Best Hotel Management Software - Page 17

How Many Hotel Management Software Products Does G2 Track?

Total Products under this Category: 745

Category Stats (Nov 2026)

  • Average Rating: 4.34/5 (↑0.02 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Cloudbeds (+1.38%) - Among all products in this category, Cloudbeds recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Hotel Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,600+ Authentic Reviews
  • 745+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Hotel Management Software

G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence

Highlighted products: Mews, Cloudbeds, OPERA Cloud Property Management, roommaster, HelloShift, Canary Technologies, HotelRunner, and SkyTouch Technology.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=opera-cloud-property-management&focus%5B%5D=roommaster&focus%5B%5D=helloshift&focus%5B%5D=canary-technologies&focus%5B%5D=hotelrunner&focus%5B%5D=skytouch-technology)

Aurora Hotel Operations

Aurora Hotel Operations is a mobile-first platform for organizing daily hotel operations. Staff can report maintenance issues and operational tasks using text, voice, photos or video, then assign priorities, owners and status in one shared workflow. QR codes link reports to rooms, spaces or equipment and make asset details and maintenance history easy to retrieve. Teams can plan recurring maintenance, inspections and checklists, record supplier follow-up and review open and completed work from a central dashboard. Aurora works on phones, tablets and computers and supports offline reporting, syncing information when connectivity returns. It helps housekeeping, front desk, maintenance and management replace scattered messages and paper lists with clear ownership and a shared operational record.

Who Is the Company Behind Aurora Hotel Operations?

Avirato

Who Is the Company Behind Avirato?

  • Seller: Avirato
  • Year Founded: 2011
  • HQ Location: Collado Villalba, ES
  • LinkedIn® Page: www.linkedin.com
    44 employees on LinkedIn®

AxisRooms Property Management System

To boost your hotel reservation, you need practicality to save time and raise productivity. If you are looking for facility, our hotel reservation software, CRS Axiom, is a very simple-to-use system. From hostels, lodges independent hotels to big chains, no matter what size or type, can use this to centrally manage all their units.

Who Is the Company Behind AxisRooms Property Management System?

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How it works

BaanHost

BaanHost is the back office for villas, guesthouses, hostels and hotels, from a single villa to a hotel with a hundred rooms. It runs on the phone and iPad your front desk already uses, and in any web browser. See every unit and every night on the tape chart, take bookings in a few taps, and keep rates and availability in sync with Booking.com, Airbnb, Agoda, Expedia, Trip.com and more than 20 other channels through a two-way connection: availability and rates go out, their bookings come in, with no double bookings and no copy-paste. Guests can fill in their registration online before arrival, and passports can be read with the phone camera or the passport chip. Ready-made pre-arrival guides, arrival-day messages and thank-you notes in the guest's language are sent with one tap by WhatsApp, LINE or SMS. Checkout creates the cleaning task, and housekeeping marks it done with a photo. For the office, BaanHost covers payments and deposits, numbered receipts and tax invoices as PDF, cash and bank balances, profit and loss, outstanding balances and owner statements. Hotel mode closes each day with an automatic night audit. Thailand's TM30 immigration report is built in. Pricing is simple: one monthly price by the number of units, with every feature, channel sync, unlimited staff accounts and eleven languages included, and no commission on bookings. Try it free for 14 days, no card needed.

Who Is the Company Behind BaanHost?

BananaDesk

BananaDesk is the front desk platform that helps you establish and build a successful hostel without going crazy. With BananaDesk, you can connect your front desk to your sales channels and let your receptionists manage your day-to-day operations easily. That way everything doesn't depend on you, the owner. And you can get back to focusing on growing your business, not managing the day-to-day.

Average Rating: 3.8/5.0

Total Reviews: 13

How Do G2 Users Rate BananaDesk?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.7/10)

Who Is the Company Behind BananaDesk?

Who Uses This Product?

  • Company Size: 85% Small, 8% Large

What Are Recent G2 Reviews of BananaDesk?

What Are G2 Users Discussing About BananaDesk?

Bellboy

Cloud-based software with BI functionality, intelligent guest prioritization and pricing optimization for hotels and hotel chains.

Who Is the Company Behind Bellboy?

Benson

Benson is cloud-based hotel property management software that empowers hoteliers to run their hotels more intelligently.

Who Is the Company Behind Benson?

