Best Infor M3 Resellers

What is an Infor M3 reseller?

Infor M3 partners, resellers, and consultants: What’s the difference?

Who uses Infor M3 resellers?

What services do Infor M3 resellers offer?

Service offerings vary, but most M3 reseller engagements cover some combination of the following areas.G2 reviews of Infor CloudSuite M3 consistently flag integrations, user adoption, and post-launch configuration support as the areas where outcomes diverge most — worth keeping in mind when comparing what each reseller actually covers.

• Licensing and renewals: The reseller can help structure the software agreement, environments, add-ons, support entitlements, and renewal terms. Ask it to separate required products from optional or usage-based charges.
• Project discovery: The partner documents business processes, locations, legal entities, reporting needs, integrations, data sources, and project goals. This work should produce a clear scope rather than a general implementation estimate.
• Configuration and implementation: The reseller may configure finance, procurement, manufacturing, planning, warehousing, maintenance, security, workflows, and reporting. It should explain which requirements M3 can meet through standard functionality and which require extensions.
• Data migration: Businesses moving from Movex, Lawson M3, an older M3 deployment, or another ERP may need data cleansing, mapping, trial conversions, reconciliation, and archiving. The scope should specify which data and history will be moved and who will validate them.
• Integrations and extensions: The reseller may connect M3 with warehouse management, transportation, manufacturing execution, EDI, CRM, ecommerce, payroll, banking, tax, and analytics systems. Integration complexity is one of the most frequently cited challenges in G2 reviews of Infor CloudSuite M3 — particularly around API limitations and multi-system data flows. Each integration needs a named owner, a monitoring plan, a security model, and a support process. Each integration needs a named owner, a monitoring plan, a security model, and a support process. 
• Testing and training: Partners can support system testing, integration testing, user acceptance testing, administrator enablement, and role-based employee training. G2 administrator reviews consistently note that M3's learning curve is steeper than expected for new users. Training built around the buyer's actual configured workflows matters more than generic product demonstrations.
• Ongoing support: Post-launch services may include incident management, release assessments, regression testing, monitoring, minor enhancements, and optimization. Note that Infor's own support typically covers product bugs and errors; configuration issues and optimization generally fall to the reseller or a dedicated support partner. Compare coverage hours, response targets, escalation paths, and included service capacity.

What are the benefits of using an Infor M3 reseller?

A good Infor M3 reseller does more than sell a license; they translate a complex ERP system into something that actually fits how your business runs.

• Industry-specific judgment. An experienced partner can tell the difference between a generic ERP setup and the details that actually matter for your industry, such as food traceability, fashion seasonal planning, chemical formulation, equipment servicing, distribution, or complex manufacturing. That judgment helps you see what M3 already handles out of the box, and where you genuinely need custom work.
• One partner for both the deal and the delivery. When the same company negotiates your contract and handles the setup work, they can align timing, add-ons, and test/production environments with your actual rollout plan, instead of sales promising something that the delivery team then has to work around.
• Experience with the product's history. Infor M3 has undergone two name changes. It started as Movex, was rebranded as Lawson M3, and then became Infor M3. A reseller who's worked with it across those versions can read old configurations and data correctly and avoid rebuilding outdated workarounds in your new setup that no longer need to be there.
• Local support within a global setup. A reseller with people actually based in your region can support your language, time zone, contracts, and tax rules, even while following a larger company-wide template. Ask exactly where the Infor M3 consultants are based, and whether any work is being passed to a remote team or another company.
• Support that continues after go-live. A reseller that maintains a support team after launch can help your staff handle updates, resolve issues, drive adoption, and handle smaller requests once the intensive post-launch support period ends.

What are the risks of working with an Infor M3 reseller?

Most problems with an Infor M3 reseller come down to the following points. All these risks are manageable if you check credentials up front, break the contract into clear pieces, insist on owning your documentation, and get exit terms in writing before you sign.

• Unclear authorization status. A company may describe itself as a value-added reseller (VAR) or highlight general Infor experience without being currently authorized to sell M3 in your region. Verify its status through Infor’s Partner Finder and confirm the proposed transaction scope in writing.
• Thin M3 experience. General Infor experience doesn't mean deep M3 knowledge, especially in your specific industry edition. G2's lowest-rated reviews of Infor CloudSuite M3 disproportionately cite integration failures and end-user dissatisfaction, both of which experienced partners are well positioned to prevent. Ask for examples of similar M3 projects and the actual credentials of the team assigned to your account. 
• Hidden costs. A combined license-and-services quote can hide assumptions and extra change-order fees. Break every quote into the same cost categories before comparing totals.
• Over-reliance on one company. Your reseller may be the only one who fully understands how your system is configured. Require documentation you own, admin access, and the right to export your own data from the start.
• Unexpected handoffs. The team that sells you the project isn't always the team that delivers it, and work can get passed to subcontractors. Get named team members and rules about substitutions in writing before signing.
• Reseller status can change mid-project. A reseller could get acquired, lose key staff, or lose their Infor approval while your project is underway. Spell out in the contract what happens to your support and continuity if that happens.

