Remote Support Software Resources
Articles, Discussions, and Reports to expand your knowledge on Remote Support Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.
Remote Support Software Articles
What Is Remote Support? How It Helps Solve IT Problems
Few things are as frustrating as being just hours away from a deadline and having your technology betray you.
by Mara Calvello
Remote Support Software Discussions
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Question on: JumpCloud
How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies?How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies?
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Providing a centralized, cloud-based platform for user management &Supporting multiple operating systems and devices.
Integrating with cloud services like Google Workspace and Microsoft 365.
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Question on: JumpCloud
What is JumpCloud used for?What is JumpCloud used for?
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Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management.
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FOR SSO
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It provides a centralized platform to manage user identities, authenticate users, and control access to various applications, devices, and networks. JumpCloud helps organizations ensure secure, streamlined access for employees, contractors, and partners across a wide range of resources, whether they are on-premises or in the cloud.
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Remote Support Software Reports
Mid-Market Grid® Report for Remote Support
Winter 2026
G2 Report: Grid® Report
Grid® Report for Remote Support
Winter 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Remote Support
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for Remote Support
Winter 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Remote Support
Winter 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Remote Support
Fall 2025
G2 Report: Grid® Report
Small-Business Grid® Report for Remote Support
Fall 2025
G2 Report: Grid® Report
Mid-Market Grid® Report for Remote Support
Fall 2025
G2 Report: Grid® Report
Grid® Report for Remote Support
Fall 2025
G2 Report: Grid® Report
Momentum Grid® Report for Remote Support
Fall 2025
G2 Report: Momentum Grid® Report

