123FormBuilder Reviews & Product Details

It’s very simple to use. We created it to make forms for team surveys. The forms can be customized to suit your needs, and the drag-and-drop option is quite self-explanatory. Review collected by and hosted on G2.com.

This feels like a very outdated tool. There are several other options available that offer more advanced form creation and stronger integrations. Review collected by and hosted on G2.com.

The fact that surveys and other forms can be created by 123formbuilder without any code is what makes it easy and simple to use . Unlike other custom forms that need atleast some back door work. Review collected by and hosted on G2.com.

At times when I need to integrate a payment gateway API into my form, things can become complicated. Additionally, if there is a high volume of traffic, the scalability does not quite meet expectations.

Also the support is not up to mark , and sometimes I feel like the do it especially when I'm on a tight deadline Review collected by and hosted on G2.com.

I appreciate how straightforward it is to create forms without having to deal with complicated technical details. The interface is clean and user-friendly, and the drag-and-drop feature operates seamlessly. I’m able to publish a form within minutes, which is incredibly convenient. Additionally, its integration with the tools I already use helps me save a significant amount of time. Review collected by and hosted on G2.com.

Nothing in particular as such. It has been useful so far. Review collected by and hosted on G2.com.

123FormBuilder makes creating forms very simple and quick. The drag and drop builder, ready made templates, and easy integrations helps us collect leads and data without any technical efforts. Review collected by and hosted on G2.com.

Form design flexibility is limited and creating very custom layouts can be a bit restrictive. Review collected by and hosted on G2.com.

We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms.

I can't say enough how pleased we are with the service. The platform is intuitive, secure, and reliable. Having the ability to create separate folders/sub-accounts for our clients and assigning users to those folders (so they can only see their contacts) has been key in implementing HIPAA-compliant forms across the board for our clients.

Additionally, the webhook integration has been key with integrating with our partner companies.

Our clients love the forms and use them for event registration, employment application, and more.

Customer service is top-notch and very responsive. Review collected by and hosted on G2.com.

From time to time, during development, you may find the forms to be buggy. I have had difficulty in the past assigning a URL redirect for thank you pages when the 123FB team has released updates.

This issue was resolved rather quickly, but it was quite inconvenient when building forms. Review collected by and hosted on G2.com.

This tool has been incredibly useful for me, especially when it comes to creating forms for surveys and applications. Review collected by and hosted on G2.com.

At this point, I haven't found anything to dislike. Review collected by and hosted on G2.com.

As a power user & administrator of 123FormBuilder, I can't recommend it highly enough. The SFDC integration is fully native and has lots of options for prefilling & mapping to existin & custom objects and fields. The customer support is knowledgeable and gives prompt and detailed answers. Review collected by and hosted on G2.com.

As a 123FB admin, figuring out how to add new users took a bit too long. Review collected by and hosted on G2.com.

It's very easy to create forms. The user interface is good and is occasionally updated to make things easier. The integration with Salesforce and the method for prefilling and sending data is clear. When you can't figure something out the support team, particularly Julia, are great. Review collected by and hosted on G2.com.

Occasionally you encounter something that can't be done, but usually in these circumstances, there is a workaround or a different method that would work. The help resources, although plentiful and helpful, can be a little hard to navigate at times (I gather they are working on this) Review collected by and hosted on G2.com.

The simplicity of creating the forms. Drag, drop, name, and that's it. The customizable output emails have led us to create many customer-facing forms that have our logos and pertinent data from their orders or accounts on them. We have twice as many forms that are used for internal process documentation and consistency. Our field engineers complete site survey forms, that submit output reports that go directly to our customers. This has been one of the biggest leaps in documentation and process control our company has made and the rollout time was next to nothing. Review collected by and hosted on G2.com.

Maybe more clear tools around the data retention and form embedding process. Review collected by and hosted on G2.com.

The program is straightforward to use and features a lot of great data points. The submissions are easy to read, and we like that the program emails us for each request. This allows us to respond quickly to the data being collected. We can also add our own data and common data collection questions. Review collected by and hosted on G2.com.

Some of the forms only allow specific data to be added. There are times when we would like to customize it even further than what is permitted. However, while we have used the form-building software, they are constantly improving to add more features. Review collected by and hosted on G2.com.