# Best Last Mile Delivery Software - Page 13

## How Many Last Mile Delivery Software Products Does G2 Track?

**Total Products under this Category:** 196

### Category Stats (Jul 2026)

- **Average Rating:** 4.55/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** eShipz (+0.92%) - Among all products in this category, eShipz recorded the largest rating increase compared to last month

_Last updated: July 30, 2026_

## How Does G2 Rank Last Mile Delivery Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,000+ Authentic Reviews
- 196+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Last Mile Delivery Software
 ![G2 Grid® for Last Mile Delivery Software plotting products by satisfaction and market presence](https://www.g2.com/categories/last-mile-delivery/grids.png?focus%5B%5D=124078&focus%5B%5D=77526&focus%5B%5D=1328599&focus%5B%5D=20527&focus%5B%5D=16775&focus%5B%5D=36354&focus%5B%5D=130689&focus%5B%5D=53581)

Highlighted products: Elite EXTRA, FarEye, Metrobi Delivery Management Software, project44, Route4Me, Shipsy, Lalamove, and Locus.

Underlying data: [Grid® JSON](https://www.g2.com/categories/last-mile-delivery/grids.json?focus%5B%5D=elite-extra&focus%5B%5D=fareye&focus%5B%5D=metrobi-delivery-management-software&focus%5B%5D=project44&focus%5B%5D=route4me&focus%5B%5D=shipsy-shipsy&focus%5B%5D=lalamove&focus%5B%5D=locus-locus)

**Sponsored**

### Scurri

Scurri is a leading delivery management software designed to streamline the entire eCommerce delivery process, from checkout to post-purchase communications. Trusted by retailers, marketplaces, and logistics providers, Scurri helps you optimise operations, reduce costs, and deliver exceptional customer experiences. Products: Scurri Connect Scurri Connect is an eCommerce delivery management platform that optimises delivery to make it simple, effective and adaptable to all scenarios. With Scurri Connect, you can: - Offer flexible delivery options at checkout to increase conversion rates and customer satisfaction. - Automate carrier selection and label generation with an intuitive rules engine. - Track parcels in real-time and provide proactive customer updates. - Generate customs documentation and ship cross-border with ease. - Access advanced delivery performance reporting to uncover cost savings and improve efficiency. Seamlessly integrated with top eCommerce platforms and WMS, including Shopify, Magento, and more, Scurri Connect offers a future-ready foundation for scalable shipping operations. Scurri Track Plus Scurri Track Plus is a post-purchase experience solution that enables branded customer communications, boosting loyalty and reducing WISMO (Where Is My Order) queries. Create engaging, consistent touch-points across the delivery journey that reflect your brand, and drive repeat purchases. Key Features ✅ Easy to implement with powerful results - Our API is easy to implement so you can automate your deliveries. Our onboarding team guide you every step of the way for a smooth implementation. ✅ Customised Delivery Options at Checkout - With Scurri Connect, you can display a range of delivery options at the checkout so shoppers can choose the most convenient option for them. This is proven to increase customer satisfaction and reduce cart abandonment. ✅ Delivery label printing - Create and manifest shipments with automatically generated labels. The carrier approved labels are perfectly accurate for delivery that is precise. ✅ Integrated network of Carriers - Scurri Connect’s network of approved and reliable carriers gives you ultimate flexibility so you can fulfil orders under any circumstances and ship to anywhere in the world. Expand into new markets and seize the opportunity of cross border trade with our global carriers. ✅ Carrier Network – Access 50+ global carriers including DPD, DHL, FedEx, Royal Mail, UPS, Yodel and more. ✅ Straightforward Shipping Rules - The rules engine interface is simple, you just drag and drop. You have infinite flexibility and full control. ✅ Parcel Tracking and notifications - Scurri Connect's live tracking data gives you the ability to display tracking information on your website and update your customers on their deliveries. You can see the status of all shipments by all carriers in a standardised format. Realtime access means customer service teams can respond immediately. ✅ Customs Documentation - Scurri Connect automatically generates approved customs documents and commercial invoices for shipments. Be Brexit-ready and prepared to ship into the EU with our seamless cross border delivery. Our multi-carrier network means Scurri Connect customers have access to competitively priced, international shipping rates to easily expand into new international markets. ✅ Advanced Reporting - Scurri Connect’s advanced reporting suite allows you to audit and improve your delivery service. You can manage all your carrier performance and rate information in one centralised location. Use real-time data to discover insights, improve efficiencies and act quickly. Analyse your carrier costs and make savings using Rates reporting. ✅ Scurri Connect integrates with your eCommerce platform - The Scurri Connect Shipping API is easy to integrate with your eCommerce platform or Warehouse Management System. We have direct integrations with the most popular industry platforms such as Shopify, Magento, Netsuite, Brightpearl, eBay, Peoplevox, Kooomo, Caliq. ✅ Customer Support - We pride ourselves on our first-class customer support, our dedicated team of real people are always ready to respond quickly with personalised support for our customers. We have the highest industry ratings in SLA, NPS score and CSAT. ✅ Intuitive automation with our Rules Engine - Our rules engine allows you to automate your carrier management with highly flexible and easy to configure settings. Execute carrier changes instantly and intuitively with no need to wait for technical expertise. Automate decision making for optimal carrier selection every time. ✅ Rates Reporting - Painlessly analyse carrier costs to maximise efficiency. Utilise rates data to manage billing reconciliation with carriers. Option to automatically allocate to the most cost effective service. ✅ Permissions - Empower your users and protect your business with our permissions feature. Setting permissions easily grants or restricts access to functions and warehouses. ✅ Post-purchase communications with Scurri Track Plus - Reduce WISMO queries and boost customer loyalty with on-brand communications that drive engagement. The post-purchase phase is the period during which your customers show highest engagement. Scurri’s easy-to-integrate post-purchase communications tool puts you in control of sending own-branded communications.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2447&secure%5Bchosen_at%5D=2026-07-31T15%3A06%3A02Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=87561&secure%5Bresource_id%5D=2447&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flast-mile-delivery%3Fpage%3D13&secure%5Btoken%5D=ae91a351120e61a38faf9c2715a543cff818528e02dced68faad9e39fe693e7d&secure%5Burl%5D=https%3A%2F%2Fwww.scurri.com%2Fdelivery-management-platform%2F&secure%5Burl_type%5D=paid_promos)

