Remote Support Software Resources
Articles, Discussions, and Reports to expand your knowledge on Remote Support Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.
Remote Support Software Articles
What Is Remote Support? How It Helps Solve IT Problems
Few things are as frustrating as being just hours away from a deadline and having your technology betray you.
by Mara Calvello
Remote Support Software Discussions
0
Question on: JumpCloud
Can JumpCloud replace Active Directory?
Can JumpCloud replace Active Directory?
Show More
Show Less
Yes, it can. Like %90+ of companies, you don't need the complexities of AD.
Show More
Show Less
Yes it can. We have clients that are very geographically distributed and we use JumpCloud instead of AD for these clients.
Show More
Show Less
For the most part, Jumpcloud can replace Active Directory if your Active Directory requirements are relatively basic. For example, Jumpcloud only supports a subset of Group Policy settings. You can't set group policies for automatically sharing network folders depending on user or user group, or automatically install printer drivers for new users or devices. If you have an all Microsoft environment, a DC with Active Directory is more robust with more granular control. However, if you have a mixed environment (PC's., Macs, Linux) and do not need the more advanced features of a DC and Active directory, then Jumpcloud is likely going to be a better option. Junpdrive does provide for integration with and synching with Active directory though.
Show More
Show Less
0
Question on: AnyDesk
How long can I use AnyDesk for free?
How long can I use AnyDesk for free?
Show More
Show Less
You can use Anydesk for Free but you can only connect with 1 remote PC at a time in Free variant.
Show More
Show Less
According to my knowledge and last information update in September 2021, Any Desk offered a free rendition that you could use for individual use without a predefined time limit. Notwithstanding, kindly note that product valuing and authorizing terms can change over the long haul.
Show More
Show Less
0
Question on: Iperius Remote
What is Remote Desktop features?
What is Remote Desktop features?
Show More
Show Less
It can do all of these [ https://www.iperiusbackup.net/en/iperius-remote-4-performance-mac-version-new-apps ]
Show More
Show Less
Remote Support Software Reports
Mid-Market Grid® Report for Remote Support
Spring 2026
G2 Report: Grid® Report
Grid® Report for Remote Support
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Remote Support
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for Remote Support
Spring 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Remote Support
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Remote Support
Winter 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Remote Support
Winter 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Remote Support
Winter 2026
G2 Report: Grid® Report
Grid® Report for Remote Support
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for Remote Support
Winter 2026
G2 Report: Momentum Grid® Report

