Kickserv
Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.
Average Rating: 4.5/5.0
Total Reviews: 182
How Do G2 Users Rate Kickserv?
- Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
- Ease of Admin: 9.1/10 (Category avg: 8.5/10)
- Ease of Use: 8.9/10 (Category avg: 8.7/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind Kickserv?
- Seller: EverCommerce
- Company Website:
- Year Founded: 2016
- HQ Location: Denver, Colorado
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LinkedIn® Page: www.linkedin.com
1,613 employees on LinkedIn® - Ownership: NASDAQ: EVCM
Who Uses This Product?
- Who Uses This: Owner, President
- Top Industries: Construction, Consumer Services
- Company Size: 85% Small, 15% Medium
What Do G2 Reviewers Say About Kickserv?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Kickserv, enhancing their experience in managing time and work orders.
- Users value the ease of scheduling with Kickserv, which improves efficiency and customer service support is exceptional.
- Users praise the exceptional customer support of Kickserv, appreciating quick help and effective solutions for their needs.
- Users love the ease of scheduling with Kickserv, enhancing their service management and customer interactions.
- Users value the effective client management features of Kickserv for enhancing service operations and customer satisfaction.
Cons
- Users find the mobile app hard to work with, noting restrictions and difficulties that impact usability.
- Users face scheduling issues with Kickserv, struggling to navigate the calendar when it becomes cluttered.
- Users find the calendar navigation cumbersome as it lacks an option to directly return to previous weeks.
- Users note the limited functionality of Kickserv, particularly regarding mobile app capabilities and employee interaction.
- Users are frustrated by the higher subscription rate required to enable external payment features in Kickserv.
What Are Recent G2 Reviews of Kickserv?
"Kickserv Keeps Our Appliance Repair Business Organized and Paid Faster"
Rating: 5.0/5.0 stars
— Verified User in Facilities Services
"Kickserv Makes Customer Management and Scheduling Easy and Efficient"
Rating: 4.5/5.0 stars
— Lorenc X.

