# Best Transactional Email Software *By [Yukta Rustagi](https://research.g2.com/insights/author/yukta-rustagi)* **Transactional email software** refers to software that sends emails in response to pre-established actions taken by recipients. These products send email notifications in response to users’ actions; some examples include a welcome email after creating a new social media account, an email receipt from an e-commerce transaction, or an email for a new newsletter subscription. Businesses use these tools for automating personalized emails as transactions occur. Teams use transactional email software to track metrics such as emails sent, received, opened, and bounced. Transactional email tools are useful to for customer retention, sales, marketing, and public relation teams. Transactional email software integrates with additional types of software, such as [CRM](https://www.g2.com/categories/crm-related), [email marketing](https://www.g2.com/categories/email-marketing), and[e-commerce products](https://www.g2.com/categories/e-commerce-platform), to maximize the benefits to your business. To qualify for inclusion in the Transactional Email category, a product must: - Provide automated email response tools - Enable emails to be sent automatically as a result of action-based triggers - Send customized or personalized emails - Sync with business software such as e-commerce, social media, or other tools - Provide administration tools to track emails sent and received, as well as their results ## Top Transactional Email Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Customer.io](https://www.g2.com/products/customer-io/reviews) | 4.4/5.0 (829 reviews) | Behavior-triggered transactional email with event-based personalization | "[Powerful Automation with Excellent Personalization Capabilities](https://www.g2.com/survey_responses/customer-io-review-12798023)" | | 2 | [Amazon Simple Email Service (Amazon SES)](https://www.g2.com/products/amazon-simple-email-service-amazon-ses/reviews) | 4.3/5.0 (194 reviews) | High-volume transactional email with AWS integration | "[Unbeatable Pay-as-You-Go Pricing with Strong Deliverability](https://www.g2.com/survey_responses/amazon-simple-email-service-amazon-ses-review-11884485)" | | 3 | [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) | 4.5/5.0 (2,444 reviews) | Unified transactional and marketing email delivery | "[All-in-One Marketing Platform That Simplifies Automation, Improves Targeting, and Drives Better ROI](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12763163)" | | 4 | [Netcore Email API](https://www.g2.com/products/netcore-email-api/reviews) | 4.4/5.0 (725 reviews) | High-volume transactional email with API automation | "[Most Reliable and Stable Email API - Netcore](https://www.g2.com/survey_responses/netcore-email-api-review-11702894)" | | 5 | [Omnisend](https://www.g2.com/products/omnisend/reviews) | 4.6/5.0 (1,169 reviews) | Shopify transactional emails with branded automation | "[Omnisend Gives Us Full Control Over Branded Email & SMS Automation](https://www.g2.com/survey_responses/omnisend-review-13029949)" | | 6 | [Dotdigital](https://www.g2.com/products/dotdigital/reviews) | 4.4/5.0 (1,190 reviews) | Marketing and transactional emails with ecommerce integration | "[Effortless Segmentation, Quick Setup](https://www.g2.com/survey_responses/dotdigital-review-12951247)" | | 7 | [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) | 4.3/5.0 (12,670 reviews) | Marketing emails with basic transactional automation | "[Easy-to-Use Email Campaigns with Clean Templates and Helpful Performance Tracking](https://www.g2.com/survey_responses/intuit-mailchimp-email-marketing-review-12901603)" | | 8 | [Zoho ZeptoMail](https://www.g2.com/products/zoho-zeptomail/reviews) | 4.8/5.0 (16 reviews) | Dedicated transactional email reputation and deliverability | "[Efficient Solution for Automating Booking Confirmations and Updates](https://www.g2.com/survey_responses/zoho-zeptomail-review-12609871)" | | 9 | [MoEngage](https://www.g2.com/products/moengage/reviews) | 4.5/5.0 (509 reviews) | Behavioral event-triggered transactional campaigns across channels | "[MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys](https://www.g2.com/survey_responses/moengage-review-12502802)" | | 10 | [WebEngage](https://www.g2.com/products/webengage/reviews) | 4.5/5.0 (754 reviews) | Omnichannel lifecycle journeys with event-triggered personalization | "[WebEngage’s Strong Focus on Customer Retention and Engagement](https://www.g2.com/survey_responses/webengage-review-12980908)" | --- ## What Are the Most Common Questions About Transactional Email Software? *AI-generated · Last updated: May 26, 2026* ### Which vendor offers real-time analytics for transactional email performance? Based on G2 reviews, several transactional email vendors are praised for giving teams timely visibility into delivery and engagement activity. According to verified users, Netcore Email API stands out for real-time analytics and dashboards, while reviewers of Mailgun, Twilio SendGrid Email API, and Customer.io also mention logs, tracking, and campaign visibility that help troubleshoot issues and monitor email performance. G2 reviewers mention that these analytics are especially useful for identifying failed sends, bounce-related problems, and engagement trends without relying on manual server checks. For buyers prioritizing operational visibility, recent reviews consistently point to platforms that combine reliable sending with accessible reporting and event tracking. - [Netcore Email API](https://www.g2.com/products/netcore-email-api/reviews/netcore-email-api-review-12834865) – praised for real-time analytics, delivery tracking, and clear reporting for high-volume email operations - [Mailgun](https://www.g2.com/products/mailgun/reviews/mailgun-review-12837593) – valued for event logs, webhook monitoring, and delivery visibility for automated notification workflows - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews/twilio-sendgrid-email-api-review-12665448) – mentioned for email status tracking and visibility into sent or blocked messages ### What platform integrates transactional email with CRM systems? Based on G2 reviews, buyers looking for transactional email software with CRM connections have several options. According to verified users, Brevo Marketing Platform is often highlighted for combining email, CRM, and automation in one place, which helps centralize customer communication. G2 reviewers also mention Dotdigital for strong integration with CRM and ecommerce data, and Act-On for its Microsoft Dynamics integration. Across recent reviews, the common theme is that these platforms reduce the need to move between disconnected tools and make it easier to connect customer data with transactional and marketing communication. For teams that want CRM context alongside email execution, reviewers consistently emphasize integration depth and workflow efficiency. ### Which transactional email platform offers the highest deliverability rates? Based on G2 reviews, [Customer.io](https://www.g2.com/products/customer-io/reviews/customer-io-review-12709344) appears most often in recent feedback and is frequently associated with strong delivery performance, especially by users who mention high delivery rates and reliable message execution. According to verified users, other platforms such as Amazon Simple Email Service (Amazon SES), ActiveCampaign Postmark, and Mailgun are also repeatedly praised for dependable inbox delivery and large-scale sending. G2 reviewers mention that deliverability is often tied to factors like reputation management, authentication setup, and visibility into bounces or failures, not just sending volume. For buyers comparing transactional email software, recent reviews suggest prioritizing platforms that combine reliable delivery with monitoring tools and clear logs. ### What is the top-rated transactional email service for enterprises? Based on G2 reviews, Customer.io is the strongest enterprise-oriented option in this recent review set because reviewers consistently describe it as flexible for complex workflows, segmentation, and multi-channel messaging. According to verified users, it supports sophisticated event-based campaigns, large data sets, and coordinated messaging across email, push, and in-app channels. G2 reviewers mention that it helps teams manage complex customer journeys, automate communication at scale, and connect messaging more closely to product behavior. At the same time, some users note a learning curve and more technical setup requirements, which suggests it may fit organizations with the resources to manage advanced implementations. For enterprise buyers, recent feedback points to breadth, flexibility, and orchestration depth as key strengths. **Here are some of the top-rated products on G2:** - [Customer.io](https://www.g2.com/products/customer-io/reviews/customer-io-review-12790330) – suited to complex multi-channel journeys, deep segmentation, and responsive onboarding workflows ### Which solution supports multi-language transactional messaging? Based on G2 reviews, several products are mentioned for multilingual or cross-language transactional messaging needs. According to verified users, Customer.io is used for multi-language content, though some reviewers note translation and formatting limitations. G2 reviewers also mention Dotdigital and SAP Engagement Cloud (formerly SAP Emarsys) for stronger multi-market and multilingual campaign capabilities, especially where brands operate across regions. Brevo Marketing Platform is also described as useful for coordinated communication across channels and countries. Recent reviews suggest that buyers with multilingual transactional messaging needs should look closely at how each platform handles templates, localization workflows, and audience segmentation, since support for multiple languages varies by product and implementation style. ### Which tool supports secure transactional messaging for regulated industries? Based on G2 reviews, Amazon Simple Email Service (Amazon SES), Netcore Email API, and Mailgun are the most clearly connected to secure, policy-conscious transactional messaging. According to verified users, Amazon SES is valued for authentication standards, security controls, and integration with broader AWS infrastructure. G2 reviewers mention Netcore Email API for enterprise-grade security measures and data protection, while Mailgun is praised for domain reputation management and dependable handling of critical application emails. In recent feedback, these tools are often used for notifications, confirmations, and sensitive communications where reliability and control matter. For regulated environments, reviewers consistently point to platforms that pair deliverability with logging, authentication support, and strong infrastructure practices. ### Which vendor provides advanced personalization for transactional emails? Based on G2 reviews, Customer.io is the clearest fit for advanced personalization in transactional email workflows. According to verified users, the platform enables messages triggered by user behavior, attributes, real-time events, and detailed segmentation logic. G2 reviewers mention personalized journeys, dynamic workflows, and the ability to send more relevant communications instead of generic blasts. Other products in the category also reference personalization, including Dotdigital, Netcore Email API, and Omnisend, but Customer.io appears most consistently in recent reviews for deep behavior-based tailoring. Buyers looking for advanced personalization in transactional email software should pay attention to how well a vendor supports event-driven logic, customer attributes, and multi-step journey orchestration. ### What platform provides built-in templates for transactional emails? Based on G2 reviews, several platforms are recognized for helping teams create transactional emails with built-in templates or visual editors. According to verified users, Omnisend is frequently praised for preloaded templates and easy setup, especially for ecommerce-style communication. G2 reviewers also mention Customer.io’s Design Studio, Brevo Marketing Platform’s editor and workflow builder, and Mailchimp’s templates and drag-and-drop tools. Across recent feedback, these products are valued for making email creation more approachable for teams that do not want to build every message from scratch. For buyers evaluating transactional email software, template quality matters most when it reduces manual work while still supporting branding, automation, and consistent message formatting. ### What is the best tool for automating order confirmation emails? Based on G2 reviews, Customer.io is the strongest fit in this dataset for automating order-style confirmations and triggered transactional messages because reviewers repeatedly highlight event-based workflows, scheduling, webhooks, and behavior-triggered communication. According to verified users, it is used to automate follow-ups, transaction emails, and time-based flows without heavy manual work. G2 reviewers also mention tools like Amazon SES, Zoho ZeptoMail, and Mailgun for order confirmations and system notifications, but Customer.io has the largest recent review presence and the broadest workflow feedback. Buyers evaluating transactional email software for confirmations should prioritize products that combine reliable delivery with clear trigger logic, segmentation, and visibility into message performance. **Here are some of the top-rated products on G2:** - [Customer.io](https://www.g2.com/products/customer-io/reviews/customer-io-review-12742204) – used for scheduling emails, transaction emails, webhooks, and flow-based automation - [Zoho ZeptoMail](https://www.g2.com/products/zoho-zeptomail/reviews/zoho-zeptomail-review-12609871) – focused on reliable booking confirmations and order updates with straightforward API delivery - [Mailgun](https://www.g2.com/products/mailgun/reviews/mailgun-review-12641409) – commonly used for welcome invites, password resets, and order-related automated notifications ### What is the most affordable transactional email service for SMBs? Based on G2 reviews, affordable options for SMBs most often include Brevo Marketing Platform, Amazon Simple Email Service (Amazon SES), and Omnisend. According to verified users, Brevo is repeatedly described as affordable, easy to use, and well suited for smaller teams that want email, CRM, and automation in one place. G2 reviewers mention Amazon SES for low-cost, scalable sending, especially when technical teams can handle setup, while Omnisend is noted as a more affordable alternative for ecommerce-focused brands restarting or scaling email programs. Recent reviews show that affordability depends on both pricing and operational fit, so SMB buyers should also weigh ease of setup, support, and how much technical work is required. **Here are some of the top-rated products on G2:** - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews/brevo-marketing-platform-review-12662433) – highlighted for affordable plans, simple setup, and combined transactional and newsletter use - [Amazon Simple Email Service (Amazon SES)](https://www.g2.com/products/amazon-simple-email-service-amazon-ses/reviews/amazon-simple-email-service-amazon-ses-review-12504086) – valued for dependable, low-cost transactional sending at scale for technical teams - [Omnisend](https://www.g2.com/products/omnisend/reviews/omnisend-review-12570846) – mentioned as a more affordable option with easier tools for brands restarting email marketing ## G2 Grid® for Transactional Email Software ![G2 Grid® for Transactional Email Software plotting products by satisfaction and market presence](https://www.g2.com/categories/transactional-email/grids.png?focus%5B%5D=18316&focus%5B%5D=2764&focus%5B%5D=3435&focus%5B%5D=15592&focus%5B%5D=3644&focus%5B%5D=1759&focus%5B%5D=673&focus%5B%5D=159850) Highlighted products: Customer.io, Amazon Simple Email Service (Amazon SES), Brevo Marketing Platform, Netcore Email API, Omnisend, Dotdigital, Intuit Mailchimp Email Marketing, and Zoho ZeptoMail. Underlying data: [Grid® JSON](https://www.g2.com/categories/transactional-email/grids.json?focus%5B%5D=customer-io&focus%5B%5D=amazon-simple-email-service-amazon-ses&focus%5B%5D=brevo-marketing-platform&focus%5B%5D=netcore-email-api&focus%5B%5D=omnisend&focus%5B%5D=dotdigital&focus%5B%5D=intuit-mailchimp-email-marketing&focus%5B%5D=zoho-zeptomail) ## How Many Transactional Email Software Products Does G2 Track? **Total Products under this Category:** 135 ### Category Stats (Jul 2026) - **Average Rating**: 4.41/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Spotler SendPro (+1.75%) - Among all products in this category, Spotler SendPro recorded the largest rating increase compared to last month *Last updated: July 15, 2026* ## How Does G2 Rank Transactional Email Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 31,600+ Authentic Reviews - 135+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Transactional Email Software Is Best for Your Use Case? - **Leader:** [Customer.io](https://www.g2.com/products/customer-io/reviews) - **Highest Performer:** [MSG91](https://www.g2.com/products/msg91/reviews) - **Easiest to Use:** [Omnisend](https://www.g2.com/products/omnisend/reviews) - **Top Trending:** [Customer.io](https://www.g2.com/products/customer-io/reviews) - **Best Free Software:** [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) --- **Sponsored** ### Customer.io Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meaningful messages across all channels, including email, in-app, push, SMS, and webhooks. Today, 7500+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2023 Inc. 5000 list. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=225&secure%5Bchosen_at%5D=2026-07-15T12%3A30%3A59Z&secure%5Bdisplayable_resource_id%5D=225&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=225&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=18316&secure%5Bresource_id%5D=225&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftransactional-email%3Fpage%3D8&secure%5Btoken%5D=e08fb5424ac6998e72e71f4b5796c8c22367098c8fc2c5d7d88b9dbf226d849e&secure%5Burl%5D=https%3A%2F%2Fwww.try.customer.io%2Fpaid%2Fdemo%2F%3Futm_medium%3Dads%26utm_source%3DG2%26utm_campaign%3Dg2_ppc_transactional_email%26utm_term%3Ddemand%2520gen&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Transactional Email Software Products in 2026? ### 1. [Customer.io](https://www.g2.com/products/customer-io/reviews) Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meaningful messages across all channels, including email, in-app, push, SMS, and webhooks. Today, 7500+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2023 Inc. 5000 list. **Average Rating:** 4.4/5.0 **Total Reviews:** 829 **How Do G2 Users Rate Customer.io?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Performance and Reliability:** 8.8/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 7.9/10 (Category avg: 8.5/10) - **Mail Send API:** 8.4/10 (Category avg: 8.9/10) **Who Is the Company Behind Customer.io?** - **Seller:** [Customer.io](https://www.g2.com/sellers/customer-io) - **Company Website:** https://customer.io/ - **Year Founded:** 2012 - **HQ Location:** Portland, OR - **Twitter:** @CustomerIO (4,948 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2492471/ (534 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Product Manager - **Top Industries:** Computer Software, Financial Services - **Company Size:** 54% Small-Business, 36% Mid-Market #### What Are Customer.io's Pros and Cons? **Pros:** - Ease of Use (227 reviews) - Automation (152 reviews) - Features (128 reviews) - Helpful (127 reviews) - Customer Support (125 reviews) **Cons:** - Learning Curve (91 reviews) - Missing Features (78 reviews) - Limited Features (59 reviews) - Not Intuitive (52 reviews) - Campaign Issues (44 reviews) ### What Do G2 Reviewers Say About Customer.io? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Customer.io, enjoying a seamless and familiar UX/UI experience. - Users value the **flexibility and control** of Customer.io for automating and personalizing transactional emails effectively. - Users appreciate the **powerful features** of Customer.io, making email campaigns easy and efficient with great design tools. - Users praise the **helpfulness** of Customer.io, highlighting its excellent support and user-friendly features for email marketing. - Users appreciate the **helpful customer support** of Customer.io, enhancing their overall experience and ease of use. **Cons:** - Users find the **steep learning curve** of Customer.io challenging, especially with advanced workflows and integrations. - Users find the **missing features** in reporting and segmentation limit their ability to analyze data effectively. - Users find the **limited features** of Customer.io frustrating, hindering efficient email management and A/B testing options. - Users find the platform **not intuitive** , often struggling with a steep learning curve and outdated UI elements. - Users desire more **flexibility in organizing campaigns** and find limitations in email template usage frustrating. #### What Are Recent G2 Reviews of Customer.io? **"[Powerful Automation with Excellent Personalization Capabilities](https://www.g2.com/survey_responses/customer-io-review-12798023)"** **Rating:** 4.0/5.0 stars *— Abhinav J.* [Read full review](https://www.g2.com/survey_responses/customer-io-review-12798023) --- **"[Easy, Powerful Automation for Personalized Messaging and User Journeys](https://www.g2.com/survey_responses/customer-io-review-12803161)"** **Rating:** 5.0/5.0 stars *— Rishang Y.* [Read full review](https://www.g2.com/survey_responses/customer-io-review-12803161) --- #### What Are G2 Users Discussing About Customer.io? - [What is Customer.io used for?](https://www.g2.com/discussions/what-is-customer-io-used-for) - 2 comments ### 2. [Amazon Simple Email Service (Amazon SES)](https://www.g2.com/products/amazon-simple-email-service-amazon-ses/reviews) Amazon Simple Email Service (Amazon SES) is a cloud-based email platform designed to facilitate high-volume email communications for businesses and developers. It enables users to send transactional emails, marketing messages, and newsletters without the need to manage complex email infrastructure. With Amazon SES, you pay only for the emails you send, making it a cost-effective solution for organizations of all sizes. Key Features and Functionality: - High-Volume Email Sending: Amazon SES supports the delivery of large-scale email campaigns, handling over a trillion emails annually for clients like Netflix and Duolingo. - Flexible Deployment Options: Users can choose between shared, dedicated, or owned IP addresses, allowing for tailored email sending strategies. - Email Deliverability Tools: The service offers tools to monitor sender statistics and improve email deliverability, ensuring messages reach recipients' inboxes. - Integration with AWS Services: Amazon SES seamlessly integrates with other AWS services, such as Amazon S3 for email storage and AWS Lambda for processing incoming emails. - Security and Compliance: The platform provides features like Mail Manager to protect and automate incoming emails, ensuring security and compliance control. Primary Value and Solutions Provided: Amazon SES simplifies the process of sending and receiving emails by eliminating the need for businesses to build and maintain their own email infrastructure. It offers a scalable, reliable, and secure solution that ensures compliance and efficiency at competitive prices. By leveraging Amazon SES, organizations can focus on their core operations while effectively managing their email communications. **Average Rating:** 4.3/5.0 **Total Reviews:** 194 **How Do G2 Users Rate Amazon Simple Email Service (Amazon SES)?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.1/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.9/10 (Category avg: 8.5/10) - **Mail Send API:** 9.1/10 (Category avg: 8.9/10) **Who Is the Company Behind Amazon Simple Email Service (Amazon SES)?** - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud (2,232,483 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (147,094 employees on LinkedIn®) - **Ownership:** NASDAQ: AMZN **Who Uses This Product?** - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Small-Business, 34% Mid-Market #### What Are Amazon Simple Email Service (Amazon SES)'s Pros and Cons? **Pros:** - Deliverability (12 reviews) - Affordable (11 reviews) - Email Marketing (9 reviews) - Reliability (9 reviews) - Ease of Use (8 reviews) **Cons:** - Difficult Setup (8 reviews) - Poor Customer Support (6 reviews) - Email Management (5 reviews) - Poor Interface Design (5 reviews) - Difficult Learning (4 reviews) ### What Do G2 Reviewers Say About Amazon Simple Email Service (Amazon SES)? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **high deliverability** of Amazon Simple Email Service, ensuring emails reach inboxes effectively and securely. - Users value the **affordability** of Amazon SES, especially for new businesses aiming for cost-effective email marketing solutions. - Users value the **affordability and reliability** of Amazon SES, making it ideal for new businesses entering email marketing. - Users highlight the **reliability** of Amazon SES, appreciating its seamless integration and fast performance for emailing needs. - Users appreciate the **ease of use** of Amazon SES, enjoying fast connections and quick notifications for business emails. **Cons:** - Users find the **difficult setup** of Amazon SES challenging, especially for those without technical expertise. - Users experience **poor customer support** , often citing high costs and complications with initial setup as major drawbacks. - Users report **poor client servicing** , especially when immediate support is needed, relying solely on email communication. - Users find the **poor interface design** of Amazon SES challenging, especially for beginners and non-technical users. - Users face a **difficult learning** curve, especially with setup and deliverability, requiring additional resources for guidance. #### What Are Recent G2 Reviews of Amazon Simple Email Service (Amazon SES)? **"[Amazon SES is best SMTP relay email service provider to send email from application with very fast.](https://www.g2.com/survey_responses/amazon-simple-email-service-amazon-ses-review-11377743)"** **Rating:** 5.0/5.0 stars *— Kush Kumar K.* [Read full review](https://www.g2.com/survey_responses/amazon-simple-email-service-amazon-ses-review-11377743) --- **"[Unbeatable Pay-as-You-Go Pricing with Strong Deliverability](https://www.g2.com/survey_responses/amazon-simple-email-service-amazon-ses-review-11884485)"** **Rating:** 4.5/5.0 stars *— Daniel T.* [Read full review](https://www.g2.com/survey_responses/amazon-simple-email-service-amazon-ses-review-11884485) --- #### What Are G2 Users Discussing About Amazon Simple Email Service (Amazon SES)? - [What is Amazon Simple Email Service (Amazon SES) used for?](https://www.g2.com/discussions/what-is-amazon-simple-email-service-amazon-ses-used-for) - 1 comment - [How do I send bulk emails through Amazon SES?](https://www.g2.com/discussions/how-do-i-send-bulk-emails-through-amazon-ses) - 3 comments - [How does AWS SES work?](https://www.g2.com/discussions/how-does-aws-ses-work) - 1 comment - [Can Amazon SES receive email?](https://www.g2.com/discussions/can-amazon-ses-receive-email) - 1 comment - [What is Amazon Simple Email Service?](https://www.g2.com/discussions/what-is-amazon-simple-email-service) ### 3. [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/ **Average Rating:** 4.5/5.0 **Total Reviews:** 2,444 **How Do G2 Users Rate Brevo Marketing Platform?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Performance and Reliability:** 8.9/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.6/10 (Category avg: 8.5/10) - **Mail Send API:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind Brevo Marketing Platform?** - **Seller:** [Brevo](https://www.g2.com/sellers/brevo) - **Company Website:** https://www.brevo.com/ - **Year Founded:** 2012 - **HQ Location:** Paris - **Twitter:** @brevo_official (16,032 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/brevo/ (898 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 84% Small-Business, 13% Mid-Market #### What Are Brevo Marketing Platform's Pros and Cons? **Pros:** - Ease of Use (314 reviews) - Email Marketing (171 reviews) - Features (167 reviews) - Easy Setup (150 reviews) - User-Friendly (149 reviews) **Cons:** - Missing Features (107 reviews) - Limited Features (80 reviews) - Limited Customization (71 reviews) - Learning Curve (58 reviews) - Expensive (55 reviews) ### What Do G2 Reviewers Say About Brevo Marketing Platform? *AI-generated summary from verified user reviews* **Pros:** - Users find Brevo Marketing Platform's **ease of use** beneficial, praising its clean design and user-friendly interface. - Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze. - Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly. - Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly. - Users praise Brevo for its **user-friendly interface** , enabling even beginners to easily send newsletters and manage campaigns. **Cons:** - Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options. - Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities. - Users find the **limited customization** of Brevo's templates restricts their ability to execute complex marketing tasks effectively. - Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated. - Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers. #### What Are Recent G2 Reviews of Brevo Marketing Platform? **"[All-in-One Marketing Platform That Simplifies Automation, Improves Targeting, and Drives Better ROI](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12763163)"** **Rating:** 5.0/5.0 stars *— Hardik C.* [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12763163) --- **"[Brevo: Easy Email Campaigns with Solid Features at a Lower Price](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12676684)"** **Rating:** 5.0/5.0 stars *— Bhavya D.* [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12676684) --- #### What Are G2 Users Discussing About Brevo Marketing Platform? - [What is Sendinblue used for?](https://www.g2.com/discussions/brevo-marketing-platform-what-is-sendinblue-used-for) - 1 comment, 1 upvote - [Is Sendinblue free?](https://www.g2.com/discussions/is-sendinblue-free) - 6 comments - [What is Sendinblue email?](https://www.g2.com/discussions/what-is-sendinblue-email) - 1 comment - [What is Sendinblue?](https://www.g2.com/discussions/what-is-sendinblue) - 1 comment ### 4. [Netcore Email API](https://www.g2.com/products/netcore-email-api/reviews) Netcore Email API is a cloud-based email delivery service designed to assist businesses in sending essential communications such as notifications, newsletters, and updates. This solution is tailored for organizations of all sizes, from startups to established enterprises, providing a reliable platform for managing email communications effectively. With a focus on key aspects like deliverability, competitive pricing, and insightful analytics, Netcore Email API stands out as a comprehensive tool for email marketing and transactional messaging. The primary audience for Netcore Email API includes businesses looking to enhance their email communication strategies. This service is particularly beneficial for marketing teams, developers, and IT professionals who require a robust solution for sending large volumes of emails efficiently. Use cases range from sending promotional emails and customer notifications to transactional messages such as order confirmations and password resets. The platform is designed to meet the diverse needs of its users, ensuring that critical messages reach their intended recipients promptly. One of the standout features of Netcore Email API is its scalability. The platform is capable of delivering billions of emails every hour while maintaining high inbox placement rates. This capability is crucial for businesses that experience fluctuating email volumes or those that run large-scale marketing campaigns. Additionally, users can choose between SMTP and HTTP API integration options, allowing for flexibility based on their technical requirements and preferences. This adaptability makes it easier for businesses to incorporate the service into their existing systems. Netcore Email API also offers a range of analytics tools that provide users with valuable insights into their email performance. These analytics help businesses track open rates, click-through rates, and other key metrics, enabling them to refine their email strategies over time. The combination of detailed reporting and a user-friendly interface ensures that users can easily interpret data and make informed decisions to enhance their email marketing efforts. Overall, Netcore Email API is positioned as a leading solution in the realm of transactional email and email deliverability. Its emphasis on deliverability, competitive pricing, and comprehensive analytics makes it a suitable choice for businesses aiming to improve their email communication. By leveraging this platform, organizations can ensure that their important emails are delivered reliably and effectively, fostering better engagement with their audience. **Average Rating:** 4.4/5.0 **Total Reviews:** 725 **How Do G2 Users Rate Netcore Email API?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **Performance and Reliability:** 8.9/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.6/10 (Category avg: 8.5/10) - **Mail Send API:** 9.1/10 (Category avg: 8.9/10) **Who Is the Company Behind Netcore Email API?** - **Seller:** [Netcore Private Limited](https://www.g2.com/sellers/netcore-private-limited) - **Company Website:** https://netcorecloud.com/ - **Year Founded:** 1998 - **HQ Location:** Mumbai, Maharashtra - **Twitter:** @netcore_cloud (1,828 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/netcore-solutions/ (1,278 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive, CEO - **Top Industries:** Financial Services, Health, Wellness and Fitness - **Company Size:** 49% Small-Business, 37% Mid-Market #### What Are Netcore Email API's Pros and Cons? **Pros:** - Easy Integrations (46 reviews) - Reliability (44 reviews) - Customer Support (40 reviews) - Ease of Use (40 reviews) - Deliverability (37 reviews) **Cons:** - Missing Features (16 reviews) - Poor Customer Support (16 reviews) - Time Delays (10 reviews) - Learning Curve (9 reviews) - Email Management (8 reviews) ### What Do G2 Reviewers Say About Netcore Email API? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **easy integrations** of Netcore Email API, enhancing their email campaign experiences significantly. - Users value the **high reliability** of Netcore Email API, ensuring timely delivery with an impressive success rate. - Users value the **exceptional customer support** of Netcore Email API, ensuring prompt assistance and smooth operations. - Users appreciate the **ease of use** of Netcore Email API, making email integration and delivery hassle-free. - Users appreciate the **high email deliverability** of Netcore Email API, enhancing customer engagement with smooth sending experiences. **Cons:** - Users face **missing features** like email camping and limited customer support, impacting their overall experience. - Users report experiencing **poor customer support** , particularly with delays and reliance on the team for advanced features. - Users often face **time delays** due to integration issues and complex navigation, impacting email delivery efficiency. - Users find the **learning curve steep** , requiring time and deep knowledge to fully utilize the Netcore Email API. - Users report **delivery reliability issues** initially and the need for a unified platform for emails and WhatsApp. #### What Are Recent G2 Reviews of Netcore Email API? **"[Most Reliable and Stable Email API - Netcore](https://www.g2.com/survey_responses/netcore-email-api-review-11702894)"** **Rating:** 5.0/5.0 stars *— Aditya K.