Compare QuickBooks Online and Xero

AI-generated. Powered by real user reviews.
  • G2 reviewers report that QuickBooks Online excels in user-friendliness, with many users appreciating its smooth integration with other systems. One user noted, "It’s very user-friendly and integrates smoothly with many other systems, which makes it easy to fit into my existing workflow."
  • Users say Xero stands out for its clean interface and efficient bank reconciliation process. Reviewers highlighted that the tool makes accounting feel less daunting, with one stating, "I love how it handles bank reconciliations – it gives me suggestions to match, so most days I’m just clicking 'OK' to keep current."
  • According to verified reviews, QuickBooks Online has a strong presence in the small business segment, with 82.2% of its reviews coming from this market. This indicates a solid reputation among small business users who find it straightforward and easy to navigate.
  • Reviewers mention that Xero's setup process is notably easy, with users expressing satisfaction with how quickly they could get started. One user remarked, "The initial setup was pretty easy, to be honest," which reflects positively on its onboarding experience.
  • G2 reviewers highlight that while QuickBooks Online has a robust reporting feature, some users find it challenging to pull specific reports quickly. However, many appreciate its overall ease of use, stating, "I like how easy QuickBooks Online is to use, and how quickly I can log in and find what I need."
  • Users report that Xero offers superior support quality, with a score of 8.4 in this area. Reviewers have noted that the support team is responsive and helpful, which enhances the overall user experience, especially for those new to accounting software.
At a Glance
QuickBooks Online
QuickBooks Online
Star Rating
(3,698)4.0 out of 5
Market Segments
Small-Business (82.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$38.00 Per Month
Browse all 4 pricing plans
Xero
Xero
Star Rating
(1,606)4.4 out of 5
Market Segments
Small-Business (66.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$13.00 Per Month
Free Trial is available
Browse all 3 pricing plans
Pricing
Entry-Level Pricing
QuickBooks Online
Simple Start
$38.00
Per Month
Browse all 4 pricing plans
Xero
Starter / Early
$13.00
Per Month
Browse all 3 pricing plans
Free Trial
QuickBooks Online
Free Trial is available
Xero
Free Trial is available
Ratings
Meets Requirements
8.3
3,061
8.8
1,289
Ease of Use
8.2
3,111
9.0
1,342
Ease of Setup
8.0
1,637
8.8
1,033
Ease of Admin
8.1
1,426
8.7
389
Quality of Support
7.5
2,767
8.5
1,207
Has the product been a good partner in doing business?
7.8
1,391
8.6
383
Product Direction (% positive)
7.5
3,004
8.9
1,273
Features by Category
Not enough data
8.5
359
Expense Reports
Not enough data
8.9
283
Not enough data
9.1
286
Not enough data
8.7
261
Not enough data
8.8
267
Not enough data
8.7
249
Not enough data
8.6
252
Not enough data
8.9
263
Agentic AI - Expense Management
Not enough data
9.2
141
Not enough data
9.3
140
Travel Management
Not enough data
8.1
233
Not enough data
7.8
221
Not enough data
7.5
216
Not enough data
8.0
222
Client Invoicing
Not enough data
9.2
269
Not enough data
8.9
251
Not enough data
8.8
245
Mobile
Not enough data
8.6
249
Not enough data
8.1
223
Not enough data
7.8
216
Platform
Not enough data
8.5
207
Not enough data
8.5
210
Administration
Not enough data
8.7
202
Administration
Not enough data
8.6
248
Not enough data
8.7
248
Not enough data
8.5
241
Not enough data
