# 123FormBuilder vs Formstack Forms Comparison
---
## AI Generated Summary
- **G2 reviewers report** that 123FormBuilder excels in **ease of use** , with many users appreciating its intuitive drag-and-drop interface that allows for quick form creation without any coding knowledge. One user highlighted how straightforward it is to publish forms in just minutes.
- **Users say** that Formstack Forms offers robust **customization options** , particularly through its logic editor, which allows for extensive customization of forms. Reviewers have noted that this feature is unique and helps manage complex workflows effectively.
- **According to verified reviews** , 123FormBuilder stands out for its **quality of support** , with users mentioning that the program sends email notifications for each submission, enabling quick responses to incoming data. This feature enhances user engagement and responsiveness.
- **Reviewers mention** that Formstack Forms simplifies the form creation process, making it accessible for users with no prior experience. This ease of use is complemented by its ability to integrate smoothly with other platforms, which users find beneficial for centralizing data.
- **G2 reviewers highlight** that while 123FormBuilder has a strong focus on small businesses, it provides excellent features for survey creation, scoring a perfect 10. Users appreciate the variety of question types and the ability to create multilingual surveys, making it versatile for different audiences.
- **Users report** that Formstack Forms, while slightly less user-friendly, offers valuable features for **workflow management** and approvals, which are essential for mid-market companies. This capability allows teams to handle complex forms and processes more efficiently.



---
## Frequently Asked Questions

### What is the difference between 123FormBuilder vs Formstack Forms?

123FormBuilder stands out for higher reviewer satisfaction on setup and support, while Formstack Forms is more widely reviewed and recognized for integrations.

| [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) | [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) |
| --- | --- |
| 4.5/5 (175 reviews) | 4.3/5 (471 reviews) |
| Small-Business | Mid-Market |
| 9.1 | 8.7 |
| 8.6 | 8.1 |
| Ease of Creation | Integrations |



### How do the pricing models of 123FormBuilder and Formstack Forms compare?

123FormBuilder is rated higher for value, with a stronger Price/Cost satisfaction score than Formstack Forms.

- **123FormBuilder:** In recent reviews, buyers highlight its competitive pricing and time-saving benefits, though some note that advanced features can increase costs.
- **Formstack Forms:** Reviewers frequently cite Formstack Forms as expensive, with several noting that rising costs have led them to switch to other platforms.
- **Switching reasons:** Multiple reviewers mention moving away from Formstack Forms due to cost concerns and better value found in alternatives.



### What are the best alternatives to 123FormBuilder and Formstack Forms?

The top three alternatives to 123FormBuilder and Formstack Forms are SurveyMonkey, Jotform, and FormAssembly.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) | 4.5/5 (175 reviews) | Small-Business | Competitive pricing, but advanced features can increase costs | Ease of Creation |
| [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) | 4.3/5 (471 reviews) | Mid-Market | Frequently cited as expensive, especially for advanced features | Integrations |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | — | Survey creation and analytics |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,423 reviews) | Small-Business | — | Ease of use and flexibility |
| [FormAssembly](https://www.g2.com/products/formassembly/reviews) | 4.4/5 (425 reviews) | Small-Business | — | Salesforce integration |



### Which Online Form Builder features should I prioritize when comparing 123FormBuilder and Formstack Forms?

Buyers should prioritize Ease of Use, Integrations, Customizability, Support Quality, and Data Handling when comparing 123FormBuilder and Formstack Forms.

- **Ease of Use:** 123FormBuilder scores 9.0, Formstack Forms 8.7; 123FormBuilder has 5 all-time mentions for ease of use, Formstack Forms 44.
- **Integrations:** 123FormBuilder has 3 all-time mentions, Formstack Forms 29; Formstack Forms is more frequently cited for integration capabilities.
- **Customizability:** 123FormBuilder has 3 all-time mentions, Formstack Forms 11; both products are recognized for this, but Formstack Forms is mentioned more often.
- **Support Quality:** 123FormBuilder scores 8.6, Formstack Forms 8.1; 123FormBuilder has 2 all-time mentions for customer support, Formstack Forms 10.
- **Data Handling:** Both products are cited for data collection and management, with Formstack Forms having more frequent mentions for automation and data security.