* [Read full review](https://www.g2.com/survey_responses/netcore-email-api-review-11702894) --- **"[High Deliverability, Reliable Performance, and Easy Integration](https://www.g2.com/survey_responses/netcore-email-api-review-13017587)"** **Rating:** 5.0/5.0 stars *— Pratik P.* [Read full review](https://www.g2.com/survey_responses/netcore-email-api-review-13017587) --- #### What Are G2 Users Discussing About Netcore Email API? - [What is Netcore Email API (formerly Pepipost) used for?](https://www.g2.com/discussions/what-is-netcore-email-api-formerly-pepipost-used-for) - 2 comments - [What does Pepipost by Netcore do?](https://www.g2.com/discussions/what-does-pepipost-by-netcore-do) - 2 comments - [What is spark post mail?](https://www.g2.com/discussions/what-is-spark-post-mail) - 1 comment - [How do you use Pepipost?](https://www.g2.com/discussions/how-do-you-use-pepipost) - 1 comment - [What is Pepipost?](https://www.g2.com/discussions/what-is-pepipost) - 1 comment ### 5. [Omnisend](https://www.g2.com/products/omnisend/reviews) Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best way possible. Offering the powerful features of an advanced marketing tool, but without the steep learning curve, Omnisend delivers an exceptional user experience for experts and rookies alike. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with the most popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly. It doesn’t matter if you’re just starting your business or already have a big operation — Omnisend grows with you, offering tools to help you engage your audience, improve retention, and drive consistent sales. Try out Omnisend and see for yourself how boring and adventureless (in the best way possible) your email marketing can be. - Send newsletters and targeted campaigns Create beautiful, shoppable emails using our intuitive drag-and-drop email builder and a variety of ready-made email templates. Add coupon codes, automatically pick & insert products and automatically resend campaigns to the non-openers — all without any tedious manual work! - Drive sales on autopilot with ecommerce automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails and more. Get pre-built, revenue-generating automations running in minutes or build your custom workflows using our no-code, drag-and-drop Automations Editor. - Improve your targeting with unlimited segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers or those that need to be reengaged and personalize your messaging. - Combine email with SMS and more channels Add SMS and push notifications right next to your emails using the same platform and provide a consistent, omnichannel customer experience. Save time and costs — there’s no need to pay for separate email, SMS, and push apps anymore! - Build your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. - Automate content, personalization & targeting with AI Generate on-brand email copy, subject lines, and preheaders in seconds. Personalize messages based on behavior, recommend products automatically, and build smart segments using AI-powered tools like churn prediction, RFM analysis, and high-value customer detection – all without manual effort. - 24/7 support We give you stellar support and helpful advice anytime you need it. We’re available 24/7. Start using Omnisend for free, upgrade anytime! Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/ **Average Rating:** 4.6/5.0 **Total Reviews:** 1,169 **How Do G2 Users Rate Omnisend?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.0/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.6/10 (Category avg: 8.5/10) - **Mail Send API:** 8.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Omnisend?** - **Seller:** [Omnisend](https://www.g2.com/sellers/omnisend) - **Company Website:** https://www.omnisend.com/ - **Year Founded:** 2014 - **HQ Location:** Vilnius, Lithuania - **Twitter:** @omnisend (3,916 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2529056 (261 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 87% Small-Business, 8% Mid-Market #### What Are Omnisend's Pros and Cons? **Pros:** - Ease of Use (202 reviews) - Helpful (114 reviews) - Customer Support (108 reviews) - Email Marketing (107 reviews) - Automation (97 reviews) **Cons:** - Limited Features (60 reviews) - Missing Features (59 reviews) - Expensive (40 reviews) - Limited Customization (33 reviews) - Limited Templates (33 reviews) ### What Do G2 Reviewers Say About Omnisend? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Omnisend, allowing simple multichannel marketing without technical expertise. - Users highlight the **excellent support** from Omnisend, praising both the AI-bot and human representatives for assistance. - Users commend the **excellent customer support** at Omnisend, valuing both AI and human assistance. - Users value Omnisend for its **intuitive automation** , enhancing email marketing and boosting sales effortlessly for e-commerce businesses. - Users love the **automation capabilities** of Omnisend, enabling easy setup of multichannel marketing campaigns seamlessly. **Cons:** - Users feel Omnisend has **limited features** and integrations, affecting usability and client requests for enhancements. - Users note the **missing features** in Omnisend, highlighting the need for better integrations and documentation. - Users find the SMS functionality useful, but the **expensive pricing** can become a concern with increased usage. - Users feel **limited customization** options hinder creative email design, despite being overall satisfied with Omnisend's functionality. - Users find the **limited templates** in Omnisend restrict their creative design options for emails. #### What Are Recent G2 Reviews of Omnisend? **"[Omnisend Gives Us Full Control Over Branded Email & SMS Automation](https://www.g2.com/survey_responses/omnisend-review-13029949)"** **Rating:** 4.5/5.0 stars *— Harrison T.* [Read full review](https://www.g2.com/survey_responses/omnisend-review-13029949) --- **"[Fast Setup and an Intuitive Email Builder That Gets Campaigns Live Quickly](https://www.g2.com/survey_responses/omnisend-review-13104226)"** **Rating:** 5.0/5.0 stars *— Boris P.* [Read full review](https://www.g2.com/survey_responses/omnisend-review-13104226) --- #### What Are G2 Users Discussing About Omnisend? - [What is Omnisend used for?](https://www.g2.com/discussions/what-is-omnisend-used-for) - [What is Mautic software?](https://www.g2.com/discussions/what-is-mautic-software) - 1 comment - [How do I choose a marketing automation software?](https://www.g2.com/discussions/how-do-i-choose-a-marketing-automation-software) - 1 comment - [Is Omnisend better than Mailchimp?](https://www.g2.com/discussions/is-omnisend-better-than-mailchimp) - 2 comments - [What is Omnisend?](https://www.g2.com/discussions/what-is-omnisend) - 1 comment ### 6. [Dotdigital](https://www.g2.com/products/dotdigital/reviews) Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results. What you can do with Dotdigital - Build and automate campaigns across email, SMS, web, WhatsApp, social, and more - Use AI to predict intent, personalize messages, and improve performance - Create a single customer view by connecting Shopify, Magento, your CRM, and more - Reach B2B, B2C, and non-profit audiences with journeys that adapt to your goals Why marketers choose Dotdigital - Easy to use for everyday marketers - Scales with your data, channels, and teams - Helps you deliver timely and relevant customer experiences - Proven to boost engagement, conversions, and loyalty A little more about Dotdigital: - We were founded in 1999 and are formerly known as Dotmailer - More than 4,000 brands worldwide use Dotdigital to grow customer relationships - We’re headquartered at London Bridge, UK - 450+ employees helping customers globally including the UK, US, Europe, and JAPAC - We’re proud to be the world’s first carbon-neutral marketing automation platform - We hold ISO14001, ISO 27701, and ISO27001 certifications Learn more at dotdigital.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,190 **How Do G2 Users Rate Dotdigital?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Performance and Reliability:** 8.7/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 7.8/10 (Category avg: 8.5/10) - **Mail Send API:** 7.6/10 (Category avg: 8.9/10) **Who Is the Company Behind Dotdigital?** - **Seller:** [Dotdigital](https://www.g2.com/sellers/dotdigital) - **Company Website:** https://www.dotdigital.com - **Year Founded:** 1999 - **HQ Location:** London Bridge, London - **Twitter:** @dotdigital (15,898 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/1131881 (472 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Marketing Executive - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 46% Mid-Market, 40% Small-Business #### What Are Dotdigital's Pros and Cons? **Pros:** - Ease of Use (274 reviews) - Customer Support (225 reviews) - Helpful (200 reviews) - Email Marketing (156 reviews) - Features (135 reviews) **Cons:** - Missing Features (90 reviews) - Learning Curve (62 reviews) - Limited Features (58 reviews) - Limitations (48 reviews) - Email Issues (37 reviews) ### What Do G2 Reviewers Say About Dotdigital? *AI-generated summary from verified user reviews* **Pros:** - Users praise Dotdigital's **ease of use** , particularly in campaign creation and database management efficiency. - Users commend Dotdigital for its **outstanding customer support** , consistently providing quick and helpful assistance when needed. - Users appreciate the **excellent support and features** of Dotdigital, enhancing their marketing strategies and insights. - Users enjoy the **user-friendly interface and excellent support** of Dotdigital, making email marketing efficient and effective. - Users value the **robust features** of Dotdigital, appreciating its customization, segmentation, and integration capabilities for effective marketing. **Cons:** - Users desire **missing features** like advanced segmentation, easier editing, and integrated AI capabilities for enhanced usability. - Users face a **steep learning curve** during onboarding, making initial setup challenging before realizing Dotdigital's potential. - Users find Dotdigital's **limited features** restrictive, impacting customizations, reporting, and overall user experience. - Users find the **image library challenging** and struggle with integration and certain features, complicating their experience. - Users experience **email issues** with Dotdigital, including reporting complications, lack of templates, and problematic segmentation. #### What Are Recent G2 Reviews of Dotdigital? **"[Effortless Segmentation, Quick Setup](https://www.g2.com/survey_responses/dotdigital-review-12951247)"** **Rating:** 4.5/5.0 stars *— Brandon M.* [Read full review](https://www.g2.com/survey_responses/dotdigital-review-12951247) --- **"[Dotdigital: Intuitive, Scalable Marketing Automation with Exceptional Support](https://www.g2.com/survey_responses/dotdigital-review-13090251)"** **Rating:** 5.0/5.0 stars *— Mike H.* [Read full review](https://www.g2.com/survey_responses/dotdigital-review-13090251) --- #### What Are G2 Users Discussing About Dotdigital? - [What is Dotdigital used for?](https://www.g2.com/discussions/what-is-dotdigital-used-for) - 1 comment - [What is engagement cloud in Magento 2?](https://www.g2.com/discussions/what-is-engagement-cloud-in-magento-2) - [How do I use Dotmailer?](https://www.g2.com/discussions/how-do-i-use-dotmailer) - [How much does Dotmailer cost?](https://www.g2.com/discussions/how-much-does-dotmailer-cost) - 1 comment - [What is engagement cloud?](https://www.g2.com/discussions/what-is-engagement-cloud) - 1 comment ### 7. [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) Intuit Mailchimp - Email Marketing is a dedicated solution designed to help growing businesses connect with their audience and create impactful email campaigns with ease. Trusted by over 11 million businesses globally, Mailchimp provides tools specifically tailored to meet the needs of companies aiming to drive customer engagement, nurture leads, and foster long-term loyalty through email marketing. This platform is particularly beneficial for small to mid-sized businesses that require an effective means of communication with their customers. Mailchimp's email marketing features empower users to build meaningful relationships while achieving measurable results. Whether launching a new product, sharing company updates, or delivering tailored messaging to specific segments of their audience, Mailchimp simplifies the process, allowing businesses to focus on their core activities. Mailchimp Transactional (formerly Mandrill) is an API-first messaging platform built for reliable delivery at scale. Through a single API, businesses can send critical transactional email and SMS alerts — such as order confirmations, password resets, and shipping notifications — with a 99% average delivery rate and 99.99% uptime. With a median delivery speed of less than one second and infrastructure to support up to 157 billion emails per month, Mailchimp Transactional is built to handle volume from startup to enterprise. Developers benefit from comprehensive SDK repositories, quickstarts, ready-made code examples, and clear error-handling patterns, while marketers can manage transactional email templates with an intuitive in-app editor — no engineering rework required. Key features of Mailchimp include customizable email campaigns that utilize beautiful, pre-designed templates alongside an intuitive drag-and-drop editor. This functionality enables users to craft professional emails that resonate with their brand's voice. Additionally, advanced segmentation and personalization capabilities allow businesses to reach the right audience with targeted messages based on behavior, demographics, or purchase history. This level of personalization enhances engagement and improves the overall effectiveness of campaigns. Mailchimp also offers powerful analytics, providing users with detailed reports and insights to track open rates, click-throughs, and other campaign success metrics. This data-driven approach helps businesses refine their strategies and make informed decisions. Furthermore, seamless integrations with over 300 tools, including CRMs and eCommerce platforms, create a cohesive workflow that enhances operational efficiency. Time-saving automations enable users to set up automated email series, ensuring consistent engagement with new subscribers and re-engagement with existing customers through personalized follow-ups. Overall, Intuit Mailchimp - Email Marketing is designed for users who seek intuitive tools without the complexity often associated with larger marketing platforms. By combining powerful email marketing with enterprise-grade transactional messaging infrastructure, Mailchimp helps businesses unify their email strategy — from campaigns to critical notifications — into a single platform that drives growth and operational efficiency. **Average Rating:** 4.3/5.0 **Total Reviews:** 12,670 **How Do G2 Users Rate Intuit Mailchimp Email Marketing?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Performance and Reliability:** 8.8/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.1/10 (Category avg: 8.5/10) - **Mail Send API:** 9.1/10 (Category avg: 8.9/10) **Who Is the Company Behind Intuit Mailchimp Email Marketing?** - **Seller:** [Intuit Mailchimp](https://www.g2.com/sellers/intuit-mailchimp) - **Company Website:** https://mailchimp.com - **Year Founded:** 2001 - **HQ Location:** Atlanta, GA - **Twitter:** @MailChimp (238,536 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/969871/ (1,519 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Marketing and Advertising, Non-Profit Organization Management - **Company Size:** 72% Small-Business, 22% Mid-Market #### What Are Intuit Mailchimp Email Marketing's Pros and Cons? **Pros:** - Ease of Use (140 reviews) - Email Marketing (80 reviews) - Features (67 reviews) - Easy Creation (57 reviews) - Templates (54 reviews) **Cons:** - Expensive (44 reviews) - Learning Curve (31 reviews) - Limited Features (31 reviews) - Limited Customization (22 reviews) - Missing Features (22 reviews) ### What Do G2 Reviewers Say About Intuit Mailchimp Email Marketing? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate Mailchimp's **easy-to-use platform** , making email marketing simple and enhancing their overall business growth. - Users value the **user-friendly interface** of Mailchimp, which simplifies email marketing with its intuitive editing tools. - Users love the **user-friendly interface** and powerful features of Intuit Mailchimp, making email marketing efficient and effective. - Users love the **easy creation** process of Intuit Mailchimp, making email campaigns simple and intuitive for everyone. - Users value the **intuitive templates** of Mailchimp, enabling quick creation of engaging and effective email campaigns. **Cons:** - Users feel the service can get **expensive** , especially for those needing advanced features without a monthly subscription. - Users often find the **learning curve steep** , especially with automation workflows and personalization features for new users. - Users find Mailchimp has **limited features** , especially for advanced functionalities and cost-effective options for small businesses. - Users are frustrated by the **limited customization** options in Mailchimp, making design and tracking cumbersome. - Users find **missing features** like advanced automation and event registrations limiting, affecting scalability and usability. #### What Are Recent G2 Reviews of Intuit Mailchimp Email Marketing? **"[Easy-to-Use Email Campaigns with Clean Templates and Helpful Performance Tracking](https://www.g2.com/survey_responses/intuit-mailchimp-email-marketing-review-12901603)"** **Rating:** 4.5/5.0 stars *— Danielle P.