# Top Free Online Reputation Management Software - Page 7

## How Many Online Reputation Management Software Products Does G2 Track?

**Total Products under this Category:** 359

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 40,300+ Authentic Reviews
- 359+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Reputation Management Software
 ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=4177&focus%5B%5D=14864&focus%5B%5D=1679&focus%5B%5D=10366&focus%5B%5D=84697&focus%5B%5D=1196045)

Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, Experience.com, and Liftify.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=experience-com&focus%5B%5D=liftify)

**Sponsored**

### Amazon Aurora

Amazon Aurora is a fully managed relational database service that combines the performance and availability of high-end commercial databases with the simplicity and cost-effectiveness of open-source databases. Compatible with MySQL and PostgreSQL, Aurora delivers up to five times the throughput of standard MySQL databases and up to three times that of standard PostgreSQL databases. It is designed for high availability, offering up to 99.99% availability within a single region and up to 99.999% across multiple regions. Aurora's architecture includes a distributed, fault-tolerant storage system that automatically scales up to 128 tebibytes, ensuring continuous data access and durability. Additionally, Aurora provides serverless configurations, allowing automatic scaling based on application needs, and integrates seamlessly with other AWS services for machine learning and analytics. Key Features and Functionality: - High Performance: Delivers up to five times the throughput of MySQL and three times that of PostgreSQL, enabling efficient handling of demanding workloads. - High Availability: Designed for up to 99.99% availability within a single region and up to 99.999% across multiple regions, ensuring continuous data access. - Scalability: Automatically scales storage up to 128 tebibytes and supports up to 15 read replicas for read-intensive applications. - Serverless Configuration: Offers Aurora Serverless, which automatically adjusts capacity based on application demand, eliminating the need for manual provisioning. - Machine Learning Integration: Integrates with Amazon SageMaker and Amazon Comprehend, allowing for in-database machine learning capabilities without data movement. - Security: Provides multiple layers of security, including network isolation, encryption at rest and in transit, and compliance with various industry standards. Primary Value and Solutions Provided: Amazon Aurora addresses the need for a high-performance, highly available, and scalable relational database service that is cost-effective and easy to manage. By offering compatibility with MySQL and PostgreSQL, it allows organizations to migrate existing applications without significant code changes. Aurora's automatic scaling and serverless options cater to applications with variable workloads, reducing operational overhead and costs. Its integration with AWS machine learning services enables real-time analytics and predictive capabilities directly within the database, enhancing application functionality. Overall, Aurora simplifies database management while delivering enterprise-grade performance and reliability.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=262&secure%5Bchosen_at%5D=2026-08-05T21%3A28%3A07Z&secure%5Bdisplayable_resource_id%5D=1688&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=40868&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=40868&secure%5Bresource_id%5D=262&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-reputation-management%2Ffree%3Fpage%3D7&secure%5Btoken%5D=a10a5bb1d6906780ab65faaf5b750591e0f2b506dd0f8e624f992b07873a813d&secure%5Burl%5D=https%3A%2F%2Faws.amazon.com%2Frds%2Faurora%2F%3Ftrk%3De719367b-1b6a-44ad-96bd-1ea7e2809cf6%26sc_channel%3Ddisplay%2Bads&secure%5Burl_type%5D=custom_url)

### [Debutify Reviews](https://www.g2.com/products/debutify-reviews/reviews)

Debutify Reviews simplifies requesting, collecting, and managing customer reviews, so you can get more of them faster.

