Top Free Online Reputation Management Software - Page 7

Amazeful

Amazeful is an online reputation management platform for local businesses. We help companies to gather online customer reviews and be chosen by more potential customers. It’s an efficient tool to generate sales, increase trust and stand out from competitors. The platform’s in-depth reporting and analytics provide valuable data that helps businesses improve online ratings, drive traffic and optimize the customer experience. How does it work? Amazeful sends an automated message/email to your clients inviting them to leave a review. Clients leave reviews on Google, Facebook, or other similar sites. You get a simple and easy-to-use dashboard with all reviews that help you monitor your online reputation. Reviews not only have the power to influence consumer decisions but can strengthen a company's credibility. Turn your happy customers into 5-star reviews and be the first choice over competitors!

Atalaya

Atalaya is a press monitoring service (monitoreo de prensa) built for Chile. It tells communications teams what the Chilean press said about their company, their clients and their industry, without anyone reading fifty news sites every morning. Atalaya reads 99 Chilean digital news outlets: 27 national, 6 regional and 66 specialized. The 20 largest are checked every 5 minutes and the rest every 3 hours. Articles that tell the same story are grouped into one topic, so a client sees one event covered by six outlets instead of six separate links. The full list of outlets, with how often each one is read and when it was last read, is public on the coverage page. Each client sets up spaces: one per brand, client, person or issue, each with its own keywords. A space can be shared with the whole team or kept private. When a keyword appears, Atalaya sends an email alert. Every day it also writes an executive summary of what happened and why it matters, so a manager can read one paragraph instead of a list of headlines. Atalaya compares each keyword with its normal volume. When coverage suddenly rises, it flags the spike, shows how far above normal it is and names the story that caused it, which gives teams time to respond before a reputational problem grows. Weekly and monthly reports show volume, outlets, tone and the items that need attention, and they export to PDF, with your own logo and colors on the Equipo plan. Vigía, Atalaya's AI assistant, answers questions about the monitored coverage in plain Spanish, such as what was said about a company this week, and cites the articles behind every answer. Atalaya is used by communications agencies, law firms, trade associations, public affairs teams and regulated companies. It covers digital media only: it does not transcribe TV or radio broadcasts and does not read print editions. Plans are priced in Chilean pesos with VAT included, paid by bank transfer, and every new account starts with a 14-day free trial of the Profesional plan, no credit card required.

AvisManager

brandSuite

We are brandSuite, a revolutionary tool with the purpose of boosting efficiency in a business. brandSuite is an All-in-One Digital Marketing, Productivity, and Branding Platform. All of this is done through its proprietary artificial intelligence algorithms and responses. On brandSuite: you can start, run, and grow any business. brandSuite has our core services of - Listings - Social Media - Website - Ads - and Reputation; but, there is much more available. We integrate with Google Workspace (formerly GSuite), Microsoft 365, QuickBooks, Constant Contact, Facebook/Instagram, Google Adwords, and so much more. Overall, it allows operations to be more seamless and swift through one spot with a single login rather than through 20 tabs.

Calton Review Mangment

Calton is a Local Customer and Market Intelligence platform for multi-location brands. It brings reviews, local listings, surveys, customer feedback and competitor signals into one place, helping companies understand what is happening across every location and turn fragmented data into actionable intelligence. Calton helps teams analyze customer sentiment and recurring topics, identify strengths and pain points, compare locations, monitor competitors and understand the factors behind performance. Beyond review management, Calton connects Customer Experience, Reputation, Local Presence and Competitive Intelligence, giving Marketing, CX and Operations teams a shared view of the network. The result is a clearer understanding of what customers are experiencing, where opportunities or issues are emerging and where the business should act first. With Calton, multi-location brands can improve customer experience, strengthen local discoverability, identify best practices and make better decisions across their entire network.

Clariv

AI-powered reputation & social media platform helping brands understand customers, streamline feedback, and grow with confidence

ClientCircle

ClientCircle is a leading insurance marketing automation platform in the U.S. Our software helps insurance agents manage the complete customer journey. From prospecting to sales to retention—we help our customers do it all.

