Compare 123FormBuilder and Jotform 
At a Glance
Market Segments
Small-Business (62.7% of reviews)
Small-Business (73.6% of reviews)
Entry-Level Pricing
$49.00 Per Month
Free
123FormBuilder
Star Rating
(173)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 5 pricing plansJotform
Star Rating
(4,912)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 123FormBuilder excels in its user-friendly interface, with many users appreciating the drag-and-drop builder and the ability to create forms without any coding knowledge. This simplicity allows users to publish forms quickly, making it a great choice for those who need to collect data efficiently.
- Users say that Jotform stands out for its versatility in form creation, particularly for specialized needs. Reviewers highlight its ability to streamline processes, such as adding upload fields alongside standard form fields, which is especially beneficial for businesses that require customized submissions.
- According to verified reviews, Jotform has a significant edge in overall user satisfaction, reflected in its higher G2 Score. Users frequently mention that the platform not only meets their needs but also enhances their workflow, making it a reliable choice for businesses of all sizes.
- Reviewers mention that while 123FormBuilder is praised for its quick implementation and straightforward setup, it may not offer the same level of advanced features as Jotform. Users appreciate the ease of creating forms but sometimes find themselves limited in customization options compared to Jotform's extensive capabilities.
- G2 reviewers highlight that Jotform's integrations with tools like Google Drive are particularly useful, as they automate document organization and enhance productivity. This feature is a game-changer for users who need to manage submissions efficiently, setting Jotform apart in terms of functionality.
- Users report that both platforms provide solid support, but Jotform edges out with slightly higher ratings in quality of support. Reviewers appreciate the responsiveness and helpfulness of Jotform's support team, which can be crucial for businesses that rely on timely assistance during form creation and management.
Pricing
Entry-Level Pricing
123FormBuilder
Platinum Plan
$49.00
Per Month
For individuals or growing teams that need advanced features. Collect payments and build smart forms.
- 100 Forms
- 20,000 Submissions
- 10GB Storage
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
123FormBuilder
No trial information availableJotform
Free Trial is available
Ratings
Meets Requirements
8.9
118
9.1
3,794
Ease of Use
9.0
118
9.2
3,873
Ease of Setup
9.1
75
9.1
2,989
Ease of Admin
9.0
74
9.1
2,571
Quality of Support
8.6
103
8.8
2,996
Has the product been a good partner in doing business?
8.8
67
9.1
2,454
Product Direction (% positive)
7.2
91
9.3
3,781
Features by Category
Registration
Not enough data
9.0
753
Not enough data
9.2
769
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Agentic AI - Lead Capture
Not enough data
7.8
52
Not enough data
7.7
50
Data Capture
Not enough data
8.4
58
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Analytics
Not enough data
8.7
61
Not enough data
8.5
63
Customization
Not enough data
9.3
72
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Survey Management
10.0
8
9.3
1175
10.0
7
9.3
1196
8.5
8
8.8
1136
9.3
7
9.0
1089
Survey Customization
8.0
5
8.6
1012
6.7
7
8.6
1060
8.6
6
8.3
945
8.3
5
8.0
851
Survey Insights
9.3
5
8.6
1090
Not enough data
7.9
840
9.2
6
8.8
1091
8.1
6
8.5
1018
Agentic AI - Survey
Not enough data
7.5
126
Not enough data
7.6
123
Not enough data
7.7
126
Notifications
Not enough data
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Settings
Not enough data
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Personalization
Not enough data
8.9
43
Not enough data
8.8
37
Integrations
Not enough data
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Generative AI
Not enough data
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Agentic AI - Online Appointment Scheduling
Not enough data
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Customization
8.9
23
9.0
2180
8.6
22
8.8
2035
8.9
19
9.0
2030
8.5
24
8.7
2212
Additional Functionality
9.0
19
8.8
1964
6.7
12
7.7
1694
8.9
19
8.9
2058
8.2
11
8.0
1710
8.5
19
8.9
2022
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Platform Additional Functionality
Not enough data
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Platform
Not enough data
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Categories
Categories
Shared Categories
123FormBuilder and Jotform are categorized as Online Form Builder, Salesforce AppExchange Apps, Survey, and Lead Capture
Unique Categories
123FormBuilder has no unique categories
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Event Registration & Ticketing, Field Service Management, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
123FormBuilder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
7.7%
Information Technology and Services
7.7%
Marketing and Advertising
5.9%
Education Management
3.0%
Higher Education
3.0%
Other
72.8%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Alternatives
Discussions
Why does this company think it's cool to scam people
1 Comment
1T
Hi Patrick,
We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word "updates" created confusion here...Read more
Is it possible to "try" or see examples of file upload functionality before committing to an upgrade
1 Comment
1T
Hello Andy,
Sure thing, please contact our team at customercare@123formbuilder.com and they'll gladly set you up with a trial to test out our File Upload...Read more
Microsoft block
1 Comment
Official Response from 123FormBuilder
Hi there!
Sorry for the late reply, we missed your message.
Can you please share some more details with our team at customercare@123formbuilder.com?...Read more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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