### [TB Delivery - Delivery Mnagement Software](https://www.g2.com/products/tb-delivery-delivery-mnagement-software/reviews)

TB Delivery is a powerful, pre-built delivery management software designed for businesses looking to streamline logistics operations and scale faster. With features like real-time tracking, automated dispatch, route optimization, and driver management, TB Delivery enables companies to manage deliveries efficiently while improving customer satisfaction. The platform is fully customizable and suitable for industries such as food delivery, eCommerce, logistics, courier services, and on-demand businesses. Businesses can launch quickly without building from scratch, saving both time and development costs. Key benefits include: - Faster delivery operations with smart automation - Improved visibility with live tracking - Efficient driver and fleet management - Scalable solution for growing businesses TB Delivery is ideal for startups and enterprises looking for a reliable and scalable delivery management system.

#### Who Is the Company Behind TB Delivery - Delivery Mnagement Software?

- **Seller:** [TechBuilder](https://www.g2.com/sellers/techbuilder)
- **Year Founded:** 2019
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ad700145b23ead665497c74e413396a528d46c73681e19e232aadffbca74fdaf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftechbuilderai&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

### [Traseallo](https://www.g2.com/products/traseallo/reviews)

Traseallo is a cloud-based delivery management platform by Trasealla Solutions that helps businesses manage, track, and optimize their delivery operations in real time. It enables companies to create orders, assign drivers, monitor deliveries through live maps, and automate workflows from dispatch to completion. Drivers use a mobile app for navigation, barcode scanning, proof of delivery, and status updates. Traseallo supports multi-stop deliveries, real-time tracking, route optimization, and operational analytics, along with tools for COD management, reporting, and integrations via API. Designed for logistics companies, delivery providers, and e-commerce businesses, Traseallo simplifies operations and helps teams scale efficiently.

