Data privacy management software provides comprehensive solutions for users to manage their company’s privacy program, including replying to consumer requests or data subject requests (DSR/DSAR) and mapping sensitive data. Data privacy management software is used to achieve and maintain compliance with privacy laws and regulations. Employees such as privacy managers are the typical users of data privacy management software; however, these robust solutions offer workflows to allow other employees across the business, such as IT teams, to work collaboratively on consumer or DSR/DSAR requests for data access, amendment, or deletion. Businesses use data privacy management software to automate manual processes, provide visibility, and leverage reporting tools to manage their company’s privacy program.
These platforms include a centralized dashboard and have modules related to DSR/DSAR management, data discovery, and data mapping. For data discovery, some software solutions offer automated data discovery methods, others may offer workflow to manage manual, survey-based data discovery methods, and some software providers may offer both manual and automated discovery methods. Many data privacy management software also have additional functionalities of identity verification software native within the application, privacy impact assessment (PIA) software, privacy policy generation tools, cookie and website tracking compliance, and data breach notification functions.
Products in the data privacy management category often specialize in the specific country or region-specific data privacy regulation it supports, such as the EU’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), and others.
To qualify for inclusion in the Data Privacy Management category, a product must:
- Provide data mapping, discovery, and classification tools for sensitive data
- Include consumer request or data subject request (DSR/DSAR) functionality
- Include or integrate with partners to provide any additional features such as identity verification, de-identification or pseudonymity, PIA, breach notification, consent management, or website tracking scanning