### What are the pros and cons of 123FormBuilder vs Formstack Forms?

123FormBuilder's headline strength is ease of creation, while Formstack Forms is most recognized for its integrations.

- **123FormBuilder strengths:** Ease of creation (5 all-time mentions), ease of use (5), customizability (3), easy integrations (3), intuitive interface (2), strong customer support (2).
- **123FormBuilder trade-offs:** Limited advanced customization, some advanced features require premium plans, occasional integration difficulties, and form design flexibility is sometimes restricted.
- **Formstack Forms strengths:** Integrations (29 all-time mentions), ease of use (44), easy integrations (25), automations (11), flexibility (10), robust features (11), time-saving (14), and strong automation capabilities (8).
- **Formstack Forms trade-offs:** Limited customization (14), form design constraints (11), not always intuitive (11), learning curve (10), higher cost (9), and mixed customer support experiences (10).



### Is 123FormBuilder or Formstack Forms better for small businesses?

123FormBuilder is the better fit for small businesses, with a higher share of small-business reviewers and stronger ease-of-use sentiment.

- **123FormBuilder:** Largest segment is Small-Business; reviewers consistently highlight its intuitive setup and time-saving benefits for small teams.
- **Formstack Forms:** Largest segment is Mid-Market; reviewers from small businesses note the platform's robust features but often cite higher costs as a drawback.



### Which Online Form Builder platform has better integrations?

Formstack Forms is favored by reviewers for integrations, with significantly more mentions and broader integration capabilities.

- **123FormBuilder:** Recent reviews mention integrations with Salesforce, Google Drive, and Mailchimp, but with fewer than 25 all-time mentions for each.
- **Formstack Forms:** Integrations are cited in 29 reviews all-time, with frequent mentions of Stripe, Zapier, and Salesforce as key integration partners.



### How do 123FormBuilder and Formstack Forms compare on customer support?

123FormBuilder and Formstack Forms are rated within 0.5 points on Quality of Support, with 123FormBuilder holding a slight edge at 8.6 versus 8.1.

- **123FormBuilder:** Reviewers highlight prompt, knowledgeable, and responsive support, with several citing positive experiences and quick resolutions.
- **Formstack Forms:** Support is described as helpful and quick in some reviews, but others mention slow response times and less satisfactory experiences, especially for complex issues.



### Which is easier to implement, 123FormBuilder or Formstack Forms?

123FormBuilder leads on Ease of Setup with a 9.1 score versus Formstack Forms' 8.7, a difference of 0.4 points.

- **123FormBuilder:** Reviewers consistently describe setup as intuitive, quick, and accessible for non-technical users, with drag-and-drop functionality and minimal learning curve.
- **Formstack Forms:** Reviewers note that setup is generally straightforward, but some mention a steeper learning curve for advanced features and occasional challenges with complex forms.



### Which product has better Data?

Formstack Forms is more frequently cited for Data, with higher mention counts and strong reviewer sentiment for data handling and automation.

- **123FormBuilder:** Data handling is positively mentioned in recent reviews, with reviewers citing organized data collection and integration with platforms like Salesforce and Google Sheets.
- **Formstack Forms:** Data is a top-cited feature, with 11 all-time mentions for automation, 16 for efficiency, and multiple reviewers highlighting secure data flows, compliance, and advanced analytics.



| | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 175 | 471 | 
| **Largest Market Segment** | Small-Business (62.6% of reviews) | Mid-Market (45.9% of reviews) | 
| **Entry Level Price** | $49.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### 123FormBuilder

Pros:
- Ease of Creation (4 reviews)
- Ease of Use (4 reviews)

Cons:
- Delays (1 reviews)
- Difficult Customization (1 reviews)

### Formstack Forms

Pros:
- Ease of Use (44 reviews)
- Integrations (29 reviews)

Cons:
- Limited Customization (14 reviews)
- Form Design (11 reviews)

