Best Incident Management Software - Page 12

Oncall Management with AI

The SAAS is an engineering oncall dashboard that streamlines entire oncall process with key features - It helps oncall engineers mitigate incidents faster by providing correct contextual information. - It boosts productivity of oncall engineers by reducing need to write manual handover reports, identify noise vs signal and manage follow ups. - It gives SRE/TL/EM deep insights into operations .

Oppex AI

OpsPing

OpsPing is an on-call alerting and incident response platform. Monitoring tools send alerts in through the API, email, or native integrations for Grafana, Prometheus Alertmanager, Datadog and CloudWatch/SNS, and OpsPing pages the right person by push notification first, voice call second and email third. Push notifications are free and unlimited on every plan, including iOS critical alerts and Android Do Not Disturb bypass. On-call schedules with overrides and PTO, escalation policies, incidents, status pages, alert policies, heartbeats, postmortems and interactive Slack ChatOps are built in. Teams moving off Opsgenie can keep their existing integrations: OpsPing supports the GenieKey auth scheme and a documented subset of the Opsgenie v2 alert API, so you change the endpoint and key, then verify each integration before cutover. Pricing: Free at $0, Team at $8 per responder per month, and Business at $15 per responder per month. Native iOS and Android apps are included.

OScAR (OpenScape Alarm Response)

Knowing about an issue means you can decrease potential impact before it becomes a problem. Today’s businesses need to stay ahead of interruptions, whether through simple alerts or full-blown incident management. OpenScape Alarm Response streamlines and automates processes during unusual events, reducing risk and making your organization and staff more proactive. Offered in two variations – OpenScape Alarm Response Pro and OpenScape Alarm Response Eco – we provide the alerting, information and automation solution that makes the difference in challenging times.

OutageDeck

OutageDeck tells engineering teams whether an incident is on their side or a vendor's. It reads the official machine-readable status feed that each of 172 cloud and SaaS providers publishes about itself, including AWS, Azure, Google Cloud, GitHub, OpenAI, Cloudflare and Slack, refreshes about every ten minutes, and translates every vendor's wording into one shared status vocabulary so they can be compared at a glance. Alerts go to Slack, Microsoft Teams, Discord, email or your own webhook when a vendor you depend on degrades or goes down, and they link back to the vendor's own status entry so any claim can be verified at the source. Provider pages carry independent uptime history and full incident timelines, which is what postmortems need after the fact. For automation there is a public JSON API with an OpenAPI 3.1 document, embeddable SVG status badges, per-provider RSS feeds, and a remote MCP server so AI coding agents can check vendor status before debugging code. Checking any provider is free and needs no account. Free accounts add email alerts for up to 5 providers; paid plans add the other channels, unlimited providers per alert, and your own custom status feeds.

Pagefate

Pagerly

Pagerly is your Operations Co-pilot on Slack. Get your tailormade workflows over Slack/Teams With Pagerly, you can Create round-robin rotation schedules, or sync on-call schedule with Usergroup, set up recurring reminders, schedule overrid. Create your own Incidence Response Bot and integrates with Pagerduty, Opsgenie. Pagerly has also 2-way integrations with ticketing/ CX/support systems like Jira, Zendesk, Hubspot, Salesforce. With Pagerly, you Reduce SLA times by 70%, identifying moments that need your attention, and alerts the right people at the right time to close the loop Collaborate with customers within Slack using bi-directional ticketing integrations, email integration, automated reminders and 100% visibility into service metrics With Pagerly, Transform Slack into an intuitive, scalable IT Helpdesk. Seamlessly create, respond, and resolve tickets in Slack.

PathLine

Pathline helps teams answer practical logistics questions: Which sites are most exposed if a delivery is delayed? How long could critical supplies last? What might change if the team takes one response instead of another? Built for civilian emergency response and defense sustainment, Pathline starts with an operating area configured around the organization's sites, routes, transport options, resources, and constraints. Teams can examine where support is needed, what each site is equipped to provide, and which supplies are currently available. When conditions change, users can run a scenario to explore the effects of a route closure, delayed movement, or increased demand. Pathline shows how pressure develops across the network and presents response options with their assumptions, expected effects, and tradeoffs in speed, cost efficiency, and risk. Teams can compare a proposed action with waiting over the same period, select an option, and advance the simulation to see the resulting conditions. Remaining shortages stay visible for the next decision. The site view brings that planning back to day-to-day logistics. Users can inspect stock on hand, incoming deliveries, and consumption forecasts for a relief site or base. A shipment that has been dispatched remains separate from inventory that has actually arrived and can be used. Pathline also supports field records when central connectivity is interrupted. Authorized teams can record supported site operations locally and exchange updates through an available local hub. Once connectivity returns, they can review discrepancies and reconcile records with the central system. From planning an emergency relief corridor to examining a contested resupply route, Pathline helps teams understand the situation, test a response, and keep track of what happens at the site.

Phoenix Incidents

Phoenix Incidents is the first Incident Management solution that is natively built into Jira and Slack. - No new tool to learn. - No complex setup. - Zero context-switching, your developers are already there. Phoenix Incidents brings the entire incident workflow, from declaring an incident to root cause analysis follow-through, directly into the environment your teams use all day.

PII Tools

PII Tools lets you discover, analyze and remediate personal and sensitive data at scale.

PinPoint Status

PREVISOFT

Pro-Sapien

Pro-Sapien is the go-to provider of enterprise Environmental, Health & Safety software on Microsoft 365, helping organizations make EHS as easy as email. Developed with high risk and heavily regulated sectors in mind, our award-winning software harnesses the Microsoft 365 platform to support a range of EHS and Quality functions. The Pro-Sapien suite includes modules for Incident Management, Audits, Inspections, Permit to Work and more, along with our core Action Manager and Business Intelligence tools that help you improve productivity across the business. With an international client base, we work across a number of sectors such as Aerospace & Defense, Manufacturing, Oil & Energy, and Chemicals. No matter the industry, our clients are making EHS easier for eveyone utilizing Pro-Sapien’s familiar, intuitive and powerful software systems. 🌐 Visit our site to view a demo today: www.pro-sapien.com

Average Rating: 5.0/5.0

Total Reviews: 1

Raven Controls

Raven Controls is an incident and operations management platform built for sports organisations, venues and live events. The platform gives command centers and operational teams a real-time view of incidents, issues and activity across their venues, helping them capture information, coordinate responses and ensure the right people receive the right information at the right time. Raven brings incident management, operational reporting, real-time mapping, mass notifications, Raven Eye/public reporting and communication into one connected platform. Teams can log and categorise incidents, assign actions, track responses and maintain a clear record of activity as situations develop. Built for complex live environments, Raven Controls supports stadiums, arenas, sports organisations and venues in improving situational awareness, communication and operational coordination.

RAYVN

RAYVN delivers an easy-to-use solution to help organizations manage critical events effectively and boost their emergency preparedness. Our mission is to empower and enable every person and organization, trained or untrained, to handle critical events effectively and with confidence! RAYVN aspires to build the best and the most user-friendly tool for companies across the globe and to be the market leader in the crisis management space.

Average Rating: 4.5/5.0

Total Reviews: 1