#### Who Is the Company Behind Debutify Reviews?

- **Seller:** [Debutify](https://www.g2.com/sellers/debutify)
- **Year Founded:** 2022
- **HQ Location:** Syarcuse, US
- **Twitter:** @debutify  
1,879 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5e73269885ad3662ebe6a60f27f00b320d4b787977a7902d30bae52722af3aa1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdebutify%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [Fera](https://www.g2.com/products/fera/reviews)

Fera is a customer reviews app for Shopify, Wix, BigCommerce and other eCommerce businesses. We let you easily request and display customer reviews, photos and videos from a variety of channels, including your own. Earn the trust of your customers & improve your conversions, by showing your shoppers how great your product is with: 1. Product Reviews, Photo Reviews, Video Reviews & Testimonials 2. A Photo Gallery or Video Gallery 3. SEO/Google Snippets for Reviews 4. Average Ratings for Product Reviews Try Fera for your Shopify store today: https://apps.shopify.com/fera Try Fera for your Wix store today: https://www.wix.com/app-market/fera-product-reviews We serve 40,000 merchants worldwide and have a 4.9.5.0 star rating with over 8,000 reviews.

#### Who Is the Company Behind Fera?

- **Seller:** [Fera Commerce](https://www.g2.com/sellers/fera-commerce)
- **Year Founded:** 2017
- **HQ Location:** Kitchener, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=518e19025df25c8436ffa723904de6761e176f7fb8a392563db53cdc959c39c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fferacommerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

### [Guardian AI Reviews](https://www.g2.com/products/guardian-ai-reviews/reviews)

Guardian AI Reviews is a reputation management platform built for South African medical practices. It automates the process of requesting, monitoring, and responding to patient reviews across Google Business Profile, HelloPeter, and Facebook — all from a single dashboard. Most SA medical practices were not managing their online reputation at all. Reviews and profiles were left unattended, with no system in place to request feedback or respond to patients. Meanwhile, patients increasingly rely on Google ratings and HelloPeter scores when choosing a doctor, dentist, or specialist. Guardian AI Reviews was built to close that gap. The platform sends POPIA-compliant review requests to patients via WhatsApp — the dominant messaging channel in South Africa — which consistently delivers 3 to 5 times higher response rates than SMS or email. Practices can send requests individually or in bulk, and track delivery, open rates, and conversions from a single screen. Incoming reviews from all connected platforms are aggregated into a unified inbox, where practice managers can filter by platform, star rating, and response status. Urgent low-rating reviews are flagged automatically, and AI-assisted response drafts help practices reply quickly and professionally without spending time on every response individually. For practices on the Pro and Enterprise tiers, Guardian AI Reviews includes competitor benchmarking, which tracks the ratings and review counts of up to 20 local rivals across Google, HelloPeter, and Facebook. Monthly performance reports summarise review growth, WhatsApp conversion rates, sentiment trends, and market position — delivered by email and available as a PDF download. Guardian AI Reviews is priced in South African Rand, starting at R299 per month, with no USD conversion fees and no long-term contracts. It includes a 14-day free trial and is fully compliant with South Africa's Protection of Personal Information Act (POPIA).

#### Who Is the Company Behind Guardian AI Reviews?

- **Seller:** [Guardian AI Reviews](https://www.g2.com/sellers/guardian-ai-reviews)
- **Year Founded:** 2023
- **HQ Location:** Lichtenburg, North West, South Africa
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Guest Suite](https://www.g2.com/products/guest-suite/reviews)