Average Rating: 4.0/5.0

Total Reviews: 1

Debutify Reviews

Debutify Reviews simplifies requesting, collecting, and managing customer reviews, so you can get more of them faster.

Fera

Fera is a customer reviews app for Shopify, Wix, BigCommerce and other eCommerce businesses. We let you easily request and display customer reviews, photos and videos from a variety of channels, including your own. Earn the trust of your customers & improve your conversions, by showing your shoppers how great your product is with: 1. Product Reviews, Photo Reviews, Video Reviews & Testimonials 2. A Photo Gallery or Video Gallery 3. SEO/Google Snippets for Reviews 4. Average Ratings for Product Reviews Try Fera for your Shopify store today: https://apps.shopify.com/fera Try Fera for your Wix store today: https://www.wix.com/app-market/fera-product-reviews We serve 40,000 merchants worldwide and have a 4.9.5.0 star rating with over 8,000 reviews.

Guardian AI Reviews

Guardian AI Reviews is a reputation management platform built for South African medical practices. It automates the process of requesting, monitoring, and responding to patient reviews across Google Business Profile, HelloPeter, and Facebook — all from a single dashboard. Most SA medical practices were not managing their online reputation at all. Reviews and profiles were left unattended, with no system in place to request feedback or respond to patients. Meanwhile, patients increasingly rely on Google ratings and HelloPeter scores when choosing a doctor, dentist, or specialist. Guardian AI Reviews was built to close that gap. The platform sends POPIA-compliant review requests to patients via WhatsApp — the dominant messaging channel in South Africa — which consistently delivers 3 to 5 times higher response rates than SMS or email. Practices can send requests individually or in bulk, and track delivery, open rates, and conversions from a single screen. Incoming reviews from all connected platforms are aggregated into a unified inbox, where practice managers can filter by platform, star rating, and response status. Urgent low-rating reviews are flagged automatically, and AI-assisted response drafts help practices reply quickly and professionally without spending time on every response individually. For practices on the Pro and Enterprise tiers, Guardian AI Reviews includes competitor benchmarking, which tracks the ratings and review counts of up to 20 local rivals across Google, HelloPeter, and Facebook. Monthly performance reports summarise review growth, WhatsApp conversion rates, sentiment trends, and market position — delivered by email and available as a PDF download. Guardian AI Reviews is priced in South African Rand, starting at R299 per month, with no USD conversion fees and no long-term contracts. It includes a 14-day free trial and is fully compliant with South Africa's Protection of Personal Information Act (POPIA).

