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Compare 123FormBuilder and Jotform 
Featured Products
At a Glance
Market Segments
Small-Business (62.7% of reviews)
Small-Business (73.2% of reviews)
Entry-Level Pricing
$49.00 Per Month
Free
123FormBuilder
Star Rating
(173)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 5 pricing plansJotform
Star Rating
(4,735)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 123FormBuilder excels in its user-friendly interface, with many users appreciating the simplicity of its drag-and-drop form builder. They highlight how easy it is to create forms without any coding, making it accessible for those without technical skills.
- Users say that Jotform stands out for its robust security features, which are particularly beneficial for businesses that require secure document signing. This focus on security helps streamline processes like tax filing, providing peace of mind for users.
- Reviewers mention that Jotform offers a wider variety of ready-to-use templates compared to 123FormBuilder, allowing users to quickly find and customize forms for various needs, such as surveys and registrations, enhancing overall efficiency.
- According to verified reviews, both platforms provide a seamless setup experience, but Jotform's extensive customization options, including themes and conditional logic, give it an edge for users looking to tailor forms to their specific branding and functional requirements.
- G2 reviewers highlight that while 123FormBuilder is praised for its quick implementation and straightforward form creation, Jotform's larger user base and higher overall satisfaction ratings suggest it may offer a more comprehensive solution for businesses of all sizes.
- Users report that both platforms have strong support, but Jotform's slightly higher ratings in quality of support indicate a more reliable customer service experience, which can be crucial for users needing assistance during critical projects.
Pricing
Entry-Level Pricing
123FormBuilder
Platinum Plan
$49.00
Per Month
For individuals or growing teams that need advanced features. Collect payments and build smart forms.
- 100 Forms
- 20,000 Submissions
- 10GB Storage
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
123FormBuilder
No trial information availableJotform
Free Trial is available
Ratings
Meets Requirements
8.9
118
9.1
3,716
Ease of Use
9.0
118
9.2
3,793
Ease of Setup
9.1
75
9.1
2,913
Ease of Admin
9.0
74
9.1
2,503
Quality of Support
8.6
103
8.8
2,928
Has the product been a good partner in doing business?
8.8
67
9.2
2,392
Product Direction (% positive)
7.2
91
9.3
3,706
Features by Category
Registration
Not enough data
9.0
749
Not enough data
9.2
767
Not enough data
8.0
650
Not enough data
7.9
620
Not enough data
8.2
625
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
588
Not enough data
8.5
674
Not enough data
8.3
664
Not enough data
8.2
619
Not enough data
7.5
570
Not enough data
7.8
572
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
61
Not enough data
8.7
60
Not enough data
7.9
58
Agentic AI - Lead Capture
Not enough data
7.8
51
Not enough data
7.7
50
Data Capture
Not enough data
8.3
57
Not enough data
8.6
64
Not enough data
7.8
56
Not enough data
8.5
61
Analytics
Not enough data
8.7
59
Not enough data
8.5
62
Customization
Not enough data
9.2
71
Not enough data
9.0
61
Not enough data
8.8
66
Not enough data
8.7
62
Survey Management
10.0
8
9.3
1170
10.0
7
9.3
1190
8.5
8
8.8
1133
9.3
7
9.0
1088
Survey Customization
8.0
5
8.6
1009
6.7
7
8.6
1055
8.6
6
8.3
945
8.3
5
8.0
851
Survey Insights
9.3
5
8.6
1088
Not enough data
7.9
840
9.2
6
8.8
1087
8.1
6
8.5
1015
Agentic AI - Survey
Not enough data
7.5
126
Not enough data
7.6
123
Not enough data
7.7
126
Notifications
Not enough data
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Settings
Not enough data
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Personalization
Not enough data
8.9
43
Not enough data
8.8
37
Integrations
Not enough data
7.6
39
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Generative AI
Not enough data
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Agentic AI - Online Appointment Scheduling
Not enough data
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Customization
8.9
23
8.9
2148
8.6
22
8.8
2023
8.9
19
9.0
2022
8.5
24
8.8
2182
Additional Functionality
9.0
19
8.8
1953
6.7
12
7.7
1688
8.9
19
8.9
2040
8.2
11
8.0
1698
8.5
19
8.9
2014
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
900
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
826
Not enough data
9.1
868
Not enough data
8.8
823
Not enough data
8.7
849
Not enough data
8.7
835
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
411
Not enough data
8.6
445
Not enough data
8.3
423
Platform Content
Not enough data
8.5
409
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Platform Additional Functionality
Not enough data
8.0
383
Not enough data
8.3
399
Not enough data
7.9
389
Not enough data
7.9
387
Platform
Not enough data
8.9
900
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
826
Not enough data
9.1
868
Not enough data
8.8
823
Not enough data
8.7
849
Not enough data
8.7
835
Categories
Categories
Shared Categories
123FormBuilder and Jotform are categorized as Online Form Builder, Salesforce AppExchange Apps, Survey, and Lead Capture
Unique Categories
123FormBuilder has no unique categories
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Event Registration & Ticketing, Field Service Management, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
123FormBuilder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.7%
Computer Software
7.7%
Marketing and Advertising
5.9%
Retail
3.0%
Non-Profit Organization Management
3.0%
Other
72.8%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Alternatives
Discussions
Why does this company think it's cool to scam people
1 Comment
1T
Hi Patrick,
We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word "updates" created confusion here...Read more
Is it possible to "try" or see examples of file upload functionality before committing to an upgrade
1 Comment
1T
Hello Andy,
Sure thing, please contact our team at customercare@123formbuilder.com and they'll gladly set you up with a trial to test out our File Upload...Read more
Microsoft block
1 Comment
Official Response from 123FormBuilder
Hi there!
Sorry for the late reply, we missed your message.
Can you please share some more details with our team at customercare@123formbuilder.com?...Read more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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