Guest Suite is a French SaaS platform for review management, presence management, and customer satisfaction measurement. It helps multi-location brands and independent businesses control how they appear on Google Business Profile and 27+ local directories, collect and publish verified customer reviews, respond to those reviews with AI, and turn feedback into decisions, from one platform. Guest Suite is not a property management system, a booking engine, or hospitality software. It is a local visibility and online reputation platform, used wherever local reputation drives revenue: retail chains, automotive dealer networks, banking and insurance branches, real estate, healthcare, franchises, home services, and hospitality. Founded in 2013 in Nantes, France. 3,000+ brands. 10,000+ points of sale. Trusted by networks that can't afford to get this wrong Europcar - in 4 months: 1,929 new reviews collected, a 4.5/5 average rating, and 76% of all its Google reviews generated through Guest Suite. Banque Populaire Grand Ouest - 425 branches, 3,400 employees, 840,000 customers. In under 4 months, branches raised their Google rating by 2 full points and multiplied review volume by 4, collecting every authentic review, negatives included, with no filtering. Groupe SUMA - 26 dealerships across 5 manufacturer brands, consolidated onto one platform. Group average: 4.5/5. Distinxion - used vehicle distribution network. 2,000+ reviews in 2 years, Google ratings multiplied by 3. Also chosen by Crédit Mutuel, Emil Frey, Groupe PROMAN, Groupe Thivolle, and Camping Paradis. What Guest Suite does Presence Management & Local SEO. Create, update and optimize your listings on Google Business Profile and 27+ directories, GPS platforms and review sites from one interface. Bulk updates across an entire network (hours, addresses, services, photos, descriptions). Automatic detection of duplicate and inconsistent listings. NAP consistency enforced everywhere. Review Management. Automated review collection by email, SMS, QR code, NFC, tablet or fixed URL. Automatic distribution to Google, TripAdvisor, Pages Jaunes and more through dedicated distribution agreements. Fully automated AI review responses, generated and published without manual work, with optional human validation. You choose: 100% automated, AI-suggested with approval, or fully handled by our editorial team. All reviews in one inbox. Satisfaction & AI Semantic Analysis. Custom surveys across every channel. NPS, CSAT and custom scoring. AI semantic analysis reads open-text feedback and surfaces recurring themes automatically, no manual tagging. Built for networks. Granular permissions: HQ gets the consolidated network view, local managers see only their own location. Group, region, brand and location hierarchies. Native iOS and Android apps for managers who don't work at a desk. Why teams switch to Guest Suite Certified review authenticity. Guest Suite is NF Service Avis en ligne certified by AFNOR, France's national standards body, an independent audit of review authenticity, no-selective collection, and moderation process. Not a self-declared trust badge. As fake reviews become a legal exposure, this is the difference between claiming your reviews are real and proving it. Reviews are now read by AI, not just customers. In January 2026, Guest Suite commissioned IFOP to survey 1,003 French consumers. 27% now start their search for a local business with an AI assistant, and 85% of them then verify that recommendation against Google reviews before deciding. AI recommends; reviews confirm. Businesses with accurate listings and authentic reviews win both steps. Pricing power, measured. 54% of consumers would accept a higher price from a well-reviewed business, versus 17% for a poorly-reviewed one (IFOP x Guest Suite, 2026). Guest Suite operates primarily in France, in French, with a support team in Nantes. Four-time Great Place to Work honoree. Get started - 1 location → free 14-day trial, no credit card, no sales call. - 2+ locations → book a demo. We'll scope your network, permissions and rollout with you. FAQ Is Guest Suite hospitality software? No. Guest Suite is a review and local presence management platform. It started in tourism in 2013 and has served every sector since 2016. It handles no bookings and no front-desk operations. It is unrelated to "GuestSuites," a US hotel property management system. Does AI respond to reviews, or does a human team? Both, you choose. Fully automated AI response, AI-suggested with human approval, or fully managed by our editorial team. AI response is a core product feature, not a service add-on. Is there a mobile app? Yes, native iOS and Android.

#### Who Is the Company Behind Guest Suite?

- **Seller:** [Guest Suite](https://www.g2.com/sellers/guest-suite)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Inside Edge](https://www.g2.com/products/inside-edge/reviews)

Inside Edge is the maker of Inside Edge Review Management (IERM) online reputation manager. Inside Edge manages advertising for a number of companies and developed IERM to support our own customers. It is a very cost effective point solution for soliciting and managing customer reviews. We know that our customers have little time and little inclination for soliciting reviews. Our solution makes it easy. Our top level solution even includes personally written review responses. Every review is responded to by our professionals and each response includes reinforcement of key features and benefits of your offering. We believe IERM is one of the best reasonably priced solutions on the market.

