# Best Robotic Process Automation (RPA) Consultancy Services in Boston, MA ## How Many Robotic Process Automation (RPA) Consultancy Services Products Does G2 Track? **Total Products under this Category:** 254 ### Category Stats (Aug 2026) - **Average Rating:** 4.45/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Backoffice Pro (+0.57%) - Among all products in this category, Backoffice Pro recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Robotic Process Automation (RPA) Consultancy Services Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 700+ Authentic Reviews - 254+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Robotic Process Automation (RPA) Consultancy Services ![G2 Grid® for Robotic Process Automation (RPA) Consultancy Services plotting products by satisfaction and market presence](https://www.g2.com/categories/robotic-process-automation-rpa-consultancy-services/grids.png?focus%5B%5D=1076&focus%5B%5D=1370432&focus%5B%5D=1380) Highlighted products: Accenture, Backoffice Pro, and Tata Consultancy Services. Underlying data: [Grid® JSON](https://www.g2.com/categories/robotic-process-automation-rpa-consultancy-services/grids.json?focus%5B%5D=accenture&focus%5B%5D=backoffice-pro&focus%5B%5D=tata-consultancy-services) **Sponsored** ### Adobe Journey Optimizer Adobe Journey Optimizer is a leading customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to your customers. Profiles and Audiences: Built on the powerful Adobe Experience Platform, Journey Optimizer unifies customer data, creating real-time profiles and audiences that allow marketers to understand behaviors and preferences deeply, ensuring relevant interations at every touchpoint. The platform also prioritizes Data Governance & Privacy with comprehensive tools to help ensure brands are enabled to manage customer data responsibly and compliance with privacy regulations. Journey Orchestration: Harness an intuitive drag-and-drop journey canvas for creating complex, multi-step customer journeys. Marketers can orchestrate and activate messages, offers, and other content in real-time, and across channels, targeting customers based on behaviors, contextual data, business events such as sign-ups, purchases, order status, flight delays, loyalty, and more. Messages and Content: Simplify creating, managing, personalizing and optimizing messages and content through a variety of authoring options from drag-and-drop visual editing to HTML coding. Users can manage, find, and distribute all the digital assets for cross-channel messaging and content creation from one centralized location . The natively embedded, centralized asset repository makes accessing digital assets easy, for faster content creation. . Personalize every messaging element with dynamic content — from subject lines to body copy — ensuring that communications resonate with audiences. Intelligent Optimization: Run experiments and make data-driven decisions, ensuring personalized interactions that align with business goals. Leverage data and AI to determine the next-best offer, test out new offer ideas, and quickly apply learnings across the journey — in real-time and at scale. Experiment with and optimize the impact of your customer engagement — from fine-tuning specifics such as subject lines, body copy, and imagery to updating strategies like channel mix, journey length, engagement frequency and more. Consumers are inundated with marketing — a lot of which gets tuned out. Journey Optimizer lets you cut through the clutter with embedded AI, dynamic content capabilities, and end-to-end journey orchestration so you can anticipate and meet your customers’ needs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2649&secure%5Bchosen_at%5D=2026-08-03T00%3A46%3A30Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=169941&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=169941&secure%5Bresource_id%5D=2649&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frobotic-process-automation-rpa-consultancy-services%2Flocations%2Fboston-ma-us&secure%5Btoken%5D=c2d40cdecf1a845d6c9510e4d035be71ab6c389b361f314da90920a67d2da9c8&secure%5Burl%5D=https%3A%2F%2Fbusiness.adobe.com%2Fproducts%2Fjourney-optimizer.html%3Fsdid%3DMH16S3R3%26mv%3Daffiliate&secure%5Burl_type%5D=custom_url) ### [Ernst & Young](https://www.g2.com/products/ernst-young/reviews) One of the world's leading professional services organizations, helps companies across the globe to identify and capitalize on business opportunities. **Average Rating:** 4.1/5.0 **Total Reviews:** 20 #### Who Is the Company Behind Ernst & Young? - **Seller:** [Ernst & Young (E&Y)](https://www.g2.com/sellers/ernst-young-e-y) - **Year Founded:** 1989 - **HQ Location:** London - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=340d34cb6814593cb6be46462017d68a16b372058fc6a3ec69bc30c2ac8b9ee0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fernstandyoung&secure%5Burl_type%5D=linkedin_company_website) 403,177 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 70% Large, 40% Medium #### What Are Recent G2 Reviews of Ernst & Young? **["Advisory and Implementation"](https://www.g2.com/survey_responses/ernst-young-review-11769267)** **Rating:** 4.0/5.0 stars _— Verified User in Consulting_ [Read full review](https://www.g2.com/survey_responses/ernst-young-review-11769267) **["Good company to work with for rich experience"](https://www.g2.com/survey_responses/ernst-young-review-10658599)** **Rating:** 4.5/5.0 stars _— Aavinashh L._ [Read full