Best Conversational Marketing Software - Page 38

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 615

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,700+ Authentic Reviews
  • 615+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=tidio&segment=all)

TendrifyAI

Tendrify turns Instagram & Facebook comments into DMs, leads and sales. Someone comments "LINK" on your reel and instantly gets a DM with your link, a PDF or a product card with a Buy button. Unlike DM-only tools, Tendrify also sells for you: downloads, 1:1 calls, courses, memberships and webinar tickets, with UPI, card and PayPal checkout. AI replies in your voice. Built on Meta's official APIs (Meta Tech Provider). Free forever plan.

Who Is the Company Behind TendrifyAI?

TextBack

When a home-service business can't answer, the caller usually tries the next company. TextBack automatically texts that caller back the moment a call is missed, starts a two-way conversation, and helps them book an appointment, request a quote, or request a callback. It includes a booking calendar with real open slots, emergency escalation, quote follow-up that stops when the customer replies, and one review request per completed job carrying the business's own Google review link. Full Spanish handling: conversations detected as Spanish are answered entirely in Spanish. Founding price is $49/month, locked in while subscribed, with a 7-day trial that starts only when TextBack catches the first missed call.

Who Is the Company Behind TextBack?

TextBack.Ai

A SMS marketing platform powered by AI.

Who Is the Company Behind TextBack.Ai?

  • Seller: TextBack
  • Year Founded: 2016
  • HQ Location: Tallinn, EE
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Textual

The TL;DR of Mobile Commerce. Textual is pioneering SMS Commerce. The Textual platform allows clients to create Shoppable Text Messages with a few minutes out of their entire Product catalogue. Inbound and Outbound shopping experiences are created using text message. Proven use cases for Text to Buy aree: - Inventory Sales - CPG Product Reordering - Daily Deals The UX of purchasing products is all text based, and Customers instinctively respond to the native mobile experience, creating remarkable conversion rates for businesses.  Instead of tapping on small links to small mobile websites, Customers are able to purchase directly inside text messaging. Join our mission to eliminate the purchase funnel with a radically convenient (and native!) mobile shopping experience.

Who Is the Company Behind Textual?

  • Seller: Textual
  • Year Founded: 2019
  • HQ Location: Boise, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

ThinkChat

ThinkChat is an AI Chat Agent for Malaysian SMEs, not a chatbot. It answers WhatsApp, Instagram, Messenger and more from your own Q&A, website and files, 24/7. From RM299/month.

Who Is the Company Behind ThinkChat?

Thread Otter

Thread Otter is an AI marketing agent for founders and small teams doing founder-led GTM. Instead of dashboards of mentions, it runs the whole loop: standing watches spot conversations where someone is asking for what you build, every mention is scored for buying intent and fit against your product, and the agent drafts a reply in your voice, grounded in your actual site and docs so it never invents features. Sending is built to protect your accounts. Replies go out from your own logged-in accounts at a human pace, with per-account ceilings, warm-up ramps for young accounts, per-subreddit rules checks before a send, and automatic verification that your comment stayed visible after posting. Full autopilot is real and shipped; approval mode is there per channel while the drafts earn your trust. Replies come back to one inbox, conversations continue in context (including DM handoffs), and outcomes are tracked to real results: site visits, signups, booked demos. Coverage spans Reddit, X, LinkedIn, and Bluesky, with cold email campaigns in beta. Pricing is $99/month per teammate and includes your first project; additional projects are $39/month. 7-day free trial, no credit card.

Who Is the Company Behind Thread Otter?

ThumbCrowd

ThumbCrowd AI bot builder helps you deliver stellar customer service with maximum efficiency, instant answers and 24/7 availability to your customers in a fun yet valuable way. Design your Bot once and leverage it across any chat platform including Facebook Messenger, Web, Slack, SMS, and more.

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind ThumbCrowd?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ThumbCrowd?

What Are G2 Users Discussing About ThumbCrowd?

Tildei

Tildei builds your brand's Knowledge Graph - a unified system of intelligence that connects your scattered product data, brand guidelines, customer insights, and marketing assets into one centralized source of truth. Our Knowledge Graph becomes your marketing command center, ensuring every customer interaction reflects consistent messaging, voice, and brand experience. Our AI agents deliver this experience wherever your customers are - Instagram, Facebook, your website, or SMS. Instead of managing fragmented messaging across multiple platforms, you maintain one knowledge base that powers coordinated campaigns and consistent customer experiences everywhere your brand appears.

Who Is the Company Behind Tildei?

  • Seller: Tildei
  • Year Founded: 2022
  • HQ Location: New York City, US
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Tinrate Concierge

Tinrate Concierge acts as a digital front desk for business websites. Instead of leaving visitors to search, it guides them straight to what they need: it understands the request, asks the right qualification questions (type of request, company details, timing) and books an appointment or hands the lead to the right person, at any time of day. Visitors are impatient, and many leave for another site when they cannot find an answer quickly. The Concierge removes that search step and turns the visit into a qualified lead, instead of a missed one. For marketing teams and agencies, it also shows which questions visitors ask, which helps improve site content, campaigns and conversion. It is installed with a code snippet or through Google Tag Manager and managed from a dashboard.

Who Is the Company Behind Tinrate Concierge?