#### Who Is the Company Behind Inside Edge?

- **Seller:** [Inside Edge](https://www.g2.com/sellers/inside-edge)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [IntuitiveStay](https://www.g2.com/products/intuitivestay/reviews)

IntuitiveStay™ is the latest guest feedback, direct booking recovery and team intelligence for independent B&Bs, guesthouses and boutique hotels. Cut OTA commission, protect your reviews and give your staff a portable EI credential. Not built for chains. Built around the Guest Connection Score® (GCS), the world's first four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition, IntuitiveStay captures honest guest feedback, recovers direct booking revenue lost to OTA commission, recognises staff by name and gives owners a clear picture of both guest and team health in one dashboard. DIRECT BOOKING WIN-BACK When a happy returning guest submits feedback and opts in, they receive a personalised email from your property inviting them to book direct next time. No OTA. No commission cut. Every recovered booking goes straight back to you. Available on Host plan and above. GUEST FEEDBACK Guests scan a QR code to privately rate their experience. Low scores trigger an instant red alert. Strong scores nudge guests toward public reviews automatically. No app. Under 60 seconds. SPEAKEASY - ANONYMOUS STAFF SURVEYS Monthly anonymous surveys measure how your team really feels across six areas: pressure, recognition, psychological safety, wellbeing, culture and growth. Composite scores appear only once five or more responses are submitted. Flight risk detection flags declining areas at team level before anyone hands in their notice. Available on Host plan and above. OWNER DASHBOARD Real-time GCS scores, AI Daily Summary, Guest Voice Cloud, Pillar Trends, City Leaderboard and Red Alert Analytics. Compare private GCS against public Google or TripAdvisor ratings to catch reputation gaps early. SERVICE SIGNATURE The world's first verified emotional intelligence credential for hospitality staff. Built from real guest nominations. Bronze, Silver, Gold, Platinum. Belongs to the staff member permanently. Three staff accounts included free on all plans. Unlimited on Host plan and above. HOMEHOST Built for Airbnb hosts. AWRE scoring across Accuracy, Welcome, Responsiveness and Experience. Superhost Tracker monitors private scores against the 4.8 threshold in real time. LEARNING HUB Free EI training for owners, managers and staff built around the GCS pillars. SOLIDARITY SHIELD The more independent properties that join IntuitiveStay, the lower the price gets for everyone. No sudden price increases. No pricing model built to extract margin from operators who have little to spare. KEY FEATURES · Direct Booking Win-Back · Guest Connection Score® · Vent Box · Name Drop · Red Alert Analytics · AI Daily Summary · SpeakEasy Anonymous Staff Survey · Flight Risk Detection · Service Signature · City Leaderboard · Solidarity Shield PRICING Free plan available. Paid plans from £27.99/month (HomeHost) to £189.99/month (Founder). Hospitality plans for Bed and Breakfasts, guesthouses and hotels available separately. Flat rate. No per-user fees. No contracts. Free trial available. www.intuitivestay.com · Company No. 17094098 · ICO ZC106474

#### Who Is the Company Behind IntuitiveStay?

- **Seller:** [Intuitive Stay](https://www.g2.com/sellers/intuitive-stay)
- **Year Founded:** 2026
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7c959622409d83baa31b3c2fea788e2058d69768843fc54f583c8936614d8f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintuitivestay%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [iReview](https://www.g2.com/products/ireview/reviews)

