# Best Runbook Automation Software for Small Business *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* Products classified in the overall Runbook Automation category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Runbook Automation to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Runbook Automation category. In addition to qualifying for inclusion in the Runbook Automation Software category, to qualify for inclusion in the Small Business Runbook Automation Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Runbook Automation Software Products Does G2 Track? **Total Products under this Category:** 15 ### Category Stats (May 2026) - **Average Rating**: 4.39/5 - **New Reviews This Quarter**: 5 - **Buyer Segments**: Mid-Market 42% │ Small-Business 33% │ Enterprise 25% - **Top Trending Product**: Tidal Automation (+0.009) *Last updated: May 31, 2026* ## How Does G2 Rank Runbook Automation Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 1,700+ Authentic Reviews - 15+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Kelverion Self Service Automation Portal The Automation Portal is a sophisticated software solution designed to streamline the entry point of automation, providing a user-friendly interface for both setup and end users. This platform enables self-service capabilities to Trigger, Track and Report automation, allowing organizations to efficiently manage and request IT services through a modern web interface. With its adaptable design, the Automation Portal caters to a diverse range of users, from IT teams to end users, ensuring that automation processes are accessible and easy to navigate. Targeted primarily at organizations looking to enhance their IT service management, the Automation Portal simplifies the implementation of self-service automation solutions. Its straightforward setup process eliminates the need for extensive requirements, enabling rapid deployment and immediate access to automation functionalities. This flexibility is particularly beneficial for businesses aiming to optimize their operational efficiency without the burden of complex configurations. The availability of a mobile application for Apple iPhones further extends the portal's usability, allowing users to manage automation tasks on the go. Key features of the Automation Portal include a comprehensive dashboard that provides real-time insights into time and cost savings achieved through automation. Users can easily monitor requests by state and identify the top ten requests, facilitating informed decision-making. The portal supports both on-premise and cloud-hosted deployments, ensuring that organizations can choose the deployment method that best fits their infrastructure. As a modern single-page web application, it delivers rapid responses to user interactions, enhancing the overall user experience. Security is a paramount consideration for the Automation Portal, which utilizes Microsoft Entra ID for authentication, ensuring enterprise-grade user protection. The platform's full REST API allows for seamless interactions and improved performance, making it compatible with various automation engines, including Power Automate, Logic Apps, Ansible, System Center Orchestrator, Azure Automation and PowerShell. Additionally, the ready-to-configure Orchestrator Integration Pack and Azure Automation Integration Module simplify integration into existing runbooks, while the capability to interface with other automation platforms via REST API and Webhook enhances its versatility. The Automation Portal stands out in its category by offering high availability support through Windows Network Load Balancing, ensuring consistent performance even during peak usage. Its comprehensive features and user-centric design make it a valuable tool for organizations seeking to leverage automation for improved IT service delivery and operational efficiency. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1007574&secure%5Bdisplayable_resource_id%5D=1007574&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1007574&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1409946&secure%5Bresource_id%5D=1007574&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frunbook-automation%2Fsmall-business&secure%5Btoken%5D=f04a8af42066786d33b6e1567a0506dfd737037900e40a026ea3354758bb54e3&secure%5Burl%5D=https%3A%2F%2Fwww.kelverion.com%2Fautomation-portal&secure%5Burl_type%5D=product_website) --- ## What Is Runbook Automation Software? [IT Management Software](https://www.g2.com/categories/it-management)