IT Infrastructure Software Resources

Articles and Discussions to expand your knowledge on IT Infrastructure Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts and discussions from users like you.

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IT Infrastructure Software Articles

Containers as a Service: Types, Benefits, and Best Software in 2023

The longevity of the underlying software is responsible for a product’s lifetime, but businesses working with traditional software deployment have a hard time enhancing the depth of their apps. Most of their time is spent troubleshooting and completing production.

by Shreya Mattoo

AWS re:Invent 2021 Roundup: A G2 Perspective

After almost a year filled with virtual-only events, Amazon Web Services (AWS) hosted the learning conference, AWS re:Invent 2021, from November 29 to December 3, 2021. Several announcements impacting cloud, computing, networking, database, and machine learning were made.

by Amal Joby

Site Reliability Engineers and the Software That Supports Them

Digital transformation efforts have become more like digital transformation mandates in the tech world ever since the COVID-19 pandemic made working from home the new normal. This has meant a rapid change in the B2B software landscape (although when has that not been the case?) as vendors rise to meet buyer demand for collaborative, hybrid technologies.

by Adam Crivello

IT Infrastructure Software Discussions

What's the highest-rated data quality software for data engineering teams monitoring production pipelines?

Star ratings alone don't tell a data engineering team much without knowing whether a tool actually holds up on production pipelines, so I pulled together how the top options in data quality rate once pipeline monitoring is the specific use case.

Informatica Data Quality & Observability (4.3 stars, 65 reviews): reviewers highlight the observability layer specifically, including profiling and rule-based checks that catch issues before they propagate downstream.
TimeXtender (4.3 stars, 157 reviews): recent reviews point to dataset health scores that track quality trends across execution cycles, a fairly direct answer to ongoing pipeline monitoring.
SAS Data Management (4.1 stars, 100 reviews): rated a touch lower but still strong for teams that want automatic error notification built into the checking process itself.

Does the rating actually track with reliability at scale for anyone running these on production pipelines, or does that only show up after months of real use?

The better reliability signal is how consistently the platform catches issues before downstream users or jobs do, not the star rating by itself. I’d compare alert precision, monitoring coverage across pipeline stages, time-to-detection, and how well quality checks hold up as data volume and job frequency increase.

Answered: Darshayita Thakur on September 17, 2026

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What Data Center Infrastructure Management (DCIM) platform is most trusted by infrastructure planners at financial services and telecommunications, based on user reviews?

Infrastructure planners in regulated industries like financial services and telecom need a Data Center Infrastructure Management (DCIM) platform that holds up under audit scrutiny, not just one that looks good in a capacity-planning demo.

Nlyte, Device42, and Faddom are the names most directly built for this:

Nlyte: 4.5 stars across 51 reviews, automates asset and resource management across the full compute lifecycle, the most direct DCIM fit here.
Device42, A Freshworks Company: 4.7 stars across 52 reviews, the highest rating here, an agentless discovery platform trusted across 70+ countries for hybrid IT visibility.
Faddom: 4.5 stars across 111 reviews, the largest sample here, maps infrastructure and dependencies in under 60 minutes without deploying agents.
OpManager Nexus: 4.6 stars across 234 reviews, a full-stack observability platform for mid-size to large organizations managing hybrid environments.
IBM Turbonomic: 4.4 stars across 309 reviews, the lowest rating here, focused more on real-time resource optimization than physical infrastructure asset tracking specifically.

For infrastructure planners in regulated sectors, did the audit trail from one of these actually satisfy a compliance review, or did you still assemble documentation manually alongside it?

Something worth asking beyond whether the audit trail satisfies a review is how these platforms handle an asset that moves between a primary and disaster recovery site. Does inventory tracking stay accurate through a failover event, or does that tend to need manual reconciliation afterward?

Answered: Krithika Sathyamoorthy on September 18, 2026

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What are the best remote support platforms for technology support teams?

Hello G2 folks, we're picking a remote support platform for a technology support team and want something built for high session volume day to day. What we're hoping to find:

Fast, reliable connections for back-to-back sessions
Unattended access and tools techs actually use
Integrations with the ticketing stack we already run

From the remote support category:

ScreenConnect: reviewers on IT and MSP teams rely on fast connect, backstage access, and 100-plus integrations.
TeamViewer: broad platform coverage and unattended access that scaled support teams lean on.
LogMeIn Rescue: built for helpdesk workflows, with session handoff and ServiceNow and Salesforce connectors.
NinjaOne: remote support plus RMM in one console reviewers like for tech teams.
Zoho Assist: reliable sessions and Zoho Desk integration for support-desk workflows.

For tech support teams, which platform held up under real session volume? And which integration mattered most to your workflow?

For a tech support team running high session volume, integration with whatever ticketing system you're already running is probably worth weighing as heavily as raw connection speed. For anyone who switched tools recently, was the ticketing integration the deciding factor in your final choice?

Answered: Krithika Sathyamoorthy on September 4, 2026

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