iReview — The All-In-One Review Management & Online Reputation Platform iReview is a leading review management software and online reputation management platform designed to help businesses generate more 5-star reviews, improve their Google ratings, and manage customer feedback from one centralized dashboard. Built for both single-location businesses and multi-location enterprises, iReview streamlines every part of the review and reputation workflow — from collection to response to analytics. With iReview, businesses can effortlessly increase positive Google reviews, Yelp reviews, and Facebook recommendations through automated SMS and email review requests, QR codes, and NFC tap-to-review cards. Customers can leave feedback in seconds, dramatically increasing review volume. iReview also protects your online reputation by routing negative feedback to a private form, allowing businesses to resolve issues before they appear publicly. The platform consolidates reviews from all major sites, giving teams real-time visibility into customer sentiment. AI-powered review responses allow businesses to reply instantly with personalized, professional messaging — saving hours of manual work while maintaining a consistent brand voice. For hands-off teams, iReview offers full-service review management where outreach, monitoring, and responses are handled for you. iReview improves local SEO, helping businesses rank higher on Google Maps and local search results by increasing review frequency, improving sentiment, and maintaining accurate business listings. Advanced analytics provide insights into rating trends, customer satisfaction, employee performance, and multi-location reporting. Ideal for restaurants, auto dealers, home service companies, medical and dental offices, real estate firms, and franchises, iReview helps any business build trust, increase visibility, and convert more customers in a review-driven marketplace. Simple to set up and built for scale, iReview gives you everything you need to grow your online reputation, outperform competitors, and turn reviews into revenue. Why iReview Stands Out End-to-end reputation management (not just review monitoring) AI-powered automation to save hours of manual work Negative review protection + feedback capture Tools for both single-location and enterprise multi-unit brands Optional full-service management for busy teams NFC tap-to-review technology that dramatically increases review volume Designed to be simple, fast, and affordable — without sacrificing power

#### Who Is the Company Behind iReview?

- **Seller:** [Kore.co, Inc](https://www.g2.com/sellers/kore-co-inc)
- **Year Founded:** 2023
- **HQ Location:** 5502 Monterey Dr, Frisco, Texas 75034, US
- **Twitter:** @korecompany  
330 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02d5c4561fa60900a7d17d68b1b613ac8afcd98af8cf0159fec8b12bf5426524&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkorecoofficial%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

### [irevu](https://www.g2.com/products/irevu/reviews)

irevu is an online review and reputation management solution that helps thousands of local business including multi-location enterprises; generate positive reviews; manage negative reviews; respond to reviews; monitor and analyze results over multiple review channels including Google, Facebook, Yelp and many more;

#### Who Is the Company Behind irevu?

- **Seller:** [irevu](https://www.g2.com/sellers/irevu)
- **Year Founded:** 2014
- **HQ Location:** Buffalo Grove, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f09316c21d27ea583b20a53a0adfb849b5fa8b5c601f12f34bd7e36e69feba3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fireviewofficial%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [Opinas](https://www.g2.com/products/opinas/reviews)

Opinas is a comprehensive AI Google review management system designed to automate and scale your online reputation. Can AI be used to respond to Google reviews effectively? Yes. Opinas provides the best AI tool to respond to Google reviews, generating personalized, on-brand Google reviews AI response texts instantly. It ensures you never miss a customer interaction. More than just an AI reply to Google reviews generator, Opinas acts as one of the best tools for Google Business Profile management. Our Google Business Profile management software helps you gain more 5-star ratings, filter negative feedback privately, and analyze team performance. Unlike basic Google Business Profile management tools, Opinas offers deep insights and protection. If you are looking for AI tools for Google Business Profile management that combine growth, security, and automation, Opinas is the solution. Transform your Google Business Profile reviews management tool strategy with AI for Google reviews.

#### Who Is the Company Behind Opinas?

- **Seller:** [Opinas](https://www.g2.com/sellers/opinas)
- **Year Founded:** 2021
- **HQ Location:** Málaga, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c325193a9538002bc3e6700ca10da558d0ddab902cdca426603c1df9d2dd233a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fopinas%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [OpsScaleIQ](https://www.g2.com/products/opsscaleiq/reviews)

