Best Remote Monitoring & Management (RMM) Software - Page 4

BoolDesk

BoolDesk is a cloud-based IT Service Management (ITSM) and Remote Monitoring & Management (RMM) platform built for managed service providers and IT teams. It combines helpdesk ticketing, endpoint monitoring, remote access, and automation into a single unified platform. IT teams use BoolDesk to manage service requests, monitor the health of client endpoints, automate routine maintenance tasks, and resolve incidents efficiently. The platform is designed to support organisations managing multiple client environments and distributed infrastructure, providing real-time visibility and control across all managed devices from one central interface.

Devicely RMM

ET Ducky

ET Ducky is a remote monitoring and management platform built on kernel-level telemetry, ETW on Windows and eBPF on Linux. Every alert and detection is backed by the kernel events that caused it, and each alert receives an automatic root-cause analysis. Remote desktop, patch management, behavioral security rules, automations, and natural-language reports are included at every tier. The Free tier runs with your own AI API key and no credit card. Managed agents start at $5 per agent per month. A self-hosted Local-First edition is available at a flat price with unlimited agents. ET Ducky is not an antivirus and does not replace one.

EyeOTmonitor

EyeOTmonitor is a cloud-based monitoring platform purpose-built to protect camera health, image integrity, and overall system reliability across modern physical security environments. Designed for organizations managing large, distributed camera deployments, EyeOTmonitor helps ensure that every camera is not only online, but delivering clear, usable images you can trust when it matters most. At the center of the platform is ImageAssure, EyeOTmonitor’s advanced AI-powered camera health solution. ImageAssure continuously evaluates the actual image coming from each camera rather than relying on basic connectivity checks alone. Using computer vision and machine learning, it detects common and critical image issues such as blur, obstruction, overexposure, underexposure, scene changes, and camera drift. This allows teams to identify image degradation early, before it impacts security operations, investigations, or compliance requirements. ImageAssure supports reference images and camera-specific instructions, allowing each camera to be evaluated based on its intended purpose and field of view. A parking lot camera, a license plate capture camera, and an indoor hallway camera can all be monitored differently, ensuring alerts are meaningful and accurate. Cameras are checked frequently, providing near-real-time insight into image quality and performance without requiring manual spot checks. EyeOTmonitor connects camera health with VMS, network, and device intelligence, giving teams the full context needed to troubleshoot issues quickly. When a camera problem occurs, operators can immediately see whether the issue is image-related, network-related, or tied to the device itself. Visual topology and geospatial maps make it easy to locate affected cameras and understand their relationship to the broader system. A powerful severity-based alerts engine prioritizes issues based on impact, helping teams focus on what truly matters instead of being overwhelmed by noise. This proactive approach reduces downtime, improves service levels, and helps teams maintain confidence in their security systems. Built for security integrators, enterprises, smart cities, and critical infrastructure operators, EyeOTmonitor delivers a practical, scalable way to maintain camera integrity, prove system performance, and ensure cameras are always ready to deliver reliable, actionable images.

Average Rating: 4.5/5.0

Total Reviews: 2

Gardiyan Endpoint Management

Gardiyan Endpoint Management System is a comprehensive endpoint management solution designed to eliminate complexity in corporate IT infrastructures, operating under the motto "Single Platform, Total Control." With its hybrid architecture supporting Windows, Linux, and macOS, it provides a flexible management experience across on-premise, cloud, or hybrid environments. Utilizing an XMPP-based secure communication protocol and an LDAP-independent architecture, Gardiyan minimizes operational overhead while managing thousands of devices in dispersed structures in real-time. Core Features and Capabilities Gardiyan builds endpoint management upon three main pillars: Monitoring, Management, and Security. 1. Advanced Monitoring System and Resource Tracking: Monitor CPU, memory, disk usage, and network activity in real-time. User and Device Auditing: Centrally track user sessions, USB/external disk movements, file integrity, and port statuses (open/closed). Inventory Visibility: Automatically discover hardware and software inventory and generate license compliance reports. 2. Centralized Management Remote Access and Support: Establish secure remote desktop connections via RDP, SSH, and VNC without additional licensing costs, with full session recording capabilities. Automation and Script Management: Deploy scripts written in 8 different languages to thousands of devices simultaneously; automate patching and updates. Rapid Actions: Perform critical interventions such as stopping services, terminating sessions, or deleting files with a single click. Policy Management: Centrally manage USB restrictions, application installation/uninstallation, and network settings through group policies. 3. Integrated Security Vulnerability and Threat Management: Conduct vulnerability scans through Nessus and OpenVAS integrations; ensure end-to-end protection with TrendMicro and Xcitium (Comodo) integrations. Compliance and Regulation: Provides logging, backup, and reporting infrastructure that supports compliance with standards such as KVKK, GDPR, ISO 27001, and SOC 2. Network and Access Security: Enhances cyber resilience through firewall management and prevention of unauthorized device access. Why Gardiyan? Developed to increase operational efficiency and reduce costs, Gardiyan delivers these proven benefits to its users: 90% Automation: Automates manual tasks. 70% Operational Speed: Significant reduction in help desk (ticket) volume. 40% Time Savings: Allows IT teams to focus on strategic initiatives. 50% Risk Reduction: Minimizes security breaches and incidents impacting revenue.

