---
title: OScAR (OpenScape Alarm Response) Reviews
meta_title: 'OScAR (OpenScape Alarm Response) Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how OScAR (OpenScape Alarm Response) works for a business like yours.
date_modified: '2026-06-17'
parent_category:
  name: Public Safety
  url: https://www.g2.com/categories/public-safety
---


# OScAR (OpenScape Alarm Response) Reviews
**Vendor:** Mitel Networks  
**Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms)
## About OScAR (OpenScape Alarm Response)
Knowing about an issue means you can decrease potential impact before it becomes a problem. Today’s businesses need to stay ahead of interruptions, whether through simple alerts or full-blown incident management. OpenScape Alarm Response streamlines and automates processes during unusual events, reducing risk and making your organization and staff more proactive. Offered in two variations – OpenScape Alarm Response Pro and OpenScape Alarm Response Eco – we provide the alerting, information and automation solution that makes the difference in challenging times.






- [View OScAR (OpenScape Alarm Response) pricing details and edition comparison](https://www.g2.com/products/oscar-openscape-alarm-response/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-05+19%3A43%3A14+-0500&secure%5Bsession_id%5D=a64fee9f-3964-4584-961a-f295eec68ea4&secure%5Btoken%5D=5144925c41da9c432a8e47cbbfa66ab8a72bf63d369f142f7c8b0cf934a55613&format=llm_user)

## OScAR (OpenScape Alarm Response) Features
**Monitoring**
- Constant Monitoring
- Timely Alerts
- TIcket Accuracy
- AI Monitoring
- Mobile Alerts
- Email Alerts
- Real-Time Monitoring
- Real-Time Notifications

**Emergency Planning**
- Scenario Planning
- Automated Workflows
- Auditing & Compliance

**Management Tools**
- Ticket Assignment
- Standardization
- Lifecycle Visualization

**Emergency Management**
- Mass Alerts and Notifications
- Threat Monitoring
- Geolocation
- Integrated Response
- Crisis Communication
- Post-Event Analysis

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Incident Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Alerts/Notifications
- Forms Management
- Safety Incident Management
- Compliance Management
- OSHA Compliance
- Task Management
- Single Sign On
- AI Copilot
- Disaster Recovery
- Document Management
- API
- Multi-Channel Communication
- Customizable Templates
- Real-Time Reporting
- Corrective and Preventive Actions (CAPA)
- Activity Dashboard
- Issue Management
- Communications Management
- Audit Trail
- IT Incident Management
- Audit Management
- Event Logs
- Risk Analysis
- Workflow Management
- Risk Assessment
- Incident Reporting
- Self Service Portal
- Customizable Reports
- Ticket Management
- Service Level Agreement (SLA) Management
- Reminders
- On Call Scheduling
- Investigation Management
- Maintenance Scheduling
- Status Tracking

## Top OScAR (OpenScape Alarm Response) Alternatives
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  - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,307 reviews)