#### Who Is the Company Behind Traseallo?

- **Seller:** [Trasealla Solutions](https://www.g2.com/sellers/trasealla-solutions)
- **HQ Location:** Dubai Festival City, AE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ff3206fbdc2e7827eb841b9a4630c3275c161c635e8d85c746b94d80011ca16&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F110608503%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Ubezon](https://www.g2.com/products/ubezon/reviews)

Ubezon is a white-label delivery management platform built for businesses that want to run their own branded delivery operation — without the enterprise price tag or technical complexity. Whether you're a local courier service, a pharmacy offering same-day delivery, a florist managing drivers across town, or an e-commerce brand bringing fulfillment in-house, Ubezon gives you everything you need to manage packages, drivers, handlers, and customers from one platform. How It Works Ubezon is a fully hosted SaaS platform. Sign up, choose your company name, and you get your own branded delivery management portal running on your custom subdomain. Your drivers, handlers, and customers see your brand — not ours. Every touchpoint is white-labeled: the web app, tracking pages, email notifications, and even the driver experience. Key Features Package Management: Create, assign, track, and manage deliveries through their full lifecycle — from pickup to proof of delivery. Driver Management: Onboard drivers, track their location in real time with GPS, manage vehicle information, and handle driver payouts automatically. Handler Support: Warehouses, stores, and pickup locations can manage handoffs, confirm returns, and coordinate with drivers directly through the platform. Real-Time GPS Tracking: Live map tracking powered by Mapbox for drivers, dispatchers, and customers. Public tracking links let recipients follow their delivery without logging in. Automated Payments: Built on Stripe Connect, Ubezon handles delivery payments, driver payouts, platform fees, and subscription billing automatically. Proof of Delivery: Drivers capture photo proof on delivery, attached directly to the package record for full accountability. Multi-Tenant Architecture: Each business gets its own isolated environment with custom branding, colors, logo, and domain — ideal for SaaS operators or franchise models. Progressive Web App: Works on any device — desktop, tablet, or mobile — with no app store download required. Push notifications and offline support included. Pricing Ubezon keeps it simple: one plan at $49/month plus a small 1.5% platform fee on delivery payments. No per-driver charges, no per-delivery fees, no hidden costs. Start with a 14-day free trial — no credit card required. Who It's For Ubezon is designed for small and mid-sized delivery businesses, courier companies, logistics startups, and any business that wants professional delivery management software without building it from scratch. It's also a strong fit for entrepreneurs starting a new delivery service — the platform handles the technology so you can focus on operations and growth. Available Worldwide Ubezon supports businesses across the United States, Europe, Scandinavia, and beyond. The platform is available in 10 languages including English, Danish, Swedish, Norwegian, German, Dutch, French, Spanish, Hebrew, Italian, and Portuguese. Stripe Connect payment processing is supported in all markets.

#### Who Is the Company Behind Ubezon?

- **Seller:** [Denorth](https://www.g2.com/sellers/denorth)
- **Year Founded:** 2007
- **HQ Location:** Needham, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6563d138ddbc6cf5cb0800b727a2672c61e1c6832768a795ca322e84e62442c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdenorth&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [UNL Delivery](https://www.g2.com/products/unl-delivery/reviews)

UNL is a smart addressing platform for navigation & location-based services.

#### Who Is the Company Behind UNL Delivery?

- **Seller:** [UNL](https://www.g2.com/sellers/unl)
- **Year Founded:** 2018
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=66e17c003ff29e8534b386ac3c973a7e8d37c1467e033740d081c72c15de5147&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funlglobal%2F&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

### [Urbify Go](https://www.g2.com/products/urbify-go/reviews)

Urbify Go is a lightweight delivery management solution built for small e-commerce businesses that want premium same-day and next-day delivery without the complexity of a full enterprise setup. Getting started is simple. Upload your order list, print your labels, and Urbify Go handles the rest. No lengthy integration project, no technical overhead. Just fast, reliable delivery for your customers from day one. Like Urbify One, Urbify Go is powered by Urbify's own delivery network across Germany and Austria. That means your customers get the same premium delivery experience, including precise delivery time slots and real-time shipment tracking, at a scale that fits your business. Urbify Go is built for online shops and small retailers that are tired of slow, generic parcel services and want to offer their customers something better. Whether you're shipping fashion, electronics, groceries, or other goods, Urbify Go gives you a professional last-mile delivery operation without needing a dedicated logistics team to run it. Key capabilities include same-day and next-day delivery across major cities in Germany and Austria, dynamic delivery time slots, real-time tracking, and simple order management through an easy-to-use dashboard. If you're looking for a fast, no-fuss way to upgrade your delivery experience and stand out from competitors still relying on standard parcel carriers, Urbify Go is the starting point.