* [Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-email-marketing-review-12901603) --- **"[Tags, Segments, and Send Time Optimization are great](https://www.g2.com/survey_responses/intuit-mailchimp-email-marketing-review-13087637)"** **Rating:** 5.0/5.0 stars *— Jenny F.* [Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-email-marketing-review-13087637) --- #### What Are G2 Users Discussing About Intuit Mailchimp Email Marketing? - [What strategies are marketers finding most effective when using Intuit Mailchimp for targeted email campaigns?](https://www.g2.com/discussions/what-strategies-are-marketers-finding-most-effective-when-using-intuit-mailchimp-for-targeted-email-campaigns) - 3 comments, 1 upvote - [What is Mailchimp Transactional Email (formerly Mandrill) used for?](https://www.g2.com/discussions/what-is-mailchimp-transactional-email-formerly-mandrill-used-for) - 3 comments, 1 upvote - [What is the best alternative to Mailchimp?](https://www.g2.com/discussions/intuit-mailchimp-what-is-the-best-alternative-to-mailchimp) - 9 comments, 1 upvote - [What are the benefits of Mailchimp?](https://www.g2.com/discussions/what-are-the-benefits-of-mailchimp) - 2 comments, 1 upvote - [Does Mailchimp store data?](https://www.g2.com/discussions/does-mailchimp-store-data) - 3 comments, 1 upvote ### 8. [Zoho ZeptoMail](https://www.g2.com/products/zoho-zeptomail/reviews) Zoho ZeptoMail is an email service built exclusively for transactional email sending. It handles automated emails triggered by user action on a business website or application. This exclusive focus allows us to ensure great deliverability for these important emails. It comes with a feature-rich interface that helps optimize transactional email sending. ZeptoMail offers a flexible payment plan with a pay-as-you-go pricing and no monthly payments. **Average Rating:** 4.8/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Zoho ZeptoMail?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.5/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 9.4/10 (Category avg: 8.5/10) - **Mail Send API:** 9.9/10 (Category avg: 8.9/10) **Who Is the Company Behind Zoho ZeptoMail?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Company Size:** 56% Small-Business, 38% Mid-Market #### What Are Zoho ZeptoMail's Pros and Cons? **Pros:** - Deliverability (3 reviews) - Email Marketing (3 reviews) - Accuracy (2 reviews) - API Quality (2 reviews) - Ease of Use (2 reviews) **Cons:** - Missing Features (3 reviews) - Missing Information (2 reviews) - Complex Automation (1 reviews) - Complexity (1 reviews) - Dashboard Issues (1 reviews) ### What Do G2 Reviewers Say About Zoho ZeptoMail? *AI-generated summary from verified user reviews* **Pros:** - Users find Zoho ZeptoMail's **high deliverability** excellent for ensuring important emails consistently reach inboxes. - Users praise the **reliable transactional email delivery** of Zoho ZeptoMail, appreciating its simplicity and seamless integrations. - Users highlight the **high accuracy** of Zoho ZeptoMail for dependable transactional email delivery without issues. - Users appreciate the **high-quality APIs** of Zoho ZeptoMail, facilitating seamless integration and reliable transactional email delivery. - Users appreciate the **ease of use** of Zoho ZeptoMail, enabling seamless integration and reliable email delivery. **Cons:** - Users feel there are **missing features** such as AI integration and easier reporting within Zoho ZeptoMail. - Users find that **missing information and features** limit deeper workflow integration with Zoho ZeptoMail. - Users find that while great for emails, **complex automation is challenging** and often requires external solutions. - Users find the **complexity** in building workflows around emails to be cumbersome and limited without additional tools. - Users face **dashboard issues** with unchangeable charts, complicated report generation, and unclear email delivery status. #### What Are Recent G2 Reviews of Zoho ZeptoMail? **"[Efficient Solution for Automating Booking Confirmations and Updates](https://www.g2.com/survey_responses/zoho-zeptomail-review-12609871)"** **Rating:** 4.5/5.0 stars *— Pallav D.* [Read full review](https://www.g2.com/survey_responses/zoho-zeptomail-review-12609871) --- **"[Effortless Email Automation That Just Works](https://www.g2.com/survey_responses/zoho-zeptomail-review-12064017)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/zoho-zeptomail-review-12064017) --- ### 9. [MoEngage](https://www.g2.com/products/moengage/reviews) MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including Edelweiss, Samsung, McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, OYO, and more. Enterprises use MoEngage to be more agile, efficient, and independent. They achieve this by increasing campaign velocity, reducing the time to go live, optimizing at scale, and eliminating redundancy while maintaining data security and privacy. \> Data Ingestion and Management: MoEngage combines data from multiple offline and online sources to help brands gain a 360-degree view of their customers. \> Customer, Journey, and Campaign Insights: MoEngage Analytics provides marketers and product owners with real-time insights into customer behavior, journey, product usage, preferences, and interests. \> Segmentation and Personalization: Brands can leverage MoEngage’s Real-time Segmentation and Personalization suite to orchestrate journeys and build 1:1 experiences across the website, mobile, email, social, and instant messaging channels. \> Transactional Messaging/Critical Alert Infrastructure: MoEngage Inform, the transactional messaging infrastructure, helps brands unify their promotional and transactional communication on a single platform, enabling better insights and lower maintenance costs. \> Proprietary AI Agents and Machine Learning: MoEngage’s AI Agents help marketers develop winning copies and creatives, build customer segments, craft relevant journeys, optimize campaigns and channels that boost engagement, and reduce campaign go-live times. MoEngage complies with GDPR, CCPA, SOC2 Type 2, CSA STAR Level 2, ISO 27001:2022, HIPAA, PIMS ISO 27701: 2019, and the BCMS ISO 22301: 2019 requirements to fulfill the data privacy and security needs of enterprise brands. For over a decade, leading consumer brands in 60+ countries have been using MoEngage to reach enterprise goals that are most important to their global business without compromising quality or speed of execution. Our ever-expanding partner ecosystem helps enterprise brands build a lean, flexible, and reliable martech stack. With offices in 13 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. **Average Rating:** 4.5/5.0 **Total Reviews:** 509 **How Do G2 Users Rate MoEngage?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.1/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 9.1/10 (Category avg: 8.5/10) - **Mail Send API:** 9.0/10 (Category avg: 8.9/10) **Who Is the Company Behind MoEngage?** - **Seller:** [MoEngage](https://www.g2.com/sellers/moengage) - **Company Website:** https://www.moengage.com/ - **Year Founded:** 2014 - **HQ Location:** San Francisco, California - **Twitter:** @moengage (2,530 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4800048/ (899 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Online Media - **Company Size:** 56% Mid-Market, 24% Small-Business #### What Are MoEngage's Pros and Cons? **Pros:** - Ease of Use (54 reviews) - Features (38 reviews) - Analytics (32 reviews) - Helpful (32 reviews) - Campaign Management (30 reviews) **Cons:** - Missing Features (16 reviews) - Learning Curve (14 reviews) - Limitations (12 reviews) - Complexity (10 reviews) - Difficult Learning (9 reviews) ### What Do G2 Reviewers Say About MoEngage? *AI-generated summary from verified user reviews* **Pros:** - Users praise MoEngage for its **ease of use** , enabling streamlined data management and user-friendly campaign management. - Users rave about the **ease of building funnels** with MoEngage, facilitating quick insights for decision-making and QA. - Users value the **real-time analytics** of MoEngage, facilitating effective decision-making and improved user insights. - Users find MoEngage **extremely helpful** for segment flows and data management, enhancing campaign effectiveness and team collaboration. - Users find MoEngage's **Campaign Management** effective for segmenting audiences and optimizing their marketing efforts. **Cons:** - Users find **missing session-related attributes** problematic, often needing tech support and facing notification issues on Android devices. - Users find the **steep learning curve** of MoEngage challenging, especially for those unfamiliar with its complexities. - Users find limitations in MoEngage’s **live features and AI accuracy** , making it less effective than expected. - Users find the **complexity in managing segments** challenging, especially with additional costs and untrained AI features. - Users find the **difficult learning curve** of MoEngage challenging, especially for new users navigating its features. #### What Are Recent G2 Reviews of MoEngage? **"[MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys](https://www.g2.com/survey_responses/moengage-review-12502802)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/moengage-review-12502802) --- **"[Effortless Funnel Building and Real-Time Segmentation](https://www.g2.com/survey_responses/moengage-review-12111630)"** **Rating:** 4.5/5.0 stars *— Ravindra N.* [Read full review](https://www.g2.com/survey_responses/moengage-review-12111630) --- #### What Are G2 Users Discussing About MoEngage? - [What is MoEngage used for?](https://www.g2.com/discussions/moengage-what-is-moengage-used-for) - 1 comment, 1 upvote - [What is MoEngage used for?](https://www.g2.com/discussions/what-is-moengage-used-for) - 2 comments ### 10. [WebEngage](https://www.g2.com/products/webengage/reviews) WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America. **Average Rating:** 4.5/5.0 **Total Reviews:** 754 **How Do G2 Users Rate WebEngage?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **Performance and Reliability:** 8.5/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.3/10 (Category avg: 8.5/10) - **Mail Send API:** 8.6/10 (Category avg: 8.9/10) **Who Is the Company Behind WebEngage?** - **Seller:** [WebEngage](https://www.g2.com/sellers/webengage) - **Company Website:** https://webengage.com - **Year Founded:** 2011 - **HQ Location:** Mumbai - **Twitter:** @webengage (5,055 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2663547/ (367 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Education Management - **Company Size:** 55% Mid-Market, 27% Small-Business #### What Are WebEngage's Pros and Cons? **Pros:** - Ease of Use (61 reviews) - Analytics (47 reviews) - Journey Creation (43 reviews) - Helpful (42 reviews) - Features (39 reviews) **Cons:** - Learning Curve (23 reviews) - Slow Performance (20 reviews) - Time-Consuming (17 reviews) - Missing Features (16 reviews) - Steep Learning Curve (14 reviews) ### What Do G2 Reviewers Say About WebEngage? *AI-generated summary from verified user reviews* **Pros:** - Users find WebEngage to be **very easy to use** , enhancing engagement and facilitating smooth integration with other tools. - Users commend the **powerful analytics and segmentation features** of WebEngage, enhancing engagement and conversion rates seamlessly. - Users love the **intuitive journey designer** of WebEngage, enabling effortless creation of multi-channel campaigns. - Users praise WebEngage for its **helpful support team** that efficiently resolves issues and enhances user engagement. - Users value the **feature-rich experience** of WebEngage, enhancing usability and flexibility for effective engagement. **Cons:** - New users face a **steep learning curve** with WebEngage, requiring time and support to navigate the platform effectively. - Users face **slow performance** issues with loading segments and dashboard, causing delays that hinder productivity. - Users find the **time-consuming live segment loading** and setup process can lead to inefficiencies during use. - Users are frustrated with the **missing features** and slow enhancements, which limit their experience and exploration. - Users face a **steep learning curve** with WebEngage, making it challenging to master its complex interface and features. #### What Are Recent G2 Reviews of WebEngage? **"[WebEngage’s Strong Focus on Customer Retention and Engagement](https://www.g2.com/survey_responses/webengage-review-12980908)"** **Rating:** 4.0/5.0 stars *— Rohit J.* [Read full review](https://www.g2.com/survey_responses/webengage-review-12980908) --- **"[Events Analytics Makes Retention Insights Seamless](https://www.g2.com/survey_responses/webengage-review-12981114)"** **Rating:** 4.5/5.0 stars *— Marmik S.* [Read full review](https://www.g2.com/survey_responses/webengage-review-12981114) --- ### 11. [GetResponse](https://www.g2.com/products/getresponse/reviews) GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,115 **How Do G2 Users Rate GetResponse?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Performance and Reliability:** 8.8/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.3/10 (Category avg: 8.5/10) - **Mail Send API:** 8.4/10 (Category avg: 8.9/10) **Who Is the Company Behind GetResponse?** - **Seller:** [GetResponse](https://www.g2.com/sellers/getresponse) - **Company Website:** https://www.getresponse.com/ - **Year Founded:** 1998 - **HQ Location:** Poland - **Twitter:** @getresponse (54,233 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1063383/ (432 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are GetResponse's Pros and Cons? **Pros:** - Ease of Use (167 reviews) - Customer Support (132 reviews) - Email Marketing (104 reviews) - Helpful (99 reviews) - Features (94 reviews) **Cons:** - Missing Features (52 reviews) - Expensive (44 reviews) - Limited Features (42 reviews) - Learning Curve (41 reviews) - Limitations (24 reviews) ### What Do G2 Reviewers Say About GetResponse? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **intuitive and user-friendly interface** of GetResponse, making email campaign creation effortless and efficient. - Users commend GetResponse for its **excellent customer support** , always available to assist and resolve issues promptly. - Users love the **intuitive interface** of GetResponse, enabling easy creation of professional email campaigns. - Users appreciate the **excellent support** of GetResponse, always responsive and ready to assist with any queries. - Users value the **intuitive interface and rich feature set** of GetResponse, enabling efficient and professional campaign management. **Cons:** - Users find **missing features** in GetResponse, particularly with report clarity and landing page optimization for devices. - Users find GetResponse **expensive** as costs rise significantly with increased contacts and higher-tier features. - Users find **limited features** in GetResponse, particularly noting the complexity of reports and lack of list sorting options. - Users find the **learning curve for advanced features** steep, making it challenging to fully utilize the platform. - Users experience significant **limitations** in pricing, support quality, and advanced feature usability with GetResponse. #### What Are Recent G2 Reviews of GetResponse? **"[A great balance between automation, ease of use, and integrations](https://www.g2.com/survey_responses/getresponse-review-13064281)"** **Rating:** 5.0/5.0 stars *— Miguel F.* [Read full review](https://www.g2.com/survey_responses/getresponse-review-13064281) --- **"[Strong Value for Money but Needs Tagging Improvement](https://www.g2.com/survey_responses/getresponse-review-12738658)"** **Rating:** 4.0/5.0 stars *— Christopher H.* [Read full review](https://www.g2.com/survey_responses/getresponse-review-12738658) --- #### What Are G2 Users Discussing About GetResponse? - [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote - [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote - [How much does GetResponse cost?](https://www.g2.com/discussions/how-much-does-getresponse-cost) - 3 comments - [What is GetResponse used for?](https://www.g2.com/discussions/what-is-getresponse-used-for) - 5 comments ### 12. [ActiveCampaign Postmark](https://www.g2.com/products/activecampaign-postmark/reviews) Postmark is the email delivery service that people actually like. Stop worrying if your emails made it to the inbox, and get back to focusing on what matters—building great products. Start sending in minutes: With API libraries for pretty much every programming language you can think of, Postmark fits seamlessly into any stack. Stellar deliverability (without paying for a dedicated IP): You might say that Postmark has serious street cred with inbox providers. That's because we vet every new sender carefully, help you follow deliverability best practices, and never, ever let spammers use Postmark. Promotional and transactional emails never mix: Our API and SMTP service help you send your emails with ease, whether that's password reset emails, notifications, newsletters, or anything in between. To protect the deliverability of your crucial transactional emails—and make sure they arrive lightning fast—we route promotional messages like newsletters through a parallel but separate sending infrastructure. **Average Rating:** 4.6/5.0 **Total Reviews:** 32 **How Do G2 Users Rate ActiveCampaign Postmark?