Best Virtual Receptionist Services Providers - Page 5

How Many Virtual Receptionist Services Providers Products Does G2 Track?

Total Products under this Category: 136

Category Stats (Sep 2026)

  • Average Rating: 4.51/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Moneypenny (+0.3%) - Among all products in this category, Moneypenny recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Virtual Receptionist Services Providers Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 300+ Authentic Reviews
  • 136+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Virtual Receptionist Services Providers

G2 Grid® for Virtual Receptionist Services Providers plotting products by satisfaction and market presence

Highlighted products: ExpertCallers, Moneypenny, Smith.ai Virtual Receptionists, Wing Assistant, Upfirst, AnswerConnect, Abby Connect, and Go Answer.

Underlying data: [Grid® JSON](https://www.g2.com/categories/virtual-receptionist-services/grids.json?focus%5B%5D=expertcallers&focus%5B%5D=moneypenny-2025-09-24&focus%5B%5D=smith-ai-virtual-receptionists&focus%5B%5D=wing-assistant&focus%5B%5D=upfirst&focus%5B%5D=answerconnect&focus%5B%5D=abby-connect&focus%5B%5D=go-answer)

Executel Communications

Executel Communications provides live answering services, virtual receptionist solutions, medical answering services, and inbound call center support for organizations that want every caller to receive a professional, personalized experience. Serving businesses nationwide, Executel combines experienced live receptionists with customized call handling processes to help organizations remain available 24/7 while maintaining the feel of an in-house team. Executel builds each service around the way its clients operate. Receptionists answer in your company name, follow custom call scripts, screen and route calls, transfer urgent inquiries, take detailed messages, schedule appointments, and escalate requests based on your business rules. The goal is to create a seamless experience for callers while reducing missed opportunities, improving response times, and allowing internal staff to focus on higher-value work. Organizations use Executel for after-hours coverage, overflow call handling, customer service, help desk support, medical call answering, inbound contact center programs, and business continuity when internal teams are unavailable. Executel supports businesses across industries including healthcare, hospitality, education, professional services, and small business, with solutions that scale from occasional call coverage to fully managed customer communications. Executel complements its live receptionist services with account management tools that provide visibility into call activity, response times, message delivery, and call volume reporting. Businesses can monitor performance, adjust call handling instructions, and refine workflows as their needs evolve. Combined with flexible service options and customized implementation, Executel helps organizations improve accessibility, maintain consistent customer communications, and ensure every inbound call is handled according to their standards.

Who Is the Company Behind Executel Communications?

FleetCo.ai

Fleetco gives small businesses a team of autonomous AI agents that answer customers, quote jobs, watch operations and run social, around the clock. The agents propose, the owner approves. Each client is fully isolated.

Who Is the Company Behind FleetCo.ai?

FrontPilot AI

FrontPilot AI provides intelligent front office automation for service businesses. Our AI agents handle website chat, lead capture, appointment requests, follow-up automation, and CRM integration—24/7, without human staff. Perfect for busy SMBs where missed calls equal lost revenue. Healthcare clinics, legal practices, home service contractors, real estate teams, and agencies use FrontPilot AI to respond instantly to every inquiry, qualify leads automatically, book appointments seamlessly, and follow up systematically. We start with a simple web chat pilot, then expand to voice calls, email, and SMS as your needs grow. Dashboard visibility, human handoff rules, and integration with existing tools ensure AI works with your team, not instead of them.

Who Is the Company Behind FrontPilot AI?

Growup Group

Growup Technologies is an established and creative New Delhi based – Remote Employees Service Provider. We are pioneers in outsourcing the right human resource agnostic of the client’s geo- location in the space of Marketing, Sales, Administrative, recurring and mundane tasks. Our trainers combine the world of startup founders, mid and small business owners through highly skilled virtual employees.

Who Is the Company Behind Growup Group?

Hallodesk

Hallodesk is an AI phone receptionist for small businesses — built for dental practices, salons, restaurants, and cafés. It answers calls, books appointments, and handles common customer questions in both German and English, so SMBs never miss a call without needing to hire front-desk staff.

Who Is the Company Behind Hallodesk?

Healthcare Call Center

Healthcare Call Center provides HIPAA-compliant live answering services for healthcare practices. Our trained stay-at-home mom agents answer every call live, no voicemail, no bots, no phone trees. We serve OB-GYN, fertility, plastic surgery, dental, and medical practices with 24/7 call coverage, appointment scheduling, and patient intake support.

Who Is the Company Behind Healthcare Call Center?

HeyCarla

HeyCarla is an AI rental agent built for car rental operators. Carla answers your inbound calls 24/7, handles bookings, availability and rate questions, modifications, and upsells, and writes reservations directly into your reservation management system.

Who Is the Company Behind HeyCarla?