  • Seller: Tinrate
  • Year Founded: 2025
  • HQ Location: Ghent, BE
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

TITANPush

INCREASE YOUR SITE ENGAGEMENT AND CONVERSION UP TO 20%! TITANPush is a platform with tools that help brands sell more through their websites and communicate better with their customers. In the app you will find: * HISTORY: Make available on your site the history of products previously visited by each client. Choose to display it from a floating bubble or integrate it into your site, customize the appearance of each element and configure the pages on which each one will be displayed. We also have a variant in the form of a retargeting pop-up! * MOST VIEWED: Show your customers the list of most-visited products on your website and generate an impulse in the purchase. Choose to show it in the form of a bubble or integrate it into your website, customize the appearance of the card, and set up the pages of your site where it will be available. * WEB PUSH NOTIFICATIONS: Send short messages that can reach phones and desktops at any time. You can send manual and automatic campaigns, segment your audience and choose between different types of delivery: Normal, Smart, and Scheduled. * POP-UPS: This shows an extremely striking pop-up window when it detects that the customer tries to leave the site. The window won't show up until then! The pop-up can include adjustable texts, fonts, colors, and images. * BANNERS: Communicate relevant messages on your site with custom text, fonts, and colors. You can also include a button with a configurable destination URL. You can choose as well days, times, and pages to give personalized visibility to each banner. * LINK PAGE: Communicate all your links with a master link. Create unlimited links by setting custom colors, text, typography, image, icons, and background. Visualize the number of clicks per button of your clients and hide buttons temporarily to recover them when you need them. * CHAT: Set up WhatsApp and Messenger contact buttons directly on your site. You will be able to configure the location of these buttons on the screen of your site, add text to the button and choose days and times to display them.

Who Is the Company Behind TITANPush?

  • Seller: TITANPush
  • Year Founded: 2018
  • HQ Location: Buenos Aires, AR
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Towntide Voice

An AI receptionist for plumbers, HVAC, electricians and roofers: answers every call 24/7, flags emergencies to your phone, books jobs and texts back missed callers. Free demo call and missed-call cost calculator.

Who Is the Company Behind Towntide Voice?

TruChat

Who Is the Company Behind TruChat?

  • Seller: TruChat.io
  • Year Founded: 2012
  • HQ Location: Deerfield Beach, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

trychad.ai

Chad is an AI marketing intelligence and execution platform that helps businesses improve their visibility across Google, ChatGPT, Gemini, Claude, Perplexity and other AI search platforms. Built around managed, AI-ready website infrastructure, Chad connects marketing intelligence directly to execution. AI marketing that goes beyond recommendations. Most SEO tools provide dashboards, scores and recommendations, then leave businesses to implement the work themselves. Chad takes a different approach. He researches competitors, audits websites, identifies growth opportunities and helps turn those findings into real improvements. Through supported GitHub and Vercel infrastructure, Chad can prepare website changes, generate previews and deploy approved updates. Teams collaborate with Chad through Slack, connecting marketing research, prioritisation, execution and measurement in one workflow. What Chad does - Audits websites autonomously. Identifies technical SEO issues, content gaps and opportunities to improve organic search and AI discoverability. - Analyses AI search visibility. Investigates how businesses appear across ChatGPT, Gemini, Claude and Perplexity, identifying missed mentions, citations and competitive opportunities. - Researches competitors. Analyses competing businesses, keyword gaps, search performance and wider market opportunities to inform marketing priorities. - Creates and optimises content. Prepares articles, landing pages, metadata and website copy informed by search intelligence and customer intent. - Executes website improvements. Prepares code and content changes, generates reviewable previews and supports approved deployments through managed GitHub and Vercel workflows. - Connects intelligence to outcomes. Helps teams track marketing initiatives, review completed work and evaluate changes in visibility and performance. - Works inside Slack. Research opportunities, request improvements, review proposed changes and manage ongoing website optimisation through conversation. Who Chad is for Founders, business owners, marketing teams and agencies that depend on organic discovery but face operational bottlenecks between identifying opportunities and implementing improvements. Chad is particularly suited to established businesses with revenue-generating websites that need continuous optimisation without relying on disconnected SEO platforms, lengthy developer backlogs or unnecessary agency overhead. Chad has experience supporting hospitality, leisure and specialist service businesses where online discovery influences bookings, enquiries and customer acquisition. From restaurants and entertainment venues to B2B service providers and agency-managed websites, Chad helps businesses move from marketing recommendations to practical execution. Integrations Slack is Chad's primary collaboration interface. GitHub and Vercel provide the version-controlled infrastructure for website optimisation, previews and approved deployments. Chad's full execution capabilities operate on supported, Chad-managed website infrastructure. Businesses can migrate eligible existing websites through a guided onboarding process designed to preserve their brand, domain and supported functionality. Getting started Run a free website audit at trychad.ai to identify initial SEO and AI visibility opportunities. Businesses looking for ongoing marketing intelligence and website execution can arrange guided onboarding and migration onto Chad's supported infrastructure. Chad is developed by ZeroLayer Labs Ltd, a UK-based AI software company. Less reporting. More doing.

Who Is the Company Behind trychad.ai?

  • Seller: ZeroLayer Labs
  • HQ Location: London, United Kingdom
  • Twitter: @zdogmode
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
  • Ownership: Privately Held

ubisend

ubisend is the platform to build, launch and monitor chatbots and automation across your entire business. ubisend shares the best features of any chatbot platform; conversation builders, extendable NLP, RPA, and integration of any APIs. Where ubisend stands out is through understanding businesses requirements. Companies can manage the compliance and governance of business units, deploying and developing hundreds of use cases and high-volume solutions.When businesses need to increase efficiencies, or do more with less, ubisend's powerful and scalable nature makes it an easy reality.

Who Is the Company Behind ubisend?

  • Seller: ubisend
  • Year Founded: 2016
  • HQ Location: Norwich, GB
  • Twitter: @ubisend
    1,700 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®
Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026