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.3/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.3/10 (Category avg: 8.5/10) - **Mail Send API:** 9.8/10 (Category avg: 8.9/10) **Who Is the Company Behind ActiveCampaign Postmark?** - **Seller:** [ActiveCampaign](https://www.g2.com/sellers/activecampaign) - **Year Founded:** 2003 - **HQ Location:** Chicago, IL - **Twitter:** @ActiveCampaign (13,203 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/221390/ (848 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 63% Small-Business, 38% Mid-Market #### What Are ActiveCampaign Postmark's Pros and Cons? **Pros:** - Deliverability (2 reviews) - Easy Setup (2 reviews) - API Quality (1 reviews) - Cost-Effective (1 reviews) - Customer Support (1 reviews) **Cons:** - Expensive (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About ActiveCampaign Postmark? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **excellent deliverability** of ActiveCampaign Postmark, providing fast and reliable email service for transactions. - Users praise the **easy setup** of Postmark, making it a go-to choice for reliable transactional email services. - Users commend the **API quality** of Postmark, enabling fast email delivery with an efficient setup process. - Users love the **cost-effective** solution offered by ActiveCampaign Postmark, combining affordability with excellent service and delivery. - Users appreciate the **great customer support** of ActiveCampaign Postmark, noting quick responses to any issues. **Cons:** - Users find the pricing to be **expensive** , but they acknowledge the value in the quality of service provided. - Users find the **customer support response time lacking** , wishing for more immediate assistance than the usual 24-hour wait. #### What Are Recent G2 Reviews of ActiveCampaign Postmark? **"[Effortless Setup and Reliable Email Deliverability](https://www.g2.com/survey_responses/activecampaign-postmark-review-12753256)"** **Rating:** 5.0/5.0 stars *— Ryan K.* [Read full review](https://www.g2.com/survey_responses/activecampaign-postmark-review-12753256) --- **"[Easy Web UI and Reliable Transactional Email That Still Delivers](https://www.g2.com/survey_responses/activecampaign-postmark-review-12712559)"** **Rating:** 4.0/5.0 stars *— Bryan M.* [Read full review](https://www.g2.com/survey_responses/activecampaign-postmark-review-12712559) --- #### What Are G2 Users Discussing About ActiveCampaign Postmark? - [What is ActiveCampaign Postmark used for?](https://www.g2.com/discussions/what-is-activecampaign-postmark-used-for) - [How do you use postmark?](https://www.g2.com/discussions/how-do-you-use-postmark) - [What is Postmark API?](https://www.g2.com/discussions/what-is-postmark-api) - [What is postmark email service?](https://www.g2.com/discussions/what-is-postmark-email-service) - [What is postmark tool?](https://www.g2.com/discussions/what-is-postmark-tool) ### 13. [Mailtrap](https://www.g2.com/products/mailtrap/reviews) Mailtrap: Email delivery platform for product-based companies that send at scale. Mailtrap is an email delivery platform built to help product companies ensure fast email delivery and high inboxing rates. It combines three core products: \* Email API/SMTP — reliable RESTful API and SMTP service for sending transactional and bulk emails. \* Email Marketing — to create, schedule, and send impactful promo campaigns that make a difference for you and your customers. \* Email Sandbox — to inspect and debug emails in staging, development, and QA environments with no risk of spamming customers' inboxes. Why go for Mailtrap: \* Fast and reliable email delivery: 99,99% platform uptime, dedicated IPs, throttling, auto warm-up and more to ensure high inboxing rates. \* Actionable analytics: monitor open, click, bounce, and spam rates with helicopter-view dashboards. Access detailed logs and graphs to analyze key email event trends. \* Integrations: Connect via Zapier (7,000+ apps), Make.com, Tabular, or use our API & SDKs for major programming languages. \* 24/7 live support from expert engineers and deliverability specialists, ready to assist you quickly. Trusted by over 150,000 monthly active users, including Yelp, PayPal, Toptal, Atlassian, and Adobe. **Average Rating:** 4.8/5.0 **Total Reviews:** 75 **How Do G2 Users Rate Mailtrap?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.4/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 7.9/10 (Category avg: 8.5/10) - **Mail Send API:** 9.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Mailtrap?** - **Seller:** [Railsware](https://www.g2.com/sellers/railsware) - **Year Founded:** 2007 - **HQ Location:** Kraków - **Twitter:** @railsware (2,116 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/122084/ (177 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CTO, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 55% Small-Business, 54% Mid-Market #### What Are Mailtrap's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Customer Support (10 reviews) - Easy Setup (9 reviews) - Easy Integrations (8 reviews) - Reliability (8 reviews) **Cons:** - Credit Limitations (3 reviews) - Missing Features (3 reviews) - Complexity (2 reviews) - Difficult Navigation (2 reviews) - Email Issues (2 reviews) ### What Do G2 Reviewers Say About Mailtrap? *AI-generated summary from verified user reviews* **Pros:** - Users commend Mailtrap for its **ease of use** , noting seamless integration and efficiency in managing email workflows. - Users commend Mailtrap for its **excellent customer support** , appreciating timely assistance that enhances their overall experience. - Users find Mailtrap's **easy setup** exceptional, making email testing simple and efficient for development and production. - Users love the **easy integrations** of Mailtrap, enhancing their development workflow and ensuring secure email testing. - Users highlight the **zero reliability issues** with Mailtrap, praising its seamless performance and excellent support. **Cons:** - Users experience **storage limitations** on lower plans, impacting testing phases and requiring quick upgrades for teams. - Users note the **missing features** in Mailtrap, particularly the lack of email marketing and detailed analytics. - Users find Mailtrap's interface somewhat **complicated** , with a confusing dashboard that can overwhelm new users. - Users find **difficult navigation** in the API documentation, making setup and environment configuration somewhat challenging. - Users face **email issues** with Mailtrap, requiring additional platforms for marketing tasks, adding unnecessary hassle. #### What Are Recent G2 Reviews of Mailtrap? **"[Reliable Transactional Email Platform with Great Support](https://www.g2.com/survey_responses/mailtrap-review-12915241)"** **Rating:** 5.0/5.0 stars *— Hiram L.* [Read full review](https://www.g2.com/survey_responses/mailtrap-review-12915241) --- **"[Impressive, Caring Support That Makes Mailtrap Easy to Recommend](https://www.g2.com/survey_responses/mailtrap-review-12868996)"** **Rating:** 5.0/5.0 stars *— Julián P.* [Read full review](https://www.g2.com/survey_responses/mailtrap-review-12868996) --- ### 14. [edrone](https://www.g2.com/products/edrone/reviews) edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store operations, engage customers, and significantly boost sales. With edrone, you gain access to a comprehensive suite of tools, regardless of your contact list size: 20+ Marketing Automation Scenarios - Recover Abandoned Cart - After Sale - Viewed products - Personalized Recommendations - Cross-Selling Customer Base Expansion Tools - Pop-ups - Banners - Web Layers On-site Solutions - Social Proof Widgets - Smart Recommendations Advanced Segmentation - Create custom automation scenarios - 360° Customer Profiles and CRM Section - Multichannel Inbox – consolidate messages from various platforms - Product Analytics ...and many other features crafted with e-commerce in mind. Use edrone for free Curious to see edrone in action? Sign up for a free account and send up to 200 messages per month, including 100 free SMS messages. The Freemium version grants you access to essential features without time limits, fees, or the need to provide credit card details. It's the perfect way to kickstart your marketing automation journey and gain deeper insights into your customers. **Average Rating:** 4.8/5.0 **Total Reviews:** 237 **How Do G2 Users Rate edrone?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.1/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 9.0/10 (Category avg: 8.5/10) - **Mail Send API:** 8.1/10 (Category avg: 8.9/10) **Who Is the Company Behind edrone?** - **Seller:** [edrone](https://www.g2.com/sellers/edrone) - **Year Founded:** 2016 - **HQ Location:** Krakow, Małopolska - **Twitter:** @edrone_me (1,508 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5185135/ (215 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 73% Small-Business, 26% Mid-Market #### What Are edrone's Pros and Cons? **Pros:** - Customer Support (20 reviews) - Ease of Use (19 reviews) - Helpful (14 reviews) - Intuitive (13 reviews) - Automation (10 reviews) **Cons:** - Learning Curve (6 reviews) - Learning Difficulty (5 reviews) - Missing Features (5 reviews) - Complex Setup (4 reviews) - Difficult Setup (4 reviews) ### What Do G2 Reviewers Say About edrone? *AI-generated summary from verified user reviews* **Pros:** - Users value the **quick and helpful customer support** of edrone, noting exceptional professionalism and communication. - Users praise edrone's **ease of use** , highlighting its simple interface and supportive customer service for seamless implementation. - Users find edrone to be a **very helpful app** with excellent customer support and user-friendly features. - Users find edrone to be **intuitive and user-friendly** , enhancing their experience with clear guidance and functionality. - Users value the **extensive automation capabilities** of edrone, which enhance customer engagement and save valuable time. **Cons:** - Users face a **challenging learning curve** with edrone, struggling with initial setup and data absorption issues. - Users find **learning difficulties** with edrone, citing challenges in data absorption and initial setup complexities. - Users find **missing features** in edrone, particularly in database customization and mobile functionality, affecting usability. - Users find the **complex setup** challenging initially, requiring time and effort to fully grasp the system. - Users find the **difficult setup** process challenging, especially when installing and configuring advanced workflows initially. #### What Are Recent G2 Reviews of edrone? **"[Exceptional Marketing Automation Tool for E-commerce](https://www.g2.com/survey_responses/edrone-review-10655834)"** **Rating:** 5.0/5.0 stars *— Marcin C.* [Read full review](https://www.g2.com/survey_responses/edrone-review-10655834) --- **"[Smart Marketing Automation Platform](https://www.g2.com/survey_responses/edrone-review-12209118)"** **Rating:** 4.0/5.0 stars *— Saurabh B.* [Read full review](https://www.g2.com/survey_responses/edrone-review-12209118) --- #### What Are G2 Users Discussing About edrone? - [What is edrone used for?](https://www.g2.com/discussions/what-is-edrone-used-for) ### 15. [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program. **Average Rating:** 4.0/5.0 **Total Reviews:** 358 **How Do G2 Users Rate Twilio SendGrid Email API?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 9.0/10) - **Performance and Reliability:** 8.7/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.6/10 (Category avg: 8.5/10) - **Mail Send API:** 9.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Twilio SendGrid Email API?** - **Seller:** [Twilio](https://www.g2.com/sellers/twilio) - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @twilio (81,644 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/twilio-inc-/ (6,678 employees on LinkedIn®) - **Ownership:** NYSE: TWLO **Who Uses This Product?** - **Who Uses This:** Owner, Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 68% Small-Business, 26% Mid-Market #### What Are Twilio SendGrid Email API's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Integrations (2 reviews) - Analytics (1 reviews) - API Quality (1 reviews) - Deliverability (1 reviews) **Cons:** - Difficult Setup (1 reviews) - Limited Templates (1 reviews) - Poor Customer Support (1 reviews) - System Delays (1 reviews) - Template Limitations (1 reviews) ### What Do G2 Reviewers Say About Twilio SendGrid Email API? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Twilio SendGrid Email API beneficial for creating dynamic email templates effortlessly. - Users appreciate the **easy integrations** of Twilio SendGrid, finding the setup process straightforward and user-friendly. - Users value the **excellent reporting** of Twilio SendGrid Email API, appreciating easy integration with third-party software. - Users find the API easy to use with **great functionality** for their email needs despite support delays. - Users benefit from the **improved email deliverability** rates provided by Twilio SendGrid Email API, enhancing communication success. **Cons:** - Users face significant issues with **difficult setup** , especially during "unusual" activity flagging and response delays. - Users wish for **better organization of templates** to group them by projects for easier access and management. - Users face **poor customer support** during unexpected suspensions, leading to frustration and prolonged service disruptions. - Users face **system delays** due to unresponsive support during account suspensions, impacting email delivery efficiency. - Users desire enhanced **organization of templates** , wishing for the ability to group them by project for better management. #### What Are Recent G2 Reviews of Twilio SendGrid Email API? **"[Reliable and Cost Effective Email Service](https://www.g2.com/survey_responses/twilio-sendgrid-email-api-review-1187657)"** **Rating:** 5.0/5.0 stars *— Steven L.* [Read full review](https://www.g2.com/survey_responses/twilio-sendgrid-email-api-review-1187657) --- **"[Reliable and very fast API to run email campaigns](https://www.g2.com/survey_responses/twilio-sendgrid-email-api-review-12701495)"** **Rating:** 5.0/5.0 stars *— Cristian N.* [Read full review](https://www.g2.com/survey_responses/twilio-sendgrid-email-api-review-12701495) --- #### What Are G2 Users Discussing About Twilio SendGrid Email API? - [What is Twilio SendGrid Email API used for?](https://www.g2.com/discussions/what-is-twilio-sendgrid-email-api-used-for) - [How do I send a SendGrid API email?](https://www.g2.com/discussions/how-do-i-send-a-sendgrid-api-email) - [What is the use of SendGrid?](https://www.g2.com/discussions/what-is-the-use-of-sendgrid) - [What is SendGrid email API?](https://www.g2.com/discussions/what-is-sendgrid-email-api) - [Is SendGrid part of twilio?](https://www.g2.com/discussions/is-sendgrid-part-of-twilio) ### 16. [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth. **Average Rating:** 4.3/5.0 **Total Reviews:** 610 **How Do G2 Users Rate SAP Engagement Cloud (formerly SAP Emarsys)?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10) - **Performance and Reliability:** 8.4/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.0/10 (Category avg: 8.5/10) - **Mail Send API:** 8.0/10 (Category avg: 8.9/10) **Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** https://www.sap.com/ - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,052 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,955 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CRM Manager, Marketing Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 49% Mid-Market, 22% Small-Business #### What Are SAP Engagement Cloud (formerly SAP Emarsys)'s Pros and Cons? **Pros:** - Ease of Use (82 reviews) - Automation (61 reviews) - Features (61 reviews) - Personalization (48 reviews) - Helpful (46 reviews) **Cons:** - Missing Features (43 reviews) - Learning Curve (42 reviews) - Difficult Learning (36 reviews) - Not Intuitive (33 reviews) - Limited Features (32 reviews) ### What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in SAP Emarsys, enabling quick campaign launches and streamlined client experiences. - Users value the **almost unlimited automation ability** in SAP Engagement Cloud, enhancing email marketing efficiency and customization. - Users value the **simplicity and comprehensive features** of SAP Emarsys, enhancing efficiency and campaign management effortlessly. - Users value the **easy personalization** offered by SAP Engagement Cloud, enhancing marketing relevance and engagement across channels. - Users value the **helpful customer support** and training provided, enhancing their experience with SAP Engagement Cloud. **Cons:** - Users find the **missing features** in SAP Engagement Cloud limit their ability to fully utilize the product. - Users often face a **steep learning curve** , making it challenging to quickly master SAP Engagement Cloud's features and workflows. - Users find the **difficult learning** curve of SAP Engagement Cloud challenging due to complex templates and segmentation. - Users find the **non-intuitive interface** overwhelming, complicating the learning process and initial user experience. - Users find SAP Engagement Cloud has **limited features** , hindering advanced analytics and flexibility for growth. #### What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)? **"[Intuitive and Comprehensive CRM & Marketing Solution](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-12845065)"** **Rating:** 4.5/5.0 stars *— Arturo G.