Remote Support Software Resources
Articles, Discussions, and Reports to expand your knowledge on Remote Support Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.
Remote Support Software Articles
What Is Remote Support? How It Helps Solve IT Problems
Few things are as frustrating as being just hours away from a deadline and having your technology betray you.
by Mara Calvello
Remote Support Software Discussions
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Question on: TeamViewer
Will TeamViewer have this feature?
I would love if TV adds this as a feature 'logging into a pc' just by typing a short domain:8080/pc/12/TV or something like that, it would be awesome to have that, so we dont need to download and install everytime when we are in a new PC or something , trying to log into a remoted pc to control it. I will appreciate an answer, thanks in advance.
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Question on: TeamViewer
Is there any that you can make the file transfer easy?
File transferring is not easy in Team Viewer.
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I used the drag and drop method. Although it is tedious, it works.
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Question on: TeamViewer
Can i use one PC to multi remote clients?
As an admin sometimes i need to remote clients simultaneously it saves time if i can do this.
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Yes, you can. Your multiple remote control windows can either be split into multiple windows, or consolidated into one window and separated by tabs.
of course you can use a single pc and connect with several clients at the same time
One computer can remote into multiple clients successively, not multiple computers at the same time.
Remote Support Software Reports
Mid-Market Grid® Report for Remote Support
Fall 2026
G2 Report: Grid® Report
Grid® Report for Remote Support
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Remote Support
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Remote Support
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Remote Support
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Remote Support
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Remote Support
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Remote Support
Summer 2026
G2 Report: Grid® Report
Grid® Report for Remote Support
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Remote Support
Summer 2026
G2 Report: Momentum Grid® Report

