G2

Zachary M.

GIS Coordinator

Mid-Market (51-1000 emp.)

6/30/2022

"Cartegraph Asset Management Software: An intuitive, modular solution for enhancing performance."

5/5

What do you like best about OpenGov Enterprise Asset Management?

Cartegraph is an intuitive, streamlined program, that offers a quick turnaround on efficiency while requiring relatively minimal experience from a new user. Managing assets, tasks, labor, etc. becomes second nature quickly, as the user interface for each aspect of the program is consistent. It makes it easy to review data against GIS records, and helps field crews ease into increasingly more detailed data collection and recording with increased use. Review collected by and hosted on G2.com.

What do you dislike about OpenGov Enterprise Asset Management?

While Cartegraph enables an organization to begin managing assets across multiple departments and boosting interdepartmental buy-in in a short time, many of the more granular reporting mechanisms which can be extremely useful may be more difficult for new administrators or require more time to master. It's a minor problem, as CG Support has yet to be unable to directly help me custom tailor a report to exacting requirements if I have been unable to do so myself when a standardized report is not sufficient. Review collected by and hosted on G2.com.

What problems is OpenGov Enterprise Asset Management solving and how is that benefiting you?

As part of a City government charged not only with tracking infrastructure and assets, but also with being accountable for the use, maintenance, and efficiency of said assets, GIS offers the ability to detail every feature precisely. While this works well for my office, in a supportive role towards our actual Public Works departments, Cartegraph enables Superintendents and Department Heads to manage their areas of concern, delegate to the team leads, and reasonably expect timely data input from staff that improves the fidelity and usefulness of the GIS data, while reducing the strain of direct GIS proficiency solely to the GIS department. Useful information regarding assets, labor, materials, etc. is available easily to the Public Works staff, without the need for heavy technical experience, and the integration allows the near-real-time updating of GIS data for review and dissemination by my office, without personally field checking every asset, because the subject matter experts are using Cartegraph to make sure accurate data is being reflected. Review collected by and hosted on G2.com.