Billdhari Hotel & Restaurant Management Solutions

Billdhari offers industry-leading software solutions that streamline hotel and restaurant operations, improve customer service, and boost profitability. Designed with the unique needs of the hospitality sector in mind, our software integrates advanced tools for property management, channel management, and restaurant operations—all in one platform.

Who Is the Company Behind Billdhari Hotel & Restaurant Management Solutions?

Blocks

Blocks is hotel room block management software for event production companies, sports organizations, conference planners, and corporate travel teams. It brings hotel contracts, nightly room inventory, deadlines, guest names, and hotel correspondence into one workspace. Teams can track contracted and booked room nights by date, monitor attrition exposure, collect room requests from departments, assign guests, and compare their rooming list with the hotel’s returned version. Blocks uses AI to extract contract terms, flag issues for review, and help coordinators answer questions about their events. AI-proposed changes require user approval. Excel and CSV import and export support existing workflows, with integrations for Slack, Google Calendar, and Google Drive.

Who Is the Company Behind Blocks?

BluePms

BluePMS | One connected operating system for your hotel BluePMS connects the people, processes, and numbers behind a great hotel stay. Its 19 integrated modules bring reservations, rooms, dining, events, guest service, distribution, stores, purchasing, finance, and workforce management into one cloud-hosted platform. Staff work with shared guest, room, folio, item, and business-date information; managers gain a clearer view of performance across departments and properties. From the first booking to checkout and follow-up, BluePMS helps teams coordinate handoffs that often slow hotels down. A reservation informs room planning. Housekeeping and maintenance make readiness visible to Front Office. Outlet charges connect with billing and stock. Guest requests become owned work. Finance can trace transactions to balances and reports. 19 connected operating modules 1. Front Office — Guest search, reservations, packages, room assignment, day-wise rates, add-ons, advances, proforma estimates, check-in, registration documents, room changes, folios, cashiering, checkout, night audit, live room views, occupancy, and reports. 2. Housekeeping — Room status and readiness, cleaning stages, staff assignments, supervisor priorities, inspections, guest requests, lost and found, damage, linen, minibar pickup, amenities, and service history. 3. Engineering & Maintenance — Maintenance requests and work orders, preventive maintenance, utility meters and readings, diesel and generator logs, and service contracts. Give engineering work an accountable path back to room operations. 4. Point of Sales — Multi-outlet table status, reservations, waitlists, covers, orders, kitchen order tickets, kitchen display, billing, split checks, settlement, tips, promotions, cashier control, and outlet reports. 5. Food and Beverages — Recipe and ingredient costing, yield, wastage, production batches, menu engineering, and configured stock depletion to connect culinary decisions with cost and margin. 6. Banquet & Events — Enquiries, function spaces, packages, schedules, menus, resources, deposits, banquet event orders, invoices, posting, event diaries, and reporting from sale through execution. 7. Channel Distribution — Rate, availability, and inventory publishing; channel mapping; partner setup; online booking events; unmapped reservations; commissions; and settlements. 8. Forecast Intelligence — Occupancy forecasts, booking trends, pickup, expected revenue, budget comparisons, competitor sets, manual rate shopping, market summaries, and recommendations for revenue decisions. 9. Inventory — Stock on hand, material receipts, opening balances, requisitions, approvals, issues, transfers, valuation, reconciliation, movement ledgers, and reports. 10. Purchase — Buying templates, requisitions, approvals, requests for quotation, supplier comparisons, purchase orders, documents, delivery tracking, and spend reporting. 11. SPA — Appointments, treatment rooms, therapist capacity, guest check-in, services, add-ons, packages, memberships, vouchers, retail, settlement, commissions, and utilization reports. 12. Accounts Receivable — Debtor accounts, credit control, Front Office and POS direct billing, invoices, payments, credits, allocations, statements, reminders, aging, and collections. 13. CRM — Guest and customer profiles, leads, activities, opportunities, quotations, proposals, campaigns, preferences, service tickets, and relationship history. 14. Communications — Configured WhatsApp, SMS, and email messaging for confirmations, reminders, follow-ups, and service communication, with templates, queues, delivery states, retries, and history. 15. Transport — Guest pickups and drop-offs, route pricing, vehicle capacity, driver assignment, dispatch updates, reservation context, and charge posting. 16. Hostel — Applications, buildings, floors, rooms, beds, resident profiles, allocations, renewals, calendars, fee generation, and reporting for bed-based or longer stays. 17. Payroll & HR — Employee records, contracts, attendance, leave, overtime, salary components, payroll calculation, approvals, payslips, bank files, reconciliation, finance posting, audit, and labor reports. 