### Contents

- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Genesys AppFoundry Marketplace Resources

##### Discussions and Reports to expand your knowledge on Genesys AppFoundry Marketplace

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Genesys AppFoundry Marketplace Discussions

0

Question on: Qualtrics Customer Experience
[What is a customer experience platform?](/discussions/what-is-a-customer-experience-platform)

What is a customer experience platform?

I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with my card on late payments. He listened and got my details. What I thought was impossible to handle, to the glory of God I was texted that 348 score have been added to my credit, late payments cleared in less than 2weeks. Reach out to him via Email: JEFFCLOUDCREDITSOLUTION@GMAIL.COM or 901 625 1357

Answered: Martin Porter on January 27, 2025

good work 

Answered: Maruf Uddin on November 16, 2022

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0

Question on: Zendesk for Customer Service
[What is the best way to translate/integrate current content into Zendesk Guide?](/discussions/what-is-the-best-way-to-translate-integrate-current-content-into-zendesk-guide)

If we already have content on a FAQ page on our website, but in a different language, what would be the best way to integrate that into Zendesk Guide (help center)? Is there any really effective alternative to translating and adding each article, one by one?

Use machine translation, i.e. google. You can use javascript to add Google Translate button shown under each article page so end-users can select a language and translate things.

Answered: Anton Maslov on November 26, 2022

Comment deleted by user.

Answered: Stephanie MIrch on September 20, 2022

Comment deleted by user.

Answered: Nathalia Cordeiro on November 14, 2022

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0

Question on: Zendesk for Customer Service
[Is there a way to set auto answer for emails while we are away?](/discussions/is-there-a-way-to-set-auto-answer-for-emails-while-we-are-away)

Sometimes we are out of the office and we need an automated system to answer on our behalf, we need the auto-answer option for such cases.

Yes. You should set your business hours first and then create a trigger, both are under the Admin Center.

Answered: Mia Perez-Galletes on July 25, 2022

Yes. There are ways to implement out of office replies with zen desk.

Answered: Stephen Flynn on August 11, 2025

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- [Next &rsaquo;Next ›](/categories/genesys-appfoundry-marketplace/resources?discussions_page=4)

## Genesys AppFoundry Marketplace Reports

Grid® Report for Genesys AppFoundry Marketplace

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Genesys AppFoundry Marketplace

Summer 2026

G2 Report: Momentum Grid® Report

Grid® Report for Genesys AppFoundry Marketplace

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for Genesys AppFoundry Marketplace

Spring 2026

G2 Report: Momentum Grid® Report

Grid® Report for Genesys AppFoundry Marketplace

Winter 2026

G2 Report: Grid® Report

Momentum Grid® Report for Genesys AppFoundry Marketplace

Winter 2026

G2 Report: Momentum Grid® Report