OpsScaleIQ is an operational intelligence platform designed for multi-location franchise operators managing anywhere from 5 to 5,000+ locations. It connects customer review data from Google, Yelp, Trustpilot, and TripAdvisor to internal operational workflows — closing the gap between what customers say publicly and what location managers do to resolve issues. The platform uses AI-powered review triage to automatically classify every incoming review into one of 25 operational failure categories, such as food quality, cleanliness, staff behavior, service speed, and order accuracy. Each review is assigned a severity level (1 through 3), and actionable reviews are converted into tasks assigned to the responsible location manager with SLA-enforced deadlines and a requirement for photo proof of resolution. Key capabilities: • AI review triage — 25 categories across 22 industry verticals, 3 severity levels • Task management — automated assignment with SLA enforcement and photo proof of resolution • Auto-Pilot — AI-drafted review responses in your brand voice, with automatic publishing for 4★/5★ reviews (Growth+) • OpsScore™ — composite operational health score benchmarkable across all locations • SOP playbooks — AI-generated standard operating procedures tied to failure categories • Shift heatmaps — complaint volume by day-of-week and time-of-day • Multi-location benchmarking — side-by-side comparison across all locations • SMS campaigns — review request sequences (100–200 credits/location/mo by tier) • Content Pipeline — AI-generated social collages from top-rated reviews • Franchise compliance exports — one-click PDF reports for franchisor audits • Brand Portal — enterprise dashboard for franchise corporate HQ • RBAC — Owner, Regional Manager, Store Manager, Corporate Auditor • SSO / SAML — Okta, Azure AD, Google Workspace (Enterprise) Verticals: QSR, fitness, auto repair, hospitality, casual dining, retail, healthcare, salons, education, home services, pet services, professional services, and more.

#### Who Is the Company Behind OpsScaleIQ?

- **Seller:** [OpsScaleIQ](https://www.g2.com/sellers/opsscaleiq)
- **Year Founded:** 2026
- **HQ Location:** Atlanta, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=acc4a7f4f5f85f1c46ef898ad4e0812ec28c85b300daf48fb47cbe085ca589ae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fopsscaleiq%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ProsperQR](https://www.g2.com/products/prosperqr/reviews)

ProsperQR helps local businesses get more Google reviews and rank higher on Google Maps. QR code and NFC review stands and tap cards route happy customers straight to your Google review page, AI drafts a reply to every review, and our Business Profile optimizer keeps your listing complete. Built for restaurants, home & field-service teams, salons, retail, medical and dental, law, medspas and clinics.

#### Who Is the Company Behind ProsperQR?

- **Seller:** [ProsperQR](https://www.g2.com/sellers/prosperqr)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ReplyClerk](https://www.g2.com/products/replyclerk/reviews)

ReplyClerk is a managed Google review reply service for local businesses. It connects to your Google Business Profile, drafts a specific reply for every review, and posts it. Positive reviews (4-5 stars) are handled automatically. Negative and mixed reviews are held for your approval before anything goes live. Every reply references the customer's actual comments instead of using generic templates.

#### Who Is the Company Behind ReplyClerk?

- **Seller:** [ReplyClerk](https://www.g2.com/sellers/replyclerk)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Reply Daily](https://www.g2.com/products/reply-daily/reviews)

ReplyDaily is an AI-powered Google review response automation tool for local businesses. It connects to your Google Business Profile and automatically writes and posts personalized replies to every new review — in your brand voice — within 24 hours, without any manual effort. Instead of spending time writing responses to every customer review, ReplyDaily handles it automatically. You set your brand voice once (Friendly, Professional, Casual, or Formal), and the AI generates a unique, relevant reply for each review based on what the customer actually wrote. Positive reviews (3–5 stars) are posted automatically. Negative reviews (1–2 stars) are held for your approval before anything goes live, so you stay in full control of sensitive responses. ReplyDaily also handles backlog cleanup — if you have hundreds of unanswered reviews from the past, we can reply to all of them as a one-time project before the automation takes over. The platform supports multi-location businesses, with plans covering 1 location up to unlimited locations for agencies and franchises. Setup takes under 5 minutes: connect your Google Business Profile via OAuth, choose your brand voice, and your first automated reply goes live the same day. ReplyDaily is built for restaurants, dental offices, dispensaries, law firms, hotels, auto dealerships, gyms, salons, and any local business that relies on Google reviews to attract new customers.