* [Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-12845065) --- **"[Powerful Marketing Automation with Some Learning Curve](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13093428)"** **Rating:** 4.5/5.0 stars *— Sheik B.* [Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13093428) --- #### What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)? - [What is Emarsys used for?](https://www.g2.com/discussions/what-is-emarsys-used-for) ### 17. [MSG91](https://www.g2.com/products/msg91/reviews) MSG91 is a comprehensive communication platform designed to facilitate seamless interaction between businesses and their customers across multiple channels. By integrating SMS, WhatsApp, email, voice, and advanced marketing automation tools, MSG91 enables organizations to communicate effectively and efficiently, ensuring that messages are delivered promptly and reliably. Targeted at businesses of all sizes, from startups to large enterprises, MSG91 addresses a variety of communication needs. Its versatile features cater to diverse industries, including e-commerce, fintech, healthcare, and technology. Companies can utilize MSG91 for various use cases such as sending one-time passwords (OTPs) for secure logins, providing order updates, and executing personalized marketing campaigns. This all-in-one solution eliminates the need for multiple vendors, allowing businesses to manage their communication strategies from a single, user-friendly dashboard. Key features of MSG91 include robust APIs for SMS, WhatsApp, and email, which facilitate fast and reliable message delivery. The platform's SMS service ensures global reach with dependable performance, while the WhatsApp Business API allows for engaging customer interactions through verified messaging. Additionally, the Email API supports personalized bulk and transactional emails, complete with detailed analytics to track engagement. The Voice API automates calls and reminders, enhancing customer experience without added complexity. Furthermore, the Hello Chatbot offers 24/7 support, handling conversations and lead management across various channels, ensuring that customer inquiries are addressed promptly. MSG91 stands out in the communication landscape due to its commitment to reliability and compliance. With a 99.9% uptime guarantee and adherence to GDPR, TRAI, and Ofcom messaging standards, businesses can trust that their communications are secure and compliant. The platform also offers transparent pricing with a pay-as-you-go model, ensuring that companies only pay for what they use, without hidden fees. Additionally, MSG91 provides dedicated human support, ensuring that users have access to assistance whenever needed. In a rapidly evolving digital landscape, MSG91 not only focuses on message delivery but also on enhancing customer experiences through intelligent automation and real-time analytics. By leveraging these capabilities, businesses can foster meaningful connections with their customers, driving engagement and growth. With over a decade of experience, MSG91 combines Indian innovation with global reliability, making it a trusted partner for thousands of brands looking to optimize their communication strategies. **Average Rating:** 4.5/5.0 **Total Reviews:** 196 **How Do G2 Users Rate MSG91?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Performance and Reliability:** 10.0/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 10.0/10 (Category avg: 8.5/10) - **Mail Send API:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind MSG91?** - **Seller:** [MSG91](https://www.g2.com/sellers/msg91) - **Company Website:** https://msg91.com - **Year Founded:** 2010 - **HQ Location:** Indore, MP - **Twitter:** @msg91 (2,283 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709873/ (36 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 51% Small-Business, 22% Mid-Market #### What Are MSG91's Pros and Cons? **Pros:** - Customer Support (96 reviews) - Helpful (93 reviews) - Ease of Use (86 reviews) - Easy Setup (59 reviews) - Staff Support (56 reviews) **Cons:** - Dashboard Issues (20 reviews) - Lack of Clarity (17 reviews) - Delays (14 reviews) - Poor Customer Support (14 reviews) - Poor Interface Design (12 reviews) ### What Do G2 Reviewers Say About MSG91? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive and helpful customer support** from MSG91, enhancing their experience with the platform. - Users find MSG91's support **exceptionally helpful** , providing a reliable and easy-to-use messaging API experience. - Users appreciate the **ease of use** of MSG91, highlighting its straightforward integration and user-friendly dashboard. - Users value the **easy setup** of MSG91, making integration and adoption straightforward and efficient. - Users value the **excellent staff support** from MSG91, noting prompt, professional assistance and strong product knowledge. **Cons:** - Users find the **dashboard issues** in MSG91 frustrating, citing clutter and unclear guidance that hinders efficiency. - Users find a **lack of clarity** in MSG91's documentation and dashboard, complicating initial setup and configuration. - Users note that **delays in delivery reports** and query resolution can hinder timely communication and efficiency. - Users report **poor customer support** , facing challenges with setup and unclear documentation throughout their experience with MSG91. - Users find the **poor interface design** of MSG91 cluttered and confusing, hindering the overall user experience. #### What Are Recent G2 Reviews of MSG91? **"[Reliable, Fast SMS Delivery with Transparent, Reasonable Pricing](https://www.g2.com/survey_responses/msg91-review-12262112)"** **Rating:** 5.0/5.0 stars *— Abhinav M.* [Read full review](https://www.g2.com/survey_responses/msg91-review-12262112) --- **"[MSG91: Fast, Dependable Messaging with Easy API Integration](https://www.g2.com/survey_responses/msg91-review-12604095)"** **Rating:** 5.0/5.0 stars *— Amber J.* [Read full review](https://www.g2.com/survey_responses/msg91-review-12604095) --- #### What Are G2 Users Discussing About MSG91? - [How do I use MSG91 API?](https://www.g2.com/discussions/how-do-i-use-msg91-api) - [Is MSG91 safe?](https://www.g2.com/discussions/is-msg91-safe) - [Whats is MSG91?](https://www.g2.com/discussions/whats-is-msg91) - [What is the use of MSG91?](https://www.g2.com/discussions/what-is-the-use-of-msg91) ### 18. [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) Campaign Monitor is a simple yet powerful email marketing solution designed to help users create, manage, and optimize their email campaigns. This tool is tailored for marketers seeking to enhance their communication with subscribers through visually appealing and personalized emails. By focusing on user-friendly features, Campaign Monitor empowers individuals and teams to effectively engage their audience and drive conversions without needing extensive technical skills. This email marketing platform is particularly beneficial for small to medium-sized businesses, non-profits, marketing agencies, IT agencies, and marketing teams that prioritize building strong relationships with their subscribers. With its intuitive interface and robust functionality, Campaign Monitor caters to a diverse range of users, from those just starting in email marketing to seasoned professionals looking for efficient ways to streamline their campaigns. The platform's design is centered around making email marketing accessible, enabling users to focus on crafting compelling messages rather than getting bogged down by technical complexities. Key features of Campaign Monitor include a library of beautiful email templates, a drag-and-drop email builder, and engagement-based segmentation tools. The pre-designed templates allow users to create visually striking emails that reflect their brand identity, while the drag-and-drop builder simplifies the process of customizing layouts and content. This means that even users with minimal design experience can produce professional-quality emails that resonate with their audience. Engagement-based segmentation further enhances the effectiveness of campaigns by allowing marketers to tailor their content based on subscriber behavior and preferences, ensuring that the right message reaches the right audience at the right time. In addition to these features, Campaign Monitor offers comprehensive analytics and reporting tools that provide insights into campaign performance. Users can track open rates, click-through rates, and other key metrics, enabling them to refine their strategies and improve future campaigns. This data-driven approach helps marketers understand what resonates with their audience, allowing for continuous improvement and increased engagement over time. Overall, Campaign Monitor stands out in the email marketing category by combining ease of use with powerful features that facilitate effective communication. Its focus on personalization, design, and analytics makes it a valuable tool for any organization looking to enhance its email marketing efforts and foster lasting relationships with subscribers. **Average Rating:** 4.1/5.0 **Total Reviews:** 708 **How Do G2 Users Rate Campaign Monitor?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.4/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.9/10 (Category avg: 8.5/10) - **Mail Send API:** 9.1/10 (Category avg: 8.9/10) **Who Is the Company Behind Campaign Monitor?** - **Seller:** [Marigold](https://www.g2.com/sellers/marigold-a8361ce6-777b-44ee-9300-b69d5ed350d6) - **Company Website:** https://meetmarigold.com/ - **Year Founded:** 2017 - **HQ Location:** Nashville, US - **LinkedIn® Page:** https://www.linkedin.com/company/meet-marigold (979 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Marketing Specialist - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 55% Small-Business, 32% Mid-Market #### What Are Campaign Monitor's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - User-Friendly (14 reviews) - Easy Setup (13 reviews) - Intuitive (11 reviews) - User Interface (11 reviews) **Cons:** - Missing Features (11 reviews) - Email Issues (6 reviews) - Email Management (5 reviews) - Campaign Issues (3 reviews) - Limited Features (3 reviews) ### What Do G2 Reviewers Say About Campaign Monitor? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Campaign Monitor, finding it intuitive and simple to navigate effectively. - Users love the **user-friendly interface** of Campaign Monitor, making it easy for anyone to start using it effectively. - Users find the **easy setup** of Campaign Monitor allows for efficient email creation and integration with other systems. - Users appreciate the **intuitive design** of Campaign Monitor, making navigation and setup seamless and efficient. - Users appreciate the **user-friendly interface** of Campaign Monitor, making navigation and email building effortless for all users. **Cons:** - Users find a **lack of crucial features** in Campaign Monitor, particularly for insights and template sharing. - Users express concern over **email issues** , including difficulties in tracking and managing campaigns effectively. - Users are frustrated with **limited email management capabilities** , impacting their ability to track and sort campaigns effectively. - Users report **campaign delivery issues** and limited reporting capabilities that lead to frustration and uncertainty. - Users note the **limited features** of Campaign Monitor, especially for those needing advanced functionalities or complex automation. #### What Are Recent G2 Reviews of Campaign Monitor? **"[Campaignmonitor: All-in-One, Easy Drag-and-Drop Email Platform - Perfect for New Starters](https://www.g2.com/survey_responses/campaign-monitor-review-13048696)"** **Rating:** 5.0/5.0 stars *— Ben E.* [Read full review](https://www.g2.com/survey_responses/campaign-monitor-review-13048696) --- **"[Campaign Monitor: Advanced Segmentation and Intuitive Drag-and-Drop Builder](https://www.g2.com/survey_responses/campaign-monitor-review-13046879)"** **Rating:** 5.0/5.0 stars *— Shelley J.* [Read full review](https://www.g2.com/survey_responses/campaign-monitor-review-13046879) --- #### What Are G2 Users Discussing About Campaign Monitor? - [What is Campaign Monitor used for?](https://www.g2.com/discussions/what-is-campaign-monitor-used-for) - 1 comment - [What is CreateSend?](https://www.g2.com/discussions/what-is-createsend) - [Is Campaign Monitor Free?](https://www.g2.com/discussions/is-campaign-monitor-free) - [How do I use Campaign Monitor?](https://www.g2.com/discussions/how-do-i-use-campaign-monitor) - [Is Campaign Monitor good?](https://www.g2.com/discussions/is-campaign-monitor-good) - 1 comment ### 19. [SendPulse](https://www.g2.com/products/sendpulse/reviews) SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month. **Average Rating:** 4.6/5.0 **Total Reviews:** 684 **How Do G2 Users Rate SendPulse?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.0/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.5/10 (Category avg: 8.5/10) - **Mail Send API:** 9.0/10 (Category avg: 8.9/10) **Who Is the Company Behind SendPulse?** - **Seller:** [SendPulse](https://www.g2.com/sellers/sendpulse) - **Year Founded:** 2015 - **HQ Location:** New York - **Twitter:** @SendPulseCom (2,084 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9359878/ (190 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 90% Small-Business, 9% Mid-Market #### What Are SendPulse's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Automation (37 reviews) - Easy Setup (34 reviews) - Email Marketing (32 reviews) - Features (28 reviews) **Cons:** - Missing Features (22 reviews) - Limited Features (16 reviews) - Learning Curve (15 reviews) - Limited Options (13 reviews) - Not Intuitive (12 reviews) ### What Do G2 Reviewers Say About SendPulse? *AI-generated summary from verified user reviews* **Pros:** - Users find SendPulse to be **very easy to use** , enjoying a seamless sign-up process and intuitive experience. - Users love the **automation features** of SendPulse, simplifying email and message communication with customers effortlessly. - Users commend the **easy setup** of SendPulse, appreciating its straightforward onboarding and intuitive user interface. - Users value the **seamless integration** of SendPulse's chatbot and CRM, enhancing business automation and efficiency. - Users love the **user-friendly interface** of SendPulse, allowing easy email and message creation for all needs. **Cons:** - Users find **missing features** in SendPulse, including an outdated UI and basic analytics compared to newer tools. - Users find the **limited features** of SendPulse, particularly in analytics and UI, hinder their overall experience. - Users find the **learning curve steep** , as navigating the interface and FAQs can be confusing and overwhelming. - Users find SendPulse has **limited options** , wishing for improved integrations and cost-effective features for small businesses. - Users find the **WhatsApp API setup and UI cumbersome** , leading to frustration while managing complex workflows. #### What Are Recent G2 Reviews of SendPulse? **"[Chat Bot is a great source of information for our users and saves us great amount of work.](https://www.g2.com/survey_responses/sendpulse-review-8697479)"** **Rating:** 5.0/5.0 stars *— Fernando C.* [Read full review](https://www.g2.com/survey_responses/sendpulse-review-8697479) --- **"[Sendpulse Does Everything I Need: Intuitive Chatbot Builder That Just Works](https://www.g2.com/survey_responses/sendpulse-review-13054623)"** **Rating:** 4.5/5.0 stars *— Vercueil v.* [Read full review](https://www.g2.com/survey_responses/sendpulse-review-13054623) --- #### What Are G2 Users Discussing About SendPulse? - [What is SendPulse used for?](https://www.g2.com/discussions/what-is-sendpulse-used-for) - 1 comment ### 20. [SuprSend](https://www.g2.com/products/suprsend/reviews) SuprSend is a notification infrastructure built for modern product teams who need reliable, scalable, and developer-friendly notifications without building everything from scratch. WHY TEAMS CHOOSE SUPRSEND: Stop Rebuilding Notifications Most teams waste 3-6 months building notification systems that break at scale. SuprSend gives you enterprise-grade infrastructure out of the box so you can ship notifications in days, not months. One API, Every Channel Send to email, SMS, WhatsApp, Slack, MS Teams, mobile push, web push, and in-app—all with a single API call. No more juggling multiple vendor SDKs or maintaining separate integrations. Built for Developers, Loved by Product Teams Developers get clean APIs and SDKs (Node, Python, Java, Go, PHP). Product teams get a no-code workflow builder to create, test, and launch notifications without engineering bottlenecks. Workflows That Actually Work Build smart notification workflows with batching, digests, delays, conditional logic, timezone support, and cross-channel routing. Send the right message, on the right channel, at the right time. WHAT YOU GET: - Unified Notification API - One API for all channels - Template Management - Version-controlled templates with live preview - Workflow Builder - Drag-and-drop workflows with conditions and delays - In-App Inbox & Feed - Drop-in React components for web and mobile - User Preferences - Out-of-the-box preference management - Multi-Tenancy - Per-tenant customization for B2B2C products - Vendor Management - Automatic failover between email/SMS providers - Smart Routing - Intelligent channel selection based on user behavior - Real-time Analytics - Logs, delivery rates, and failure alerts - Data Warehouse Integration - Run campaigns on top of your data BUILT FOR: - SaaS products needing transactional emails (password resets, invoices, alerts) - B2B2C platforms requiring per-tenant notification customization - Growth teams running engagement campaigns across multiple channels - Engineering teams who don't want to build notification infrastructure TRUSTED BY: Startups to scaling companies across SaaS, E-commerce, FinTech, HealthTech, and EdTech rely on SuprSend to handle millions of notifications daily. Try SuprSend for free: https://www.suprsend.com/ **Average Rating:** 4.8/5.0 **Total Reviews:** 126 **How Do G2 Users Rate SuprSend?