GestorMSP

Hasfy

Hasfy is an all-in-one IT management platform designed to streamline operations for IT service providers. It integrates remote monitoring and management (RMM), ticketing, and automation into a single, cohesive system, eliminating the need for multiple disparate tools. This consolidation enhances efficiency and reduces the complexity associated with managing IT infrastructures. One of Hasfy's core features is its Remote Monitoring and Management (RMM) capability. It enables real-time monitoring of all IT assets, categorized by status, type, and compliance. This proactive approach ensures that potential issues are identified and addressed before they escalate, minimizing downtime and enhancing service reliability. The platform's intuitive dashboard provides a comprehensive overview of the IT environment, facilitating informed decision-making. The ticketing system within Hasfy centralizes support requests, automatically categorizing and assigning them to the appropriate personnel. This automation reduces the likelihood of lost or overlooked tickets, ensuring that every issue is tracked from initiation to resolution. By streamlining the support process, Hasfy enhances response times and improves client satisfaction. Hasfy also offers customizable, code-free automation features. Users can connect various tools and set up actions that trigger automatically in response to specific alerts. For instance, upon receiving a critical alert, the system can generate an urgent ticket and notify the relevant team via Slack. This level of automation reduces manual intervention, allowing IT teams to focus on more strategic tasks. The platform is designed for rapid deployment, becoming operational within approximately 20 minutes without requiring extensive technical expertise. The setup process involves creating an account, deploying the Hasfy agent on target machines, and gaining immediate visibility and control over the IT infrastructure. This quick implementation allows organizations to realize the benefits of the platform almost immediately. Hasfy's commitment to data security and compliance is evident in its hosting practices. The platform is hosted in France, ensuring that user data is managed in accordance with stringent European data protection regulations. This hosting choice provides users with confidence regarding the privacy and security of their information. In summary, Hasfy offers a comprehensive solution for IT service providers seeking to optimize their operations. By integrating RMM, ticketing, and automation into a single platform, it simplifies IT management, enhances operational efficiency, and supports proactive maintenance strategies. Its user-friendly design and rapid deployment make it accessible to organizations of varying sizes and technical capabilities.

Helios

Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It brings monitoring, security, patching, remote access, Microsoft 365 and a full helpdesk into one hosted platform, with AI that spots problems, fixes them and closes the ticket. Helios is built around AI, not retrofitted. AI Ops answers questions about the fleet in plain English and acts on them, forecasts which disks will fill and when, and correlates alerts so one outage raises one ticket instead of twenty. Self-healing automation runs the fix, records what changed and closes the ticket when the alert clears. A built-in AI service desk agent triages inbound email and drafts the reply straight into the customer's existing thread. Included on every plan: patch management (Windows and third-party), Microsoft Defender security monitoring, Microsoft 365 health, one-click remote access, branded client portals, AI-generated QBRs, asset lifecycle and backup monitoring. The agent runs on Windows, Windows Server, macOS and Linux, and every build is code-signed. Pricing is flat per plan, not per technician. Launch £4 per device a month (5 to 25 devices, £20 minimum), Starter £99 (50 devices), Growth £199 (250 devices), Scale £399 (unlimited). White-label client portal on Growth and Scale. 14-day free trial, no credit card.

