • I can create personalized forms by changing formats, designs, and the background of the form. There are so many templates to choose from. • I can set email and SMS notifications for when the message has been sent or the form has been submitted. The event in which the email can be sent is also available • Once the form has been submitted, the page will be redirected to a Thank you message which is also customizable is a great feature. • Approvals can also be enabled which is very useful. • Other users can also be added to share forms and data. • Most of all, there is a long list of applications like Salesforce account, Salesforce marketing cloud, Shopify, google groups, Twitter, database manager, and so on; where the forms can be added. **What do you dislike about 123FormBuilder?** I wish there could be at least an option of adding one more user for the basic plan. Other than that, I haven't found any flaws so far, as it has fulfilled all my current requirements. **Recommendations to others considering 123FormBuilder:** I can completely relate, to how difficult it is, to find a good tool to increase work efficiency and decrease workload through simple tools. So I take it as a responsibility to share my experience with 123forms and highly recommend it. • You can create personalized forms by changing formats, designs, and the background of the form. There are so many templates to choose from. • You can also set email and SMS notifications for when the message has been sent or the form has been submitted. You can also choose the event in which you want the email to be sent. • Once the form has been submitted, the page will be redirected to a Thank you message which is also customizable. • Approvals can also be enabled which is very useful. • Other users can also be added to share forms and data. • Most of all, there is a long list of applications like Salesforce account, Salesforce marketing cloud, Shopify, google groups, Twitter, database manager, and so on; where the forms can be added. • Rules can also be implemented for these forms, but you will need to upgrade to make the most of this tool. Although there are a lot of functionalities in the basic free subscription, I would definitely recommend upgrading the tool subscription for amazing other features. **What problems is 123FormBuilder solving and how is that benefiting you?** Time management and data security are the biggest problems, and 123forms has solved it by creating this easy-to-use tool that has improved work efficiency and has definitely decreased administrative workload. Security options are one of the best features of this tool. last but not least, the setup of notifications for emails and SMS is amazing. ### 37. Love it since 2011! **Rating:** 5.0/5.0 stars **Reviewed by:** Radu T. | Certified Trainer in Business Incubation, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about 123FormBuilder?** As an early user I learn lots of features that I can use in order to rapidly design, implement and use forms that are generating engagement within the high-school kids groups I am working with. **What do you dislike about 123FormBuilder?** Nothing really important, I would say... **What problems is 123FormBuilder solving and how is that benefiting you?** Most importantly, 123FormBuilder helps me collect registrations to the events I am organizing and to communicate with the registrants. ### 38. A great solution for all organizational needs & more **Rating:** 5.0/5.0 stars **Reviewed by:** Dana M. | Human Resources Specialist (Recruiter), Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about 123FormBuilder?** As an HR Specialist, I know what it's like to deal with the high cost of traditional data entry services and even worse, the lack of data integrity. 123FormBuilder was crucial in our move to cloud-based human resources management software. It's a great software for HR professionals. It saves me time and I don't have to worry about filling out so many forms. The interface is user-friendly and the set-up is super easy. I cannot recommend it enough! **What do you dislike about 123FormBuilder?** The tool offers an extensive library of form templates for HR needs, but there could always be more. **What problems is 123FormBuilder solving and how is that benefiting you?** easy to set up HR forms, secure forms, compliant data collection, automation of forms **Official Response from Jennifer:** > Thank you so much for your kind words, Dana. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! ### 39. Worth it for anyone that needs to capture important salesforce data **Rating:** 5.0/5.0 stars **Reviewed by:** Sam E. | Revenue Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about 123FormBuilder?** The template and drag and drop design are very intuitive. Will save admins a lot of time for capturing leads. **What do you dislike about 123FormBuilder?** So far nothing that comes to mind, but things may come up as we bulk up our processes using this app **What problems is 123FormBuilder solving and how is that benefiting you?** There isn't any intuitive out of the box solutions in salesforce for form building so this tool gets us there efficiently and easily ### 40. It has been adequate for our needs - and the support has been very helpful. **Rating:** 3.5/5.0 stars **Reviewed by:** Neil L. | Head of RTE.ie, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about 123FormBuilder?** For us, the ability to manage the upload of user generated content is fantastic. Also it is relatively quick to set up a form. **What do you dislike about 123FormBuilder?** The ability to bring design to the form, add images easily or make the form more aesthetically pleasing is quite absent. **Recommendations to others considering 123FormBuilder:** Great team, if you need to do complex forms online in an easy and reliable way, this is the product for you. **What problems is 123FormBuilder solving and how is that benefiting you?** It centralises complex forms across our organisation. We use MS Forms for simple forms online for our users but Formbuilder allows us do more complex forms. **Official Response from Jennifer:** > Thank you so much for your kind words, Neil. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. ### 41. i'm happy for the use this app **Rating:** 4.5/5.0 stars **Reviewed by:** abdelfattah s. | Salesforce Developer - Stagiaire , Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about 123FormBuilder?** When you contact support for help, is very faster to response , excellent customer services, thank you for the services **What do you dislike about 123FormBuilder?** interface i wish it was better and doesn't have many choices for the mode of payment **What problems is 123FormBuilder solving and how is that benefiting you?** 123FormBuilder the probleme solving for me is save time ### 42. Great tool for surveys and forms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about 123FormBuilder?** I'm not new to survey tools, having worked with a couple in the past. I would say that 123FormBuilder is one of the best tools on the market and one of the few that has a free plan worth considering. I've been using it for over 2 years now and haven't had any major problems. The customer service is great, and very responsive! **What do you dislike about 123FormBuilder?** Nothing to add. Really, nothing to add. I would say that 123FormBuilder is one of the best tools on the market and one of the few that has a free plan worth considering. I've been using it for over 2 years now and haven't had any major problems. The customer service is great, and very responsive! **What problems is 123FormBuilder solving and how is that benefiting you?** surveys and forms everywhere ### 43. Great for teams running multiple data points **Rating:** 4.5/5.0 stars **Reviewed by:** Karina K. | Participant Support and Rewards Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about 123FormBuilder?** I found 123FormBuilder to be the perfect tool for my team! It’s easy to use, especially if you’ve had experience with surveys & forms before. I was able to get it up and running within a few minutes, which is a huge improvement over other survey apps I have tried in the past. I would highly recommend this tool to anyone. **What do you dislike about 123FormBuilder?** A feature to flag the test submissions and remove them automatically would be nice. **What problems is 123FormBuilder solving and how is that benefiting you?** data collection for business needs ### 44. Simple, solid, powerful, reliable. **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen F. | SEO web content writer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about 123FormBuilder?** What I like best about 123 Form Builder is that it relieves a significant technical burden I would otherwise have. Using 123 Form Builder means I do not have to waste time figuring out technical details associated with (1) Creating aesthetic forms that work reliably over the months and years, (2) Testing and utilizing form submissions and mail, and (3) Gathering data to build & generating valuable reports for the decisionmakers. **What do you dislike about 123FormBuilder?** It's not cheap. I am a thrifty fellow so paying upwards of $200 is a strain; however, I pass that cost along, so it isn't a big deal. **What problems is 123FormBuilder solving and how is that benefiting you?** I cannot think of any problems with 123 Form Builder. The main benefit for me, and thus for my clients, is making the entire forms process so efficient. That efficiency means I have time to add dozens of forms I wouldn't have otherwise published. A top client experienced tremendous growth due to all the new, strategically placed contact forms on the website. **Official Response from 123FormBuilder Team:** > Hi Stephen, We are incredibly grateful that you took the time to write this review! Your positive feedback means a lot to the entire team here at 123 Form Builder. It makes us happy to know that our form building solution is a powerful tool for your business and it's always a pleasure to read about customer success stories. Thank you once again for sharing your experience with us. Have an amazing day! ### 45. Great service, you get what you pay for. **Rating:** 4.5/5.0 stars **Reviewed by:** Alex H. | Information Technology System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about 123FormBuilder?** The flexible WYSIWYG editor really makes building a useable form that is easily readable and adaptable to multiple formats extremely easy. It is very intuitive, and quick to use. Making changes is also easy, and I have been using this product for a few years now with no issues on that front, copying and modifying forms for various events. **What do you dislike about 123FormBuilder?** It is missing some flexibility options that things like google forms has, and tries to make up with it using plugins from ever-changing third party vendors. **Recommendations to others considering 123FormBuilder:** There are a lot of options out there for this sort of product. This one is easy to use and very easy to explain to those who are not as tech literate as I am, and besides Google Forms, is the only one that I use. This product I have found is much more flexible than Google Forms, provided the plugins you want to add are available. **What problems is 123FormBuilder solving and how is that benefiting you?** It is most useful in compiling registration data and allows us to perform very easy analytics for our local events. **Official Response from 123FormBuilder Team:** > Hi Alex, Thank you so much for taking the time to share your experience with us. We appreciate you being a customer for so long and we're glad that our form building solution has made it easy for you to build the forms you need and collect data. If you have any suggestions on how we can improve the flexibility of our product, we would be more than happy to hear you out, as we always strive to provide the best form builder in the industry. Please share your ideas with us at customercare@123formbuilder.com. Looking forward to hearing from you! ### 46. Came for the data collection, stayed for the features and customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Alina O. | CMO **Reviewed Date:** May 30, 2022 **What do you like best about 123FormBuilder?** 123FormBuilder is a lifesaver - and I mean that. As an online entrepreneur, I was looking for the perfect form builder to use for my landing pages and it's great that there are so many options in 123FormBuilder. There are tons of templates to choose from, you can customize everything, and it's never been easier to add a new field or edit fields. **What do you dislike about 123FormBuilder?