#### Who Is the Company Behind Urbify Go?

- **Seller:** [Urbify Technologies](https://www.g2.com/sellers/urbify-technologies)
- **Year Founded:** 2019
- **HQ Location:** Berlin, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6d8cbc9664848c8e305561f55c42e29821cd6ce4975bdc1838f33ab30ef94ab&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Furbify%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

### [Urbify One](https://www.g2.com/products/urbify-one/reviews)

Urbify One is a premium delivery management platform built for businesses that treat last-mile delivery as a competitive advantage. Designed for e-commerce brands, retailers, pharma operators, and carriers, Urbify One gives logistics teams full operational control from dispatch to doorstep. Built on the same infrastructure that powers Urbify's own same-day and next-day delivery network across Germany and Austria, Urbify One brings enterprise-grade delivery management to operators of any size. Urbify One covers the full delivery lifecycle in a single platform: intelligent tour and task management for real-time driver assignment, dynamic time-slot allocation that lets customers choose precise delivery windows while keeping operations optimized, live customer tracking with automated status notifications, seamless OMS integration via a robust and well-documented API, and a mobile-first driver app for managing pickups, deliveries, and exceptions on the go. Urbify One is built for operations teams that need more than a basic dispatch tool. Whether you're scaling a same-day delivery service, managing a multi-depot fleet, or handling time-sensitive pharma shipments, Urbify One adapts to your workflow without compromise. Typical users include logistics managers, last-mile operations leads, e-commerce fulfillment teams, and carrier dispatch teams across the DACH region. Unlike generic delivery management software, Urbify One is battle-tested on real delivery operations. Every feature is shaped by the same challenges Urbify's own network faces daily, which means less configuration overhead and faster time-to-value for your team. Key differentiators include a carrier-agnostic architecture, premium customer communication tools, flexible time-slot logic, and a support team that understands last-mile logistics from the ground up.

#### Who Is the Company Behind Urbify One?

- **Seller:** [Urbify Technologies](https://www.g2.com/sellers/urbify-technologies)
- **Year Founded:** 2019
- **HQ Location:** Berlin, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6d8cbc9664848c8e305561f55c42e29821cd6ce4975bdc1838f33ab30ef94ab&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Furbify%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

### [VanOnGo](https://www.g2.com/products/vanongo/reviews)

OnGoFleet solution from Vanongo helps businesses with in-house delivery fleets to digitalize, plan, and orchestrate last-mile deliveries. OnGoFleet makes the last-mile delivery process transparent and flexible, automating the execution for logistics teams and at the same time enriching the delivery experience for consumers.

#### Who Is the Company Behind VanOnGo?

- **Seller:** [Vanongo](https://www.g2.com/sellers/vanongo)
- **Year Founded:** 2020
- **HQ Location:** Tallinn, EE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdd69e0864b6fadf70860cb94622e4283d7cc7b0dc2868ac19a2fbbac44671ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvanongo%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Small

### [VersaFleet](https://www.g2.com/products/versafleet/reviews)

VersaFleet is a central operations portal that enables operators to monitor job orders,

#### Who Is the Company Behind VersaFleet?

- **Seller:** [VersaFleet](https://www.g2.com/sellers/versafleet)
- **Year Founded:** 2012
- **HQ Location:** Singapore, Singapore
- **Twitter:** @versafleet  
203 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=98a05fcf5ccccdf752ca69b484602318746dc50e6986e70c9ea0db8089044081&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fversafleet&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

### [Veuz Delivery Management Software](https://www.g2.com/products/veuz-delivery-management-software/reviews)

From start to finish, our delivery management software simplifies every step of the process, helping you get things done faster and with less stress

#### Who Is the Company Behind Veuz Delivery Management Software?

- **Seller:** [Veuz Concepts](https://www.g2.com/sellers/veuz-concepts)
- **Year Founded:** 2008
- **HQ Location:** Kozhikode, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=34494476e3a6cdbdb6e4b0a506dad1e7e9d21d3d35c9fc463c53f01be932074c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fveuzconcepts%2F&secure%5Burl_type%5D=linkedin_company_website)  
77 employees on LinkedIn®

### [Wayve AI Driver](https://www.g2.com/products/wayve-ai-driver/reviews)

Wayve is revolutionizing the future of automated driving. As the leading developer of Embodied AI for automotive, we equip OEMs and fleet owners with the tools and technology to seamlessly transition from assisted to automated driving. Explore how Wayve can be your optimal AI partner, accelerating the journey towards tomorrow’s vehicles.

