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Best Digital Customer Onboarding Software - Page 6

Nathan Calabrese
NC
Researched and written by Nathan Calabrese

Digital customer onboarding software manages the client onboarding process for financial services companies. Financial institutions leverage these tools to provide their customers with a streamlined, digital process for signing up for financial services. The software captures customer data, verifies customer documents, runs that data through a KYC/AML check, creates customer accounts, and facilitates user adoption. Additionally, the solutions provide identity verification functionality to ensure compliance with know your customer (KYC) and anti-money laundering (AML) regulations.

Solutions in this category orchestrate customer onboarding journeys, automating the onboarding process for financial institutions from end to end. Some digital customer onboarding tools use AI-powered features to secure live proof of document possession by capturing a selfie with the users’ face and official document, usually a government-issued ID, to verify possession. In addition, digital customer onboarding software typically integrates with digital banking platforms and core banking software.

Regulatory compliance is an integral part of the onboarding process for financial services, so these solutions contain prebuilt rules that can be updated as required to ensure adherence to the wide array of financial services regulations. Digital customer onboarding solutions ensure regulatory compliance financial regulations which include KYC, AML/CTF, FATCA, CRS, Dodd-Frank, EMIR, and MiFID II.

To qualify for inclusion in the digital customer onboarding software category, a product must:

Comply with know your customer (KYC) regulations
Provide a client interface for onboarding
Allow users to orchestrate customer onboarding journeys
Be designed primarily for use in financial services
Include identity verification functionality
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Best Digital Customer Onboarding Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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117 Listings in Digital Customer Onboarding Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FormSafe is an automated customer onboarding platform. Credit applications, approvals, automations and workflows are handled through the FormSafe portal and shared with prospects via secure forms. Cre

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FORMSAFE features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FORMSAFE
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FormSafe is an automated customer onboarding platform. Credit applications, approvals, automations and workflows are handled through the FormSafe portal and shared with prospects via secure forms. Cre

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
FORMSAFE features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
FORMSAFE
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:Free
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fullview AI is the best AI agent for customer service. It doesn't just answer; it acts. Fullview instantly resolves customer issues by guiding users through applications, taking autonomous actions, a

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 36% Mid-Market
    • 36% Small-Business
  • Pros and Cons
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  • Fullview Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Engagement
    1
    Easy Setup
    1
    Session Replay
    1
    Setup Ease
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
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  • Fullview features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.6
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fullview
    Year Founded
    2021
    HQ Location
    Copenhagen, DK
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fullview AI is the best AI agent for customer service. It doesn't just answer; it acts. Fullview instantly resolves customer issues by guiding users through applications, taking autonomous actions, a

Users
No information available
Industries
  • Computer Software
Market Segment
  • 36% Mid-Market
  • 36% Small-Business
Fullview Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Engagement
1
Easy Setup
1
Session Replay
1
Setup Ease
1
Cons
This product has not yet received any negative sentiments.
Fullview features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.6
Quality of Support
Average: 8.9
Seller Details
Seller
Fullview
Year Founded
2021
HQ Location
Copenhagen, DK
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®

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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Geniusto is a fintech enabler, platform solutions and services provider ⁠— delivering digital banking technologies and services to the BSFI and other sectors across the globe.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Geniusto features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Year Founded
    2018
    HQ Location
    Perth, AU
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Geniusto is a fintech enabler, platform solutions and services provider ⁠— delivering digital banking technologies and services to the BSFI and other sectors across the globe.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Geniusto features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2018
HQ Location
Perth, AU
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our Business Activity Monitor, enables you to make decisions based on statistics, access trends and the use of channels. Use our Analyzer and filter results per channel, country, time zone or device.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IC Smart Platform features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 9.0
    10.0
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1994
    HQ Location
    Montevideo, Montevideo, Uruguay
    Twitter
    @infocorpgroup
    2,143 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    351 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our Business Activity Monitor, enables you to make decisions based on statistics, access trends and the use of channels. Use our Analyzer and filter results per channel, country, time zone or device.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
IC Smart Platform features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 9.0
10.0
Quality of Support
Average: 8.9
Seller Details
Year Founded
1994
HQ Location
Montevideo, Montevideo, Uruguay
Twitter
@infocorpgroup
2,143 Twitter followers
LinkedIn® Page
www.linkedin.com
351 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dotfile's Identity Verification solution offers a swift and compliant method to verify the identities of key stakeholders, completing the process in as little as 10 seconds. Supporting over 3,000 docu

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Identity Verification features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dotfile
    HQ Location
    Paris, FR
    Twitter
    @DotfileApp
    73 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dotfile's Identity Verification solution offers a swift and compliant method to verify the identities of key stakeholders, completing the process in as little as 10 seconds. Supporting over 3,000 docu