** Can't think of something - it does the job. **What problems is 123FormBuilder solving and how is that benefiting you?** digital data collection ### 47. Highly Efficient and User Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about 123FormBuilder?** There are a lot of features that keep 123Form Builder to stay at one of the top Form Builders however, the following are some salient features that I like the most:- 1. It takes care to create forms automatically according to general survey needs which makes it quite interesting. 2. User-friendly and easy to fill out. Customer finds it easy and reliable to just fill and submit their response. 3. Integrated with Salesforce makes it very efficient. Valuable reports generated in the system make it a lot helpful for decision making. Although 123Form Builder contains numerous functions yet only above mentioned make it a complete package for a healthy customer care solution. Highly Recommended! **What do you dislike about 123FormBuilder?** So far we haven't come across any missing feature. My business needs are being met very efficiently. It's great! **What problems is 123FormBuilder solving and how is that benefiting you?** It's easy to use, create forms on its own and we mold it the way we like which is most likely the least choice because it already meets the requirements of being the best customer support form in our case. We are quite rightly able to understand the customer's experience through their feedback and take care of their needs respectively resulting in enhanced business. **Official Response from Jennifer:** > Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! ### 48. Great Solution for the Healthcare Industry **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about 123FormBuilder?** There is HIPAA compliant forms that make it easy to automate workflows, enhance patient engagement with the security in place that is needed. **What do you dislike about 123FormBuilder?** There are definitely some enhancements that are needed to the product in regards to how logic and rules are built into some of the forms. There are some constraints that make it very cumbersome to create complex logic. Some of the features are not intuitive. **Recommendations to others considering 123FormBuilder:** This is a great tool to automate workflows through digitizing paper forms. This is also a great tool for patient engagement with HIPAA compliance built in. **What problems is 123FormBuilder solving and how is that benefiting you?** Automating workflow in the healthcare space. Digitizing patient forms to expedite the process which leads to better patient outcomes. **Official Response from Jennifer:** > Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! ### 49. Great for large organizations or projects like ours **Rating:** 5.0/5.0 stars **Reviewed by:** George T. | Lead Engineer/Project Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about 123FormBuilder?** 123FormBuilder is the best form builder to use in larger projects. The templates are extremely flexible, I can design my own unique forms with a variety of fields and unlimited submissions. Their sales team is prompt and the customer service team was always happy to answer any questions - thank you Karla for the help! **What do you dislike about 123FormBuilder?** I'm really happy with it. There were some initial hiccups, sorted out with their technical support team, and everything runs smoothly now. **What problems is 123FormBuilder solving and how is that benefiting you?** forms for multiple departments **Official Response from Jennifer:** > Thank you so much for your kind words, George. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! ### 50. Forms for internal team syncing **Rating:** 5.0/5.0 stars **Reviewed by:** adela g. | QA Tester, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about 123FormBuilder?** 123FormBuilder has been a lifesaver for our internal team. We’ve been able to track all of our expenses by which member was responsible, and it’s made things so much easier to manage! The customer service is also prompt, helpful, and always on the ball. I can’t recommend 123FormBuilder enough! **What do you dislike about 123FormBuilder?** I can’t think of anything right now. All is very good **What problems is 123FormBuilder solving and how is that benefiting you?** forms for internal team sync for banking ## 123FormBuilder Discussions - [Microsoft block](https://www.g2.com/discussions/microsoft-block) - 1 comment, 1 upvote - [Is it possible to "try" or see examples of file upload functionality before committing to an upgrade](https://www.g2.com/discussions/is-it-possible-to-try-or-see-examples-of-file-upload-functionality-before-committing-to-an-upgrade) - 1 comment, 1 upvote - [Why does this company think it's cool to scam people](https://www.g2.com/discussions/39365-why-does-this-company-think-it-s-cool-to-scam-people) - 1 comment, 1 upvote - [What is 123FormBuilder used for?](https://www.g2.com/discussions/what-is-123formbuilder-used-for) - 1 comment - [View 123FormBuilder pricing details and edition comparison](https://www.g2.com/products/123formbuilder/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+04%3A52%3A01+-0500&secure%5Bsession_id%5D=0cb9a22f-b9c7-41a0-b823-b91c8b1dcf73&secure%5Btoken%5D=26b8d2ad685b6a70deb2677da1c111b517b15383f66222c7ef17f53614d48702&format=llm_user) ## 123FormBuilder Integrations - [PayPal Payments](https://www.g2.com/products/paypal/reviews) ## 123FormBuilder Features **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Monitoring** - Features - Performance - Identification **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data Capture** - Mobile - Websites - Social Media - Data **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Analytics** - Export/Import - Reporting **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Customization** - Forms - Personalization - Templates - Integration **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top 123FormBuilder Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,849 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) - 4.5/5.0 (387 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) - 4.3/5.0 (462 reviews)