#### Who Is the Company Behind Wayve AI Driver?

- **Seller:** [Wayve](https://www.g2.com/sellers/wayve)
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c1d35d08786bd5ef35545a3faf3842c20bb4c4f1b75c3cbedcb5b3acc1e6b3fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwayve-technologies&secure%5Burl_type%5D=linkedin_company_website)  
306 employees on LinkedIn®

### [Xpand](https://www.g2.com/products/xpand/reviews)

Xpand is India's rapidly expanding rural distribution platform, designed to bridge the gap between emerging brands and the vast consumer base in rural and semi-urban (Rurban markets. By leveraging data-driven insights and advanced technology, Xpand offers a comprehensive solution for private labels, original equipment manufacturers (OEMs, and challenger brands aiming to penetrate the expansive Indian market efficiently. Key Features and Functionality: - Market Prioritization Engine (MPE: Utilizes GIS mapping, historical data, and economic indicators to identify high-demand rural clusters, enabling brands to focus their efforts where they matter most. - Sales AI: Predicts stock turnover rates and recommends optimal inventory mixes, ensuring that retailers are stocked with products that meet local demand. - Retailer App: Facilitates seamless order processing and provides actionable insights, enhancing the efficiency of retail operations. - Swabhimaan App: Empowers women in villages by transforming them into successful micro-entrepreneurs through a direct-to-consumer commerce platform. - Real-Time Visibility: Offers real-time data on secondary sales and sales operations, providing brands with the transparency needed to make informed decisions. - Leadership Dashboards: Curates data and insights to inform go-to-market strategies, ensuring that brands can adapt and thrive in the rural market landscape. Primary Value and User Solutions: Xpand addresses the challenges brands face when entering rural markets by providing a full-stack solution that minimizes time-to-market and investment in infrastructure. For distribution partners, Xpand offers exclusive territory rights, technology support through app-based ordering and credit management tools, and comprehensive training programs. OEMs benefit from market entry strategies leveraging Xpand's established network, private label collaboration to tailor products for rural consumers, and performance-linked contracts with clear metrics. By focusing on affluent rural clusters and utilizing advanced AI/ML technology, Xpand enables brands to expand their presence profitably, aiming to serve 1.5 million stores directly by 2025, representing approximately 80% of the total potential rural kirana universe.

#### Who Is the Company Behind Xpand?

- **Seller:** [Xpand](https://www.g2.com/sellers/xpand)
- **Year Founded:** 2021
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b75ba1d61a246e9dde297ca33e25139b026d7b352e4598f19135b5bc35e90a64&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F76919410&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

### [Zapiet - Pickup + Delivery](https://www.g2.com/products/zapiet-pickup-delivery/reviews)

Offer shoppers the option of in-store pickup and local delivery directly from online purchases. Increase average order values by offering convenience through local delivery & in-store pickup with your brick-and-mortar store. With Zapiet, shoppers choose where & when they want orders delivered locally or picked up at your local store. Easily manage everything through a single dashboard. Integrates with the store's point of sale, sets order limits on specific products based on fulfillment options, & controls delivery areas, including dates and times. Works well with local delivery providers.

#### Who Is the Company Behind Zapiet - Pickup + Delivery?

- **Seller:** [Zapiet](https://www.g2.com/sellers/zapiet)
- **Year Founded:** 2015
- **HQ Location:** Louth, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=10dd0ccc5264a1d3d36325c154206a0d656030917542cbb3c513021d7e1077e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzapiet%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

### [Zelthy-Last-Mile Tracking](https://www.g2.com/products/zelthy-last-mile-tracking/reviews)

What is this product? Zelthy Last-Mile Tracking is an application that extends pharmaceutical traceability from distribution centers to the final point of dispensing or patient delivery. It provides delivery tracking with proof of delivery, returns management workflows, and AI-powered route optimization — closing the visibility gap between warehouse dispatch and pharmacy or patient receipt. Key Features & Functionalities - Delivery tracking with real-time status and proof of delivery - Returns management with reverse logistics workflows - AI-powered route optimization for delivery fleets - Integration with upstream serialization and distribution data - Last-mile analytics and delivery performance metrics Primary Solution & Value Most pharmaceutical traceability systems lose visibility after products leave distribution centers. The last mile — from distributor to pharmacy or patient — is where diversion, theft, and temperature excursions most commonly occur. This application extends traceability to the final delivery point, providing proof of delivery and returns management for complete chain-of-custody documentation.

