# Best ServiceNow Marketplace Apps - Page 4 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* The ServiceNow Store apps category includes a diverse range of applications designed to extend the functionality of the ServiceNow platform. These apps cater to various industries and business needs, offering solutions that enhance compliance, streamline IT operations, improve customer service, and optimize asset management. By integrating seamlessly with ServiceNow, these applications provide specialized features such as automated regulatory updates, network security change management, system health monitoring, and privileged access control. They enable organizations to address specific challenges, improve operational efficiency, and ensure compliance with industry standards. To qualify for inclusion in the ServiceNow Store Apps category, a product must: - Have features and use cases that do not fit into existing marketplace apps categories - Integrate seamlessly with the ServiceNow platform to enhance its core functionalities ## How Many ServiceNow Marketplace Apps Products Does G2 Track? **Total Products under this Category:** 417 ### Category Stats (Jul 2026) - **Average Rating**: 4.32/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ManageEngine Zoho Assist - Remote Support and Screen Sharing (+2.72%) - Among all products in this category, ManageEngine Zoho Assist - Remote Support and Screen Sharing recorded the largest rating increase compared to last month *Last updated: July 18, 2026* ## How Does G2 Rank ServiceNow Marketplace Apps Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 19,900+ Authentic Reviews - 417+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which ServiceNow Marketplace Apps Is Best for Your Use Case? - **Highest User Satisfaction:** [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - **Best Free Software:** [TeamViewer](https://www.g2.com/products/teamviewer/reviews) --- **Sponsored** ### FormAssembly FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. FormAssembly turns secure web forms into governed data collection workflows. From the moment information is submitted, it is validated, structured, and routed reliably into systems of record, like Salesforce. With AI-assisted guidance from Fai, teams can design sophisticated workflows faster without sacrificing control or compliance. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1403&secure%5Bchosen_at%5D=2026-07-19T08%3A26%3A35Z&secure%5Bdisplayable_resource_id%5D=493&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=10596&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=10596&secure%5Bresource_id%5D=1403&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fservicenow-store-apps%3Fpage%3D18&secure%5Btoken%5D=4cd06570a908612c98027ef0d8c5ea972c27886f3e25f84d6d89b2277b00bdc7&secure%5Burl%5D=https%3A%2F%2Fwww.formassembly.com%2Fsign-up%2F%3F%26utm_source%3Dg2%26utm_medium%3Dlisting%26utm_campaign%3Dfree-trial%26utm_content%3Dlead-capture&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated ServiceNow Marketplace Apps Products in 2026? ### 1. [Azure Secure and Well-Managed Cloud](https://www.g2.com/products/azure-secure-and-well-managed-cloud/reviews) Gain visibility and control across your hybrid cloud with simplified operations management and security **Average Rating:** 3.9/5.0 **Total Reviews:** 96 **How Do G2 Users Rate Azure Secure and Well-Managed Cloud?** - **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 5.0/10 (Category avg: 8.8/10) - **Ease of Setup:** 7.1/10 (Category avg: 8.7/10) - **Value:** 5.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Azure Secure and Well-Managed Cloud?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 54% Enterprise, 24% Small-Business #### What Are Recent G2 Reviews of Azure Secure and Well-Managed Cloud? **"[Managing our cloud resources as well as on premise resources through single cloud platform](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-5147135)"** **Rating:** 4.0/5.0 stars *— Verified User in Food & Beverages* [Read full review](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-5147135) --- **"[Your one view for both on-premise and cloud Infrastructure monitoring](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-6635957)"** **Rating:** 4.5/5.0 stars *— Temitope P.* [Read full review](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-6635957) --- #### What Are G2 Users Discussing About Azure Secure and Well-Managed Cloud? - [What are the benefits and challenges of using Azure Secure and Well-Managed Cloud for your cloud infrastructure?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-azure-secure-and-well-managed-cloud-for-your-cloud-infrastructure) - [What is Microsoft Operations Management Suite used for?](https://www.g2.com/discussions/what-is-microsoft-operations-management-suite-used-for) ### 2. [Bob](https://www.g2.com/products/buildonme-llc-bob/reviews) Bob is an advanced HR platform designed to modernize and streamline human resource management for organizations operating in today's dynamic work environment. It offers a comprehensive suite of tools that facilitate efficient onboarding, compensation management, culture development, and people analytics. Bob's intuitive interface and data-driven approach empower HR teams to manage their workforce effectively, fostering a collaborative and engaging workplace culture. Key Features and Functionality: - Onboarding: Simplifies the integration of new employees into the organization, ensuring a smooth transition and immediate engagement. - Compensation Management: Provides tools to manage and analyze compensation structures, ensuring fairness and competitiveness. - Culture Development: Facilitates the cultivation of a positive workplace culture through engagement tools and analytics. - People Analytics: Delivers actionable insights into workforce data, aiding in informed decision-making and strategic planning. Primary Value and Solutions: Bob addresses the challenges of managing a diverse and distributed workforce by offering a centralized platform that enhances HR processes. It solves common HR pain points such as inefficient onboarding, complex compensation planning, and lack of actionable workforce insights. By leveraging Bob, organizations can improve employee engagement, streamline HR operations, and make data-driven decisions that contribute to overall business success. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Bob?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 10.0/10 (Category avg: 8.8/10) - **Ease of Setup:** 9.2/10 (Category avg: 8.7/10) - **Value:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Bob?** - **Seller:** [BuildOnMe](https://www.g2.com/sellers/buildonme) - **Year Founded:** 2003 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1,761 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Enterprise #### What Are Bob's Pros and Cons? **Pros:** - Navigation Ease (1 reviews) ### What Do G2 Reviewers Say About Bob? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **navigation ease** of Bob, finding a wealth of useful information conveniently in one location. #### What Are Recent G2 Reviews of Bob? **"[Bob makes things easy](https://www.g2.com/survey_responses/bob-review-10628193)"** **Rating:** 5.0/5.0 stars *— Verified User in Security and Investigations* [Read full review](https://www.g2.com/survey_responses/bob-review-10628193) --- **"[Friendly and intuitive](https://www.g2.com/survey_responses/bob-review-9978401)"** **Rating:** 4.0/5.0 stars *— Julio S.* [Read full review](https://www.g2.com/survey_responses/bob-review-9978401) --- ### 3. [Bucher + Suter Connects](https://www.g2.com/products/bucher-suter-connects/reviews) b+s Connects for ServiceNow is an instantly ready, out-of-the-box integration for Cisco Contact Center (CCE & CCX) providing agents with nothing less than x-ray vision when it comes to enhancing satisfaction by identifying and solving customer issues effectively. **Average Rating:** 3.8/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Bucher + Suter Connects?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Ease of Setup:** 10.0/10 (Category avg: 8.7/10) - **Value:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Bucher + Suter Connects?** - **Seller:** [Bucher + Suter AG](https://www.g2.com/sellers/bucher-suter-ag) - **Year Founded:** 1981 - **HQ Location:** Worblaufen, Switzerland - **LinkedIn® Page:** https://www.linkedin.com/company/bucher-suter/ (143 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 25% Enterprise #### What Are Recent G2 Reviews of Bucher + Suter Connects? **"[Great Expirence](https://www.g2.com/survey_responses/bucher-suter-connects-review-7191246)"** **Rating:** 5.0/5.0 stars *— Mayuresh G.* [Read full review](https://www.g2.com/survey_responses/bucher-suter-connects-review-7191246) --- **"[Best integration application](https://www.g2.com/survey_responses/bucher-suter-connects-review-7196281)"** **Rating:** 4.0/5.0 stars *— Nageswara Reddy M.* [Read full review](https://www.g2.com/survey_responses/bucher-suter-connects-review-7196281) --- ### 4. [buzzPost](https://www.g2.com/products/buzzpost/reviews) buzzPost is a real-time in-browser notification platform designed to enhance user engagement within ServiceNow applications. By delivering instant, on-screen alerts, buzzPost ensures that users receive timely information without the need to switch between applications or rely on external communication channels. This seamless integration facilitates prompt responses to critical events, improving overall workflow efficiency. Key Features and Functionality: - Real-Time Alerts: Delivers immediate notifications for events such as incident assignments, security updates, and customer interactions, enabling users to act swiftly. - In-App Reminders: Provides instant, in-application reminders, reducing dependence on emails and enhancing user productivity. - Action Requests: Facilitates interactive approval requests and task assignments directly within the ServiceNow interface, streamlining decision-making processes. - Broadcast Messaging: Allows for the dissemination of messages to individuals or groups, ensuring consistent communication across teams. - Low-Code Integration: Offers straightforward integration with ServiceNow, Salesforce, Appian, and other web applications, often requiring minimal coding effort. - Scalability: Supports over 10,000 concurrent users out of the box, with the capability to scale further as organizational needs grow. Primary Value and User Solutions: buzzPost addresses the challenge of delayed communication within enterprise applications by providing immediate, in-context notifications. This real-time messaging capability ensures that users are promptly informed of critical events, leading to faster response times and improved operational efficiency. By integrating seamlessly with existing platforms and requiring minimal setup, buzzPost enhances user experience and productivity without adding complexity to the system. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate buzzPost?** - **ServiceNow Integration:** 10.0/10 (Category avg: 8.8/10) - **Ease of Setup:** 10.0/10 (Category avg: 8.7/10) - **Value:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind buzzPost?** - **Seller:** [Elin Software](https://www.g2.com/sellers/elin-software) - **Year Founded:** 2015 - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/elin-software (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are buzzPost's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Positive Experience (2 reviews) - Communication (1 reviews) - User Interface (1 reviews) **Cons:** - Lack of Customization (1 reviews) - Navigation Issues (1 reviews) ### What Do G2 Reviewers Say About buzzPost? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of BuzzPost, enjoying its user-friendly interface for content scheduling and collaboration. - Users appreciate the **user-friendly interface** of BuzzPost, which simplifies scheduling and enhances campaign performance. - Users find **communication effortless** with buzzPost, allowing them to send messages quickly through voice recordings. - Users value the **user-friendly interface** of BuzzPost, enhancing their content scheduling and engagement effortlessly. **Cons:** - Users feel that buzzPost lacks **customization options** , particularly for navigation and notification preferences. - Users express a need for **easier navigation** and a less cluttered interface in buzzPost. #### What Are Recent G2 Reviews of buzzPost? **"[Important alerts received on-time!](https://www.g2.com/survey_responses/buzzpost-review-10631066)"** **Rating:** 5.0/5.0 stars *— Shruti T.* [Read full review](https://www.g2.com/survey_responses/buzzpost-review-10631066) --- **"[Buzz Point](https://www.g2.com/survey_responses/buzzpost-review-11393249)"** **Rating:** 5.0/5.0 stars *— Verified User in Accounting* [Read full review](https://www.g2.com/survey_responses/buzzpost-review-11393249) --- ### 5. [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have. **Average Rating:** 4.7/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Device42, A Freshworks Company?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10) - **Ease of Setup:** 8.5/10 (Category avg: 8.7/10) - **Value:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Device42, A Freshworks Company?** - **Seller:** [Device42](https://www.g2.com/sellers/device42) - **Year Founded:** 2010 - **HQ Location:** West Haven, CO - **Twitter:** @device42 (1,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2345405/ (82 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Enterprise, 35% Mid-Market #### What Are Device42, A Freshworks Company's Pros and Cons? **Pros:** - Asset Management (3 reviews) - Ease of Use (1 reviews) - Productivity Improvement (1 reviews) - Solutions (1 reviews) - Tracking (1 reviews) **Cons:** - Complexity (1 reviews) - Latency Issues (1 reviews) - Learning Curve (1 reviews) - Navigation Issues (1 reviews) - Performance Issues (1 reviews) ### What Do G2 Reviewers Say About Device42, A Freshworks Company? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **clear visibility of IT assets and dependencies** offered by Device42, simplifying tracking and troubleshooting. - Users appreciate the **ease of use** of Device42, simplifying tracking and troubleshooting of IT assets effortlessly. - Users value the **productivity improvement** offered by Device42, streamlining asset tracking and troubleshooting effortlessly. - Users appreciate the **latest trends in asset management** and comprehensive hybrid IT discovery offered by Device42. - Users value the **efficient tracking** of IT assets and dependencies, streamlining infrastructure management and troubleshooting. **Cons:** - Users find Device42's **complexity** challenging to navigate initially, particularly for smaller teams during setup. - Users experience **latency issues** with Device42, particularly during large data transfers, impacting performance and usability. - Users find the **learning curve steep** , making setup and navigation challenging initially, particularly for smaller teams. - Users find the **navigation issues** of Device42 challenging, especially during initial setup and for smaller teams. - Users experience occasional **performance issues** , particularly when managing large data sets or requests. #### What Are Recent G2 Reviews of Device42, A Freshworks Company? **"[Effortless IT Asset Tracking and Insightful Dependency Mapping](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-12113407)"** **Rating:** 4.0/5.0 stars *— Ajay D.* [Read full review](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-12113407) --- **"[Integrated and Powerful Solution in IT Asset Management](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-11990079)"** **Rating:** 4.5/5.0 stars *— osman y.* [Read full review](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-11990079) --- #### What Are G2 Users Discussing About Device42, A Freshworks Company? - [What is D42?](https://www.g2.com/discussions/what-is-d42) - [What is a CMDB used for?](https://www.g2.com/discussions/what-is-a-cmdb-used-for) - 1 comment - [How much does Device42 cost?](https://www.g2.com/discussions/how-much-does-device42-cost) - 1 comment - [How does Device42 work?](https://www.g2.com/discussions/how-does-device42-work) - 1 comment ### 6. [Document Exporter](https://www.g2.com/products/document-exporter/reviews) Document Exporter is the solution for you! It can create documents that perfectly fit your corporate design without the need to train the usage of another editor because all templates are built using the well-known Microsoft Word application. **Average Rating:** 4.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Document Exporter?** - **ServiceNow Integration:** 6.7/10 (Category avg: 8.8/10) - **Ease of Setup:** 9.2/10 (Category avg: 8.7/10) - **Value:** 7.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Document Exporter?** - **Seller:** [syscovery Solve & Serve](https://www.g2.com/sellers/syscovery-solve-serve) - **Year Founded:** 1999 - **HQ Location:** Mannheim, DE - **Twitter:** @SolveServe (16 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6327467 (37 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Small-Business, 33% Enterprise #### What Are Document Exporter's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Access (1 reviews) - Implementation Ease (1 reviews) - Integrations (1 reviews) - Performance Efficiency (1 reviews) ### What Do G2 Reviewers Say About Document Exporter? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Document Exporter, finding it user-friendly and straightforward to implement. - Users find Document Exporter **easy to access** , enjoying its user-friendly interface and straightforward data gathering features. - Users find the **implementation ease** of Document Exporter ideal, highlighting its user-friendly and straightforward setup process. - Users love the **multiple format support** for exports, enhancing versatility and efficiency in document handling. - Users praise the **fast document exports** of Document Exporter, enabling efficient workflow and quick results. #### What Are Recent G2 Reviews of Document Exporter? **"[Creating document out of raw data is now really simple.](https://www.g2.com/survey_responses/document-exporter-review-10656333)"** **Rating:** 4.0/5.0 stars *— Aishwarya N.* [Read full review](https://www.g2.com/survey_responses/document-exporter-review-10656333) --- **"[Easy to use document export tool](https://www.g2.com/survey_responses/document-exporter-review-10971587)"** **Rating:** 4.0/5.0 stars *— Nitansha K.* [Read full review](https://www.g2.com/survey_responses/document-exporter-review-10971587) --- ### 7. [EZPrinter](https://www.g2.com/products/ezprinter/reviews) An easy to customize printing template **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate EZPrinter?** - **ServiceNow Integration:** 7.8/10 (Category avg: 8.8/10) - **Ease of Setup:** 8.9/10 (Category avg: 8.7/10) - **Value:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind EZPrinter?** - **Seller:** [DataMantle Technologies](https://www.g2.com/sellers/datamantle-technologies) - **Year Founded:** 2018 - **HQ Location:** Chesterfield, US - **LinkedIn® Page:** http://www.linkedin.com/company/datamantle (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are EZPrinter's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Ease of Use (1 reviews) - Navigation Ease (1 reviews) - Positive Experience (1 reviews) - Setup Ease (1 reviews) **Cons:** - Poor Support Services (1 reviews) ### What Do G2 Reviewers Say About EZPrinter? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **responsive customer support** of EZPrinter, making setup and inquiries a breeze. - Users find the **ease of use** of EZPrinter invaluable, thanks to quick delivery and helpful customer support. - Users praise the **user-friendly interface and navigation** of EZPrinter, making it easy to operate and efficient. - Users appreciate the **politeness of the staff and quick support** provided by EZPrinter, enhancing their overall experience. - Users praise the **setup ease** of EZPrinter, highlighting quick delivery and helpful customer support for a smooth start. **Cons:** - Users experience **poor support services** , often needing multiple contacts to resolve issues with EZPrinter. #### What Are Recent G2 Reviews of EZPrinter? **"[Easy understanding](https://www.g2.com/survey_responses/ezprinter-review-10671696)"** **Rating:** 5.0/5.0 stars *— Tej C.