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.4/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 9.4/10 (Category avg: 8.5/10) - **Mail Send API:** 9.5/10 (Category avg: 8.9/10) **Who Is the Company Behind SuprSend?** - **Seller:** [SuprSend](https://www.g2.com/sellers/suprsend) - **Company Website:** https://www.suprsend.com - **Year Founded:** 2022 - **HQ Location:** San Francisco, CA - **Twitter:** @SuprSend (102 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/suprsend/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 72% Small-Business, 22% Mid-Market #### What Are SuprSend's Pros and Cons? **Pros:** - Notifications (60 reviews) - Ease of Use (57 reviews) - Notification Features (57 reviews) - Integrations (42 reviews) - Easy Setup (41 reviews) **Cons:** - Missing Features (26 reviews) - Limited Features (8 reviews) - Limited Templates (5 reviews) - Difficult Setup (4 reviews) - Learning Curve (4 reviews) ### What Do G2 Reviewers Say About SuprSend? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **visual workflow builder** of SuprSend, simplifying notification management without needing code. - Users value the **ease of use** of SuprSend, enabling smooth workflow management without the need for coding. - Users appreciate the **user-friendly notification workflow builder** in SuprSend, enabling seamless management and updates without coding. - Users love the **seamless integrations** with backend systems, streamlining notification setup and saving valuable development time. - Users value the **easy setup** of SuprSend, enabling personalized notifications without coding hassles for different user types. **Cons:** - Users note that the **analytics features are lacking** details, suggesting improvements for a more comprehensive experience. - Users desire more **features on the platform** to enhance complex marketing notifications, as current options are limited. - Users find the **limited templates** frustrating, wishing for more options to save time and enhance customization. - Users find the **difficult setup** of SuprSend time-consuming, often requiring significant effort before enjoying its seamless experience. - Users find a **steep learning curve** with SuprSend, needing time to configure and understand the platform effectively. #### What Are Recent G2 Reviews of SuprSend? **"[Streamlining Multi-Channel Notifications with Ease](https://www.g2.com/survey_responses/suprsend-review-12762968)"** **Rating:** 5.0/5.0 stars *— Rutvik V.* [Read full review](https://www.g2.com/survey_responses/suprsend-review-12762968) --- **"[SuprSend Makes Multi-Channel Notifications Clean, Scalable, and Developer-Friendly](https://www.g2.com/survey_responses/suprsend-review-12770173)"** **Rating:** 4.0/5.0 stars *— Sakshi T.* [Read full review](https://www.g2.com/survey_responses/suprsend-review-12770173) --- ### 21. [Knock](https://www.g2.com/products/knock-knock/reviews) Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everything you need to power notifications for your product, including: - A powerful workflow engine to automate and manage your entire cross-channel motion, from in-product messaging to email and push notifications. - Branded, in-product messaging components, including embeddable inboxes, feeds, and lifecycle messages. - Broadcasts make it easy to send effective, one-time messages to custom audiences. - A dynamic template manager for consistent, personalized cross-channel messaging. - End-to-end observability and analytics to monitor platform health and engagement. - Notification preferences give users control of where and when they receive notifications to increase retention. - Powerful integrations with dozens of tools across email, SMS, push, and chat. **Average Rating:** 4.6/5.0 **Total Reviews:** 147 **How Do G2 Users Rate Knock?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.4/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.6/10 (Category avg: 8.5/10) - **Mail Send API:** 9.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Knock?** - **Seller:** [Knock](https://www.g2.com/sellers/knock-68c9dc19-2711-4d35-9006-94e645cd7e02) - **Company Website:** https://knock.app/ - **Year Founded:** 2021 - **HQ Location:** New York, NY - **Twitter:** @knocklabs (2,106 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/knocklabs/ (23 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, CTO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 72% Small-Business, 21% Mid-Market #### What Are Knock's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Notifications (30 reviews) - Easy Setup (26 reviews) - Customer Support (24 reviews) - Easy Integrations (19 reviews) **Cons:** - Missing Features (15 reviews) - Notification Issues (8 reviews) - Difficult Setup (7 reviews) - Insufficient Features (7 reviews) - Complexity (6 reviews) ### What Do G2 Reviewers Say About Knock? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Knock, highlighting its intuitive UI and seamless integrations for all team members. - Users find Knock provides **centralized and reliable notifications** , streamlining processes and saving engineering time effectively. - Users find Knock's **easy setup** a standout feature, allowing seamless integrations and quick deployment of notifications. - Users highlight the **outstanding customer support** from Knock, praising its responsiveness and expertise in resolving issues. - Users value the **easy integrations** of Knock, facilitating quick setups for notifications and enhancing team collaboration. **Cons:** - Users note the **missing features** in Knock, such as outdated documentation and lack of Vue.js components. - Users experience **notification issues** with Knock, including confusion over UI updates and challenges in implementing push notifications. - Users find the **difficult setup** of Knock challenging, especially with the learning curve and UI-based configurations. - Users find the **insufficient features** of Knock limiting, particularly in analytics and UI intuitiveness. - Users find the **complexity of email creation** with HTML in Knock can be challenging and occasionally confusing. #### What Are Recent G2 Reviews of Knock? **"[Robust Multichannel Notifications Made Easy](https://www.g2.com/survey_responses/knock-review-13041880)"** **Rating:** 5.0/5.0 stars *— Tyler T.* [Read full review](https://www.g2.com/survey_responses/knock-review-13041880) --- **"[Effortless Workflow Management with Powerful Integrations](https://www.g2.com/survey_responses/knock-review-12789262)"** **Rating:** 5.0/5.0 stars *— Bradly L.* [Read full review](https://www.g2.com/survey_responses/knock-review-12789262) --- ### 22. [SMTP2GO](https://www.g2.com/products/smtp2go/reviews) A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring, SPF and DKIM are professionally managed for each customer. Native-English speaking support is available worldwide (agents in the USA, UK, Australia, and New Zealand). Servers are also located around the world, meaning fast connection speeds and network redundancy. **Average Rating:** 4.7/5.0 **Total Reviews:** 221 **How Do G2 Users Rate SMTP2GO?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.4/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.8/10 (Category avg: 8.5/10) - **Mail Send API:** 8.9/10 (Category avg: 8.9/10) **Who Is the Company Behind SMTP2GO?** - **Seller:** [SMTP2GO](https://www.g2.com/sellers/smtp2go) - **Year Founded:** 2006 - **HQ Location:** Christchurch, NZ - **Twitter:** @smtp2go (770 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18241669/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 63% Small-Business, 30% Mid-Market #### What Are SMTP2GO's Pros and Cons? **Pros:** - Deliverability (2 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Reliability (1 reviews) **Cons:** - Expensive (2 reviews) - Difficult Setup (1 reviews) - Lack of Clarity (1 reviews) - Limited Features (1 reviews) - Limited Templates (1 reviews) ### What Do G2 Reviewers Say About SMTP2GO? *AI-generated summary from verified user reviews* **Pros:** - Users value the **efficient email deliverability** of SMTP2GO, praising its reliability and ease of configuration. - Users enjoy the **easy customization** of SMTP2GO, finding it reliable and straightforward for various setups. - Users find SMTP2GO's **ease of use** exceptional, appreciating its reliable setup and smooth email delivery process. - Users find the **easy setup** of SMTP2GO incredibly reliable, making it a top recommendation for email delivery. - Users commend the **reliability** of SMTP2GO, ensuring seamless email delivery for their web development needs. **Cons:** - Users find SMTP2GO's pricing to be **expensive** , particularly challenging for businesses needing high-volume email sending. - Users struggle with the **difficult setup** of SMTP2GO, which complicates integration and leads to frustrating account issues. - Users face a **lack of clarity** regarding account suspensions and the reasons behind unusual activity claims. - Users are frustrated by the **limited features** of SMTP2GO, which hampers effective email marketing and functionality. - Users find the **limited templates** in SMTP2GO restrict creativity and efficiency in email design and deployment. #### What Are Recent G2 Reviews of SMTP2GO? **"[We've been using SMTP2GO for 4 years](https://www.g2.com/survey_responses/smtp2go-review-10936317)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/smtp2go-review-10936317) --- **"[Fairly solid service with decent support](https://www.g2.com/survey_responses/smtp2go-review-805432)"** **Rating:** 4.5/5.0 stars *— Nathan L.* [Read full review](https://www.g2.com/survey_responses/smtp2go-review-805432) --- #### What Are G2 Users Discussing About SMTP2GO? - [What is SMTP2GO used for?](https://www.g2.com/discussions/smtp2go-what-is-smtp2go-used-for) - 1 comment - [What does SMTP2GO do?](https://www.g2.com/discussions/what-does-smtp2go-do) - 1 comment - [How do I configure smtp2go?](https://www.g2.com/discussions/how-do-i-configure-smtp2go) - 2 comments - [Is smtp2go safe?](https://www.g2.com/discussions/is-smtp2go-safe) - [What is smtp2go used for?](https://www.g2.com/discussions/what-is-smtp2go-used-for) - 3 comments ### 23. [Moosend](https://www.g2.com/products/moosend/reviews) Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 130+ email templates, automation recipes, and AI Writer, users can set up their campaigns right away. And they can rest assured emails will reach the inbox as Moosend scores a 98% deliverability rate. They can also use advanced features like Audience Discovery to get smart segments based on customer behavior, transactional emails to send important updates at the right time, and custom reports to track the numbers they need. Users can pick a pricing plan that works for them. Or, create a custom plan with add-ons of their choice. No matter their plan, they can reach the support team through email or chat and get advice on how to optimize their campaigns. Finally, Moosend is GDPR and ISO-27001 compliant and follows all the latest security standards to guarantee customer data remains safe. Try Moosend's core features for free: https://moosend.com/register/ Get a Custom Quote: https://moosend.com/contact-us/sales/ **Average Rating:** 4.6/5.0 **Total Reviews:** 721 **How Do G2 Users Rate Moosend?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.0/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.3/10 (Category avg: 8.5/10) - **Mail Send API:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Moosend?** - **Seller:** [Constant Contact](https://www.g2.com/sellers/constant-contact-5aaee82b-8325-4eeb-b7b7-15fada778076) - **Company Website:** https://www.constantcontact.com/home - **Year Founded:** 1995 - **HQ Location:** Waltham, US - **Twitter:** @ConstantContact (67,137 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/constant-contact/ (1,147 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 82% Small-Business, 14% Mid-Market #### What Are Moosend's Pros and Cons? **Pros:** - Ease of Use (24 reviews) - Easy Creation (13 reviews) - Customer Support (12 reviews) - Email Marketing (12 reviews) - User-Friendly Interface (12 reviews) **Cons:** - Limited Templates (5 reviews) - Missing Features (5 reviews) - Poor Customer Support (5 reviews) - Learning Curve (4 reviews) - Limited Features (4 reviews) ### What Do G2 Reviewers Say About Moosend? *AI-generated summary from verified user reviews* **Pros:** - Users find Moosend extremely **easy to use** , making email marketing straightforward even for beginners. - Users love the **easy creation** of campaigns with Moosend, finding it simple and efficient even with minimal design skills. - Users value the **excellent customer support** of Moosend, appreciating quick help and accessibility whenever needed. - Users appreciate the **user-friendly email templates** of Moosend, enabling quick and professional campaign creation without design skills. - Users appreciate the **user-friendly interface** of Moosend, making newsletter management simple and intuitive. **Cons:** - Users find the **limited templates** in Moosend insufficient, lacking variety and modern aesthetics for customizability. - Users find Moosend's **missing features** frustrating, particularly regarding theme customizability and image management options. - Users find **poor customer support** frustrating, particularly with unhelpful and condescending email responses. - Users find the **learning curve steep** for advanced features and customization, requiring time and effort to navigate. - Users note **limited features** in Moosend, mentioning outdated templates and basic reporting that hinder versatility. #### What Are Recent G2 Reviews of Moosend? **"[Moosend Makes Email Automations Fast, Visual, and Stress-Free for Non-Coders](https://www.g2.com/survey_responses/moosend-review-12656353)"** **Rating:** 4.5/5.0 stars *— Nikki M.* [Read full review](https://www.g2.com/survey_responses/moosend-review-12656353) --- **"[Simplicity and Power Meet in Moosend](https://www.g2.com/survey_responses/moosend-review-12703536)"** **Rating:** 5.0/5.0 stars *— Fouad B.* [Read full review](https://www.g2.com/survey_responses/moosend-review-12703536) --- #### What Are G2 Users Discussing About Moosend? - [What is Moosend used for?](https://www.g2.com/discussions/what-is-moosend-used-for) - 4 comments - [How do you use Moosend?](https://www.g2.com/discussions/how-do-you-use-moosend) - 2 comments - [How does Moosend work?](https://www.g2.com/discussions/how-does-moosend-work) - 1 comment - [What is Moosend?](https://www.g2.com/discussions/what-is-moosend) - 2 comments ### 24. [Courier](https://www.g2.com/products/courier/reviews) Courier is a platform that makes it fast and easy to build a notifications system. Product and engineering teams need template management, custom routing, detailed logs, automated workflows, and other internal tools to run critical operations. Rather than build from scratch, developers can use Courier to build a powerful notifications infrastructure, faster. Our notifications designer includes drag-and-drop building blocks so you can assemble a notification in minutes. From there, you can write custom code, connect to data sources, or add additional channels such as email, chat, in-app, SMS, and push to create dynamic notifications your users will love. Thousands of companies like LaunchDarkly, Contentful, Lattice, Vanta, and ApartmentList use Courier to power their notifications that drive faster operations and better engagement. **Average Rating:** 4.5/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Courier?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Performance and Reliability:** 9.4/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.3/10 (Category avg: 8.5/10) - **Mail Send API:** 9.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Courier?** - **Seller:** [Courier](https://www.g2.com/sellers/courier) - **Year Founded:** 2019 - **HQ Location:** San Francisco, California - **Twitter:** @trycourier (1,424 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/trycourier/ (1,184 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 75% Small-Business, 22% Mid-Market #### What Are Courier's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Customer Support (1 reviews) - Notifications (1 reviews) - Personalization (1 reviews) - Templates (1 reviews) **Cons:** - API Integration Issues (1 reviews) - Customization Difficulty (1 reviews) - Integration Issues (1 reviews) - Limited Customization (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Courier? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Courier, particularly appreciating its dynamic configuration and intuitive design features. - Users appreciate the **great customer support** of Courier, benefiting from multiple contact options for assistance. - Users value the **dynamic notification configuration** and responsive customer support, enhancing overall user experience. - Users love the **dynamic email personalization** features of Courier, enjoying the ease of drag and drop design. - Users love the **dynamic email templates** of Courier, praising the ease of use with drag and drop design. **Cons:** - Users express concern over the **lack of API integration options** , limiting connectivity with various social media platforms. - Users find **customization difficult** , with advanced settings being particularly challenging to navigate and implement effectively. - Users express concern over the **lack of integration options** , limiting connectivity with various social media platforms. - Users find the **limited customization** options frustrating, making high-level adjustments challenging and time-consuming. - Users express frustration over the **lack of integration options** for social media services, limiting platform versatility. #### What Are Recent G2 Reviews of Courier? **"[A Developer's API for Easy Design and notification with Courier](https://www.g2.com/survey_responses/courier-review-10035503)"** **Rating:** 5.0/5.0 stars *— Shiva A.