#### Who Is the Company Behind Zelthy-Last-Mile Tracking?

- **Seller:** [Zelthy](https://www.g2.com/sellers/zelthy-2026-07-16)
- **Year Founded:** 2017
- **HQ Location:** Seattle, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c2ee5c63810720eac3126d408f4ab408b1a0d6a37dc5d8220e1c3795c8dc9dfd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzelthy1&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

### [ZenDMS](https://www.g2.com/products/zendms/reviews)

ZenDMS is the ultimate Delivery Management System that empowers businesses across your supply chain with end-to-end capabilities, covering the critical first mile, middle mile, and last mile delivery needs.

#### Who Is the Company Behind ZenDMS?

- **Seller:** [ZenDynamix](https://www.g2.com/sellers/zendynamix)
- **Year Founded:** 2015
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=74d8965b87df17f49dd74dfd1c0d14af6a5575ec252bdee68808fc0f8626f16c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzendynamix%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

### [Zetes Chronos](https://www.g2.com/products/zetes-chronos/reviews)

Proof-of-Delivery software for registration of signatures, photo and tasks. Combined with scanning, GPS and communication to get the ultimate digital way of working.

#### Who Is the Company Behind Zetes Chronos?

- **Seller:** [ZETES](https://www.g2.com/sellers/zetes)
- **Year Founded:** 1984
- **HQ Location:** Brussels, Brussels Region, Belgium
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=42774082e04d1858c091f5f874f940e17bb8189e234153b28a04d5a1e7d3a0a9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzetes&secure%5Burl_type%5D=linkedin_company_website)  
1,242 employees on LinkedIn®

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[Browse Last Mile Delivery Themes](/categories/last-mile-delivery/themes)

 ![Daniel Rivera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Rivera")
DR

Researched and written by [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)

Updated October 3, 2024

Last mile delivery software provides features for businesses to manage and streamline deliveries from the warehouse to the customer’s front door. Last mile delivery software performs this task through route optimization, advanced dispatching, customer alerts, proof of delivery, and delivery analytics. With all these features in place, businesses can speed up delivery times as well as stay in constant communication with customers on the status of their deliveries. Last mile delivery software is mostly used by dispatchers and drivers to stay in communication and provide efficient deliveries to customers. While last mile delivery software is similar in many ways to courier software, the main differentiator is that last mile delivery software focuses solely on the delivery process while courier software can focus on back office and other operations involved in receiving and delivering.

Last mile delivery software is often implemented in supply chain and logistics departments at businesses that manage delivery orders on a daily basis. Last mile delivery software is implemented alongside other supply chain and logistics software such as [supply chain planning software](https://www.g2.com/categories/supply-chain-planning).

To qualify for inclusion in the Last Mile Delivery category, a product must:

- Provide tools for route optimization and automatic dispatch
- Provide delivery management tools for customers such as preferred delivery window and package tracking
- Provide tools for logistics companies to manage and track deliveries

Show More

* * *

## How Do You Choose the Right Last Mile Delivery Software?

### What You Should Know About Last Mile Delivery Software

### What is Last Mile Delivery Software?

Last mile delivery software allows businesses to manage deliveries in the last leg of supply chain operations—delivering packages from distribution centers to customers’ doorsteps. This phase of the delivery process is generally the longest and most difficult to manage since it usually involves multiple stops along the way. While the final stage of delivery may be challenging for businesses to navigate, it hasn’t stopped customers from demanding quick and seamless service. Nowadays, consumers expect options like free two-day or, in some cases, same-day delivery. To stay competitive, retailers must find ways to make deliveries more efficient. This is where last mile delivery platforms come into play.

Last mile delivery software provides businesses with all the tools necessary to complete deliveries while minimizing costs. This tool includes route planning to optimize couriers’ routes and automatic dispatching for reduced service time and labor costs. It also offers functionalities such as package tracking and selecting ideal delivery times to prioritize customer needs and offer them insight into the location of their packages. It is more important than ever for businesses to provide real-time visibility into operations due to social media becoming an outlet for customers to air grievances, which can harm a company’s reputation and turn away new customers looking for peer recommendations. Finally, last mile logistics tools can allow for contactless delivery, where proof of delivery is sent to customers through a photo of the product after it is dropped off.

