Top Free Inbound Call Tracking Software - Page 4

How Many Inbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 160

Category Stats (Nov 2026)

  • Average Rating: 4.48/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Dialfire (+4.99%) - Among all products in this category, Dialfire recorded the largest rating increase compared to last month

Last updated: November 10, 2026

How Does G2 Rank Inbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 18,800+ Authentic Reviews
  • 160+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Inbound Call Tracking Software

G2 Grid® for Inbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: CallRail, 800.com, Invoca, WhatConverts, Phonexa, CTM, Ringba, and Infinity Call Tracking.

Underlying data: [Grid® JSON](https://www.g2.com/categories/inbound-call-tracking/grids.json?focus%5B%5D=callrail&focus%5B%5D=800-com&focus%5B%5D=invoca&focus%5B%5D=whatconverts&focus%5B%5D=phonexa&focus%5B%5D=ctm-ctm&focus%5B%5D=ringba&focus%5B%5D=infinity-call-tracking)

Runo Call Management CRM

Modern Mobile CRM with SIM based Calling Solution for your telecalling, tele-sales, telemarketing & outbound sales teams. Free auto dialer feature with advanced user level permissions With this mobile based business outbound sales CRM, your team can be more efficient even on the move. No need for laptops/Desktops/dialers. Just a power packed mobile app! From Business calls, to emails, to meetings; every interaction and every prospect is tracked till closure along with real time management reporting. What differentiates us from others is our easy to use user-interface, ease of work from home and track team’s performance virtually. Features • Choose between 'Click to Dial' or 'Auto dial' mode within the app. No manual dialing. • Tracks outbound and inbound calls of team • Manage business call recordings • Missed call management • Real time input and output performance reporting • Live status of calling/sales team • Timely notification of follow-up/callback cases • Integrated with Facebook, Website forms and many other lead sources. • Integrated with LeadSquared, Zoho, Freshsales and many other CRMs • Integrated with WhatsApp and Email • Bulk data allocation to team with advanced data allocation flow • Auto syncs follow-ups with Google calendar for sending calendar invitations • Option to run multiple campaigns and processes within the same app • Caller Identification along with the past interaction of the lead during the call • Available in Android, IOS and web versions Why Runo ? • GSM sim as a calling medium, hence highly cost effective • Unlimited calls (including recordings) and interactions • Easy to Use Interface • Highly encrypted data for data security • Comes with inbuilt CRM Start now with 10 days of free trial

Average Rating: 4.3/5.0

Total Reviews: 3

How Do G2 Users Rate Runo Call Management CRM?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Runo Call Management CRM?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Runo Call Management CRM?

AI-generated summary from verified user reviews

Pros
  • Users find the customer support knowledgeable and helpful, aiding in setup and overall application ease.
  • Users appreciate the ease of use of Runo, facilitating effective management for B2B clients with helpful support.
  • Users appreciate the easy setup of Runo Call Management CRM, benefiting from efficient installation and knowledgeable support.
  • Users find the ease of use and feature richness of Runo Call Management CRM highly beneficial for B2B needs.
Cons
  • Users face integration issues with Runo, limiting the utility of calling data from Fresh Sales.
  • Users find the task management limitations in Runo Call Management CRM hinder their ability to utilize calling data effectively.

What Are Recent G2 Reviews of Runo Call Management CRM?

What Are G2 Users Discussing About Runo Call Management CRM?