* [Read full review](https://www.g2.com/survey_responses/courier-review-10035503) --- **"[This is a great platform for sending noficaitons in a nice easy to implememt way.](https://www.g2.com/survey_responses/courier-review-10832638)"** **Rating:** 4.0/5.0 stars *— Evgeniy P.* [Read full review](https://www.g2.com/survey_responses/courier-review-10832638) --- #### What Are G2 Users Discussing About Courier? - [What are the advantages of courier services?](https://www.g2.com/discussions/what-are-the-advantages-of-courier-services) - [What services do couriers provide?](https://www.g2.com/discussions/what-services-do-couriers-provide) - 2 comments - [What is a courier software?](https://www.g2.com/discussions/what-is-a-courier-software) - [What are the features of courier service?](https://www.g2.com/discussions/what-are-the-features-of-courier-service) ### 25. [Mailgun](https://www.g2.com/products/mailgun/reviews) Mailgun: The Most Relied Upon Email Platform for Growing Businesses A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java. Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails. Searchable logs mean you always know what is happening to your email while tags make it easy to A/B test and report on your data, all via our webhooks. **Average Rating:** 4.2/5.0 **Total Reviews:** 314 **How Do G2 Users Rate Mailgun?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10) - **Performance and Reliability:** 8.9/10 (Category avg: 9.1/10) - **Enterprise Scalability:** 8.5/10 (Category avg: 8.5/10) - **Mail Send API:** 9.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Mailgun?** - **Seller:** [Sinch](https://www.g2.com/sellers/sinch) - **Company Website:** https://www.sinch.com - **Year Founded:** 2008 - **HQ Location:** Stockholm, Sweden - **Twitter:** @wearesinch (3,648 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sinch (4,371 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CTO, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 80% Small-Business, 16% Mid-Market #### What Are Mailgun's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Reliability (18 reviews) - Deliverability (15 reviews) - Features (12 reviews) - API Quality (11 reviews) **Cons:** - Expensive (11 reviews) - Email Issues (8 reviews) - Learning Curve (6 reviews) - Missing Information (5 reviews) - Poor Customer Support (5 reviews) ### What Do G2 Reviewers Say About Mailgun? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Mailgun, appreciating its simple integration and straightforward setup process. - Users commend the **high reliability** of Mailgun for seamless email delivery and consistent performance in communications. - Users praise Mailgun for its **strong deliverability** , ensuring successful email sending and real-time engagement with notifications. - Users appreciate the **robust and reliable features** of Mailgun for seamless email management and enhanced deliverability. - Users praise Mailgun for its **highly reliable API** , simplifying email integration and enhancing deliverability and performance monitoring. **Cons:** - Users find Mailgun's **pricing model expensive** , especially for smaller teams or startups, causing concerns about affordability. - Users report **email issues** with Mailgun, including poor customer service and security concerns regarding spam and account management. - Users find the **learning curve steep** , especially for those needing technical knowledge and dealing with customer service issues. - Users report **missing information** in Mailgun’s processes and poor customer service, leading to frustrating experiences. - Users experience **poor customer support** with Mailgun, facing slow responses and account issues without satisfactory resolutions. #### What Are Recent G2 Reviews of Mailgun? **"[Effortless Email Automation with Top-Notch Deliverability](https://www.g2.com/survey_responses/mailgun-review-12641409)"** **Rating:** 4.0/5.0 stars *— Nate H.* [Read full review](https://www.g2.com/survey_responses/mailgun-review-12641409) --- **"[Easy Squarespace Integration, Fair Pricing, and Fast Support](https://www.g2.com/survey_responses/mailgun-review-13068893)"** **Rating:** 5.0/5.0 stars *— Jairo A.* [Read full review](https://www.g2.com/survey_responses/mailgun-review-13068893) --- #### What Are G2 Users Discussing About Mailgun? - [What is Mailgun used for?](https://www.g2.com/discussions/mailgun-what-is-mailgun-used-for) - 2 comments - [How much does mailgun cost?](https://www.g2.com/discussions/how-much-does-mailgun-cost) - 1 comment - [What is mailgun API?](https://www.g2.com/discussions/what-is-mailgun-api) - [Is mailgun safe?](https://www.g2.com/discussions/is-mailgun-safe) - 1 upvote - [What is mailgun used for?](https://www.g2.com/discussions/what-is-mailgun-used-for) - 1 comment ## What Is Transactional Email Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to Transactional Email Software? - [Email Marketing Software](https://www.g2.com/categories/email-marketing) - [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability) - [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) --- ## How Do You Choose the Right Transactional Email Software? ### What You Should Know About Transactional Email Software ### What is Transactional Email Software? The average inbox receives dozens of automated emails a day. This includes everything from order confirmations to promotional emails. A transactional email service facilitates courtesy messages, signup campaigns, and other email communications that do not require a great deal of personalization. Transactional messages fill the need for generic, bulk emails for basic customer events, in between more interpersonal conversations. This automation is valuable for nurturing relationships with customers. In addition to basic email automation, the tools in this category often generate valuable insight from recipients. Measuring details such as click-through rates of emails encourages marketing and customer service teams to continuously refine their messaging for improved end results (e.g., subscriptions, purchases, etc.). A transactional email service has a dual purpose of sending emails and drawing conclusions from their performance. Key Benefits of Transactional Email Software - Automatically sending large volumes of email - Using a trusted server to ensure emails are bypassing spam filters and are successfully delivered - Tracking key metrics to see if a strategy is working successfully - Providing another platform to market a product - Building trust with customers by providing an official transactional email receipt ### Why Use Transactional Email Software? Email messaging is not something to be taken lightly. Today, this form of communication is one of the most effective methods that customers use to interact with businesses. A busy organization can ensure a steady flow of emails at every opportunity where correspondence is expected while using a transactional email service. Different opportunities include receipts for online purchases or signing up for a newsletter. This helps ease the burden on marketing and customer service teams so they can focus their efforts on high-level strategy and interactions. Beyond this, transactional email delivery provides select features such as [marketing analytics software](https://www.g2.com/categories/marketing-analytics), which generates valuable data including deliverability, timing, and composition of every automated response sent. Today’s consumers are accustomed to receiving emails at regular intervals throughout their buying journey. These modern email services provide assurance to customers that transactions are successfully processed, acknowledged, and valued by a business. This plays a significant role in brand reputation and customer satisfaction. A simple email influences important consumer decisions such as subscriptions, renewals, and future purchases. Along the way, analytics features assist with shaping a company’s voice and overall email strategy. Considering the increasing relevance of email communications, continuous improvements translate to desirable results across an entire organization. ### Who Uses Transactional Email Software? How many emails does the average person send a month? 500? 50,000? Transactional email solutions are normally used by companies and users sending a massive number of emails every day. Most users of transactional email tools need them because their servers can't handle the volume of emails they need to send, or their server is flagged by consumers' emails as spam, preventing delivery. Most transactional email tools use a trusted simple mail transfer protocol (SMTP) server—allowing emails to bypass the spam filter—and are built to efficiently support high email volume. The platforms in this category are often used in conjunction with [email marketing software](https://www.g2.com/categories/email-marketing), [marketing automation software](https://www.g2.com/categories/marketing-automation), or other tools that assist with the delivery of emails. Many products in this category serve multiple functions and exist in more than one software category. Transactional email tools benefit users in charge of customer-facing messaging (e.g., marketing, sales). Development or IT teams may be involved with the setup and modification of these platforms such as configuring SMTP servers and ensuring compliance (e.g., GDPR compliance) with any regulations and general deliverability. The specific uses in an organization vary depending on the size, structure, and responsibilities of a team. This could include anything from establishing email addresses to testing and improving messaging. ### Transactional Email Software Features Deciding on what a company needs out of a transactional email tool determines which is right for that organization. Some transactional email tools are simple solutions for only sending email, while others give a whole dashboard of options. Some solutions even allow users to write lines of code to fully customize their experience. Advanced statistics, notifications, email design, and more are all things to consider before making a transactional email software decision. The following are some features you may come across as you research the diverse offerings in this category **Workflow automation —** At any given moment, an established brand can have dozens of automated messages queued up for delivery. These messages serve as appropriate responses to various actions or events in the customer lifecycle. Transactional email services map out responses and automatically send emails when the customer takes the correct course of action. Response flow features within these products are similar to those of [chatbots software](https://www.g2.com/categories/chatbots). In addition to choosing which email to send, these automation workflows help associate sent emails with different domains based on their purpose. Large businesses may have many unique domains for sending emails, and may find a case-by-case effectiveness for different domains after testing the performance of email campaigns. Email segmentation is a significant component of an automated email sending service, such as those made possible with these products. Segmentation enables businesses to target specific groups of recipients when sending emails, and distribute the most valuable message at the optimal moments. Administrators using these tools adjust segmentation when configuring or editing transactional email workflows, to further streamline the flow of messaging and maximize the ROI potential of each email sent. **Email customization —** Transactional emails always contain something unique. This can be the name of the customer or social media user who has signed up for a service or the confirmation on a product purchased through an e-commerce site. Depending on how custom each email needs to be, different transactional email tools help solve these problems. Think about how unique each email sent out needs to be before making a transactional email decision, as certain tools offer more robust customization features than others. To prepare an email for delivery, platforms often include templates with different email designs, layouts, fonts, and other features. These involve everything from the margins of an email to custom buttons in the messages. In addition to templates, some transactional email apps allow for complete customization from scratch, using a built-in layout tool or an integration with external software. It is important to consider the purpose of each email sent, and use this to inform the design and messaging of the different responses in a workflow. This may mean including different buttons in an email or rearranging the order of email sections based on deliverability analytics. **Email analytics —** Transactional marketing relies on continuous improvement to succeed. Several products featured in this category include some degree of reporting capabilities. With these features, businesses can track email after they send it, and capture metrics including open rates, click-through rates, and engagement with each section, link, or button. Analytics also help users identify deliverability issues, so organizations can remedy underlying issues and improve their email services. Certain products include specialized spam filter testing, domain testing, or other tools to ensure maximum deliverability and customer trust with each email sent. Some transactional email software tools allow split testing to compare the success rate of different versions of the same email. This is also known as A/B testing. The A/B testing features in some products uncover an additional layer of insights to help shape an ongoing email strategy, and make the choices that are most likely to benefit an organization and customers alike. People are constantly flooded with new emails, and it takes a well-thought-out message to be worth their time and consideration. The richer the email analytics, the higher chance of an effective transactional email campaign. **Integrations —** Transactional email tools integrate with certain applications, frameworks, and existing email campaigns to execute automated responses to customer actions, capture the appropriate data, and steer customers to their desired outcomes. A few examples of these integrated systems include [CRM software](https://www.g2.com/categories/crm), [email marketing software](https://www.g2.com/categories/email-marketing), and [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms). It is important to research a product’s integrations to see how they align with current technology infrastructure. If a platform does not offer ideal integrations, it may not be used to its full potential. Reach out to the vendor of a given product to ask about integrations, and how to get the most value out of a transactional email service. ### Software and Services Related to Transactional Email Software The following are solutions that go hand-in-hand with transactional email software to engage with an audience throughout their customer journey and convert each message into the desired results for a business. **Email marketing software —** While the solutions in this category are focused around emails that are triggered by customer events, [email marketing software](https://www.g2.com/categories/email-marketing) assists with direct campaigns that are planned around a marketing schedule and significant company updates. Email marketing campaigns include customer newsletters, product updates, or details about special promotions. These messages can be planned out as notifications for customer deadlines or other important calls to action. Transactional email products integrate with or offer certain features of email marketing software, to ensure appropriate, engaging messaging is delivered to customers. **Marketing automation software —** [Marketing automation software](https://www.g2.com/categories/marketing-automation) expands on the functionalities of email marketing tools, helping streamline marketing workflows across multiple digital channels at a time. This includes email as well as digital display advertisements, SMS messages, and social media, among others. Along with general automation of campaigns, these platforms often provide actionable insights into marketing campaigns before, during, and after they are completed. These tools are distinct from email marketing platforms, with capabilities for multiple channels along with intelligent automation and data collection related to campaign performance and customer interactions. **Email marketing services —** [Email marketing services](https://www.g2.com/categories/email-marketing-services) help bear the weight of customer-facing email campaigns, from messaging strategy to distributing them to the right customers at the right time. These services include everything from courtesy email reminders to a complete newsletter. If a business is struggling with one or all aspects of email efforts, the organization can outsource the associated tasks to email marketing experts. This ensures a complete, successful email initiative, whether you have 100 recipients or 1 million.