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Identity Verification features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Dotfile
HQ Location
Paris, FR
Twitter
@DotfileApp
73 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
  • Overview
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  • We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Infocert Trusted Onboarding Platform, features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Seller
    InfoCert
    Year Founded
    2007
    HQ Location
    Roma, IT
    LinkedIn® Page
    www.linkedin.com
    436 employees on LinkedIn®
We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Infocert Trusted Onboarding Platform, features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
InfoCert
Year Founded
2007
HQ Location
Roma, IT
LinkedIn® Page
www.linkedin.com
436 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Interact digital platform enables you to react to rapidly evolving market challenges, regardless of whether you're a retail or commercial bank, a universal bank, a community bank or a credit union.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Interact Application Suite features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fintilect
    Year Founded
    1985
    HQ Location
    London, GB
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Interact digital platform enables you to react to rapidly evolving market challenges, regardless of whether you're a retail or commercial bank, a universal bank, a community bank or a credit union.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Interact Application Suite features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Fintilect
Year Founded
1985
HQ Location
London, GB
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
Entry Level Price:CHF50.00
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    InvestGlass: The All-in-One Swiss Automation Platform InvestGlass is a Swiss-based automation platform designed to streamline your business operations with precision and reliability. It combines CR

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InvestGlass features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Geneva, CH
    Twitter
    @investglass
    1,901 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

InvestGlass: The All-in-One Swiss Automation Platform InvestGlass is a Swiss-based automation platform designed to streamline your business operations with precision and reliability. It combines CR

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
InvestGlass features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2014
HQ Location
Geneva, CH
Twitter
@investglass
1,901 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iStart is a cloud based digital customer onboarding platform created with exponential technology features and smart intelligence. It helps banks, insurance and other financial institutes to onboard th

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iStart features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Chennai, IN
    LinkedIn® Page
    www.linkedin.com
    342 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iStart is a cloud based digital customer onboarding platform created with exponential technology features and smart intelligence. It helps banks, insurance and other financial institutes to onboard th

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
iStart features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2004
HQ Location
Chennai, IN
LinkedIn® Page
www.linkedin.com
342 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kapowai Online Banking is a multifunctional remote banking system that allows individuals and entrepreneurs are able to quickly and securely manage cards and accounts, make transfers, open deposits an

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kapowai features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Kyiv, UA
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kapowai Online Banking is a multifunctional remote banking system that allows individuals and entrepreneurs are able to quickly and securely manage cards and accounts, make transfers, open deposits an

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Kapowai features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 9.0
8.3
Quality of Support
Average: 8.9
Seller Details
Year Founded
2015
HQ Location
Kyiv, UA
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
0 ratings
Save to My Lists
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Klavi is a Brazilian Software-as-a-Service (SaaS platform specializing in Open Finance solutions, offering data aggregation, analytics, and API services. By leveraging financial data, Klavi enables bu

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Klavi features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Klavi
    Year Founded
    2020
    HQ Location
    São Paulo, BR
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Klavi is a Brazilian Software-as-a-Service (SaaS platform specializing in Open Finance solutions, offering data aggregation, analytics, and API services. By leveraging financial data, Klavi enables bu

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Klavi features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Klavi
Year Founded
2020
HQ Location
São Paulo, BR
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KYC Solution™ is a leading global KYC, identity verification, and AML screening platform designed to help businesses onboard customers securely, reduce fraud, and meet international compliance require

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KYC Solution™ features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    London, GB
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KYC Solution™ is a leading global KYC, identity verification, and AML screening platform designed to help businesses onboard customers securely, reduce fraud, and meet international compliance require

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
KYC Solution™ features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2020
HQ Location
London, GB
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Loquat Inc. is a fintech innovator enabling banks and credit unions to offer smart consumer and business banking to their customers and members. The platform provides seamless KYC/KYB, fast onboar

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Loquat banking platform features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Loquat
    HQ Location
    Miami, US
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Loquat Inc. is a fintech innovator enabling banks and credit unions to offer smart consumer and business banking to their customers and members. The platform provides seamless KYC/KYB, fast onboar

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Loquat banking platform features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
Loquat
HQ Location
Miami, US
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
  • Overview
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  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MobiFin represents a cutting-edge digital financial platform tailored to empower banks, telecoms, aggregators, and merchants to enhance their customers’ experiences. MobiFin, with its marvelous blend

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MobiFin features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MobiFin
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MobiFin represents a cutting-edge digital financial platform tailored to empower banks, telecoms, aggregators, and merchants to enhance their customers’ experiences. MobiFin, with its marvelous blend

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
MobiFin features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
Seller Details
Seller
MobiFin
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®