# Best Public Transportation Software - Page 4 *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Government agencies that oversee public transportation systems depend on public transportation software to manage operations, infrastructure, and their environmental impact, and to ensure compliance with public transport regulations. This software helps manage timetables and ticketing, driver assignments, route planning (including detours), and passenger safety and security, as well as maintenance for buses, trains, and other transit vehicles. Often, these tools utilize geolocation tracking to ensure both administrators and riders can access real-time data about vehicle status. Beyond fixed route transit management, transportation agencies also need public transportation software to manage on-demand and paratransit dispatch operations to serve residents with disabilities who require ADA-compliant access to public transit. These tools help track and improve the costs of these on-demand transport operations and maintenance, as well as the passenger satisfaction and comfort. Some public transportation solutions may offer a complete set of features and functions for administrative operations and back-office maintenance, such as accounting or computerized asset management, or may integrate with solutions that handle those tasks. More advanced solutions offer features for passenger flow tracking and simulation. POS terminals may also link to public transportation solutions to facilitate the sale of tickets. As mobility as a service (MaaS) solutions continue to gain traction, these tools will also likely evolve to provide one centralized platform for a city’s entire public transportation operations. To qualify for inclusion in the Public Transportation category, a product must: - Be designed for use by an agency that manages transportation systems within any locale - Manage one or more operational functions related to fixed route or on-demand public transportation services - Allow riders to access fixed route schedules or request on-demand transportation, or integrate with solutions that do so ## How Many Public Transportation Software Products Does G2 Track? **Total Products under this Category:** 75 ### Category Stats (Jul 2026) - **Average Rating**: 4.11/5 The average rating of products in this category, based on all submitted ratings *Last updated: July 15, 2026* ## How Does G2 Rank Public Transportation Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 0+ Authentic Reviews - 75+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Public Transportation Software Is Best for Your Use Case? - **Best Free Software:** [PTV Visum](https://www.g2.com/products/ptv-visum/reviews) --- **Sponsored** ### 800.com Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=453&secure%5Bchosen_at%5D=2026-07-22T03%3A42%3A40Z&secure%5Bdisplayable_resource_id%5D=1389&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=125374&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=125374&secure%5Bresource_id%5D=453&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpublic-transportation%3Fpage%3D5&secure%5Btoken%5D=e7184f55bd900148e6ce7c3aca2f15e4ac99b175858105791e60ed51b40e98ad&secure%5Burl%5D=https%3A%2F%2Fwww.800.com%2Fai-agents&secure%5Burl_type%5D=custom_url) --- ## What Is Public Transportation Software? [Public Sector Software](https://www.g2.com/categories/public-sector)