How do you choose the right Infor M3 reseller?

Judge a reseller against one consistent checklist: does Infor actually approve them right now, can they prove real M3 experience in your industry, do they run projects in a disciplined way, do they understand the technical side well, and will they still support you after launch?

• Check their current relationship with Infor. Search Infor’s Partner Finder and ask the provider to confirm its role, M3 coverage, contracting entity, geography, and ability to transact the proposed products. Record the verification date because program relationships can change.
• Ask for real M3 references. Use references that resemble the buyer’s industry, modules, footprint, migration starting point, integrations, and operating complexity. Ask what the proposed partner actually delivered, which challenges occurred, and whether the named consultants participated.
• Meet the delivery team. Interview the solution architect, functional leads, data and integration leads, project manager, change lead, and support owner. Review their M3 experience, availability, location, allocation across other clients, and authority to make design decisions.
• Assess fit-to-standard discipline. Ask the partner to demonstrate how it challenges requirements, uses M3 process catalogs, governs deviations, and keeps extensions outside the core where possible. A useful response includes decision criteria and documentation, not a blanket promise of “minimal customization.”
• Check their data migration plan. Request a sample migration strategy that covers profiling, ownership cleansing, data models, history, reconciliation, trial loads, cutover timing, rollback, and archival access. For Movex or Lawson M3 estates, confirm the team understands the actual source version and custom objects.
• Review integration architecture. Require an interface inventory and design standards for APIs, events, batch exchanges, monitoring, authentication, error recovery, and nonfunctional volumes. Confirm who supports each endpoint after go-live and how interfaces are regression-tested during releases.
• Test program governance. Compare the partner’s approach to scope control, design authority, risk and issue management, testing evidence, acceptance, cutover, and executive escalation. Ask to see sanitized examples of the artifacts the buyer will receive.
• Evaluate change and adoption. Confirm how the partner maps roles, prepares super users, designs training, supports communications, measures readiness, and transfers knowledge to internal teams. Treat adoption as an operating-model workstream, not a training event near go-live.
• Compare support and release readiness. Define the transition from hypercare to support, coverage windows, severity levels, response targets, included capacity, monitoring, release impact reviews, regression testing, and the improvement backlog. Check whether the support team knows the implemented design or receives only a ticket handoff.
• Protect continuity and exit. Require customer ownership of documentation, configurations, code, credentials, data extracts, test assets, and runbooks, subject to legitimate third-party intellectual-property terms. Include transition assistance, knowledge transfer, and treatment of open incidents if the relationship ends.

Should you buy Infor M3 through a reseller or directly from Infor?

Procurement and delivery are separate choices. You can contract directly with Infor and still use a partner for implementation, or buy M3 through a reseller while another partner handles deployment.

• Buying through an Infor M3 reseller may make sense when you want local contracting and prefer one provider to coordinate software procurement, implementation, and ongoing support. This can reduce the number of commercial relationships your team has to manage, but confirm which services the reseller actually delivers itself. Ask for software and service charges to be separated so you can clearly compare the total cost and scope.
• Buying directly from Infor with partner-led implementation may be a good fit when you want to maintain the software agreement with Infor but need specialist M3 expertise for migration, configuration, integration, or deployment. Before signing, establish who owns implementation outcomes, support escalations, renewals, and issues that cross the boundary between Infor and the delivery partner.
• Using multiple partners can be appropriate for complex M3 programs that require different specialists for transformation, implementation, localization, integrations, or independent assurance. The trade-off is greater coordination. Assign one party responsibility for integration across the program and document where each provider's scope begins and ends.

There isn't one procurement route that is inherently better for every M3 buyer. Choose based on where you want commercial accountability to sit and who has the strongest M3 expertise for the work you actually need. If you already have an Infor relationship and mature internal IT governance, direct procurement may be easier to manage. If you value local contracting or want to consolidate procurement and services, a qualified reseller may be a more practical option.

If the providers listed on this page don't fit what you need, check out G2’s category page for Infor Consulting Services.

What should you expect during an Infor M3 implementation?

Based on G2 Data, Infor M3 implementations average 9 months to go live and 34 months to reach return on investment. Use it as a baseline when comparing reseller proposals: a plan promising a dramatically faster go-live is worth a closer look at what might be getting skipped. An M3 implementation should move through controlled decisions from scope to stabilization. Exact duration depends on the program, but expect evidence and acceptance gates at each stage rather than a single continuous configuration block.