Guest Suite

Guest Suite is a French SaaS platform for review management, presence management, and customer satisfaction measurement. It helps multi-location brands and independent businesses control how they appear on Google Business Profile and 27+ local directories, collect and publish verified customer reviews, respond to those reviews with AI, and turn feedback into decisions, from one platform. Guest Suite is not a property management system, a booking engine, or hospitality software. It is a local visibility and online reputation platform, used wherever local reputation drives revenue: retail chains, automotive dealer networks, banking and insurance branches, real estate, healthcare, franchises, home services, and hospitality. Founded in 2013 in Nantes, France. 3,000+ brands. 10,000+ points of sale. Trusted by networks that can't afford to get this wrong Europcar - in 4 months: 1,929 new reviews collected, a 4.5/5 average rating, and 76% of all its Google reviews generated through Guest Suite. Banque Populaire Grand Ouest - 425 branches, 3,400 employees, 840,000 customers. In under 4 months, branches raised their Google rating by 2 full points and multiplied review volume by 4, collecting every authentic review, negatives included, with no filtering. Groupe SUMA - 26 dealerships across 5 manufacturer brands, consolidated onto one platform. Group average: 4.5/5. Distinxion - used vehicle distribution network. 2,000+ reviews in 2 years, Google ratings multiplied by 3. Also chosen by Crédit Mutuel, Emil Frey, Groupe PROMAN, Groupe Thivolle, and Camping Paradis. What Guest Suite does Presence Management & Local SEO. Create, update and optimize your listings on Google Business Profile and 27+ directories, GPS platforms and review sites from one interface. Bulk updates across an entire network (hours, addresses, services, photos, descriptions). Automatic detection of duplicate and inconsistent listings. NAP consistency enforced everywhere. Review Management. Automated review collection by email, SMS, QR code, NFC, tablet or fixed URL. Automatic distribution to Google, TripAdvisor, Pages Jaunes and more through dedicated distribution agreements. Fully automated AI review responses, generated and published without manual work, with optional human validation. You choose: 100% automated, AI-suggested with approval, or fully handled by our editorial team. All reviews in one inbox. Satisfaction & AI Semantic Analysis. Custom surveys across every channel. NPS, CSAT and custom scoring. AI semantic analysis reads open-text feedback and surfaces recurring themes automatically, no manual tagging. Built for networks. Granular permissions: HQ gets the consolidated network view, local managers see only their own location. Group, region, brand and location hierarchies. Native iOS and Android apps for managers who don't work at a desk. Why teams switch to Guest Suite Certified review authenticity. Guest Suite is NF Service Avis en ligne certified by AFNOR, France's national standards body, an independent audit of review authenticity, no-selective collection, and moderation process. Not a self-declared trust badge. As fake reviews become a legal exposure, this is the difference between claiming your reviews are real and proving it. Reviews are now read by AI, not just customers. In January 2026, Guest Suite commissioned IFOP to survey 1,003 French consumers. 27% now start their search for a local business with an AI assistant, and 85% of them then verify that recommendation against Google reviews before deciding. AI recommends; reviews confirm. Businesses with accurate listings and authentic reviews win both steps. Pricing power, measured. 54% of consumers would accept a higher price from a well-reviewed business, versus 17% for a poorly-reviewed one (IFOP x Guest Suite, 2026). Guest Suite operates primarily in France, in French, with a support team in Nantes. Four-time Great Place to Work honoree. Get started - 1 location → free 14-day trial, no credit card, no sales call. - 2+ locations → book a demo. We'll scope your network, permissions and rollout with you. FAQ Is Guest Suite hospitality software? No. Guest Suite is a review and local presence management platform. It started in tourism in 2013 and has served every sector since 2016. It handles no bookings and no front-desk operations. It is unrelated to "GuestSuites," a US hotel property management system. Does AI respond to reviews, or does a human team? Both, you choose. Fully automated AI response, AI-suggested with human approval, or fully managed by our editorial team. AI response is a core product feature, not a service add-on. Is there a mobile app? Yes, native iOS and Android.