SeoSamba Marketing Automation Software

SeoSamba Marketing Operating System (MOS): Marketing that runs itself Most marketing software tells you what went wrong. SeoSamba MOS fixes it. It is an AI-powered marketing and sales platform that does the work instead of just reporting on it. From one central hub, you manage SEO and AEO, reviews and listings, social media, email, press releases, lead and call tracking, and analytics, for one website or thousands. Every KPI, from paid ads and organic traffic to calls, texts, chats and forms, sits on the same dashboard. Keep the website you love: no rebuild, no risky migration. LocalEko adds an autonomous optimization layer on top of the site you already have, protecting your design, content, rankings and the investment behind while LocalEko: your autonomous marketing agent LocalEko is the engine at the heart of MOS. Think of it as a marketing team member who never sleeps, never forgets a page and always follows your rules. From AI that edits websites to websites that can be intelligently optimized Optimization that understands every page: LocalEko analyzes each page individually against your positioning, SEO rules and existing content. It then optimizes page titles, meta descriptions, URLs and redirects, H1 headings, JSON-LD structured data, on-page content, FAQs and internal links. The result: your business gets found on Google and shows up in AI answers from ChatGPT, Grok and Claude. LocalEko is purpose-built for controlled, auditable website optimization. It analyzes your pages, makes specific recommendations, and tracks every optimization at the page level, giving you visibility into what changed, why it changed, and what the previous version looked like. Changes can be reviewed and approved before they are applied, and previous versions can be restored when needed. You get the speed of AI without handing your website to a black box. LocalEko continuously identifies and executes opportunities to improve local visibility. Content created from your real business: LocalEko learns from what is actually happening in your business: your website, customer reviews, tracked calls, local market signals and connected services. It turns that intelligence into authority and pillar articles, SEO and AEO website content, location pages, FAQs, Google Business Profile posts and social posts. No reviews yet? LocalEko can learn from your call tracking data to discover what customers really ask about. Find updates in your email, just approve and publish. Full Marketing & Sales platform in one place - SEO and AEO automation: rule-based, site-wide SEO with rank tracking and website analytics. Optimize one site or a whole network of location websites from a single control center. - Review management: collect with the help of smart campaigns, and convenient widgets, monitor and respond to Google and Facebook reviews from one dashboard. Turn happy customers into 5-star social proof on your website with videos, and let LocalEko turn those reviews into fresh marketing content. - Local listing management: keep your business name, address, phone and hours consistent across 100+ directories. A smarter alternative to costly standalone listing tools. - Social media marketing: plan, curate and schedule posts in a visual calendar, then publish to LinkedIn, Facebook, Instagram, X and Google Business Profile in one click. Manage it all on the go with the mobile app, and analyze not only marketing statistics but also valuable clicks and business results, all stored in the CRM. - Email marketing and newsletters: design and send newsletters and automated campaigns that keep your brand top of mind and bring customers back. Turn your newsletter into blog and social media posts in seconds. - Press release distribution: share your news with the right audience and earn visibility and backlinks. - Lead and call tracking: see exactly which campaigns drive calls, forms and sales. Calls are tracked, recorded and transcribed, and AI lead validation sends only quality leads back to Google Ads, so you stop paying for spam and bad numbers. With MensaHero mobile chat you can turn website visitors into conversations with web-to-text chat and respond to leads from your phone. - CRM with ActionEko, your agentic business worker: ActionEko turns your CRM from a system of record into a system of action. It analyzes signals across sales, marketing, communications and commerce, then surfaces prioritized next-best actions for each user, based on their role. Built-in sales and operations Marketing Operating System connects natively to SeoSamba's own business tools, so marketing, sales and operations run as one connected system: - Cloud and on-premises CRM to manage contacts and pipelines - SeoSamba POS, which unifies in-store and online sales with AI-assisted product listings and AI price suggestions, and works from any smartphone or tablet - Franchise CRM and FMOS for multi-location operations - Taskwave Field Service ERP, Memorial ERP and Real Estate IDX websites for specialized industries MOS works with WordPress (including an enterprise plugin to control multiple sites), SeoToaster or any CMS, and integrates natively with Google Ads and Facebook. Small businesses get enterprise-grade marketing without an enterprise budget. Franchises and multi-location brands control branding and campaigns centrally, while each location keeps its own data and local content. Launch one national campaign across 50 locations, with contact details and tracking customized for each one automatically. Agencies and solution providers fully white-label the platform and offer it as their own. Replace dozens of separate tools, structure your service delivery and pursue new high-value clients, all under your brand. Prefer to focus on running your business? Our professional marketing team is ready to take over execution from start to finish. We set up and manage the platform for you, from strategy, website redesign and SEO to social media, reviews, email campaigns, press releases and PPC management. Our specialists work hand in hand with LocalEko, reviewing and approving its recommendations so every change matches your brand and goals. Why SeoSamba - Founded in 2008 and built for multi-site marketing from day one - One platform instead of a stack of disconnected tools - Marketing that executes, with full visibility, approval and rollback - A fraction of the cost of juggling separate subscriptions One platform, every marketing channel, a fraction of the cost of juggling separate tools.