HiredSupport

HiredSupport is one of the leading support as a service company. Our founding vision aimed to reshape perceptions surrounding outsourcing by delivering winning customer service teams and business process outsourcing teams. We work with startups, eCommerce brands, SaaS, government, retail, and enterprise level clients to help serve their needs in customer service (live chat, email, tickets, and calls), full call center (inbound and outbound services), data annotation and labeling, data transcription, medical billing, content moderation, virtual assistants and receptionists, and just about any task that can be outsourced by a business.

Who Is the Company Behind HiredSupport?

Hit Rate Call Center Services

Hit Rate Solutions serve Small and Medium sized companies delivering top level BPO service at a cost point that makes sense. They provide a quality technical infrastructure that allows each of our reps to maximize his ability through various CRM, Knowledge Management and other web applications. Their infrastructure combined with our management's unique training process delivers high quality results at an affordable cost.

Who Is the Company Behind Hit Rate Call Center Services?

  • Seller: HitRate Solutions
  • Year Founded: 2008
  • HQ Location: Chicago, US
  • Twitter: @hitratesolution
    1,608 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

HitRate Solutions

Find, engage, and convert new prospects

Who Is the Company Behind HitRate Solutions?

  • Seller: HitRate Solutions
  • Year Founded: 2008
  • HQ Location: Chicago, US
  • Twitter: @hitratesolution
    1,608 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Inside Out

Inside Out is a virtual assistant headhunting and placement agency specializing in Filipino talent for US businesses. We use AI-powered screening to match clients with long-term virtual assistants. Our proven process includes rigorous vetting, skills testing, and cultural fit assessment to ensure high-retention placements. We also offer Inside Out Reception — a 24/7 virtual receptionist service staffed by trained Filipino professionals. Founded in 2018, based in Puerto Rico, USA.

Who Is the Company Behind Inside Out?

Intelliverse Great Answering Service

Intelliverse's Great Answering Service is a 24/7 live virtual receptionist solution designed to manage inbound calls with professionalism and efficiency. By employing well-trained virtual agents, the service ensures that every call is promptly answered, following customized scripts tailored to enhance your business's reputation. This approach not only adds a personal touch to customer interactions but also allows your sales team to focus on core business activities without the concern of missed opportunities. Key Features and Functionality: - Virtual Receptionist: Professional agents handle all inbound calls, adhering to scripts customized for your business to maintain brand consistency and professionalism. - Call Transfer: Efficiently filters and directs calls to the appropriate personnel, ensuring that customers receive accurate information and support. - 24/7 Live Answering: Provides round-the-clock call answering services, accommodating high call volumes and ensuring no call goes unanswered. - Client Portal: Offers a user-friendly interface to access real-time call details, prioritize messages, and understand customer requirements, enhancing response times and customer satisfaction. Primary Value and Solutions Provided: Great Answering Service addresses the critical need for businesses to manage incoming calls effectively without overburdening internal resources. By outsourcing call handling to professional virtual receptionists, companies can ensure that every customer interaction is handled with care and efficiency. This service not only prevents missed business opportunities but also enhances the overall customer experience, contributing to increased customer satisfaction and loyalty. Additionally, the cost savings from not having to hire full-time receptionists and the increased productivity of sales teams focusing on their primary tasks make this service a valuable asset for businesses aiming to optimize their operations.

Who Is the Company Behind Intelliverse Great Answering Service?

  • Seller: Intelliverse
  • Year Founded: 1984
  • HQ Location: Plano, US
  • Twitter: @Intelliverse
    4,124 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

IronRing Automation

IronRing Automation builds AI-powered phone receptionists for home service and trade contractors. We answer every call 24/7, book appointments, and send job summaries, so HVAC, plumbing, electrical, handyman, and other trade contractors never miss a lead. Plans from $149/mo, live in 48 hours.

Who Is the Company Behind IronRing Automation?

LaVita Plan

LaVita Plan is an on-demand task fulfillment platform designed to liberty office workers from the traditional 9 to 5 workweek. LaVita Plan’s productized suite of services makes off-loading tasks quick and simple. Whether your tasks are admin, design, marketing, or sales related LaVita will take the burden off your hands. Simply create a free account and begin submitting tasks. No setup or monthly fees required to get started.

Who Is the Company Behind LaVita Plan?

Lawyerline

LawyerLine is a cutting-edge service offered by Lawyer.com, designed to streamline and enhance the client intake process for legal professionals. With LawyerLine, lawyers have access to a team of experienced receptionists who answer calls promptly and provide detailed case information for every potential client. By utilizing LawyerLine, legal professionals can ensure immediate responses, receive comprehensive call details, and maintain a professional image with personalized greetings and custom voicemail options. This innovative service aims to optimize client communication and elevate the overall client experience, making it easier for individuals and businesses to connect with legal services they need.

Who Is the Company Behind Lawyerline?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024