Iperius One

Iperius One is an all-in-one platform built for Managed Service Providers. It brings together RMM, Remote Access, and Backup in a single, centralized dashboard to help MSPs monitor endpoints, support clients, and protect data efficiently. Designed to scale across multiple customers, Iperius One simplifies daily operations, improves visibility, and reduces management overhead.

Lavawall

Lavawall® is a cybersecurity operations platform built for MSPs and lean IT teams that need more visibility, automation, training, and security coverage without adding more tools. Lavawall combines cross-platform patch management, vulnerability management, GRC, Google Workspace and Microsoft 365 monitoring, cloud security visibility, domain and email security analysis, compliance reporting, remote support, phishing reporting, email review, training, and automated executive reporting in a single platform. It monitors Windows, macOS, Linux, Microsoft 365, Google Workspace, Azure, domains, and SaaS applications while helping IT teams identify security risks, improve reliability, and reduce support workloads. Key capabilities include: Patching and vulnerability management for 7,500+ applications and operating systems Microsoft 365, Entra ID, and Azure security monitoring Google Workspace security monitoring Domain, DNS, SPF, DKIM, DMARC, and external attack surface analysis Automated executive and client-facing reports Compliance and governance reporting Secure remote support and scripting Asset lifecycle and hardware refresh planning Security event correlation across endpoints, cloud services, and identity platforms Web chat and logging Lavawall is designed to help MSPs improve client retention, streamline operations, reduce cybersecurity risk, and demonstrate measurable value through automated reporting and proactive security management. Best for: Managed Service Providers (MSPs), virtual CIO/vCISO practices, and small-to-medium organizations with lean IT teams that need enterprise-grade cybersecurity visibility without enterprise complexity.

Lira RDP Security

Lira RDP Security helps MSPs, hosting providers and internal IT teams protect and operate Windows Servers that must remain reachable through Remote Desktop. A lightweight Windows agent reports authentication and operational state to a central portal, where authorized operators can investigate RDP attacks, maintain synchronized temporary and permanent IP blocks, apply per-user MFA policies and monitor multiple environments. The same console supports Windows Update and reboot windows, Microsoft Defender configuration, Windows Firewall policies, disk and service health, local-user visibility, RDP TLS certificates and controlled agent rollouts. Windows and RDP passwords are validated by Windows and are not collected or stored by Lira.

Lunixar RMM

Lunixar RMM is a cloud-based remote monitoring and management platform built for managed service providers (MSPs) and IT teams. Developed to address the operational challenges of modern IT environments, Lunixar focuses on delivering scalable, reliable, and easy-to-deploy tools that help organizations maintain visibility and control across distributed devices. The platform offers real-time monitoring, remote access, alerting, automation, and script execution, along with centralized device management and inventory tracking. Lunixar RMM enables technicians to troubleshoot systems quickly, automate repetitive tasks, and proactively detect issues before they impact end users. Its architecture is designed for secure multi-tenant environments, making it suitable for service providers managing multiple clients. Lunixar RMM helps MSPs reduce downtime, streamline daily operations, and improve service delivery while scaling their business efficiently. By combining proactive monitoring with automation and remote support capabilities, the platform allows IT teams to operate more effectively, lower support costs, and deliver a better experience to their customers.

LynxTrac

LynxTrac is a modern, cloud-based Remote Monitoring and Management (RMM) platform that helps IT teams and MSPs proactively monitor, automate, and secure their infrastructure. It combines real-time monitoring, log intelligence, remote desktop, and IT automation into one powerful SaaS platform — enabling IT professionals to detect issues early, deploy fixes automatically, and ensure continuous uptime across servers, applications, and endpoints. Built for scalability and simplicity, LynxTrac provides: - Centralized monitoring of servers, endpoints, and network components - Live log analysis and anomaly detection to pinpoint issues faster - Automation workflows for patching, deployments, and service recovery - Remote access & file management for instant troubleshooting - Custom alerts, dashboards, and reports for full operational visibility Whether you’re an MSP managing multiple clients or an enterprise IT team maintaining critical systems, LynxTrac helps you reduce downtime, improve efficiency, and simplify IT operations — all from a single, intelligent dashboard.

Majic

ManageEngine Access Manager Plus

ManageEngine Access Manager Plus is a privileged session management solution that provides secure remote access, session recording, and audit capabilities for privileged users. It helps organizations monitor and control privileged sessions across IT infrastructure to meet compliance and security requirements.