### What are the Common Features of Last Mile Delivery Software?

All features that come prepackaged in a last mile delivery system aim to decrease costs, optimize labor, and shorten delivery times. The higher customer expectations are, the more efficient a retailer needs to be in completing deliveries. The below features of last mile logistics tools help accomplish this.

**Route planning:** This feature eliminates the time-consuming process of manually planning travel and instead uses machine learning to find efficient routes that minimize gas usage, distance traveled, and estimated time of arrival&nbsp; (ETA) for deliveries. This helps to reduce labor and fuel expenditures.

**Automatic dispatching:** Last mile delivery software allows new orders to be instantly added to the ideal driver’s queue based on the route their other packages will be traveling. This feature ensures efficient distribution of labor and shorter wait times for customers to receive their orders.

**Smart tracking and delivery windows:** These features track customers’&nbsp; packages and allow them to select an ideal time for the item to arrive. Real-time visibility into delivery is vital for logistics companies because unsatisfied customers sometimes write scathing reviews on social media, which can repel prospective customers looking for peer recommendations. Delivery windows also give more power to the customer.

**Proof of delivery:** Last mile logistics tools facilitate contactless delivery that confirms proof of drop off with a photo. This feature protects companies against unfounded customer complaints while conveniently notifying recipients of their package’s arrival.

**Performance metrics:** The ability to track metrics such as on-time delivery, service rates, and distance traveled are central to this software. One can also segment the data based on the time of the week, individual drivers, or teams to assess performance based on different dimensions.

**Customer feedback:** Customer reviews allow businesses to assess driver performance and gauge consumer satisfaction. Last mile delivery software allows customers to rate their service on an e-commerce platform. This functionality helps retailers improve operations and provide constructive feedback to workers.

**Mobile and external integration:** Drivers can manage their deliveries via mobile integrations while on the road. In addition, customers are able to track their deliveries and leave feedback in mobile apps. Some last mile delivery software may even integrate with transportation management systems or ERP tools.

### What are the Benefits of Last Mile Delivery Software?

**Faster delivery time:** Route planning and automatic dispatch allow couriers to quickly add a package to their route while optimizing their travel to speed up ETAs. When a parcel is delivered quicker, this means happier customers, brand loyalty, and a strong corporate reputation.&nbsp;

**Better customer experience:** Tangential to delivery times is improved customer satisfaction. When packages arrive quickly and when promised, customers feel satisfied and are more likely to convert to repeat purchasers. In addition, allowing customers to select package arrival windows gives them power and control over a process that can be frustrating without proper visibility. Centering the customer in the last mile delivery process means better customer service.&nbsp;

**Improved delivery operations and lower costs:** Machine learning, automation, and fleet analytics used in last mile delivery software also smooth out operations by queuing up orders, dispatching workers, and reducing fuel usage through route optimization. Because more efficient and less expensive operations are the ultimate goal of any strategic supply chain, last mile logistics platforms are vital for any business that uses e-commerce and ships goods to consumers’ houses.

### Who Uses Last Mile Delivery Software?

Last mile delivery solutions are generally used by any company that sells and delivers products to a customer’s doorstep. Since many brick-and-mortar stores have online shopping platforms, this software can be used by virtually any business that sells a physical product or delivers food and beverages.

**Food and beverage delivery businesses** : An increasing number of grocery stores and restaurants are offering on-demand delivery of food and beverages. For food that qualifies as perishable goods, they must be delivered as quickly as possible. Last mile delivery software helps make food deliveries more efficient through automatic group dispatching. This allows businesses to quickly group deliveries together by location, so drivers are able to cover multiple deliveries in one location. In addition, last mile logistics software keeps customers informed about when their order is arriving by providing a tracking feature as well as notifications of any delays or food adjustments.

**E-commerce businesses** : Retailers that sell goods online can take advantage of all of the features that last mile delivery software has to offer. Nowadays, e-commerce businesses are expected to deliver goods promptly to prevent customers from moving to competitors that have fast delivery times. This software helps businesses by offering features for faster route planning, fleet management, and prioritized schedules for deliveries that need to be delivered quickly. From the customer side, they appreciate features such as live driver tracking, ETAs on package arrival, and driver communication options.&nbsp;

**Pharmaceuticals:** Companies that ship pharmaceuticals to customer doorsteps must have highly efficient supply chains that comply with legal regulations surrounding the transportation of controlled substances and protected patient information. Last mile delivery tools help consumers plan for when their medications arrive so as to prevent theft, and the software also provides vendors visibility into the final leg of transporting sensitive goods.