* [Read full review](https://www.g2.com/survey_responses/ezprinter-review-10671696) --- **"[Printer not Printing - Call EZPrinter - One Stop Solution for All your Printer needs](https://www.g2.com/survey_responses/ezprinter-review-10580311)"** **Rating:** 4.5/5.0 stars *— Gopal S.* [Read full review](https://www.g2.com/survey_responses/ezprinter-review-10580311) --- ### 8. [IAM Identity & Access Management](https://www.g2.com/products/iam-identity-access-management/reviews) Identity and Access Management (IAM is a comprehensive framework of policies and technologies designed to ensure that the right individuals within an organization have appropriate access to technology resources. By managing user identities and controlling access permissions, IAM systems enhance security, streamline operations, and support regulatory compliance. Key Features and Functionality: - Identity Management: Creation, maintenance, and deletion of user accounts, including management of credentials and implementation of multi-factor authentication (MFA methods. - Access Management: Control over user access rights to systems, applications, and data, assigning permissions based on roles and responsibilities. - Authentication and Authorization: Verification of user identities through various methods (e.g., passwords, biometrics and determination of their access rights within systems. - Single Sign-On (SSO: Enables users to access multiple systems and applications with a single set of credentials, enhancing productivity and simplifying password management. - Monitoring and Auditing: Continuous tracking of user activities, logging access attempts, and generating compliance reports to detect anomalies and support regulatory requirements. Primary Value and Solutions Provided: IAM solutions address critical challenges in modern organizations by: - Enhancing Security: Preventing unauthorized access to systems and data, thereby reducing the risk of data breaches and security incidents. - Improving User Experience: Simplifying access processes through SSO and efficient access controls, allowing employees to focus on their tasks without login issues. - Ensuring Regulatory Compliance: Facilitating adherence to data protection regulations by enforcing access control policies and maintaining detailed audit logs. - Reducing Operational Costs: Automating access management tasks, thereby decreasing the workload on IT departments and minimizing costs associated with password resets and account management. - Supporting Scalability: Adapting to organizational growth by maintaining high levels of security without compromising operational efficiency. Implementing an effective IAM system is essential for organizations aiming to secure their digital assets, comply with regulatory standards, and optimize operational processes. **Average Rating:** 4.8/5.0 **Total Reviews:** 3 **How Do G2 Users Rate IAM Identity & Access Management?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10) - **Ease of Setup:** 7.2/10 (Category avg: 8.7/10) - **Value:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind IAM Identity & Access Management?** - **Seller:** [Lempinen & Partners Oy](https://www.g2.com/sellers/lempinen-partners-oy) - **Year Founded:** 2012 - **HQ Location:** Espoo, FI - **LinkedIn® Page:** https://www.linkedin.com/company/appmore-ltd/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Small-Business, 33% Enterprise #### What Are IAM Identity & Access Management's Pros and Cons? **Pros:** - Integrations (1 reviews) ### What Do G2 Reviewers Say About IAM Identity & Access Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **seamless integrations** of IAM with AWS tools, enhancing scalability and flexibility for their operations. #### What Are Recent G2 Reviews of IAM Identity & Access Management? **"[Solid Identity Management Solution](https://www.g2.com/survey_responses/iam-identity-access-management-review-10752389)"** **Rating:** 4.5/5.0 stars *— Eric G.* [Read full review](https://www.g2.com/survey_responses/iam-identity-access-management-review-10752389) --- **"[Identity and Access Management necessity of today's organizations](https://www.g2.com/survey_responses/iam-identity-access-management-review-10012351)"** **Rating:** 5.0/5.0 stars *— Somnath M.* [Read full review](https://www.g2.com/survey_responses/iam-identity-access-management-review-10012351) --- ### 9. [ManageEngine Analytics Plus](https://www.g2.com/products/manageengine-analytics-plus/reviews) ManageEngine Analytics Plus (cloud and on-premises) is an IT analytics application with integrated artificial intelligence, machine learning, and natural language processing capabilities that enable you gain insights into your data simply by asking or typing out questions in plain English. Analytics Plus enables you to consolidate data from several IT applications, databases, local files and feeds, and cloud drives into a single console to get a unified view of the IT environment including IT service management, network operations management, project management, endpoint security management, and privileged access management. https://www.manageengine.com/analytics-plus/ Key features Quick setup Start creating visualizations from scratch in minutes using Analytics Plus with a drag-and-drop report builder. Over 400 out-of-the-box reports and dashboards Unlock instant value with more than 400 prebuilt reports and dashboards tailored for specific business scenarios. Analytics Plus intelligently reads imported data and runs correlation logic to generate reports instantly. You can also customize these reports further to suit your business needs. Powerful data blending from multiple applications and data sources Break free of data silos. With Analytics Plus, you can connect, correlate, and analyze data from several applications and data sources using cross-data analytics and advanced data modeling techniques. This enables you to look beyond independent components in IT and get insight into the big picture. AI-powered analytics assistant for code-free reporting and analysis Change the way you interact with data. No more codes. No more queries. Analytics Plus' built-in AI-assistant, Zia, interprets voice and text-based questions and responds with rich, visual responses. Zia also provides intuitive suggestions to customize your questions and narrow down your results. You can also teach Zia to understand commonly-used jargon and keywords conventionally used in your business. Real-time collaboration for faster decision-making Discover and communicate hidden opportunities and threats to your peers in real time using report comments. Notice an opportunity to reduce software spending in your IT budget report, or spot a possible security gap in your audit reports? Tag the right person in charge and discuss your ideas instantly. No need to wait for the monthly review meeting. Trend forecasting to enable accurate predictions Leverage the power of Analytics Plus' robust forecasting engine and predict the future accurately. Plan IT budgets by forecasting seasonal spikes in asset and resource requirements, prepare for downtime by predicting maintenance schedules of applications and networks, or make contingency plans by predicting deviations in day-to-day operational metrics such as service-level agreements (SLAs) or project backlogs. Fine-grained access controls for secure sharing Email, export, publish, and share slideshows with your teams to enable swift collaboration. Use role-based access controls to ensure your data is completely secure. Schedule emails and get insights straight in your inbox. Set up threshold-based alerts and get notified via in-app or email notifications of any change in your data. Interactive visualizations for granular data analysis Set up a data-driven culture where everyone can interact with data. Using Analytics Plus, your team can swap visualizations in seconds, view underlying data in reports, and drill down into specifics to understand data better and gain in-depth insights. Lower total cost of ownership Analytics Plus can save organizations up to 50 percent of their total cost of ownership when compared to leading IT analytics applications offering similar functionalities. Supported integrations Analytics Plus offers out-of-the-box integrations with the following applications: ServiceNow Jira Zendesk ServiceDesk Plus ServiceDesk Plus MSP SupportCenter Plus Desktop Central Patch Manager Plus Mobile Device Manager Plus Password Manager Pro PAM360 OpManager Applications Manager **Average Rating:** 4.4/5.0 **Total Reviews:** 13 **How Do G2 Users Rate ManageEngine Analytics Plus?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 10.0/10 (Category avg: 8.8/10) - **Ease of Setup:** 8.9/10 (Category avg: 8.7/10) - **Value:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind ManageEngine Analytics Plus?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Company Size:** 54% Enterprise, 38% Mid-Market #### What Are ManageEngine Analytics Plus's Pros and Cons? **Pros:** - Dashboard Usability (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) - Positive Experience (1 reviews) ### What Do G2 Reviewers Say About ManageEngine Analytics Plus? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **dynamic and modern dashboards** of ManageEngine Analytics Plus, enhancing their data visualization experience. - Users find the **ease of use** in ManageEngine Analytics Plus enhances their efficiency and productivity significantly. - Users appreciate the **easy integrations** in ManageEngine Analytics Plus, enabling seamless access to valuable insights and results. - Users appreciate the **seamless integrations** with ITSM SDP, enhancing insights and delivering powerful analytical results. - Users appreciate the **dynamic dashboards and efficient reporting** of ManageEngine Analytics Plus, enhancing their analytical capabilities. #### What Are Recent G2 Reviews of ManageEngine Analytics Plus? **"[Clear CTO/CIO Dashboards and Unified IT Alert Visibility](https://www.g2.com/survey_responses/manageengine-analytics-plus-review-12548158)"** **Rating:** 4.0/5.0 stars *— Ronak J.* [Read full review](https://www.g2.com/survey_responses/manageengine-analytics-plus-review-12548158) --- **"[Reliable Analytics Platform for Operational Visibility](https://www.g2.com/survey_responses/manageengine-analytics-plus-review-12864536)"** **Rating:** 5.0/5.0 stars *— Shailesh D.