8.5
231
Not enough data
8.8
252
Platform
Not enough data
9.0
278
Not enough data
8.7
235
Not enough data
8.6
225
Not enough data
9.2
256
Not enough data
8.5
241
Not enough data
5.4
191
7.7
2,126
8.5
1,153
General Ledger
8.1
949
8.6
717
|
Verified
7.9
1371
|
Verified
8.3
674
|
Verified
8.1
1480
|
Verified
8.6
696
|
Verified
Accounts Receivable
8.1
1628
|
Verified
8.8
757
|
Verified
7.9
1338
|
Verified
8.5
658
7.7
1164
|
Verified
8.3
664
|
Verified
Accounts Payable
7.6
761
8.6
636
8.2
1494
|
Verified
8.8
718
|
Verified
8.0
1154
|
Verified
8.6
661
|
Verified
Other Functionality
7.6
935
|
Verified
8.0
601
7.6
956
|
Verified
8.0
595
7.6
931
|
Verified
8.2
579
|
Verified
7.6
1140
|
Verified
7.9
612
|
Verified
7.8
1307
|
Verified
8.5
643
|
Verified
8.3
1670
|
Verified
9.1
792
|
Verified
8.2
1185
|
Verified
8.2
641
|
Verified
8.0
1214
|
Verified
8.5
640
Reporting & Analytics
8.6
1843
|
Verified
9.0
800
|
Verified
8.1
1788
|
Verified
8.6
744
|
Verified
7.9
1407
|
Verified
8.5
631
|
Verified
8.2
1763
|
Verified
8.8
755
|
Verified
Platform
7.5
1550
|
Verified
8.3
685
|
Verified
7.7
1390
|
Verified
8.3
644
8.3
1650
|
Verified
8.6
699
|
Verified
7.9
1052
|
Verified
8.3
605
|
Verified
8.3
1772
|
Verified
8.9
747
|
Verified
8.1
1548
|
Verified
8.7
650
|
Verified
Integration
7.9
1585
|
Verified
8.7
693
|
Verified
7.6
706
8.6
624
7.9
1215
8.5
661
|
Verified
Cash Flow
8.3
645
|
Verified
8.8
599
|
Verified
8.7
721
|
Verified
9.1
593
|
Verified
8.4
667
|
Verified
8.8
549
|
Verified
Budgeting & Forecasting
7.9
1407
|
Verified
8.5
631
|
Verified
8.0
600
|
Verified
8.7
555
|
Verified
7.7
511
|
Verified
8.4
514
|
Verified
8.1
625
|
Verified
8.6
545
|
Verified
Revenue
8.3
625
|
Verified
8.7
570
|
Verified
8.3
589
|
Verified
8.7
556
|
Verified
7.9
522
8.4
526
|
Verified
Payroll
8.3
543
|
Verified
8.3
501
|
Verified
8.0
535
|
Verified
8.1
487
|
Verified
8.1
566
|
Verified
8.5
528
|
Verified
8.2
610
|
Verified
8.8
544
|
Verified
AI
6.8
184
8.4
379
7.1
180
8.9
380
6.9
179
8.7
383
6.6
178
8.5
376
6.9
179
8.5
372
6.3
179
8.1
370
7.5
186
9.0
387
7.2
181
8.8
380
6.8
176
8.7
368
6.8
176
8.5
368
Mobile Applications - Accounting
7.4
138
8.8
381
7.1
122
8.8
356
7.1
134
8.8
381
6.0
123
6.9
321
7.4
128
9.0
366
7.6
132
9.0
373
Agentic AI - Accounting
5.7
86
8.5
332
Nonprofit AccountingHide 9 FeaturesShow 9 Features
8.3
2,016
9.0
1,026
General Ledger
8.1
949
8.6
717
|
Verified
7.9
1371
|
Verified
8.3
674
|
Verified
8.1
1480
|
Verified
8.6
696
|
Verified
Accounts Receivable
8.1
1628
|
Verified
8.8
757
|
Verified
7.9
1338
|
Verified
8.5
658
7.7
1164
|
Verified
8.3
664
|
Verified
Accounts Payable
7.6
761
8.6
636
8.2
1494
|
Verified
8.8
718
|
Verified
8.0
1154
|
Verified
8.6
661
|
Verified
Not enough data
8.9
341
Invoice Generation
Not enough data
8.7
273
Not enough data
9.2
280
Not enough data
9.2
274
Invoice Processing
Not enough data
8.9
267
Not enough data
8.9
268
Not enough data
8.7
262
Not enough data
9.2
275
Analytics
Not enough data
9.2
268
Not enough data
8.9
267
Not enough data
8.5
250
Not enough data
9.0
272
Integration
Not enough data
9.2
282
Not enough data
9.1
277
Not enough data
8.4
249
Not enough data
8.8
274
Agentic AI - Invoice Management
Not enough data
8.9
172
Not enough data
8.9
175
Not enough data
8.7
176
8.5
143
9.2
156
Multichannel inventory management
8.4
85
9.0
120
8.4
86
9.1
121
8.4
82
9.0
121
3PL inventory management
8.7
98
9.3
124
8.6
88
9.2
124
8.4
90
9.0
122
Inventory Management
8.8
97
9.3
127
8.8
95
9.1
126
8.6
91
9.1
117
8.6
91
9.1
123
8.6
98
9.5
123
Inventory Management Platform Features
8.7
119
9.3
129
