# Best Telemedicine Software - Page 17

*By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*


Telemedicine, also known as telehealth, enables health care practitioners to effectively evaluate, diagnose, and treat patients remotely. Telemedicine leverages smart devices and electronic technologies (such as web conferencing and mobile applications) to provide an alternative mode of treatment to in-person clinic visits. With telemedicine, health care professionals can provide real-time treatment and care to their patients around the clock, in addition to offering their patients convenience, bettering patient follow-up and engagement, and reducing the number of missed appointments and cancellations. Telemedicine software can be utilized by any health care professional in any health care specialty.

To qualify for inclusion in the Telemedicine category, a product must:

- Encrypt patient data to remain in compliance with HIPAA regulation
- Utilize telecommunications-based technology
- Adhere to state-specific laws regarding telemedicine and telehealth





## Top Telemedicine Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Carepatron](https://www.g2.com/products/carepatron/reviews) | 4.5/5.0 (548 reviews) | Solo-practice telehealth with AI-assisted documentation | "[Easy Templates Simplify Case Assessments](https://www.g2.com/survey_responses/carepatron-review-13051702)" |
| 2 | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | 4.7/5.0 (342 reviews) | HIPAA-compliant telehealth with unified patient messaging | "[Flexible, Versatile Communication for Growing Teams with Spruce Health](https://www.g2.com/survey_responses/spruce-health-review-13054721)" |
| 3 | [Practice Better](https://www.g2.com/products/practice-better/reviews) | 4.7/5.0 (297 reviews) | All-in-one solo telehealth practice operations | "[Everything at Your Fingertips with Practice Better](https://www.g2.com/survey_responses/practice-better-review-8288026)" |
| 4 | [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) | 4.7/5.0 (294 reviews) | — | "[Powerdiary is like having an assistant](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-5314178)" |
| 5 | [Klara](https://www.g2.com/products/klara/reviews) | 4.6/5.0 (105 reviews) | HIPAA-compliant patient messaging with voicemail transcription | "[Enhanced Patient Communication, Easy Setup](https://www.g2.com/survey_responses/klara-review-12000889)" |
| 6 | [Talkspace](https://www.g2.com/products/talkspace/reviews) | 3.9/5.0 (12 reviews) | Asynchronous text-based mental health therapy | "[The Right Platform for Talking and Therapy](https://www.g2.com/survey_responses/talkspace-review-9085960)" |
| 7 | [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5.0 (361 reviews) | Specialty-specific EHR with integrated telehealth billing | "[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)" |
| 8 | [iPlum](https://www.g2.com/products/iplum/reviews) | 4.3/5.0 (201 reviews) | HIPAA-compliant client messaging for private practice | "[Dedicated Business Number &amp; Quick Setup Professional Image, Better Work‑Life Balance](https://www.g2.com/survey_responses/iplum-review-13053638)" |
| 9 | [Doxy.me](https://www.g2.com/products/doxy-me/reviews) | 4.5/5.0 (98 reviews) | HIPAA-compliant telehealth with zero-download patient access | "[Effortless Meetings and Top-Notch Security](https://www.g2.com/survey_responses/doxy-me-review-12053358)" |
| 10 | [Curogram](https://www.g2.com/products/curogram/reviews) | 4.8/5.0 (99 reviews) | EHR-integrated patient communication and telehealth | "[Effortless Patient Communication, Needs Better Merging](https://www.g2.com/survey_responses/curogram-review-12793642)" |


## G2 Grid® for Telemedicine Software
![G2 Grid® for Telemedicine Software plotting products by satisfaction and market presence](https://www.g2.com/categories/telemedicine/grids.png?focus%5B%5D=154579&focus%5B%5D=47888&focus%5B%5D=47168&focus%5B%5D=108963&focus%5B%5D=46458&focus%5B%5D=140008&focus%5B%5D=111520&focus%5B%5D=15407)
Highlighted products: Carepatron, Spruce Health, Practice Better, Zanda (formerly Power Diary), Klara, ModMed, Talkspace, and iPlum.
Underlying data: [Grid® JSON](https://www.g2.com/categories/telemedicine/grids.json?focus%5B%5D=carepatron&amp;focus%5B%5D=spruce-health&amp;focus%5B%5D=practice-better&amp;focus%5B%5D=zanda-formerly-power-diary&amp;focus%5B%5D=klara&amp;focus%5B%5D=modmed&amp;focus%5B%5D=talkspace&amp;focus%5B%5D=iplum)


