Best Integrated Revenue and Customer Management (IRCM) for CSPs Software - Page 2

How Many Integrated Revenue and Customer Management (IRCM) for CSPs Software Products Does G2 Track?

Total Products under this Category: 88

Category Stats (Sep 2026)

  • Average Rating: 4.33/5 The average rating of products in this category, based on all submitted ratings

Last updated: September 01, 2026

How Does G2 Rank Integrated Revenue and Customer Management (IRCM) for CSPs Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 0+ Authentic Reviews
  • 88+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

Customer Experience Management

The brands that stir passion deliver flawless, digital interactions with almost no friction between their customers and the services that they crave.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Customer Experience Management?

  • Seller: NetCracker
  • Year Founded: 1993
  • HQ Location: Waltham, Massachusetts, United States
  • Twitter: @NetCrackerTech
    4,903 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8,887 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Customer Experience Management?

Ericsson BSCS IX

It offers an unrivalled combination of out-of-the box features with a high level of configurability. In keeping with the philosophy of Ericsson’s entire BSS portfolio its open state-of-the-art architecture is highly business adaptive, enabling stepwise modular upgrades in line with changes to the business environment.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Ericsson BSCS IX?

  • Seller: Ericsson
  • Year Founded: 1876
  • HQ Location: Kista, Stockholm
  • Twitter: @ericsson
    255,786 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    107,151 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Ericsson BSCS IX?

What Are G2 Users Discussing About Ericsson BSCS IX?

ESKADENIA Telecom

ESKADENIA Telecommunications software products integrate with other ESKADENIA Enterprise solutions as well as third party solutions through a very flexible and powerful mechanism and framework.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind ESKADENIA Telecom?

  • Seller: ESKADENIA Software
  • Year Founded: 2000
  • HQ Location: Amman, JO
  • Twitter: @ESKADENIANews
    1,605 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    351 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ESKADENIA Telecom?

FTS express

Scalable, customized billing & customer care system for entry-level or niche operators

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind FTS express?

  • Seller: FTS
  • Year Founded: 1997
  • HQ Location: Or Yehuda, IL
  • Twitter: @FTS_Billing
    526 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    794 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of FTS express?

I-CONN

I-CONN is a wholesale and interconnection billing platform for mobile, fixed and internet service providers.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind I-CONN?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of I-CONN?

What Are G2 Users Discussing About I-CONN?

Omnia360

Fully integrated out-of -the-box billing and CRM solution that could be deployed in the cloud, as managed service or on-site license.

Average Rating: 1.5/5.0

Total Reviews: 1

Who Is the Company Behind Omnia360?

Who Uses This Product?

  • Company Size: 100% Medium

What Are G2 Users Discussing About Omnia360?

OSS360

OSS360 can convergent GSM, CDMA, 3G, 4G, LTE, wire line, fixed, ISP, IPTV, VoIP, FTTH and Wi-Max billing, POS, CRM.

Average Rating: 3.5/5.0

Total Reviews: 1

Who Is the Company Behind OSS360?

Who Uses This Product?

  • Company Size: 100% Medium

What Are G2 Users Discussing About OSS360?

Policy Manager

Policy Manager is a standards compliant next generation network policy management product that enables service providers to dynamically control network resources with real-time policies based on service, subscriber, or usage context

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Policy Manager?

  • Seller: Openet
  • Year Founded: 1999
  • HQ Location: Dublin 12, IE
  • LinkedIn® Page: www.linkedin.com
    333 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Policy Manager?

What Are G2 Users Discussing About Policy Manager?

ABS 100

ABS 100 provides a low cost high performance billing and CDR processing system that rates departmental, agent/reseller, carrier, wholesale, and retail CDRs.

Who Is the Company Behind ABS 100?

Accenture Billing and Revenue Management Solution

Billing and revenue management operations that provides revenue assurance can be a strategic enabler for communications service providers (CSPs) competing in the digital ecosystem. Billing can also be a make or break experience for consumers and enterprises, who will switch providers if unsatisfied.

Who Is the Company Behind Accenture Billing and Revenue Management Solution?

  • Seller: Accenture
  • Year Founded: 1989
  • HQ Location: Dublin, Ireland
  • Twitter: @Accenture
    515,103 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    691,898 employees on LinkedIn®
  • Ownership: NYSE:ACN

Acumen360

Acumen360 is a modular telecom platform that helps providers design, sell, activate, manage, and support services across fragmented systems. It connects CRM, CPQ, ordering, billing, inventory, assurance, and customer experience workflows without forcing a full rip-and-replace. Providers can start with a focused use case and expand over time, reducing manual work, improving visibility, and accelerating service delivery.

Who Is the Company Behind Acumen360?

ALT Radius

ALT Radius is CRM software that streamlines billing, network management, and subscriber administration on a unified platform. It automates recurring invoices, manages pro-rations and refunds, and connects with payment gateways like Stripe and PayPal to reduce manual tasks. Network management includes RADIUS authentication for over 50 NAS vendors, IPv4/IPv6 management, and bandwidth monitoring. The platform handles the subscriber lifecycle from lead capture to renewals. White-labeled portals let subscribers manage accounts, while communication tools send notifications via email, SMS, and WhatsApp. Support features include ticket routing, SLA tracking, and remote troubleshooting. Field tools offer job scheduling, inventory tracking, and mobile apps for technicians. It supports multilingual interfaces, data security, and manages multiple ISP branches from one dashboard. Integration options include QuickBooks, Xero, and API access for third-party apps.

Who Is the Company Behind ALT Radius?

Amdocs Customer Engagement

Who Is the Company Behind Amdocs Customer Engagement?

  • Seller: Amdocs
  • Year Founded: 1982
  • HQ Location: Chesterfield, US
  • Twitter: @Amdocs
    16,149 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34,057 employees on LinkedIn®
  • Ownership: NYSE: DOX

AMI Strategies

AMI Strategies is a telecom expense management software that integrates contracts, assets, licenses, orders, invoices, and people, helping global organizations to audit and manage invoices throughout the entire lifecycle.

Who Is the Company Behind AMI Strategies?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated October 3, 2024