Most not-for-profit organizations rely on volunteer work to maintain parts of their operations. Volunteer management software helps nonprofits find and retain volunteers. Taking into account that volunteers do not have a contractual commitment with the organizations, nonprofits need to make sure that they have a large enough pool of volunteers who are motivated to support them. Each department of a nonprofit organization can use volunteers, and therefore it is critical to source the right person for the right activity.
This type of software integrates with nonprofit CRM in order to assign volunteers to sales or marketing activities. Other integrations may be required with event management software or online communication tools (email, social media, messaging, etc.)
To qualify for inclusion in the Volunteer Management category, a product must:
- Manage volunteer information such as contact details, availability, skills sets, interests, and causes they care about
- Provide portals for volunteers to register to a generic pool of resources or to specific activities and programs
- Match volunteers with available activities based on their profiles and assign them to the right team or department
- Track volunteer activity and efficiency
- Identify and engage with loyal volunteers