• Discovery and scope. The partner documents your current processes, dependencies, and success criteria for the M3 rollout.
• Design and planning. The team confirms configuration, integrations, migration approach, testing plan, and training schedule.
• Build, procure, and configure. Licenses are provisioned, M3 is configured, integrations are built, and documentation is produced.
• Migrate and test. Data migration, integration testing, and user acceptance testing happen before anything goes live.
• Go live and stabilize. Cutover, usually phased by site or business unit for multicompany/multisite operations, followed by close monitoring for priority issues.
• Transition and optimize. The partner hands off documentation and ownership, closes any open issues, and plans the next round of upgrades or optimization.

FAQs about Infor M3 resellers

Q. Who are the leading Infor M3 resellers?

There is no single ranked list that applies across all buyers. The right reseller depends on your industry, geography, deployment model, and migration starting point. That said, two sources provide a verified starting point for building a shortlist. On G2, the Infor M3 Resellers category currently lists the following providers:

• Accentia Middle East: ERP implementation specialist focused on the Middle East region
• Athentis Consulting: covers supply chain, manufacturing, maintenance, and BI with vertical expertise in food and beverage, fashion, wholesale distribution, and equipment service management
• EOH Infor Services: Infor Master Partner based in Sub-Saharan Africa with coverage across Africa, the Middle East, and Europe; distributes and implements M3 alongside CloudSuite, asset management, and supply chain planning
• SL Information: Malaysia-based end-to-end ERP provider with over 25 years of experience, focused on the Southeast Asia market
• Platned: global IFS and Infor partner covering implementation, managed services, and integration across manufacturing, construction, and energy sectors

On Infor's Partner Finder, M3-specific resellers and delivery partners include Apex Systems (formerly Avaap Infor Business), Anthesis, Lttd Consulting, and Acter Consulting. For larger enterprise programs, global system integrators such as Accenture, Deloitte, and Wipro also deliver Infor M3 implementations and have profiles on G2 under Infor Consulting Services. Cross-referencing both lists is the most reliable starting point. Use the filters on each platform to narrow by industry and region before shortlisting.

Q. What is Infor CloudSuite M3, and who is it for?

Infor CloudSuite M3 is a cloud ERP platform that connects financial management, production planning, inventory, procurement, and supply-chain operations. It supports multiple companies, sites, countries, and currencies within a single environment and is designed for industries such as food and beverage, chemicals, fashion, distribution, equipment, and industrial manufacturing. According to G2’s latest Grid® Report for ERP Systems, Infor CloudSuite M3 is mainly used by larger organizations: 49% of reviewers work at enterprise companies, 41% at mid-market businesses, and 9% at small businesses. It is particularly relevant to manufacturers and distributors managing complex production models, multiple locations, global entities, or industry-specific compliance and traceability requirements.

Q. Do I need an Infor M3 reseller, or can Infor's own professional services team implement it?

Both routes are available. Most mid-market and enterprise buyers use a reseller or implementation partner for deeper industry specialization, local presence, and ongoing support. G2 reviewers note that Infor's own support covers product bugs and errors, while configuration issues and optimization fall to whoever delivered the implementation.

If you're evaluating both options, compare regional availability, industry experience, post-launch support model, and total cost. G2's Infor Consulting Services category lists verified implementation partners and resellers, along with reviews.

Q. How does Infor M3 pricing work, and what do reseller engagements cost?

Infor does not publish standard M3 pricing. Software costs depend on the selected industry solution, modules, users, environments, subscription terms, and support requirements. Reseller fees may cover discovery, configuration, migration, integrations, testing, training, travel, and post-launch support. Ask each provider to separate software, implementation, and recurring services, then compare the same scope and assumptions across quotes. According to G2 data, Infor CloudSuite M3 implementations average 9 months to go live and 34 months to reach ROI; use both figures as a budget-scoping baseline when evaluating reseller proposals.

Q. Do Infor M3 resellers provide training, and what should it cover?

Many Infor M3 resellers provide training, but its depth varies. Effective training should cover the buyer’s configured workflows, role-based tasks, exception handling, reporting, security responsibilities, and support procedures. It should also prepare administrators and super users to manage routine changes after launch. Confirm whether training materials, recordings, process documentation, and administrator guides remain available to the customer.

