# How has Smartcat improved your translation management workflow, and what do you recommend for new users? How has Smartcat improved your translation management workflow, and what do you recommend for new users? ##### Post Metadata

# ¿Para qué se utiliza Smartcat? ¿Para qué se utiliza Smartcat? ##### Post Metadata

# ¿Cuál es la mejor manera de mejorar el ranking de búsqueda de mi cuenta personal? Me gustaría mejorar el ranking de búsqueda de mi cuenta personal. Si tu ranking de búsqueda es bueno, las agencias de traducción y, lo que es más importante, los clientes finales te encontrarán más fácil y rápidamente. Y eso significa que la frecuencia de recibir un pedido es mucho mayor en comparación con tus competidores... ##### Post Metadata - Net upvotes: 2

# API predictiva de DeepL ¿Cómo puedo usar el modo predictivo de DeepL dentro de la herramienta CAT? ##### Post Metadata - Net upvotes: 2

# Horrible and dishonest conduct by Smartcat staff. As an experienced freelance translator, I was recently approached by a private individual through the SmartCat platform requesting me to translate a document into English for them. I agreed to the terms and customer's rate of payment and completed the project on the Smartcat platform. After completion, the client accepted my work and payment was due on the 8th of December. Two days later, there was no sign of payment (more than 400 Euros) and when I contacted Smartcat's help centre, they told me that they would investigate and get back to me after 5 working days. Approximately 10 days later, nobody had contacted me yet, so I sent them another email. They then told me that the client had committed fraud and that they would take a look at my work and then get back to me. Upon further enquiry, they unashamedly announced that they had picked up that I had used machine translation to do the work and they would therefore not pay me out!? What an absolute crock! Firstly, the content of the work has NOTHING to do with Smartcat. The work was done for a private individual, not for Smartcat! So what kind of a lame excuse is it to accuse me of using machine translation? The client accepted my work. How can Smartcat decide that my work was unacceptible? It's none of their business what I did for the client if the client was satisfied with my work! This is nothing less than a lame excuse not to pay me out for a client that somehow defrauded Smartcat! Firstly, Smartcat's terms and conditions state that a client must pay Smartcat upfront before a translator does the work. So how did the client defraud them if he/she had to pay upfront?? Nobody from Smartcat is willing to provide me with an honest answer regarding this! Secondly, Smartcat's terms and conditions also state that they are wholly responsible for payment owing to the translator. They are going against their own terms and conditions to get out of paying what's owed to me! What kind of action could I take for this blatant and dishonest conduct? The Smartcat staff should be ashamed of themselves! I was relying on the money to pay for Christmas expenses and for January rent! I am now on the verge of being evicted with nowhere to go. What Smartcat has done is nothing short of criminal! ##### Post Metadata - Net upvotes: 1

# ¿Planeas mejorar la comunicación con el departamento encargado de las integraciones de API, o esto no está en los planes? Considerando la importancia que tienen las integraciones de API hoy en día, y que muchas empresas (al menos la nuestra) se están enfocando en ofrecer integraciones de API a posibles compradores, la capacidad de respuesta es imprescindible. Personalmente, preferiría pagar un extra si asegura un buen servicio. ##### Post Metadata - Net upvotes: 1

# ¿Cómo se atreven a simplemente tomar el dinero del usuario? He estado trabajando en la plataforma por un tiempo, uno de los servicios que ofrece Smartcat es el sistema de pago para trabajos incluso fuera de su plataforma, es un sistema de pago, pero simplemente han retenido mis fondos por un trabajo que ni siquiera se realizó en su plataforma. He oído que esto también se ha hecho a otros usuarios. Esta acción definitivamente no es legal y quiero ver cómo puedo tomar las medidas necesarias para abordar mi problema. ##### Post Metadata - Net upvotes: 1