---
## Ratings Comparison
| Rating | 123FormBuilder | Formstack Forms | 
|---|---|---|
  | **Meets Requirements** | 8.9 (120 reviews) | 8.7 (379 reviews) | 
  | **Ease of Use** | 9.0 (120 reviews) | 8.7 (384 reviews) | 
  | **Ease of Setup** | 9.1 (77 reviews) | 8.7 (273 reviews) | 
  | **Ease of Admin** | 9.0 (74 reviews) | 8.9 (271 reviews) | 
  | **Quality of Support** | 8.6 (104 reviews) | 8.1 (331 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (67 reviews) | 8.7 (254 reviews) | 
  | **Product Direction (% positive)** | 7.2 (92 reviews) | 8.0 (368 reviews) | 

---
## Pricing

### 123FormBuilder

#### Entry-Level Pricing

Plan: Platinum Plan

Price: $49.00 Per Month

Description: For individuals or growing teams that need advanced features. Collect payments and build smart forms.

Key Features:
- 100 Forms
- 20,000 Submissions
- 10GB Storage

[Browse all 5 editions](https://www.g2.com/products/123formbuilder/pricing)

#### Free Trial

No

### Formstack Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Formstack Forms** | N/A | N/A |

#### Additional Functionality

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Formstack Forms** | N/A | N/A |

#### Lead Generation

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Formstack Forms** | N/A | N/A |

#### Lead Monitoring

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Features** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Identification** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Mobile** | Not enough data | Not enough data | 
| **Websites** | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | 
| **Data** | Not enough data | Not enough data | 

#### Analytics

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Export/Import** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Customization

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Web Forms** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Lead Segmentation** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Lead Distribution** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Lead Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Business Card/Badge Scanning** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Lead Verification/Validation** | Not enough data | Not enough data | 
| **Source Tracking** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sales Forecasting** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | 8.7/10 | 9 |
| **Formstack Forms** | 8.4/10 | 60 |

#### Survey Management

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Survey Builder** | 10.0 (8 reviews) | 8.9 (57 reviews) | 
| **Customizable Questions** | 10.0 (7 reviews) | 9.2 (56 reviews) | 
| **Templates** | 8.5 (8 reviews) | 8.2 (54 reviews) | 
| **Survey Distribution** | 9.3 (7 reviews) | 8.3 (47 reviews) | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Site Intercept Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Question Branching** | 8.0 (5 reviews) | 8.5 (50 reviews) | 
| **Branding** | 6.7 (7 reviews) | 8.3 (51 reviews) | 
| **Multimedia Support** | 8.6 (6 reviews) | 8.0 (43 reviews) | 
| **Multilingual Surveys** | 8.3 (5 reviews) | 7.3 (38 reviews) | 

#### Survey Insights

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Reporting & Analytics** | 9.3 (5 reviews) | 8.0 (50 reviews) | 
| **BI Tools Integration** | Not enough data | 7.8 (38 reviews) | 
| **Data Exporting** | 9.2 (6 reviews) | 8.9 (52 reviews) | 
| **Permissions** | 8.1 (6 reviews) | 8.8 (49 reviews) | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Single Sign On** | Not enough data | Not enough data | 
| **Phone Polling** | Not enough data | Not enough data | 
| **Online Polling** | Not enough data | Not enough data | 
| **Support Audio/Images/Video** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Word Clouds** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Q&A Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **URL Customization** | Not enough data | Not enough data | 
| **Question Piping** | Not enough data | Not enough data | 
| **Offline Response Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Response Validation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Response Quotas** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | 8.5/10 | 28 |
| **Formstack Forms** | 8.1/10 | 101 |

#### Customization

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Custom Fields** | 9.0 (24 reviews) | 8.6 (87 reviews) | 
| **Conditional Logic** | 8.6 (22 reviews) | 8.7 (86 reviews) | 
| **Multi-page Forms** | 8.9 (19 reviews) | 8.6 (83 reviews) | 
| **Design** | 8.5 (26 reviews) | 7.7 (91 reviews) | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Embedded Forms** | 9.0 (19 reviews) | 8.3 (84 reviews) | 
| **Offline Capability** | 6.7 (12 reviews) | 6.8 (72 reviews) | 
| **Notifications** | 8.9 (19 reviews) | 8.7 (86 reviews) | 
| **Payments** | 8.2 (11 reviews) | 7.3 (76 reviews) | 
| **Mobile Forms** | 8.5 (19 reviews) | 8.5 (83 reviews) | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Formstack Forms** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Survey Software](https://www.g2.com/categories/survey)