* [Read full review](https://www.g2.com/survey_responses/manageengine-analytics-plus-review-12864536) --- ### 10. [Plat4Mation Sitios Kanban Board](https://www.g2.com/products/plat4mation-sitios-kanban-board/reviews) A Kanban board is a work and workflow visualization tool that enables you to optimize the flow of your work. The Kanban board uses interactive cards to communicate status, progress, and issues. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Plat4Mation Sitios Kanban Board?** - **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10) - **Value:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Plat4Mation Sitios Kanban Board?** - **Seller:** [Plat4Mation](https://www.g2.com/sellers/plat4mation) - **Year Founded:** 2013 - **HQ Location:** Utrecht, Netherlands - **Twitter:** @plat4mation (509 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3474915 (742 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Small-Business #### What Are Recent G2 Reviews of Plat4Mation Sitios Kanban Board? **"[Best software to keep track of tickets](https://www.g2.com/survey_responses/plat4mation-sitios-kanban-board-review-5343370)"** **Rating:** 5.0/5.0 stars *— Verified User in Airlines/Aviation* [Read full review](https://www.g2.com/survey_responses/plat4mation-sitios-kanban-board-review-5343370) --- **"[The best Kanban board](https://www.g2.com/survey_responses/plat4mation-sitios-kanban-board-review-5392849)"** **Rating:** 4.5/5.0 stars *— Jayanth T.* [Read full review](https://www.g2.com/survey_responses/plat4mation-sitios-kanban-board-review-5392849) --- #### What Are G2 Users Discussing About Plat4Mation Sitios Kanban Board? - [What is Plat4Mation Sitios Kanban Board used for?](https://www.g2.com/discussions/what-is-plat4mation-sitios-kanban-board-used-for) ### 11. [Precision Bridge Data Migrator](https://www.g2.com/products/precision-bridge-data-migrator/reviews) Precision Bridge is dedicated to simplifying data migration and data management across enterprise Service Management platforms - covering data migration, archiving, replication and synchronisation. With over 150 successful projects and more than 1 billion records migrated, Precision Bridge has the expertise and the tooling to make your next migration simple and fast. The Precision Bridge Data Migration and Management Solution has collectively saved organisations over 100,000 hours - freeing teams to focus on what matters most, while we handle the complexity of moving their Service Management data. **Average Rating:** 4.6/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Precision Bridge Data Migrator?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 10.0/10 (Category avg: 8.8/10) - **Ease of Setup:** 8.8/10 (Category avg: 8.7/10) - **Value:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Precision Bridge Data Migrator?** - **Seller:** [Service Management Integrations Limited](https://www.g2.com/sellers/service-management-integrations-limited-cc9d971b-1c57-4761-82de-91f30ffced5d) - **Year Founded:** 2014 - **HQ Location:** London, GB - **Twitter:** @PrecisionBridge (19 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/itsm-bridge (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Precision Bridge Data Migrator's Pros and Cons? **Pros:** - Software Deployment (1 reviews) **Cons:** - Challenges in Migration (1 reviews) - Expensive (1 reviews) - Lack of Customization (1 reviews) ### What Do G2 Reviewers Say About Precision Bridge Data Migrator? *AI-generated summary from verified user reviews* **Pros:** - Users value the **software deployment** capabilities of Precision Bridge Data Migrator for seamless data migration and project transitions. **Cons:** - Users find the **challenges in migration** daunting, especially for newcomers facing navigation and customization limitations. - Users find the **high cost** of Precision Bridge Data Migrator questionable, particularly for those who use it infrequently. - Users find the **limited customization** of Precision Bridge Data Migrator challenging, especially for new users navigating the tool. #### What Are Recent G2 Reviews of Precision Bridge Data Migrator? **"[Flexible, Fast Migration for a Complex Cloud-to-On-Prem Move](https://www.g2.com/survey_responses/precision-bridge-data-migrator-review-13102602)"** **Rating:** 5.0/5.0 stars *— Patrick D.* [Read full review](https://www.g2.com/survey_responses/precision-bridge-data-migrator-review-13102602) --- **"[Reliable Automation for a Complex, High-Volume Enterprise Migration](https://www.g2.com/survey_responses/precision-bridge-data-migrator-review-13073173)"** **Rating:** 4.0/5.0 stars *— Venkatesh P.* [Read full review](https://www.g2.com/survey_responses/precision-bridge-data-migrator-review-13073173) --- ### 12. [Qualys Asset Inventory CMDB Sync](https://www.g2.com/products/qualys-asset-inventory-cmdb-sync/reviews) Qualys Asset Inventory CMDB Sync is a robust application designed to seamlessly integrate Qualys' comprehensive asset discovery and classification capabilities with ServiceNow's Configuration Management Database (CMDB. This integration ensures that the CMDB is continuously updated with accurate and detailed information about IT assets, providing organizations with a unified and up-to-date view of their global IT infrastructure. Key Features and Functionality: - Comprehensive Asset Discovery: Automatically identifies and catalogs IT assets across on-premises environments, cloud platforms, and mobile endpoints, capturing detailed hardware and software specifications. - Continuous Synchronization: Ensures real-time, bidirectional synchronization between Qualys and ServiceNow CMDB, keeping asset information current and consistent. - Detailed Asset Telemetry: Provides granular details such as hardware specifications (manufacturer, model, CPU, memory, disk space, system configurations (network interfaces, open ports, and software information (category, publisher, name, edition, version. - Lifecycle Management: Highlights assets approaching or at end-of-life, facilitating proactive planning for hardware refreshes and software upgrades. - Business Context Integration: Enriches asset data with business metadata, including criticality, ownership, and support information, enhancing decision-making processes. - Enhanced Security Posture: Identifies and synchronizes cyber risk contexts such as end-of-life software, expired certificates, and missing agents, enabling faster remediation and compliance. Primary Value and Problem Solved: Qualys Asset Inventory CMDB Sync addresses the critical challenge of maintaining an accurate and up-to-date inventory of IT assets within an organization. By automating the synchronization of asset data between Qualys and ServiceNow CMDB, it eliminates manual processes, reduces errors, and ensures that IT, security, and compliance teams operate with a consistent and reliable dataset. This unified view enhances operational efficiency, supports proactive lifecycle management, and strengthens the organization's overall security posture by providing timely insights into asset vulnerabilities and compliance status. **Average Rating:** 4.3/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Qualys Asset Inventory CMDB Sync?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 7.5/10 (Category avg: 8.8/10) - **Ease of Setup:** 9.2/10 (Category avg: 8.7/10) - **Value:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Qualys Asset Inventory CMDB Sync?** - **Seller:** [Qualys](https://www.g2.com/sellers/qualys) - **Year Founded:** 1999 - **HQ Location:** Foster City, CA - **Twitter:** @qualys (34,248 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/8561/ (3,627 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Qualys Asset Inventory CMDB Sync's Pros and Cons? **Pros:** - Asset Management (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) - Navigation Ease (1 reviews) **Cons:** - Lack of Customization (1 reviews) ### What Do G2 Reviewers Say About Qualys Asset Inventory CMDB Sync? *AI-generated summary from verified user reviews* **Pros:** - Users find the **seamless synchronization** with CMDB and Qualys VM invaluable for managing large IT infrastructures efficiently. - Users value the **easy integrations** with ServiceNow CMDB, enjoying real-time updates on configuration items. - Users appreciate the **easy integration with ServiceNow CMDB** , allowing for real-time changes in configuration items. - Users appreciate the **navigation ease** of Qualys Asset Inventory CMDB Sync, highlighting its seamless integration with ServiceNow. **Cons:** - Users find the **lack of customization** in data mapping options frustrating for integrating Qualys and CMDB effectively. #### What Are Recent G2 Reviews of Qualys Asset Inventory CMDB Sync? **"[Insufficient configuration of asset inventory Sync](https://www.g2.com/survey_responses/qualys-asset-inventory-cmdb-sync-review-10637790)"** **Rating:** 4.5/5.0 stars *— Kerkerian A.* [Read full review](https://www.g2.com/survey_responses/qualys-asset-inventory-cmdb-sync-review-10637790) --- **"[One of the best IT Inventory Management tool which can be easily integrated with ServiceNow](https://www.g2.com/survey_responses/qualys-asset-inventory-cmdb-sync-review-10671964)"** **Rating:** 4.5/5.0 stars *— Sandy B.* [Read full review](https://www.g2.com/survey_responses/qualys-asset-inventory-cmdb-sync-review-10671964) --- ### 13. [Rail Fraud](https://www.g2.com/products/rail-fraud/reviews) UP3's Rail Fraud Management solution is a comprehensive suite of applications built on the ServiceNow platform, designed to detect and prevent fraudulent compensation claims in the rail industry. By integrating advanced fraud detection mechanisms directly into the claims processing workflow, this solution enables rail operators to identify and halt fraudulent activities in real-time, potentially saving millions in unwarranted payouts. Key Features and Functionality: - Real-Time Fraud Detection: The system identifies fraudulent compensation claims as they are being processed, preventing disbursement of funds to ineligible claimants. - Journey Validation: Utilizes a Journey Validator to confirm the authenticity of claimed delays, ensuring that only legitimate claims are approved. - Consumer Behavior Analysis: Analyzes individual claim patterns and historical data to detect anomalies indicative of fraudulent activity. - Data Integration: Leverages extensive data from the ServiceNow platform to enhance fraud detection capabilities. - User-Friendly Interface: Provides compliance analysts with intuitive dashboards and tools for efficient case management and investigation. Primary Value and Problem Solved: The Rail Fraud Management solution addresses the significant financial losses rail operators face due to fraudulent compensation claims, which can account for up to 30% of payouts. By automating the detection and prevention of such fraud, the solution not only safeguards revenue but also streamlines the claims process, allowing staff to focus on genuine customer service issues. This proactive approach enhances operational efficiency and ensures that compensation funds are allocated appropriately, ultimately improving the overall integrity of the rail compensation system. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Rail Fraud?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10) - **Ease of Setup:** 9.4/10 (Category avg: 8.7/10) - **Value:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Rail Fraud?** - **Seller:** [UP3 Services Ltd](https://www.g2.com/sellers/up3-services-ltd) - **Year Founded:** 2016 - **HQ Location:** London ,England ,United Kingdom - **LinkedIn® Page:** https://www.linkedin.com/company/10475871 (87 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Rail Fraud's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Alerting System (1 reviews) - Detection Efficiency (1 reviews) - Ease of Use (1 reviews) - Reliability (1 reviews) **Cons:** - Lack of Customization (1 reviews) - Small Business Exclusion (1 reviews) ### What Do G2 Reviewers Say About Rail Fraud? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **reliable customer support** of Rail Fraud, enhancing their overall experience with the product. - Users appreciate the **always-on alerting system** that identifies anomalies, helping prevent potential derailments effectively. - Users praise Rail Fraud for its **exceptional detection efficiency** , ensuring accurate fraud detection and user-friendly experience. - Users appreciate the **ease of use** of Rail Fraud, finding it intuitive and effective for their needs. - Users value the **reliability** of Rail Fraud, appreciating its accurate fraud detection and efficient support system. **Cons:** - Users experience a **lack of customization** with Rail Fraud, limiting its integration with existing security systems. - Users find the **small business exclusion** limiting, as it lacks comprehensive network coverage and compatibility with existing security systems. #### What Are Recent G2 Reviews of Rail Fraud? **"[Combatting Fraud in Rail Indusrtry](https://www.g2.com/survey_responses/rail-fraud-review-10656799)"** **Rating:** 5.0/5.0 stars *— Roshan R.* [Read full review](https://www.g2.com/survey_responses/rail-fraud-review-10656799) --- **"[Enhanced the security of rail systems in general.](https://www.g2.com/survey_responses/rail-fraud-review-10632652)"** **Rating:** 4.0/5.0 stars *— Natia J.* [Read full review](https://www.g2.com/survey_responses/rail-fraud-review-10632652) --- ### 14. [Reflective](https://www.g2.com/products/reflective/reviews) Reflective is an automated performance appraisal system that enables a paperless, secure & collaborative 360° employee appraisal review system in an organization. With Reflective, you have an employee performance management system that moves beyond spreadsheets, paper files, an insecure ‘information leaking’ environment, to a full stack 360\* automated environment built on the robust yet fast, paperless, single view, machine learning capable ServiceNow™ Cloud Platform. **Average Rating:** 4.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Reflective?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10) - **Ease of Setup:** 8.3/10 (Category avg: 8.7/10) - **Value:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Reflective?** - **Seller:** [Alcor](https://www.g2.com/sellers/alcor) - **Year Founded:** 2007 - **HQ Location:** Palo Alto, US - **LinkedIn® Page:** https://www.linkedin.com/company/18244868 (233 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Mid-Market, 25% Enterprise #### What Are Recent G2 Reviews of Reflective? **"[Reflective is easy to implementation for wider team and very user friendly.](https://www.g2.com/survey_responses/reflective-review-9664780)"** **Rating:** 4.5/5.0 stars *— Navneet S.* [Read full review](https://www.g2.com/survey_responses/reflective-review-9664780) --- **"[The power of Self-Awareness](https://www.g2.com/survey_responses/reflective-review-12785019)"** **Rating:** 4.0/5.0 stars *— Shivanshu S.* [Read full review](https://www.g2.com/survey_responses/reflective-review-12785019) --- #### What Are G2 Users Discussing About Reflective? - [What is Reflective used for?](https://www.g2.com/discussions/what-is-reflective-used-for) ### 15. [ServiceChannel](https://www.g2.com/products/servicechannel/reviews) ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location. Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. Our service provider marketplace helps you source top providers in every market based on proven performance while optimizing for the metrics you care most about, such as speed and cost. By automating the work order process with Managed Services, you can keep your locations in top-notch shape and keep your customers happy. **Average Rating:** 4.2/5.0 **Total Reviews:** 143 **How Do G2 Users Rate ServiceChannel?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10) - **Ease of Setup:** 8.2/10 (Category avg: 8.7/10) - **Value:** 6.7/10 (Category avg: 8.8/10) **Who Is the Company Behind ServiceChannel?** - **Seller:** [ServiceChannel](https://www.g2.com/sellers/servicechannel) - **Company Website:** https://www.servicechannel.com - **Year Founded:** 1999 - **HQ Location:** Greenville, SC - **Twitter:** @ServiceChannel (1,141 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/106481/ (428 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager - **Top Industries:** Retail, Facilities Services - **Company Size:** 47% Enterprise, 32% Small-Business #### What Are ServiceChannel's Pros and Cons? **Pros:** - Ease of Use (29 reviews) - Efficiency (14 reviews) - Positive Experience (13 reviews) - Setup Ease (13 reviews) - Work Orders (13 reviews) **Cons:** - Work Order Issues (8 reviews) - Poor Interface Design (6 reviews) - Slow Performance (6 reviews) - Complexity (4 reviews) - Poor Customer Support (4 reviews) ### What Do G2 Reviewers Say About ServiceChannel? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ServiceChannel, making operations straightforward and efficient for various tasks. - Users value the **efficiency** of ServiceChannel, highlighting its intuitive interface and seamless operations for daily tasks. - Users find ServiceChannel to have a **user-friendly interface** , enhancing communication and streamlining workflow efficiently. - Users love the **easy initial setup** of ServiceChannel, leading to a smooth experience and efficient operations. - Users appreciate the **efficient management of work orders** with quick uploads, automation, and comprehensive tracking features. **Cons:** - Users face **work order issues** with unclear service requests and complications in clocking in, impacting efficiency and fairness. - Users find the **interface design poor** , reporting struggles with usability and complicated workflows that hinder productivity. - Users experience **slow performance** with ServiceChannel, noting delayed responses and system refresh times that hinder usability. - Users often find the **complexity of terminologies and processes** in ServiceChannel challenging, hindering their overall experience. - Users face **poor customer support** with slow response times and challenges in managing work orders effectively. #### What Are Recent G2 Reviews of ServiceChannel? **"[Automation Streamlines Service Management](https://www.g2.com/survey_responses/servicechannel-review-13088227)"** **Rating:** 5.0/5.0 stars *— Scott O.* [Read full review](https://www.g2.com/survey_responses/servicechannel-review-13088227) --- **"[Centralized Platform Boosts Efficiency](https://www.g2.com/survey_responses/servicechannel-review-12944878)"** **Rating:** 5.0/5.0 stars *— Ray D.* [Read full review](https://www.g2.com/survey_responses/servicechannel-review-12944878) --- #### What Are G2 Users Discussing About ServiceChannel? - [What is ServiceChannel used for?](https://www.g2.com/discussions/what-is-servicechannel-used-for) - [What is Fixxbook used for?](https://www.g2.com/discussions/what-is-fixxbook-used-for) ### 16. [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset management Virtual Desktop Experience (VDX) Software Reclaim Content Distribution for Microsoft Configuration Manager Hardware Lifecycle Management Digital Experience Observability Real-time actions for Microsoft Intune Low code/no code automation​ AI insights and recommendations Business Impact dashboard M365 application monitoring Unified Communications app monitoring Network monitoring **Average Rating:** 4.4/5.0 **Total Reviews:** 55 **How Do G2 Users Rate Teamviewer DEX?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Ease of Setup:** 8.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Teamviewer DEX?** - **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer) - **Company Website:** https://www.teamviewer.com - **Year Founded:** 2005 - **HQ Location:** Goppingen - **Twitter:** @TeamViewer (48,070 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3479536/ (2,769 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Oil & Energy - **Company Size:** 75% Enterprise, 16% Mid-Market #### What Are Teamviewer DEX's Pros and Cons? **Pros:** - Features (7 reviews) - Automation (6 reviews) - Time-saving (6 reviews) - Ease of Use (4 reviews) - Easy Implementation (3 reviews) **Cons:** - Learning Curve (4 reviews) - Poor Customer Support (4 reviews) - Setup Complexity (3 reviews) - Expensive (2 reviews) - Poor Interface Design (2 reviews) ### What Do G2 Reviewers Say About Teamviewer DEX? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **proactive support and powerful features** of Teamviewer DEX, enhancing user interaction and efficiency. - Users value the **automation capabilities** of Teamviewer DEX, enhancing endpoint management and improving operational efficiency. - Users highlight the **time-saving automation** of Teamviewer DEX, streamlining endpoint management and enhancing operational efficiency. - Users appreciate the **ease of use** in TeamViewer DEX, highlighting its straightforward implementation and user-friendly features. - Users appreciate the **easy implementation** of Teamviewer DEX, enabling seamless integration and efficient IT operations. **Cons:** - Users find the **learning curve steep** , especially with advanced features and initial setup complexity for newcomers. - Users report **slow customer support** that can hinder their experience, especially during critical implementation phases. - Users find the **initial setup process complex** , requiring expert assistance and technical knowledge for effective integration. - Users find the **license cost high** , which may deter small teams or startups from using Teamviewer DEX. - Users find the **poor interface design** of Teamviewer DEX challenging, particularly for those unfamiliar with technology. #### What Are Recent G2 Reviews of Teamviewer DEX? **"[Reliable Remote Management with Powerful Features—Initial Setup Can Be Complex](https://www.g2.com/survey_responses/teamviewer-dex-review-11908396)"** **Rating:** 4.5/5.0 stars *— Tushar K.* [Read full review](https://www.g2.com/survey_responses/teamviewer-dex-review-11908396) --- **"[Transforms IT Efficiency with Powerful Automation and Real-Time Insights](https://www.g2.com/survey_responses/teamviewer-dex-review-11914059)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/teamviewer-dex-review-11914059) --- #### What Are G2 Users Discussing About Teamviewer DEX? - [What is 1E used for?](https://www.g2.com/discussions/what-is-1e-used-for) ### 17. [TranslateFast](https://www.g2.com/products/translatefast/reviews) TranslateFast is a robust translation solution designed to seamlessly integrate with the ServiceNow platform, enabling organizations to overcome language barriers and enhance global communication. By automating the translation of various content types within ServiceNow, TranslateFast ensures that users can access information in their preferred languages, leading to improved efficiency and user satisfaction. Key Features and Functionality: - Real-Time Translation: Instantly translate text within any ServiceNow application, form, or activity stream, facilitating dynamic and efficient communication. - Agent Chat Translation: Automatically translate messages in agent chat interfaces, allowing support teams to interact with customers in their native languages without delay. - Knowledge Base Localization: Translate knowledge articles, service catalogs, and other critical content, ensuring that information is accessible to a diverse user base. - Flexible Integration: Compatible with leading translation APIs such as Microsoft Azure, IBM Watson, and Google Translate, providing organizations with the flexibility to choose their preferred translation service. - Translation Memory: Utilize cache memory to store previously translated content, reducing costs and maintaining consistency across translations. Primary Value and User Benefits: TranslateFast addresses the challenges of multilingual communication within the ServiceNow environment by providing a streamlined and automated translation process. This solution enhances customer satisfaction by delivering support and information in users' preferred languages, improves agent efficiency by reducing the time spent on manual translations, and lowers operational costs by eliminating the need for external translation services. By integrating TranslateFast, organizations can ensure a more inclusive and effective global service delivery. **Average Rating:** 4.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate TranslateFast?** - **ServiceNow Integration:** 10.0/10 (Category avg: 8.8/10) - **Ease of Setup:** 10.0/10 (Category avg: 8.7/10) - **Value:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind TranslateFast?** - **Seller:** [GlideFast Consulting](https://www.g2.com/sellers/glidefast-consulting-c1a99adb-0ecc-469b-b622-14aa4771fad5) - **Year Founded:** 2015 - **HQ Location:** Waltham, US - **Twitter:** @glidefast (2,067 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/glidefast (585 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Small-Business, 33% Mid-Market #### What Are Recent G2 Reviews of TranslateFast? **"[Nice Product, highly recommended](https://www.g2.com/survey_responses/translatefast-review-9565401)"** **Rating:** 4.0/5.0 stars *— Tejas P.* [Read full review](https://www.g2.com/survey_responses/translatefast-review-9565401) --- **"[Easy, cheap and fast](https://www.g2.com/survey_responses/translatefast-review-3769222)"** **Rating:** 5.0/5.0 stars *— Camilla R.* [Read full review](https://www.g2.com/survey_responses/translatefast-review-3769222) --- ### 18. [Twitter - Incident Management Interface](https://www.g2.com/products/twitter-incident-management-interface/reviews) The Twitter - Incident Management Interface is a ServiceNow application designed to streamline incident management by integrating Twitter's real-time communication capabilities. This interface enables organizations to monitor, manage, and respond to incidents more effectively by leveraging Twitter's platform for immediate communication and updates. Key Features and Functionality: - Real-Time Monitoring: Continuously track incidents and updates through Twitter, ensuring timely awareness and response. - Automated Workflows: Integrate Twitter interactions into ServiceNow's incident management processes, automating tasks such as incident creation and status updates. - Collaboration Tools: Facilitate seamless communication among team members by utilizing Twitter's platform for incident discussions and resolutions. Primary Value and User Benefits: By integrating Twitter with ServiceNow's incident management system, this interface enhances the speed and efficiency of incident response. Users benefit from real-time updates and communication, leading to quicker resolutions and improved service continuity. The application simplifies user interaction with ServiceNow through a single point of interaction, reducing the need for multiple platforms and enhancing overall productivity. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Twitter - Incident Management Interface?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 8.9/10 (Category avg: 8.8/10) - **Ease of Setup:** 8.9/10 (Category avg: 8.7/10) - **Value:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Twitter - Incident Management Interface?** - **Seller:** [Service Stack Technologies Pvt Ltd](https://www.g2.com/sellers/service-stack-technologies-pvt-ltd-2ec72f39-6e13-44aa-8080-c1f2217de4fd) - **Year Founded:** 2015 - **HQ Location:** Pune, IN - **LinkedIn® Page:** http://www.linkedin.com/company/servicestack (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Enterprise #### What Are Twitter - Incident Management Interface's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - User Interface (2 reviews) - Flexibility (1 reviews) - Patch Management (1 reviews) **Cons:** - Call Issues (1 reviews) ### What Do G2 Reviewers Say About Twitter - Incident Management Interface? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Twitter's Incident Management Interface, enabling quick resolution of issues with a user-friendly design. - Users appreciate the **familiar and customizable interface** of Twitter's Incident Management, making daily updates easy and engaging. - Users love the **flexibility** of Twitter's Incident Management Interface, appreciating its customizable features and user-friendly design. - Users appreciate the **quick and easy issue resolution** provided by Twitter's Incident Management Interface. **Cons:** - Users seek more **dropdown options for issues** in Twitter's Incident Management Interface to enhance usability. #### What Are Recent G2 Reviews of Twitter - Incident Management Interface? **"[great proactive social platform](https://www.g2.com/survey_responses/twitter-incident-management-interface-review-10670365)"** **Rating:** 4.0/5.0 stars *— Rushabh U.* [Read full review](https://www.g2.com/survey_responses/twitter-incident-management-interface-review-10670365) --- **"[Most simple software](https://www.g2.com/survey_responses/twitter-incident-management-interface-review-10627234)"** **Rating:** 5.0/5.0 stars *— Cecilia M.* [Read full review](https://www.g2.com/survey_responses/twitter-incident-management-interface-review-10627234) --- ### 19. [Upland InGenius](https://www.g2.com/products/upland-software-upland-ingenius/reviews) Upland InGenius is a Computer Telephony Integration (CTI) platform that integrates CRM and call center systems to increase productivity. InGenius enables agents to deliver personalized experiences with AI while protecting technology infrastructure investments. With InGenius, agents have a single pane of glass to work from, reducing call handling time and increasing case handling capacity. By aligning telephony data with CRM data, your organization can gain immediate insights into customer behavior and make data-driven decisions that improve the employee and customer experience. Experience a seamless connection between your Salesforce, Microsoft Dynamics 365, or ServiceNow CRM and your Cisco, Genesys, Avaya, or Asterisk business phone system. **Average Rating:** 4.4/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Upland InGenius?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Ease of Setup:** 9.7/10 (Category avg: 8.7/10) **Who Is the Company Behind Upland InGenius?** - **Seller:** [Upland Software](https://www.g2.com/sellers/upland-software) - **Year Founded:** 2010 - **HQ Location:** Austin, TX - **LinkedIn® Page:** https://www.linkedin.com/company/3139095/ (815 employees on LinkedIn®) - **Ownership:** NASDAQ:UPLD - **Total Revenue (USD mm):** $291 **Who Uses This Product?** - **Company Size:** 43% Mid-Market, 36% Enterprise #### What Are Upland InGenius's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Helpful (1 reviews) ### What Do G2 Reviewers Say About Upland InGenius? