Best Utilities’ Customer Information System (CIS) - Page 7

OpenGov Enterprise Asset Management

Cities, counties, universities, school districts, and utilities use Cartegraph Asset Management to manage the operations and maintenance of their critical infrastructure assets. Available on desktop and mobile, teams use Cartegraph Asset Management to: - Optimize the performance of their pavement, water utilities, parks, facilities, and other infrastructure assets - Operate and maintain every infrastructure asset: indoors, outdoors, above and below ground - Create tasks and manage work orders for maintenance, inspections, storm cleanup, disaster response, and more - Capture resource usage, including labor hours, equipment, and materials - Manage requests from constituents, colleagues, and crew members - Monitor performance and KPIs with live dashboards and powerful reports - Run scenarios to build data-driven budgets, capital plans, and more - Automate workflows and reminders - Integrate with GIS, 311, fuel systems, and more - Reduce operating costs through smarter, data-driven decisions Use Cartegraph to manage every infrastructure asset, including pavement, signs, signalized intersections, guardrails, light fixtures, pavement markings, bridges, ADA ramps, sidewalks, trees, parks, playgrounds, facilities, HVAC equipment, roofing systems, electrical generators, indoor lighting, plumbing fixtures, treatment plants, backflows, hydrants, water mains, laterals, valves, meters, pumps, manholes, culverts, storm inlets, outlets, pipes, pumps, fleet, and more. Asset Management. Work Management. Resource Management. Request Management. Property Portfolio Management. Capital Improvement Planning. Budgeting Tools. Drive high-performance operations with Cartegraph.

Average Rating: 4.4/5.0

Total Reviews: 21

OpenOne CIS

OpenOne CIS is a web-based system that combines all your Financials and Human Resources, Customer Information and Billing, Outage Management, and ESRI-based GIS applications into a single fully integrated enterprise system, accessed through Synergy, a corporate information portal, for todays Utilities electric, water, propane, environmental, etc.

OPUS21

Orbit CMB

The Orbit Customer Management and Billing system is your central repository for all customer data. In addition to names and addresses, Orbit CMB enables you to track customer usage, billing rates, service orders, sales taxes, collections, messages and notes, sales histories and more.

Orion Suite

Powercloud

Powercode

Powercode is a comprehensive software solution tailored for Wireless Internet Service Providers (WISPs, offering an integrated platform to manage various operational aspects efficiently. Designed with over 15 years of industry experience, Powercode streamlines processes such as billing, customer management, network monitoring, and scheduling, enabling WISPs to build and maintain robust networks while enhancing customer satisfaction. Key Features and Functionality: - Billing: Facilitates the management of recurring services, one-time charges, referral credits, and self-expiring discounts, ensuring accurate and flexible billing processes. - Elevation Profile: Allows prequalification of customer locations to optimize network deployment and reduce unnecessary expenditures. - Network Monitoring: Provides real-time performance statistics, enabling proactive identification and resolution of network issues before they impact customers. - Customer Portal: Empowers customers to manage their accounts, pay bills, and submit support tickets, enhancing user engagement and satisfaction. - Provisioning: Offers a network-agnostic method for provisioning services through the Powercode BMU or Procera Networks Real-Time Enforcement device. - Scheduling: Enables the creation and management of schedules for installers and service technicians on daily, weekly, or monthly bases. - Inventory Management: Tracks and manages equipment across customer locations, network sites, warehouses, and service vehicles, ensuring efficient resource utilization. - Ticketing: Routes customer inquiries from various channels into a unified, multi-user support platform for streamlined issue resolution. - Reporting: Provides access to over 60 built-in reports and supports custom report creation, offering valuable insights into business operations. Primary Value and Solutions Provided: Powercode addresses the complex needs of WISPs by consolidating essential operational functions into a single, user-friendly platform. By automating and integrating tasks such as billing, network monitoring, and customer support, Powercode reduces administrative overhead, enhances operational efficiency, and improves service delivery. This comprehensive approach allows WISPs to focus on expanding their networks and delivering high-quality internet services to their customers.

PROS Airline Revenue Optimization

RevenuePRO is a cloud-based solution, enables airlines to realize incremental revenue and profit by improving forecast accuracy, enhancing the ability to manage and synchronize availability, and optimizing group sales.

PUBLIQ Utility Billing

PUBLIQ® Software’s Utility Billing application is efficient, easy-to-use, and helps manage utilities of any size. Conveniently maintain water, gas, and electric billing, while handling every aspect of management, from billing and one-time charges to complicated demand calculations.

Qatium

Qatium is an easy-to-use water management platform for utilities of all sizes. We give operations & planning teams full visibility to run their networks effortlessly in an open, digital environment. In particular, Qatium supports rural or underserved utilities — often most impacted by climate change — by offering our core functionality for free. With Qatium you can: — Build a digital replica or twin of your system — Streamline daily operations with warnings — Optimize network performance with scenarios & simulations

Average Rating: 4.6/5.0

Total Reviews: 10

QuickServe Suite

QuickServe™ suite is the software solution for municipal government operations. C

RealPage Utility Management

Schleupen.CS

Sequoyah Water/Utility Management

Sequoyah Software & Consulting, Inc. is a supplier of computer software and consulting services for utility districts and general business.

SilverBlaze

SilverBlaze designs self-service customer engagement web portals and smart forms specifically for electric, water & gas utility providers.