**Unique to 123FormBuilder (1):** [Lead Capture Software](https://www.g2.com/categories/lead-capture)



---
## Reviewer Demographics

### By Company Size

| Segment | 123FormBuilder | Formstack Forms | 
|---|---|---|
| **Small-Business** | 62.6% | 40.3% | 
| **Mid-Market** | 21.6% | 45.9% | 
| **Enterprise** | 15.8% | 13.9% | 

### By Industry

#### 123FormBuilder

- **Computer Software:** 8.2%
- **Information Technology and Services:** 7.6%
- **Marketing and Advertising:** 5.8%
- **Retail:** 3.5%
- **Education Management:** 2.9%
- **Higher Education:** 2.9%
- **Non-Profit Organization Management:** 2.9%
- **Events Services:** 2.3%
- **Financial Services:** 2.3%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 59.1%

#### Formstack Forms

- **Non-Profit Organization Management:** 13.0%
- **Higher Education:** 12.6%
- **Education Management:** 6.1%
- **Marketing and Advertising:** 5.2%
- **Hospital & Health Care:** 4.8%
- **Information Technology and Services:** 3.9%
- **Religious Institutions:** 3.3%
- **Health, Wellness and Fitness:** 2.8%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.4%
- **Other:** 43.4%

---
## Alternatives

### Alternatives to 123FormBuilder

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5554 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23908 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (498 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3772 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1040 reviews)

### Alternatives to Formstack Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23908 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5554 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3772 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (956 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews)

---
## Top Discussions

### 123FormBuilder

- Title: [What is 123FormBuilder used for?](https://www.g2.com/discussions/what-is-123formbuilder-used-for) — 1 comment
  > **Top comment:** "Creating forms that can be used as a stand alone page, or embedded into other sites. You can collect payment, setup various email notifications, and much..."
- Title: [Microsoft block](https://www.g2.com/discussions/microsoft-block) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi there!

Sorry for the late reply, we missed your message. 
Can you please share some more details with our team at customercare@123formbuilder.com?..."
- Title: [Is it possible to "try" or see examples of file upload functionality before committing to an upgrade](https://www.g2.com/discussions/is-it-possible-to-try-or-see-examples-of-file-upload-functionality-before-committing-to-an-upgrade) — 1 comment, 1 upvote
  > **Top comment:** "Hello Andy, 

Sure thing, please contact our team at customercare@123formbuilder.com and they'll gladly set you up with a trial to test out our File Upload..."
- Title: [Why does this company think it's cool to scam people](https://www.g2.com/discussions/39365-why-does-this-company-think-it-s-cool-to-scam-people) — 1 comment, 1 upvote
  > **Top comment:** "Hi Patrick,

We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word "updates" created confusion here..."

### Formstack Forms

- Title: [Does Formstack charge an extra fee for using payment processors?](https://www.g2.com/discussions/payment-processors) — 2 comments, 1 upvote
  > **Top comment:** "No, they do not"
- Title: [Is formstack free?](https://www.g2.com/discussions/is-formstack-free) — 1 comment
  > **Top comment:** "While formstack has a free demo option, there is no free option. For more info - https://www.formstack.com/pricing/online-forms"
- Title: [Is there a way to submit portions of a form?  For instance - when one section is complete, could that section be submitted and then remaining sections be marked as resume later?](https://www.g2.com/discussions/38818-is-there-a-way-to-submit-portions-of-a-form-for-instance-when-one-section-is-complete-could-that-section-be-submitted-and-then-remaining-sections-be-marked-as-resume-later) — 1 comment, 1 upvote
  > **Top comment:** "no"
- Title: [Will formstack to ever create a bill to have custom templates?](https://www.g2.com/discussions/25066-will-formstack-to-ever-create-a-bill-to-have-custom-templates) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [I would like to have training off campus on Formstack integread with Salesforce](https://www.g2.com/discussions/24988-i-would-like-to-have-training-off-campus-on-formstack-integread-with-salesforce) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/123formbuilder-vs-formstack-forms)