8.7
114
9.3
132
8.5
117
9.2
129
8.3
108
9.1
127
8.1
111
9.2
126
8.7
105
9.4
134
8.2
112
9.2
130
8.5
113
9.5
128
8.8
115
9.6
133
8.6
119
9.6
132
7.9
126
Not enough data
Order Entry
8.6
113
Not enough data
8.8
107
Not enough data
8.5
111
Not enough data
Order Tracking
8.0
96
Not enough data
7.9
98
Not enough data
7.9
93
Not enough data
Inventory Management
8.1
95
Not enough data
8.0
93
Not enough data
7.9
89
Not enough data
Customer Management
8.2
98
Not enough data
8.4
107
Not enough data
8.4
109
Not enough data
Subscription Management
8.6
110
Not enough data
8.3
106
Not enough data
8.5
114
Not enough data
8.3
101
Not enough data
Agentic AI - Order Management
4.5
11
Not enough data
5.0
11
Not enough data
Not enough data
8.8
312
Bill Generation
Not enough data
8.7
253
Not enough data
9.0
261
Not enough data
9.0
260
Bill Processing
Not enough data
8.6
251
Not enough data
8.7
253
Not enough data
8.9
254
Integration
Not enough data
9.1
269
Not enough data
8.9
264
Not enough data
8.4
239
Agentic AI - Billing
Not enough data
8.9
163
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
7.6
193
Not enough data
Agentic AI - Vendor Management
5.6
13
Not enough data
Revenue Recognition
8.4
147
Not enough data
8.2
154
Not enough data
8.3
163
Not enough data
Categories
Categories
Shared Categories
QuickBooks Online
QuickBooks Online
Xero
Xero
QuickBooks Online and Xero are categorized as Nonprofit Accounting, Accounting, and Inventory Control
Unique Categories
QuickBooks Online
QuickBooks Online is categorized as Vendor Management and Order Management
Xero
Xero is categorized as Invoice Management, Expense Management, and Billing
Reviews
Reviewers' Company Size
QuickBooks Online
QuickBooks Online
Small-Business(50 or fewer emp.)
82.2%
Mid-Market(51-1000 emp.)
14.7%
Enterprise(> 1000 emp.)
3.1%
Xero
Xero
Small-Business(50 or fewer emp.)
66.8%
Mid-Market(51-1000 emp.)
27.8%
Enterprise(> 1000 emp.)
5.4%
Reviewers' Industry
QuickBooks Online
QuickBooks Online
Accounting
17.9%
Marketing and Advertising
5.3%
Construction
5.3%
Non-Profit Organization Management
4.4%
Information Technology and Services
4.2%
Other
63.0%
Xero
Xero
Accounting
19.4%
Information Technology and Services
9.5%
Computer Software
6.4%
Marketing and Advertising
5.3%
Consulting
3.3%
Other
56.0%
Alternatives
QuickBooks Online
QuickBooks Online Alternatives
NetSuite
NetSuite
Add NetSuite
Sage Intacct
Sage Intacct
Add Sage Intacct
CustomBooks™
CustomBooks™
Add CustomBooks™
Webgility
Webgility
Add Webgility
Xero
Xero Alternatives
NetSuite
NetSuite
Add NetSuite
FreshBooks
FreshBooks
Add FreshBooks
Sage Intacct
Sage Intacct
Add Sage Intacct
QuickBooks Desktop Pro
Desktop Pro
Add QuickBooks Desktop Pro
Discussions
QuickBooks Online
QuickBooks Online Discussions
What phone app works if you are using Quick books V15.0.5R6
7 Comments
JH
You are correct, you can only use the Invoicing app if you have the online version of Quickbooks. Hope this helps!Read more
Can you put quickbooks on a mac?
4 Comments
william r.
WR
Yes you can use quickbooks on a MacRead more
What can you do with QuickBooks online?
3 Comments
CV
It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the...Read more
Xero
Xero Discussions
What is Xero software used for?
3 Comments
Bryant A.
BA
Bookkeeping and Accounting. Read more
Is XERO a good accounting software?
3 Comments
RB
Xerox is user-friendly accounting software. Read more
What is Xero used for?
3 Comments
Mitesh P.
MP
Accounting, bookkeeping, tax return, payroll, expenses management etc. For small or medium businessRead more