## How Many Telemedicine Software Products Does G2 Track?
**Total Products under this Category:** 254

### Category Stats (Jul 2026)
- **Average Rating**: 4.21/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: InteliChart (+0.53%) - Among all products in this category, InteliChart recorded the largest rating increase compared to last month
*Last updated: July 22, 2026*


## How Does G2 Rank Telemedicine Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,400+ Authentic Reviews
- 254+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


---

**Sponsored**

### Ada

Ada is an enterprise Agentic Customer Experience (ACX) company that helps large organizations deploy, manage, optimize, and scale AI agents for customer service, with more than 550 AI agents deployed across the world&#39;s most demanding enterprise environments. Ada&#39;s core differentiator is the ACX Operating Model: the only approach in the category that pairs an enterprise AI platform with structured methodology and expert guidance. The logic behind it is direct: the best customer experiences come from businesses that own and operate their AI agents, not ones that depend on vendors to run them. The companies that own their AI capability are the ones that compound value. Ada&#39;s job is to help them get there. Ada delivers that ownership through three components: the ACX Platform (AI agent management across every channel and language, no engineering dependency required), ACX Practice (a structured methodology for building, governing, and scaling an ACX program), and ACX Experts (who work alongside internal teams to build lasting internal fluency). The ACX Platform is designed with these core components: - Reasoning Engine™: A patent-pending intelligence layer that powers the AI agent across all channels using shared customer context, business logic, and configurable policies, with built-in accuracy and safety controls. Consistent experience meets reduced overhead. - Conversation Hub: Deploy an AI agent across voice, messaging, email, and custom channels in 60+ languages, with structured handoff to human agents when escalation is needed. - Performance Center: Tools for building, testing, and optimizing AI agent behavior, including Playbooks for complex multi-step workflows (refunds, rebookings, authentication), Coaching for continuous improvement, and Simulations for safe pre-launch testing. Tracks resolution rate, CSAT, NPS, and custom KPIs. - Developer Toolkit: Pre-built connectors for Salesforce, Zendesk, and ServiceNow, plus APIs, SDKs, and an MCP Server for managing the AI agent from tools like Claude or ChatGPT. - Enterprise-grade security: SOC 2 Type II, GDPR, HIPAA, PCI DSS, and AIUC-1 certified, with Zero Data Retention and regional data residency. Ada was the first ACX platform to have achieved AIUC-1 certification, the world&#39;s first AI safety standard specifically designed for customer service agents—and Ada helped write it. Proven customer outcomes include: - IPSY (ecommerce) achieved 943% ROI on its AI investment within four months of using Ada&#39;s ACX platform alongside a 63% improvement in automated resolution rate and a 41% improvement in CSAT. Endy (retail) achieved an 85% automated resolution rate during a major national promotion and 75% CSAT during their warehouse sale. - eSky Group (travel) saw a 17-point increase in automated resolution in four months, a 19-point CSAT jump, and 200% ROI—running three brands across 50+ markets with one team on one platform. - Blackhawk Network (fintech) transformed into a mature ACX operation, automatically resolving ~50% of all incoming inquiries across brands and channels, and upskilling frontline agents with plans to expand AI across the entire enterprise. Across Ada&#39;s customer base, the impact extends beyond efficiency metrics. At ClickUp, support agents shifted from manually building chatbot content to specializing in product areas and contributing to lifecycle and retention strategy. At Endy, volume relief created new AI coaching and QA roles rather than headcount reductions. Ada is built for enterprise organizations with high-volume, complex support operations across industries including financial services, telecommunications, retail and ecommerce, travel, insurance, and technology.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1604&amp;secure%5Bchosen_at%5D=2026-07-23T05%3A46%3A35Z&amp;secure%5Bdisplayable_resource_id%5D=1896&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=retargeted_product&amp;secure%5Bplacement_resource_ids%5D%5B%5D=37339&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=37339&amp;secure%5Bresource_id%5D=1604&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=llm_category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftelemedicine%3Fpage%3D11&amp;secure%5Btoken%5D=ab5172a90a4b5d9214d332f488d1eefe9ff72b430ff05264eb2e5d4f1514b3de&amp;secure%5Burl%5D=https%3A%2F%2Fwww.ada.cx%2Flp%2Fconversational-ai-for-customer-service%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2-clicks&amp;secure%5Burl_type%5D=custom_url)

---


## What Is Telemedicine Software?

[Health Care Software](https://www.g2.com/categories/health-care)

## What Software Categories Are Similar to Telemedicine Software?

- [Medical Billing Software](https://www.g2.com/categories/medical-billing)
- [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)
- [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management)
- [EHR Software](https://www.g2.com/categories/ehr)
- [Mental Health Software](https://www.g2.com/categories/mental-health)
- [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)
- [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)