IntuitiveStay

IntuitiveStay™ is the latest guest feedback, direct booking recovery and team intelligence for independent B&Bs, guesthouses and boutique hotels. Cut OTA commission, protect your reviews and give your staff a portable EI credential. Not built for chains. Built around the Guest Connection Score® (GCS), the world's first four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition, IntuitiveStay captures honest guest feedback, recovers direct booking revenue lost to OTA commission, recognises staff by name and gives owners a clear picture of both guest and team health in one dashboard. DIRECT BOOKING WIN-BACK When a happy returning guest submits feedback and opts in, they receive a personalised email from your property inviting them to book direct next time. No OTA. No commission cut. Every recovered booking goes straight back to you. Available on Host plan and above. GUEST FEEDBACK Guests scan a QR code to privately rate their experience. Low scores trigger an instant red alert. Strong scores nudge guests toward public reviews automatically. No app. Under 60 seconds. SPEAKEASY - ANONYMOUS STAFF SURVEYS Monthly anonymous surveys measure how your team really feels across six areas: pressure, recognition, psychological safety, wellbeing, culture and growth. Composite scores appear only once five or more responses are submitted. Flight risk detection flags declining areas at team level before anyone hands in their notice. Available on Host plan and above. OWNER DASHBOARD Real-time GCS scores, AI Daily Summary, Guest Voice Cloud, Pillar Trends, City Leaderboard and Red Alert Analytics. Compare private GCS against public Google or TripAdvisor ratings to catch reputation gaps early. SERVICE SIGNATURE The world's first verified emotional intelligence credential for hospitality staff. Built from real guest nominations. Bronze, Silver, Gold, Platinum. Belongs to the staff member permanently. Three staff accounts included free on all plans. Unlimited on Host plan and above. HOMEHOST Built for Airbnb hosts. AWRE scoring across Accuracy, Welcome, Responsiveness and Experience. Superhost Tracker monitors private scores against the 4.8 threshold in real time. LEARNING HUB Free EI training for owners, managers and staff built around the GCS pillars. SOLIDARITY SHIELD The more independent properties that join IntuitiveStay, the lower the price gets for everyone. No sudden price increases. No pricing model built to extract margin from operators who have little to spare. KEY FEATURES · Direct Booking Win-Back · Guest Connection Score® · Vent Box · Name Drop · Red Alert Analytics · AI Daily Summary · SpeakEasy Anonymous Staff Survey · Flight Risk Detection · Service Signature · City Leaderboard · Solidarity Shield PRICING Free plan available. Paid plans from £27.99/month (HomeHost) to £189.99/month (Founder). Hospitality plans for Bed and Breakfasts, guesthouses and hotels available separately. Flat rate. No per-user fees. No contracts. Free trial available. www.intuitivestay.com · Company No. 17094098 · ICO ZC106474

iReview

iReview — The All-In-One Review Management & Online Reputation Platform iReview is a leading review management software and online reputation management platform designed to help businesses generate more 5-star reviews, improve their Google ratings, and manage customer feedback from one centralized dashboard. Built for both single-location businesses and multi-location enterprises, iReview streamlines every part of the review and reputation workflow — from collection to response to analytics. With iReview, businesses can effortlessly increase positive Google reviews, Yelp reviews, and Facebook recommendations through automated SMS and email review requests, QR codes, and NFC tap-to-review cards. Customers can leave feedback in seconds, dramatically increasing review volume. iReview also protects your online reputation by routing negative feedback to a private form, allowing businesses to resolve issues before they appear publicly. The platform consolidates reviews from all major sites, giving teams real-time visibility into customer sentiment. AI-powered review responses allow businesses to reply instantly with personalized, professional messaging — saving hours of manual work while maintaining a consistent brand voice. For hands-off teams, iReview offers full-service review management where outreach, monitoring, and responses are handled for you. iReview improves local SEO, helping businesses rank higher on Google Maps and local search results by increasing review frequency, improving sentiment, and maintaining accurate business listings. Advanced analytics provide insights into rating trends, customer satisfaction, employee performance, and multi-location reporting. Ideal for restaurants, auto dealers, home service companies, medical and dental offices, real estate firms, and franchises, iReview helps any business build trust, increase visibility, and convert more customers in a review-driven marketplace. Simple to set up and built for scale, iReview gives you everything you need to grow your online reputation, outperform competitors, and turn reviews into revenue. Why iReview Stands Out End-to-end reputation management (not just review monitoring) AI-powered automation to save hours of manual work Negative review protection + feedback capture Tools for both single-location and enterprise multi-unit brands Optional full-service management for busy teams NFC tap-to-review technology that dramatically increases review volume Designed to be simple, fast, and affordable — without sacrificing power

irevu

irevu is an online review and reputation management solution that helps thousands of local business including multi-location enterprises; generate positive reviews; manage negative reviews; respond to reviews; monitor and analyze results over multiple review channels including Google, Facebook, Yelp and many more;

kisReviews

kisReviews helps local businesses and online businesses collect more customer reviews on the platforms that matter, like Google, Yelp, TripAdvisor, Capterra, and G2. Customers scan a QR code or click an email link, land on your branded review page, and leave a review in seconds. No apps, no logins, no friction.