review](https://www.g2.com/survey_responses/ernst-young-review-10658599) #### What Are G2 Users Discussing About Ernst & Young? - [Who owns EY India?](https://www.g2.com/discussions/who-owns-ey-india) - [Why is EY famous?](https://www.g2.com/discussions/why-is-ey-famous) - [What is Max Ernst known for?](https://www.g2.com/discussions/what-is-max-ernst-known-for) - [What is Ernst short for?](https://www.g2.com/discussions/what-is-ernst-short-for) ### [KPMG](https://www.g2.com/products/kpmg/reviews) We offer broad management consulting skills including technology enablement. **Average Rating:** 4.2/5.0 **Total Reviews:** 22 #### Who Is the Company Behind KPMG? - **Seller:** [KPMG](https://www.g2.com/sellers/kpmg-e2874d4d-01ea-4fab-aa80-7344e39b9d73) - **HQ Location:** New York - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6484382897b6c40df8932121e1811ba762577fa5b7c029aabc8189b25bf072fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkpmg-us&secure%5Burl_type%5D=linkedin_company_website) 53,551 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Accounting - **Company Size:** 50% Medium, 36% Small #### What Are Recent G2 Reviews of KPMG? **["The greatest financial service"](https://www.g2.com/survey_responses/kpmg-review-7640920)** **Rating:** 5.0/5.0 stars _— John M._ [Read full review](https://www.g2.com/survey_responses/kpmg-review-7640920) **["KPMG - Right Choice"](https://www.g2.com/survey_responses/kpmg-review-8605228)** **Rating:** 4.0/5.0 stars _— Verified User in Consulting_ [Read full review](https://www.g2.com/survey_responses/kpmg-review-8605228) ### [McKinsey](https://www.g2.com/products/mckinsey/reviews) Leading global Management Consulting Firm **Average Rating:** 4.5/5.0 **Total Reviews:** 10 #### Who Is the Company Behind McKinsey? - **Seller:** [McKinsey](https://www.g2.com/sellers/mckinsey) - **Year Founded:** 1926 - **HQ Location:** United States - **Twitter:** @McKinsey 660,454 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6db4ded614ddeaa1d4ed66ff1ff450cda10119d984ead34da2d7aaefb47f74b2&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmckinsey&secure%5Burl_type%5D=linkedin_company_website) 38,154 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Small, 40% Large #### What Are Recent G2 Reviews of McKinsey? **["Must read publications"](https://www.g2.com/survey_responses/mckinsey-review-4193859)** **Rating:** 5.0/5.0 stars _— Verified User in Professional Training & Coaching_ [Read full review](https://www.g2.com/survey_responses/mckinsey-review-4193859) **["McKinsey review"](https://www.g2.com/survey_responses/mckinsey-review-5100614)** **Rating:** 4.5/5.0 stars _— Verified User in Banking_ [Read full review](https://www.g2.com/survey_responses/mckinsey-review-5100614) #### What Are G2 Users Discussing About McKinsey? - [What is McKinsey used for?](https://www.g2.com/discussions/what-is-mckinsey-used-for) Spotlight Categories [Attribution Software](https://www.g2.com/categories/attribution) [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service) [Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms) [Data Observability Software](https://www.g2.com/categories/data-observability) [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) Similar Categories - [AB Tasty Consulting](/categories/ab-tasty-consulting) - [AI Engineering Accelerators](/categories/ai-engineering-accelerators) - [Anaplan Partners](/categories/anaplan-partners) - [Brightpearl Consulting](/categories/brightpearl-consulting) - [Broadleaf Commerce Consulting](/categories/broadleaf-commerce-consulting) - [Cloud Migration Services](/categories/cloud-migration-services) - [Constant Contact Consulting](/categories/constant-contact-consulting) - [Creative Services](/categories/creative-services) - [Data Extraction Services](/categories/data-extraction-services-f8d7dc20-f5c1-416b-a1d0-d8692c9a4f61) - [Data Governance Services](/categories/data-governance-services) - [Development Services](/categories/development-services) - [Digital Document Destruction Services](/categories/digital-document-destruction-services) - [Document Scanning Services](/categories/document-scanning-services) - [Dotdigital Consulting](/categories/dotdigital-consulting) - [Dynamic Yield Consulting](/categories/dynamic-yield-consulting) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated October 3, 2024 Robotic process automation (RPA) consultancy services help businesses automate repetitive, data-heavy, high-volume tasks. They assist these businesses throughout the automation process, from process mining to implementation of bots, whether they’re supervised or unsupervised. Especially with larger deployments, these services might be critical for ensuring zero errors across any environment or applications and automating business processes such as administration, billing, and more. These providers frequently partner with [robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) companies. They work with RPA providers in order to embed automation into core operations. Sometimes, these solutions are combined with other automation technologies, such as [business process management (BPM) software](https://www.g2.com/categories/business-process-management) in order to optimize business processes and human and digital workforce orchestration. To qualify for inclusion in the RPA Consultancy category, a services provider must: - Assist companies in the mapping, mining, or refining of business processes - Deploy attended or unattended bots Show More