Average Rating: 4.5/5.0

Total Reviews: 18

How Do G2 Users Rate SeoSamba Marketing Automation Software?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)

Who Is the Company Behind SeoSamba Marketing Automation Software?

  • Seller: SeoSamba
  • Year Founded: 2008
  • HQ Location: Dover, DE
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Are Recent G2 Reviews of SeoSamba Marketing Automation Software?

What Are G2 Users Discussing About SeoSamba Marketing Automation Software?

Superfone

Superfone provides India's 1st VOIP business phone + integrated CRM and Whatsapp API platform for growing businesses. 10,000+ companies trust Superfone for their business communications! We're 50% cheaper than expensive enterprise grade tools that are too bloated for your needs & complex for your staff to use. Say goodbye to managing multiple SIM cards with our shared multi-number management capabilities! We help sales, operations and support teams talk to customers promptly and efficiently to deliver a superior customer experience.

Average Rating: 4.5/5.0

Total Reviews: 4

Who Is the Company Behind Superfone?

  • Seller: Superfone
  • Year Founded: 2021
  • HQ Location: Bangalore, IN
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 20% Large

What Do G2 Reviewers Say About Superfone?

AI-generated summary from verified user reviews

Pros
  • Users value the call recording capability of Superfone, enhancing QA processes and tracking team performance effectively.
  • Users appreciate the cost efficiency of Superfone, finding it ideal for small teams with basic needs.
  • Users value the extensive features of Superfone, which enhance productivity and meet the needs of small teams.
  • Users appreciate the comprehensive business tools of Superfone, enhancing productivity through effective tracking and task management.
  • Users appreciate the ease of use of Superfone, making team management and sales tracking highly efficient.
Cons
  • Users note the limited features of Superfone, affecting CRM integration and availability for non-Android users.
  • Users find the high cost of Superfone discouraging, especially with limited features in the free trial and slow performance.
  • Users find the high pricing of Superfone discouraging, especially for essential features lacking in the free trial.
  • Users report performance issues with Superfone, especially concerning slow IVR and high costs for elite services.
  • Users express frustration over subscription issues, as only quarterly and annual plans are available, with no monthly options.

What Are Recent G2 Reviews of Superfone?

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How it works

Telnyx CPaaS

Telnyx is the only communications and connectivity platform that combines carrier-owned global communications, programmable APIs, voice AI agents, and edge compute under one roof. Through the Telnyx portal and APIs, teams can provision global numbers in many countries, run SIP trunking with HD voice over a private backbone, and build contact center workflows on the Voice API. Add SMS, MMS, RCS, and WhatsApp messaging and calling, all on the same carrier-owned network, and layer in AI-powered voice agents without wiring together separate vendors. Unlike many CPaaS providers, Telnyx owns the network and delivers the full stack as one system. Whether you're enhancing customer support, automating outbound calls, or embedding voice AI into your product, Telnyx makes it easy to launch and scale with confidence. With direct carrier status and telecom licenses in 35+ countries, PSTN replacement in 50+ countries and local calling in 130+ countries, you get carrier-grade reliability without piecing together multiple providers. And with SOC 2 Type II, PCI, and GDPR compliance built into the platform, you're not sacrificing security or auditability for scale. Every customer gets 24/7 support on every tier, backed by in-house engineering expertise, configuration management, enterprise-grade security, fraud detection, and migration support. Telnyx gives businesses one platform, one provider, and one support team for global communications and real-time AI.

Average Rating: 4.7/5.0

Total Reviews: 511

How Do G2 Users Rate Telnyx CPaaS?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Telnyx CPaaS?