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **friendly and engaged support team** of Upland InGenius for their helpful assistance. - Users praise the **helpful support team** of Upland InGenius for their friendliness and engagement. #### What Are Recent G2 Reviews of Upland InGenius? **"[Upland](https://www.g2.com/survey_responses/upland-ingenius-review-11776668)"** **Rating:** 5.0/5.0 stars *— Verified User in Consumer Services* [Read full review](https://www.g2.com/survey_responses/upland-ingenius-review-11776668) --- **"[Awesome telephony SaaS, great integration with Dynamics](https://www.g2.com/survey_responses/upland-ingenius-review-8599853)"** **Rating:** 5.0/5.0 stars *— Verified User in Higher Education* [Read full review](https://www.g2.com/survey_responses/upland-ingenius-review-8599853) --- #### What Are G2 Users Discussing About Upland InGenius? - [What is InGenius used for?](https://www.g2.com/discussions/what-is-ingenius-used-for) ### 20. [Aavenir Contract Lifecycle Management (CLM)](https://www.g2.com/products/aavenir-contract-lifecycle-management-clm/reviews) Aavenir Contractflow, AI-powered Connected Contract Lifecycle Management (CLM) Software, enables enterprises to create and manage enterprise-wide contracts for customers, vendors, employees, or any other types of legal contracts. It manages the end-to-end contract lifecycle including contract requests, authoring, negotiations, approvals, renewals, e-signatures, and monitoring. Key Features: Enhanced Contract Authoring Experience: Quickly author any type of contract using pre-approved contract templates and Live View with custom auto-fill fields. Role-based access to the latest contract templates. Centralized Contract Repository- Store all contracts on secure, scalable, and full-text searchable contract repository on ServiceNow Flexible Contract Lifecycle Workflow - Easily customize CLM workflow as per business team structure and contract management practices. MS-word plugin - Manage redlining, versioning, and import 3rd party contract data using Aavenir Contractflow MS word plugin Contract Analytics- Monitor and measure key contract KPIs using a single dashboard and custom reports Alerts and Notifications - Get reminders before 30-60-90 days for pending approvals & signatures, upcoming renewals & terminations. Legal and Regulatory Playbooks: Create playbooks for primary, alternate, and fall back terms and clauses to standardize the contract management process Key Outcomes: - Gain full visibility across the entire contract lifecycle for all types of contracts - Standardize contract language, contract processes, and approvals - Reduce operating, regulatory, legal, compliance, and security risk - Improve contract authoring speed and accuracy - Accelerate deal closure with faster contract turnaround **Average Rating:** 4.3/5.0 **Total Reviews:** 17 **How Do G2 Users Rate Aavenir Contract Lifecycle Management (CLM)?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10) - **Ease of Setup:** 7.3/10 (Category avg: 8.7/10) - **Value:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Aavenir Contract Lifecycle Management (CLM)?** - **Seller:** [Aavenir](https://www.g2.com/sellers/aavenir) - **Year Founded:** 2019 - **HQ Location:** Mckinney, TX - **Twitter:** @AavenirInfo (928 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/aavenirinfo (54 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 45% Enterprise, 40% Mid-Market #### What Are Aavenir Contract Lifecycle Management (CLM)'s Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Flexibility (1 reviews) - Integrations (1 reviews) - Salesforce Integration (1 reviews) **Cons:** - Difficult Customization (1 reviews) - Improvement Needed (1 reviews) - Ineffective AI (1 reviews) - Lack of Customization (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About Aavenir Contract Lifecycle Management (CLM)? *AI-generated summary from verified user reviews* **Pros:** - Users find Aavenir CLM to have a **flexible workflow** , making it easy to integrate and manage within ServiceNow. - Users value the **easy integrations** of Aavenir CLM, enhancing administration and support within existing ServiceNow environments. - Users appreciate the **flexibility of workflows** in Aavenir CLM, enhancing integration and administration for enterprises. - Users value the **docusign and ServiceNow integrations** in Aavenir, enhancing contract management and renewal processes. - Users value the **Salesforce Integration** of Aavenir, enhancing contract lifecycle management and facilitating proactive renewals. **Cons:** - Users experience **difficult customization** challenges that hinder seamless integration with their organizational structure and processes. - Users feel the **AI maturity** is lacking and suggest that CX improvements are needed for a more modern experience. - Users find the **AI capabilities ineffective** , noting a need for improvement in customer experience and platform flexibility. - Users find a **lack of customization** necessitates adjustments for proper alignment with existing organizational structures and processes. - Users find the **limited customization** options challenging for aligning Aavenir CLM with their organizational needs. #### What Are Recent G2 Reviews of Aavenir Contract Lifecycle Management (CLM)? **"[Streamlining your MSAs and SOWs with Aavenir CLM](https://www.g2.com/survey_responses/aavenir-contract-lifecycle-management-clm-review-12705866)"** **Rating:** 5.0/5.0 stars *— Kaushik C.* [Read full review](https://www.g2.com/survey_responses/aavenir-contract-lifecycle-management-clm-review-12705866) --- **"[Good CLM and hands on team](https://www.g2.com/survey_responses/aavenir-contract-lifecycle-management-clm-review-10760236)"** **Rating:** 4.0/5.0 stars *— Verified User in Mining & Metals* [Read full review](https://www.g2.com/survey_responses/aavenir-contract-lifecycle-management-clm-review-10760236) --- #### What Are G2 Users Discussing About Aavenir Contract Lifecycle Management (CLM)? - [What is Oracle Contract Lifecycle Management?](https://www.g2.com/discussions/aavenir-contract-lifecycle-management-clm-what-is-oracle-contract-lifecycle-management) - [What is Oracle Contract Lifecycle Management?](https://www.g2.com/discussions/what-is-oracle-contract-lifecycle-management) - [What are the four contract life cycle processes?](https://www.g2.com/discussions/what-are-the-four-contract-life-cycle-processes) - [What are the stages of contract lifecycle management?](https://www.g2.com/discussions/what-are-the-stages-of-contract-lifecycle-management) - [What is CLM software?](https://www.g2.com/discussions/what-is-clm-software) ### 21. [Amaze By Intellective](https://www.g2.com/products/amaze-by-intellective/reviews) Create amazing and actionable knowledge articles quickly and easily **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Amaze By Intellective?** - **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10) - **Ease of Setup:** 9.2/10 (Category avg: 8.7/10) - **Value:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Amaze By Intellective?** - **Seller:** [Intellective](https://www.g2.com/sellers/intellective-b4544831-180e-4e53-873e-6439ff17f20d) - **Year Founded:** 2016 - **HQ Location:** Palo Alto, US - **LinkedIn® Page:** https://www.linkedin.com/company/intellective (15 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Amaze By Intellective's Pros and Cons? **Pros:** - User Interface (2 reviews) - Ease of Use (1 reviews) **Cons:** - Lack of Customization (2 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About Amaze By Intellective? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **clear and simple interface** of Amaze By Intellective, enhancing article creation efficiency through drag and drop. - Users enjoy the **friendly interface** of Amaze By Intellective, making article creation and content arrangement effortless. **Cons:** - Users find the **lack of customization** in Amaze limits their ability to create professional and brand-aligned content. - Users find the **limited customization** options hinder their ability to create professional and attractive knowledge articles. #### What Are Recent G2 Reviews of Amaze By Intellective? **"[Enables me to concentrate on the technical aspects](https://www.g2.com/survey_responses/amaze-by-intellective-review-10705142)"** **Rating:** 4.5/5.0 stars *— Ahmad S.* [Read full review](https://www.g2.com/survey_responses/amaze-by-intellective-review-10705142) --- **"[Enables then non-technical persons to participate](https://www.g2.com/survey_responses/amaze-by-intellective-review-10579415)"** **Rating:** 5.0/5.0 stars *— Dick M.* [Read full review](https://www.g2.com/survey_responses/amaze-by-intellective-review-10579415) --- ### 22. [Automize Azure Automation Plus](https://www.g2.com/products/automize-azure-automation-plus/reviews) Automize Azure Automation Plus is a ServiceNow-certified application that seamlessly integrates Microsoft Azure Automation into your ServiceNow environment. This integration empowers organizations to automate and streamline various IT and business processes directly from the ServiceNow platform, enhancing operational efficiency and reducing manual workload. Key Features and Functionality: - Comprehensive Integration: Import existing Azure Automation Accounts, Runbooks, and Jobs into ServiceNow, enabling centralized management. - Runbook Management: Create, edit, and publish Runbooks directly within ServiceNow, supporting PowerShell, Python 2, and Python 3 scripting with syntax highlighting. - Hybrid Worker Support: Execute Jobs on any Hybrid Worker across your infrastructure, facilitating versatile automation scenarios. - Real-Time Monitoring: Initiate Jobs from the ServiceNow interface and monitor their progress within Azure, capturing outputs to incorporate into workflows or scripts. - Workflow Integration: Easily include Runbooks in existing workflows using ServiceNow's Workflow Editor and Flow Designer, promoting a no-code approach to automation. - Domain Separation: Full support for domain separation ensures secure and organized management of automation tasks across different business units. Primary Value and User Benefits: Automize Azure Automation Plus addresses the challenge of integrating and automating disparate systems by providing a unified platform where IT and business processes can be automated without requiring specialized skills. By leveraging familiar technologies like Microsoft Azure Automation within ServiceNow, organizations can: - Enhance Productivity: Automate repetitive tasks, reducing manual errors and freeing up resources for strategic initiatives. - Accelerate Processes: Streamline operations such as password resets, software distribution, and user management, leading to faster service delivery. - Improve Compliance: Maintain a comprehensive overview of user rights and access, ensuring adherence to internal policies and regulatory requirements. - Cost Efficiency: Reduce the need for multiple automation tools and specialized training, leading to lower operational costs. By integrating Azure Automation with ServiceNow, Automize Azure Automation Plus empowers organizations to automate and optimize their IT and business processes effectively. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Automize Azure Automation Plus?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 7.5/10 (Category avg: 8.8/10) - **Ease of Setup:** 6.7/10 (Category avg: 8.7/10) - **Value:** 7.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Automize Azure Automation Plus?** - **Seller:** [Automize AS](https://www.g2.com/sellers/automize-as) - **Year Founded:** 2015 - **HQ Location:** Kolding, DK - **LinkedIn® Page:** https://www.linkedin.com/company/automizedk (62 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Automize Azure Automation Plus's Pros and Cons? **Pros:** - Automation (2 reviews) - Ease of Use (2 reviews) - Easy Access (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Challenges in Migration (1 reviews) - Complexity (1 reviews) ### What Do G2 Reviewers Say About Automize Azure Automation Plus? *AI-generated summary from verified user reviews* **Pros:** - Users value the **time-saving automation** of Automize Azure Automation Plus, streamlining repetitive tasks effectively. - Users value the **ease of use** of Automize Azure Automation Plus, streamlining tasks and enhancing productivity effortlessly. - Users value the **easy access** provided by Automize Azure Automation Plus, enabling them to focus on other business aspects. - Users value the **easy integrations** with Azure services, streamlining automation and saving valuable time on repetitive tasks. **Cons:** - Users find the **setup challenging** , especially without clear documentation and detailed step-by-step guides for beginners. - Users find the **setup process complex** , especially newcomers, due to unclear documentation and lack of guidance. #### What Are Recent G2 Reviews of Automize Azure Automation Plus? **"[My experience have been good with Azure Automation. I use it for python and for Powershell run book.](https://www.g2.com/survey_responses/automize-azure-automation-plus-review-10592796)"** **Rating:** 5.0/5.0 stars *— smrithy P.* [Read full review](https://www.g2.com/survey_responses/automize-azure-automation-plus-review-10592796) --- ### 23. [Boards4U](https://www.g2.com/products/boards4u/reviews) Plat4mation supports clients all over the world to realize IT-transformations with @ServiceNow. We are the only company in the world with a Triple Gold status. **Average Rating:** 3.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Boards4U?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Ease of Setup:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Boards4U?** - **Seller:** [Plat4Mation](https://www.g2.com/sellers/plat4mation) - **Year Founded:** 2013 - **HQ Location:** Utrecht, Netherlands - **Twitter:** @plat4mation (509 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3474915 (742 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of Boards4U? **"[Super easy to use.](https://www.g2.com/survey_responses/boards4u-review-2241627)"** **Rating:** 4.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/boards4u-review-2241627) --- #### What Are G2 Users Discussing About Boards4U? - [What is Boards4U used for?](https://www.g2.com/discussions/what-is-boards4u-used-for) ### 24. [Capacity Analyzer](https://www.g2.com/products/capacity-analyzer/reviews) The Capacity Analyzer provides accurate real-time views of resource usage in order to help Portfolio managers to gain insight into the current resource allocation situation. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Capacity Analyzer?** - **ServiceNow Integration:** 10.0/10 (Category avg: 8.8/10) - **Ease of Setup:** 9.2/10 (Category avg: 8.7/10) - **Value:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Capacity Analyzer?** - **Seller:** [PlanHorizon](https://www.g2.com/sellers/planhorizon) - **Year Founded:** 2006 - **HQ Location:** Darmstadt, DE - **LinkedIn® Page:** https://www.linkedin.com/company/planhorizon/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are Capacity Analyzer's Pros and Cons? **Pros:** - Positive Experience (1 reviews) **Cons:** - Poor Reporting (1 reviews) ### What Do G2 Reviewers Say About Capacity Analyzer? *AI-generated summary from verified user reviews* **Pros:** - Users value the **real-time data** from Capacity Analyzer for effective team management and workload balance. **Cons:** - Users find the **poor reporting** of Capacity Analyzer frustrating, requiring additional time in other programs for data management. #### What Are Recent G2 Reviews of Capacity Analyzer? **"[Capacity analyzer tool review.](https://www.g2.com/survey_responses/capacity-analyzer-review-10586924)"** **Rating:** 4.5/5.0 stars *— Sudhir M.* [Read full review](https://www.g2.com/survey_responses/capacity-analyzer-review-10586924) --- **"[Helpful in identifying underutilized resources](https://www.g2.com/survey_responses/capacity-analyzer-review-10595960)"** **Rating:** 4.0/5.0 stars *— Alonso S.* [Read full review](https://www.g2.com/survey_responses/capacity-analyzer-review-10595960) --- ### 25. [Cisco DNA Center](https://www.g2.com/products/cisco-cisco-dna-center/reviews) Cisco DNA Center is the network management system, foundational controller, and analytics platform at the heart of Cisco’s intent-based network. Cisco DNA Center addresses the demands of digitization, cloud, IoT, and mobility by eliminating IT complexity and facilitating alignment with business intent, unifying policy, automation, and assurance with integrated security. How Cisco DNA Center works Your programmable network infrastructure sends data from routers, switches, and wireless devices to the Cisco DNA Center appliance. The appliance activates features and capabilities on your network devices using Cisco DNA software. Everything is managed from the Cisco DNA Center dashboard. **Average Rating:** 4.3/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Cisco DNA Center?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10) - **Ease of Setup:** 8.3/10 (Category avg: 8.7/10) - **Value:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Cisco DNA Center?** - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco (720,366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,545 employees on LinkedIn®) - **Ownership:** NASDAQ:CSCO **Who Uses This Product?** - **Top Industries:** Computer & Network Security, Hospital & Health Care - **Company Size:** 37% Enterprise, 21% Mid-Market #### What Are Cisco DNA Center's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Productivity Improvement (2 reviews) - Automation (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) **Cons:** - Compatibility Issues (1 reviews) - Complex Implementation (1 reviews) - Complex Interface (1 reviews) - Complexity (1 reviews) - High Licensing Costs (1 reviews) ### What Do G2 Reviewers Say About Cisco DNA Center? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Cisco DNA Center, highlighting its seamless integration and streamlined management features. - Users value the **enhanced productivity** provided by Cisco DNA Center, streamlining network management and improving operational efficiency. - Users value the **automation capabilities** of Cisco DNA Center, simplifying network operations and enhancing overall efficiency. - Users value the **seamless integrations** of Cisco DNA Center, enhancing network management and operational efficiency. - Users benefit from the **enhanced efficiency** of Cisco DNA Center, leading to lower operational overhead and improved network management. **Cons:** - Users face **compatibility issues** with non-Cisco hardware, which limits the overall effectiveness of Cisco DNA Center. - Users find the **complex implementation** of Cisco DNA Center challenging, facing a steep learning curve and licensing issues. - Users face a **complex interface** that requires a significant learning curve to fully utilize Cisco DNA Center's features. - Users report a steep **learning curve** with Cisco DNA Center, making it challenging to fully utilize its features. - Users express concerns about **high licensing costs** for advanced features, making Cisco DNA Center less accessible. #### What Are Recent G2 Reviews of Cisco DNA Center? **"[It was really good](https://www.g2.com/survey_responses/cisco-dna-center-review-11718242)"** **Rating:** 4.5/5.0 stars *— Rashim S.* [Read full review](https://www.g2.com/survey_responses/cisco-dna-center-review-11718242) --- **"[Cisco DNA Center: Powerful, AI-Driven Network Automation with Single-Pane Visibility](https://www.g2.com/survey_responses/cisco-dna-center-review-12327729)"** **Rating:** 4.5/5.0 stars *— Vasanth K K.* [Read full review](https://www.g2.com/survey_responses/cisco-dna-center-review-12327729) --- #### What Are G2 Users Discussing About Cisco DNA Center? - [Is Cisco DNA Center Free?](https://www.g2.com/discussions/is-cisco-dna-center-free) - 1 comment - [What is DNA center appliance?](https://www.g2.com/discussions/what-is-dna-center-appliance) - [What is a feature of the open platform capabilities of Cisco DNA center?](https://www.g2.com/discussions/what-is-a-feature-of-the-open-platform-capabilities-of-cisco-dna-center) - [What does Cisco DNA center do?](https://www.g2.com/discussions/what-does-cisco-dna-center-do) ## What Is ServiceNow Marketplace Apps? [Marketplace Apps](https://www.g2.com/categories/marketplace-apps) ## What Software Categories Are Similar to ServiceNow Marketplace Apps? - [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) - [IT Alerting Software](https://www.g2.com/categories/it-alerting) - [AIOps Tools](https://www.g2.com/categories/aiops-platforms)