Dental practice management software provides administrative and clinical tools for dentists and supporting staff to ensure their businesses run smoothly, and that critical information is safely stored and easily accessible. Common capabilities of these products include appointment and staff scheduling, document storage and sharing, contact databases, and reporting, as well as dental history charting, patient records, and treatment plans. They may also include employee communication tools, assist with filing and tracking insurance claims, and support e-prescribing.
While some basic engagement features may exist, dental practice management software often needs to integrate with dedicatedpatient engagement software to support patient education, marketing, and reputation management efforts. Dental practice management software often integrates or comes bundled with medical billing software to help assist with the financial side of a dentistry business and dental imaging software to store and organize patient X-rays and images.
To qualify for inclusion in the Dental Practice Management category, a product must:
- Manage core administrative tasks such as patient scheduling and appointment reminders, procedure database and pricing, and insurance and billing history
- Create treatment plans and offer dental charts functionality
- Support the centralized storage of patient records and creation of digital patient files
- Integrate with dental imaging or radiology software, or natively possess imaging capabilities
