Brilliant
Brilliant helps our clients drive personal connections through corporate gifts on a global scale. Our end-to-end service makes the gifting experience delightful for both the sender and the recipient. We support Marketing, Sales, Business Development, Brand, and People Experience teams to create impactful gifts that build loyalty, enhance conversion and retention, and make people happy. Brilliant offers industry-leading product curation and campaign design, with a powerful technology platform that automates gifting, delegates access, tracks inventory and metrics, and measures ROI. Our bespoke fulfillment program delivers an elevated unboxing experience to recipients worldwide.
Average Rating: 4.8/5.0
Total Reviews: 20
How Do G2 Users Rate Brilliant?
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
- Mailing List Management: 9.4/10 (Category avg: 8.5/10)
- Dashboards & Reporting: 7.8/10 (Category avg: 8.7/10)
- Custom Batch Sizes: 9.4/10 (Category avg: 8.9/10)
Who Is the Company Behind Brilliant?
- Seller: Brilliant Gifts
- Year Founded: 2015
- HQ Location: San Francisco
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LinkedIn® Page: www.linkedin.com
154 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Computer Software
- Company Size: 60% Medium, 35% Large
What Do G2 Reviewers Say About Brilliant?
AI-generated summary from verified user reviews
Pros
- Users praise the exceptional customer support from Claire Sculley, highlighting her thoughtfulness and responsiveness.
- Users appreciate the ease of use of Brilliant, making their experience seamless and enjoyable.
- Users appreciate the thoughtfulness and responsiveness of Claire Sculley, making their ordering experience much easier.
- Users appreciate the responsive and thoughtful ordering process with Claire Sculley, making their experience easier.
Cons
- Users desire greater clarity regarding VAT and shipping charges for international deliveries, impacting their purchasing decisions.
- Users note a lack of focus on gift card functionality, which limits flexibility and convenience for sending gifts.
What Are Recent G2 Reviews of Brilliant?
"Wide Selection, Effective Service with Minor Shipping Challenges"
Rating: 4.5/5.0 stars
— Hanieh C.
"Exceptional Support Makes Ordering Effortless"
Rating: 5.0/5.0 stars
— Verified User in Financial Services