18. Tax & Compliance — GST and other configured tax controls, hotel tax ledgers, e-invoice documents, classifications, rule sets, exceptions, reconciliation, and statutory reporting. 19. Guest Experience — Reviews, feedback, unified messages, service recovery, guest pages and forms, website content, social drafts, media, alerts, and insights, with clear approval and publication states. Why hotels choose BluePMS Complete accounting support. BluePMS connects billing, receivables, payables, outstanding balances, GST and other configured taxes, financial reporting, and audit-ready transaction history. Hotels can use BluePMS's own accounting module. Configured Tally integration also supports hotels that use Tally, while the built-in accounting workflow gives them a path to reduce day-to-day dependence on it. OTA and channel manager support. Rates, inventory, availability, and online booking events can be managed alongside reservation operations. Mapping, exception, commission, and settlement views help teams follow online business after the booking arrives. 1,000+ reports and AI Copilot. BluePMS has more than 1,000 native report catalog entries across occupancy, sales, guest activity, outlets, stock, purchasing, finance, tax, payroll, and management. Search, filters, print, and export support daily review. AI Copilot is a leading platform feature: authorized staff can ask hotel questions in natural language, find reports, understand workflows, summarize information, and identify items needing attention. Multi-property report selection. When multi-property mode and chain reporting are enabled, authorized users can run supported native reports for one property, selected properties, or all permitted reporting properties. Combined results retain property names and identifiers, helping managers compare locations while keeping reporting within each user's assigned access. Management on the move. Supported Android and iOS apps bring selected dashboards, reports, and operational actions to mobile devices, including views relevant to occupancy, revenue, room status, housekeeping, outlet sales, receivables, and approvals. Available functions depend on the app, property setup, and user role. Cloud access across teams. BluePMS runs through a modern browser without an on-site application server. Supported Windows desktop, Android, and iOS experiences let staff use the platform suited to their work. Cloud hosting is included in the commercial scope, with additional resilience options available. Multi-language support. BluePMS provides web interface options in English, Arabic, Spanish, and French, including right-to-left presentation for Arabic. Staff can switch among the languages enabled for their deployment, while using the same role and property controls. Language availability for specific workflows and connected provider content can be reviewed during setup. Guest communication with context. Configured WhatsApp, SMS, and email workflows can support booking confirmations, guest messages, reminders, and follow-ups. Teams can inspect queued, sent, failed, and retry states rather than assuming every prepared message was delivered. Built for the way your hotel works. BluePMS can scope custom workflows, reports, approvals, and feature design for property-specific needs. Business-date controls, role-based access, approvals, status histories, and audit context help teams coordinate work while retaining accountability. Multi-property controls support authorized property access and group-level review. Multi-property support. Hotel groups can configure property profiles, brands, regions, and access by user. Authorized staff can switch their active property, while chain-level controls give managers visibility across permitted locations. Each user's property permissions continue to govern operational access and reporting scope. The value of a connected hotel Front Office sees the reservation, guest, room, rate, and folio together. Housekeeping and engineering see what must happen before a room is ready. Dining connects service, kitchen, payment, food cost, and stock. Events and SPA connect bookings to resources and charges. Sales and revenue teams use CRM, distribution, campaigns, and Forecast Intelligence to understand future demand. Finance follows the resulting transactions into receivables, payables, accounting, tax, and reporting. BluePMS helps owners and managers connect service measures with occupancy, revenue, cash, inventory, labor, and financial results. AI Copilot and reporting make it easier to move from a headline number to the work behind it, while staff remain in control of decisions and actions. Implementation, support, and pricing Implementation covers discovery, property configuration, data preparation and migration, department training, real-scenario testing, and supported go-live. Module walkthroughs and product screens help teams review how BluePMS fits their operations before rollout. Ongoing assistance and 24×7 support options are defined in the agreed support plan. Pricing is transparent about scope: rooms or beds, selected modules, outlets, users, integrations, migration, region, hosting options, and support requirements shape the proposal. Regional estimates are published where available; final pricing and inclusions are confirmed in a written quote.

Who Is the Company Behind BluePms?

  • Seller: BluePms
  • Year Founded: 2025
  • HQ Location: Chennai, IN
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®
Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated March 3, 2025