Remote Support Software Resources

NinjaOne was rebranded from NinjaRMM, because its much more than just an RMM now. The RMM portion is Remote Monitoring and Management, and is used for patching, installing all apps silently, checking health and many many other conditions. We have a ton of automations setup that auto fix some things, and if it cannot opens a ticket. We do a lot of hardening and security changes also within. NinjaOne though also offers Backups, MDM, Remote Control and some security software also. So thats why they rebranded because its now much more than just an RMM. Awesome tool, one we love!

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BeyondTrust is a tool used for secure remote support sessions. It enables you to assist not only your internal employees but also to share a support link with external parties, such as vendors.

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