Q. What is the difference between Infor M3 and Infor CloudSuite M3?

Infor M3 and Infor CloudSuite M3 are not separate, competing ERP products. M3 is the core ERP system, while CloudSuite terminology refers to the broader cloud environment and industry packages built around M3, including preconfigured processes, platform services, integrations, analytics, and additional applications. Infor’s current positioning uses M3 as the ERP foundation for industry solutions such as CloudSuite Fashion, Food and Beverage, and Distribution Enterprise. Buyers should confirm the exact edition, modules, deployment model, and services included in a proposal. 

Q. Do Infor M3 resellers operate globally, or are they region-specific?

Both global and region-specific models exist. Some Infor partners deliver multinational programs, while others specialize in particular countries or regions. Infor states that M3 supports operations in 74 countries, but that does not mean every reseller covers all of them. For a multinational rollout, verify the provider’s contracting entities, local consultants, language coverage, time zones, regulatory knowledge, support locations, and use of subcontractors in each country.

Q. Can an Infor M3 reseller support both cloud and on-premises deployments?

Some Infor M3 resellers support both cloud and on-premises deployments, but buyers should verify experience with their exact M3 version and hosting model. Infor’s current M3 offering is a multi-tenant cloud platform running on AWS, while many established customers still operate older on-premises Movex, Lawson M3, or Infor M3 environments. A reseller qualified to implement the current cloud product may not maintain legacy infrastructure. Ask about supported versions, technical skills, upgrade constraints, and the proposed migration path. Infor M3 deployment information

Q. Is an Infor M3 reseller the same as an Infor-certified partner? 

No. “Infor partner” can describe reseller, implementation, technology, and consulting relationships across Infor’s portfolio. Verify that the company’s current role and experience specifically cover M3. 

Q. Can I buy Infor M3 directly from Infor without going through a reseller? 

Yes. Buyers may contract with Infor directly and appoint a partner for implementation or support. Others purchase through a reseller that combines software and services. The better route depends on procurement preferences, geography, existing vendor agreements, and project complexity.

Q. What should I look for in an Infor M3 reseller for manufacturing-specific reporting and analytics?

Ask for real examples of reports or dashboards they've built in M3 for production, quality, or plant-level performance, and not just standard financial reporting. M3 reporting for manufacturing often requires pulling together production and inventory data, so experience connecting those specific data sources matters more than a general BI background.

Q. Can an Infor M3 reseller help optimize inventory management and reduce costs?

Many Infor M3 resellers can help optimize inventory management, but the value depends on whether they've configured M3's inventory and planning modules for a business like yours before. Real inventory-cost improvements usually come from tuning reorder points, safety stock, and production planning together. Ask for a specific example of a measurable inventory-cost improvement they've delivered for another M3 customer.

Q. Do Infor M3 resellers specialize by industry? 

Many do. Industry experience matters because M3 supports specialized processes across manufacturing and distribution sectors. Ask for references that match your microvertical, operating model, regulatory needs, modules, and geographic footprint.

Q. Can I switch Infor M3 resellers after implementation?

Yes, but the transition is easier when the customer controls its documentation, credentials, configurations, integration assets, test materials, and data exports. Review the software agreement and require the outgoing provider to support knowledge transfer.

Q. Does the reseller have to implement M3?

No. One company may sell M3 while Infor or another implementation partner delivers the project. When several providers are involved, define decision rights, dependencies, deliverables, and issue ownership in a shared responsibility matrix.

Q. How do you evaluate an Infor M3 reseller for production planning and scheduling?

Look for experience configuring M3 for your production model, whether discrete, process, mixed-mode, or configure-to-order. Ask the reseller to demonstrate planning scenarios involving capacity, materials, constraints, sequencing, and schedule changes. References should come from manufacturers with similar products, plants, and planning complexity.

Q. What should multi-site manufacturers look for in an Infor M3 reseller?

Prioritize experience standardizing processes across plants while accommodating legitimate local requirements. The reseller should understand intercompany flows, shared planning, inventory visibility, plant-level controls, currencies, local regulations, and phased rollouts. Ask how it governs deviations from the global template.

Q. Can an Infor M3 implementation be phased so production doesn't stop?

Usually, yes. Most Infor M3 resellers can plan a phased rollout by site, business unit, or module. So, day-to-day production continues while the system is being set up. Ask any provider specifically how they'd sequence your rollout to avoid downtime, especially if you're in a regulated industry where a production halt has compliance consequences.

Explore related categories

If your organization runs a different Infor ERP, G2 has dedicated reseller categories for each platform. Infor SyteLine Resellers covers partners for mid-market discrete manufacturers. Infor LN Resellers covers complex operations in industrial, aerospace, and defense sectors. 

For equipment-intensive businesses where asset management sits alongside M3, see Infor EAM Resellers. To browse the full Infor partner ecosystem across all products, visit Infor ERP Resellers.