#### Who Is the Company Behind Reply Daily?

- **Seller:** [ReplyDaily](https://www.g2.com/sellers/replydaily)
- **HQ Location:** Miami, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d9aa7b8b7eb95e592cdd6d7eec5dc2e5c9a72cfcc4e5f16432f5655e92ee468&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freplydaily&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RepuClinic](https://www.g2.com/products/repuclinic/reviews)

RepuClinic is a review management and online reputation automation platform designed for local service businesses, including contractors, tradespeople, and other field service providers. It automates the process of collecting Google reviews after completed jobs, manages review request follow-up, and generates AI-drafted responses to incoming customer reviews. Local service businesses rely on online reviews to attract new customers but frequently lack the time or systems to collect them consistently. RepuClinic addresses this by automating the review request workflow without requiring ongoing manual input from business staff. After a job is completed, the platform sends review requests to customers via SMS and email, tracks delivery and response rates, and routes customers directly to the business's Google Business Profile to leave a review. The platform monitors incoming reviews and uses AI to generate response drafts, which business owners can review and publish. A reporting dashboard gives owners visibility into review volume, request performance, and ratings trends over time. Monthly reports summarize activity across each billing period. RepuClinic is used by businesses in industries including roofing, HVAC, plumbing, landscaping, auto repair, dental, and other local service trades. Key features include: - Automated review request delivery via SMS and email triggered after job completion - AI-generated response drafts for incoming Google reviews - Direct routing to Google Business Profile for streamlined review submission - Review performance dashboard with request tracking and ratings analytics - Monthly performance reports summarizing review activity and trends RepuClinic operates as a software-as-a-service (SaaS) product built for owner-operated businesses and small teams without dedicated marketing staff. It is designed to run in the background without ongoing configuration after initial setup. Pricing includes a 90-day free pilot period followed by a monthly subscription.

#### Who Is the Company Behind RepuClinic?

- **Seller:** [Donskee Technology Solutions](https://www.g2.com/sellers/donskee-technology-solutions)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1a12fa44ccd5b0118bc9840be590fd6131106fb61c8e5512c47b31e3be8be30&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdonskeetech%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Reputation & Directory Management](https://www.g2.com/products/reputation-directory-management/reviews)

The NALA is a nationwide digital marketing agency that not only helps businesses get discovered online, but ensures that business has the best chance of being chosen by prospective customers. THE NALA’s Reputation & Directory Management (RDM) and Press Releases boost organic SEO, build stellar reputations, and help control the public’s image of your business. RDM offers one easy-to-use dashboard for directory management and review generation to request, monitor and respond to reviews. Other services include media outreach, press releases, social media, analytics, keyword rankings, and more. What makes us different THE NALA understands local businesses, having served them for over 30 years. We provide businesses effective and efficient ways to reach prospective customers online. We work to maximize visibility for our clients using Reputation & Directory Management (RDM) which gets a business discovered, and helps to build and maintain their reputation. Through our Media Campaign, we create positive content through press releases to keep a business active online and stand out among their competitors. Additionally, we connect our businesses with a local and global network of partner charities, offering co-branding opportunities which not only do good in the world but help elevate these businesses within their communities through cause marketing initiatives. Reputation & Directory Management (www.sync4biz.thenala.com) offers features, such as Directory Listing Management, Review Generation, Google Analytics, Google Posts, Review Widgets, and speciatly sites such as Zillow, Open Table, TripAdvisor, and much more. Reputation & Directory Management lists and optimizes a business on top directory sites and search engines, such as Google, Facebook, and Yelp, helping the business be found and rank higher in searches. The NALA’s RDM ensures that the business listing is consistent so it will get more visitors, which means more business and more customer reviews. The smallest inconsistency can be detrimental to your organic ranking. THE NALA keeps up with changes and maintains your listings accordingly.

#### Who Is the Company Behind Reputation & Directory Management?

- **Seller:** [The Nala](https://www.g2.com/sellers/the-nala)
- **Year Founded:** 2010
- **HQ Location:** Ventura, US
- **Twitter:** @theNALA  
3,658 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=43a4dd2257141869fd178a286c9f3d9bd425015818290405c2dfc1a9f73fdd79&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2225659&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

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