Nexcess
Nexcess helps sites and stores get online faster - and grow. For more than 23 years, we've been serving & supporting small businesses, large enterprises, and the designers, developers, and agencies who create for them. Whether we're investing in new features, functions, products, or portfolio acquisitions, we're always innovating to meet the needs of the communities we serve. Users trust Nexcess because we run hundreds of thousands of sites and stores around the world. Our customers count on us to deliver faster speeds, stronger security, inherent scalability, and above and beyond support, every day. - 23 Years of Hosting Experience - 500,000 Websites Under Management - 10 Global Data Centers - Admired Partner & Affiliate Program - Inc. 5000 11 Time Honoree - Magento Association Platinum Partner - 24/7/365 Support With Fully Managed Hosting from Nexcess, better is built in. We're Ready to Help.
Average Rating: 3.1/5.0
Total Reviews: 31
How Do G2 Users Rate Nexcess?
- Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.5/10)
- Backup: 0.0/10 (Category avg: 8.6/10)
- Technical Support: 0.0/10 (Category avg: 8.8/10)
Who Is the Company Behind Nexcess?
- Seller: Nexcess
- HQ Location: Lansing, Michigan
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LinkedIn® Page: www.linkedin.com
211 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Marketing and Advertising, Retail
- Company Size: 77% Small, 19% Medium
What Do G2 Reviewers Say About Nexcess?
AI-generated summary from verified user reviews
Pros
- Users commend the excellent customer support of Nexcess, noting quick response times and helpful assistance.
- Users appreciate the ease of use and intuitive navigation of Nexcess’s dashboard, enhancing their overall experience.
- Users appreciate the quick response of Nexcess support, valuing their prompt and effective assistance when needed.
- Users value the easy-to-use control panel, enhancing their ability to manage hosting efficiently.
- Users praise the ease of use of Nexcess, enjoying a straightforward control panel and smooth navigation.
Cons
- Users report that the backup system is slow and prone to freezing, causing significant delays and frustrations.
- Users are frustrated with billing issues and lack of effective support, leading to dissatisfaction and cancellations.
- Users express concerns over expensive hosting costs alongside declining service quality and inadequate support responses.
- Users express concerns over the high cost of Nexcess and diminishing service quality over time.
- Users report significant backing up delays with Nexcess, leading to frustration and concerns about system reliability.
What Are Recent G2 Reviews of Nexcess?
"A simple and reliable hosting platform"
Rating: 4.0/5.0 stars
— Navyashree P.
"Secure - Speedy - Supported - WordPress Hosting"
Rating: 5.0/5.0 stars
— Connie S.