#### Software Related to Last Mile Delivery Software

Related solutions that can be used together with last mile delivery software include:

[Fleet tracking software](https://www.g2.com/categories/fleet-tracking) **:** This software uses GPS technology to monitor activity, vehicles, and drivers while en route. Fleet track systems collect real-time data on driver performance and update ETAs for packages, much like last mile delivery tools. A key difference is this tool enables in-app communication between drivers and managers, whereas last mile tracking solutions include customers in the interaction with drivers. Fleet tracking is also mainly suited to assess driver performance and analyze operation costs.

[Fleet management software](https://www.g2.com/categories/fleet-management) **:** Route planning, dispatching, cost analysis, and vehicle or driver tracking are core features of fleet management tools, which makes them similar to last mile logistics systems. However, fleet management isn’t limited to the last mile of parcel delivery and can be used more generally for the transportation of goods in company vehicles.

### Challenges with Last Mile Delivery Software

Automation in the supply chain helps a business's bottom line, but that does not mean integrating software into operations is a pain-free process. Change management is sometimes necessary to ensure culture shifts toward industrialization, and getting company-wide buy-in to a tool is crucial to achieving ROI.

Last mile delivery software has the following challenges.

**Shifting cultures toward automation:** The supply chain is one of the industries most notorious for resisting progress. Despite the enormous benefit supply chains gain from automation, innovation usually happens through select forward-thinking companies or operations becoming so inefficient that there is no other option. With many companies falling into the latter category, integrating last mile logistics systems requires growing pains and change management.

**Requires total buy-in and training:** An extension of culture shifts toward innovation is the need for cross-company buy-in to ensure a business can attain ROI with its new last mile delivery software. Multiple stakeholders use this software, such as couriers and warehouse managers, so there must be ample training to ensure the product is used correctly to increase efficiency, cut costs, shorten ETAs, and make customers happy. Without swift and total acceptance of the product and willingness to master using it, a company may not receive the full benefits of software that manages the last mile logistics process.

**Insufficient customer engagement:** Not all last mile delivery tools are created equal when it comes to engaging customers. Although certain platforms have fully built-out chat, survey, and customer notification features, not all do. Thus, it’s crucial to invest in software that has robust customer service features to ensure a business gets the maximum ROI for automating the final leg of the logistics process.

### How to Buy Last Mile Delivery Software

#### Requirements Gathering (RFI/RFP) for Last Mile Delivery Software

The first step of the purchasing process is aligning with internal teams on the most important components they need from the last mile delivery system. Once the key requirements are identified, long and shortlists are created to select the best software for one’s company.

#### Compare Last Mile Delivery Software Products

**Create a long list**

User experience and user-friendliness are important criteria to consider when forming a long list. Also, not all delivery management tools have robust customer engagement features, so note which products have built-out surveys, feedback systems, and live chatting with customers. Perhaps the most crucial thing to look for with a long list is the ease of integration with one’s existing tech stack.&nbsp;

**Create a short list**

A shortlist can be created based on more unique criteria, such as the industry for which a product is designed. For example, some software is specifically designed for pharmaceutical delivery that takes into account additional regulatory requirements surrounding patient privacy and the distribution of controlled substances.&nbsp;

**Conduct demos**

The next step is to have last mile delivery software vendors demonstrate the products on the shortlist to buyers. Buyers must have questions ready to check that the product meets core business requirements.&nbsp;

#### Selection of Last Mile Delivery Software

**Choose a selection team**

The selection team should include C-suite leadership from management, finance, logistics, and IT. CEOs offer direction to ensure the product makes sense with the company’s vision, CFOs can speak to the financial feasibility of the software’s implementation, logistics leaders can ask pointed questions about the tool’s functioning in day-to-day operations, and IT ensures it neatly fits with existing tech stacks.

**Negotiation**

Buyers must make sure to get an array of quotes that delineate how much the contract will cost and for how long it lasts. It is important to know that a vendor will bring its best salespeople to get the largest possible quote for their company, so buyers must be prepared to walk away if the contract does not meet your expectations.

**Final decision**

Logistics executives should be the final decision makers since they understand the nuances of last mile delivery and know in detail the unmet needs surrounding supply chain management. However, IT leaders must act as a check during the process to verify that the software can integrate into existing tech stacks.