  • Seller: Telnyx
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Austin, Texas, United States
  • LinkedIn® Page: www.linkedin.com
    415 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 81% Small, 16% Medium

What Do G2 Reviewers Say About Telnyx CPaaS?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Telnyx CPaaS, quickly resolving issues and enhancing their experience.
  • Users find Telnyx CPaaS to be extremely easy to use, from setup to integrating unique features without hassle.
  • Users praise the responsive customer support of Telnyx CPaaS, which quickly resolves issues and enhances satisfaction.
  • Users commend the easy setup of Telnyx CPaaS, appreciating clear documentation and smooth initial experiences.
  • Users praise Telnyx CPaaS for its affordability and solid call quality, making it a valuable choice for VoIP services.
Cons
  • Users find the integration processes complex, leading to challenges during initial setup and account verification.
  • Users feel that the high costs of Telnyx CPaaS lack transparency, making budget management challenging.
  • Users report poor customer service, citing long wait times and lack of response from support when needed.
  • Users experience long waiting times for support and account verification, hindering their ability to use Telnyx services.
  • Users find Telnyx CPaaS not user-friendly, struggling with setup complexity and support inefficiencies during onboarding.

What Are Recent G2 Reviews of Telnyx CPaaS?

What Are G2 Users Discussing About Telnyx CPaaS?

ZIWO

With ZIWO, simply talk to your clients! ZIWO is a cloud contact center software (CCaaS) solution in the GCC that enables businesses to manage customer communication through voice calls and WhatsApp messaging in a single, unified platform. Designed for customer service, sales, and support teams, ZIWO simplifies multichannel communication and enhances team productivity. It is widely adopted across the Middle East and North Africa region (MENA), and supports both remote and in-office operations. This customer service platform is ideal for industries such as e-commerce, logistics, finance, real estate, healthcare, and much more - especially for companies operating in multiple markets that require local phone numbers, multilingual support, and seamless CRM integration. Common use cases include inbound customer support, outbound sales, and WhatsApp-based service desks. The key ZIWO features include: - Multichannel Communication: Consolidate voice calls and WhatsApp conversations in one platform, with full support for English, Arabic, and French to serve diverse audiences. - High-Quality Voice Services: Calls are routed via licensed local telecom providers and trusted international carriers to ensure clear, uninterrupted communication. - CRM Integrations: Instantly connect to over 15 major CRM platforms to streamline workflows, increase agent productivity, and improve customer relationship management. - Extensive API Library: Access 500+ APIs for advanced customization and integration into your existing business systems and infrastructure. ZIWO empowers companies to deliver consistent, high-quality customer experiences by streamlining communication and simplifying technical complexity - all through a scalable cloud-based contact center solution. It enables teams to operate more efficiently, respond faster to customer needs, and maintain full visibility across all interactions in real time.

Average Rating: 4.9/5.0

Total Reviews: 74

How Do G2 Users Rate ZIWO?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)

Who Is the Company Behind ZIWO?

  • Seller: Ziwo
  • Year Founded: 2010
  • HQ Location: Dubai (UAE)
  • LinkedIn® Page: www.linkedin.com
    115 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Operations team lead.
  • Top Industries: Financial Services, Consumer Services
  • Company Size: 51% Large, 38% Medium

What Do G2 Reviewers Say About ZIWO?

AI-generated summary from verified user reviews

Pros
  • Users commend ZIWO for its user-friendly interface that simplifies both implementation and daily operations.
  • Users highlight the easy implementation of ZIWO, making setup straightforward and hassle-free.
  • Users highlight the excellent customer support of ZIWO, enhancing their experience and easing problem resolutions.
  • Users appreciate the clear call quality of ZIWO, enhancing their communication experience with ease of use.
  • Users value the easy integrations offered by ZIWO, enhancing their operational efficiency and user experience.
Cons
  • Users report experiencing technical issues with ZIWO, including lagging that disrupts their workflow.
  • Users experience unreliability with ZIWO, facing unexpected outages that disrupt urgent communication needs.
  • Users criticize the forced online status of ZIWO, which complicates their experience by receiving unwanted calls.
  • Users report frequent internet connection failures with ZIWO, disrupting their communication and performance.
  • Users experience frequent dialer issues, with calls dropping several times a week causing frustration and interruptions.

What Are Recent G2 Reviews of ZIWO?

What Are G2 Users Discussing About ZIWO?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated December 10, 2025