Best Chatbots Software - Page 82

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,312

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,600+ Authentic Reviews
  • 1,312+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

TWT Chat

TWT Chat: All-in-One AI-Powered Platform for Global Teams – Integrating Support, Ticketing, Chat, Remote Help & Audio/Video Calls.

Average Rating: 4.0/5.0

Total Reviews: 5

How Do G2 Users Rate TWT Chat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind TWT Chat?

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Do G2 Reviewers Say About TWT Chat?

AI-generated summary from verified user reviews

Pros
  • Users find TWT Chat to be extremely easy to use, praising its straightforward navigation and fast messaging performance.
  • Users appreciate the simple usability and easy navigation of TWT Chat, anticipating new features to enhance their experience.
  • Users appreciate the easy navigation of TWT Chat, making it simple to use and enjoy new features.
  • Users commend TWT Chat for its high reliability, noting instant message delivery and a user-friendly interface.
  • Users love the simplicity and easy navigation of TWT Chat, enhancing their overall experience with new features.
Cons
  • Users notice the missing features in TWT Chat, particularly the absence of chat backup options and media quality issues.
  • Users notice that the slow loading of TWT Chat often disrupts their experience, requiring frequent app restarts.
  • Users experience software glitches like lagging and limited features, impacting overall usability and media quality.

What Are Recent G2 Reviews of TWT Chat?

ubisend

ubisend is the platform to build, launch and monitor chatbots and automation across your entire business. ubisend shares the best features of any chatbot platform; conversation builders, extendable NLP, RPA, and integration of any APIs. Where ubisend stands out is through understanding businesses requirements. Companies can manage the compliance and governance of business units, deploying and developing hundreds of use cases and high-volume solutions.When businesses need to increase efficiencies, or do more with less, ubisend's powerful and scalable nature makes it an easy reality.

Who Is the Company Behind ubisend?

  • Seller: ubisend
  • Year Founded: 2016
  • HQ Location: Norwich, GB
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

UChat

UChat is a chatbot platform allow you to reach out customer across all the channesl(Facebook Messenger, Instagram, WhatsApp, Voice, SMS, Google Business Messenger, Slack, Wechat).

Average Rating: 4.8/5.0

Total Reviews: 74

How Do G2 Users Rate UChat?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)

Who Is the Company Behind UChat?

  • Seller: UChat
  • Year Founded: 2020
  • HQ Location: Melbourne, AU
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 93% Small, 3% Medium

What Are Recent G2 Reviews of UChat?

What Are G2 Users Discussing About UChat?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Ultra Hal Assistant

Ultra Hal Assistant is an artificial intelligence conversation simulator that is capable of being a digital secretary and companion.

Who Is the Company Behind Ultra Hal Assistant?

Who Uses This Product?

  • Company Size: 100% Small

Undetectable AI

Advanced AI Detector and Humanizer [undetectable AI] Rated #1 Best AI Detector by Forbes! Use our AI detector to check if your text will be flagged as AI-written content. Then, click 'humanize' to remove AI detection and ensure your text will bypass all major AI detectors. Our AI text humanizer does this by enhancing your content to match the quality of human writing.

Average Rating: 4.4/5.0

Total Reviews: 37

How Do G2 Users Rate Undetectable AI?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)

Who Is the Company Behind Undetectable AI?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 65% Small, 32% Medium

What Are Recent G2 Reviews of Undetectable AI?

Uniti AI

Uniti AI is an advanced AI-powered platform designed to revolutionize lead management by engaging, qualifying, and converting leads into customers around the clock. Unlike traditional chatbots, Uniti AI utilizes generative AI to comprehend complex inquiries and deliver intelligent, personalized responses. This ensures that businesses never miss an opportunity, as the AI operates 24/7 across multiple communication channels, including email, SMS, WhatsApp, and website chat. By integrating seamlessly with existing email systems like Gmail and Outlook, as well as CRMs such as Salesforce and HubSpot, Uniti AI streamlines workflows and enhances the efficiency of sales teams.

Who Is the Company Behind Uniti AI?

  • Seller: Uniti AI
  • Year Founded: 2024
  • HQ Location: New York, New York, United States
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Unless

Most AI for customer experience does too little or too much. Helpdesk chatbots cap out at ticket deflection, while autonomous agents act without oversight. Both leave a gap European companies in regulated industries cannot afford. UNLESS closes the gap. One AI agent runs across the entire customer journey, from the first website visit to the deepest support thread. Acquisition, retention, expansion, support. One agent, one brain, one relationship per customer. Three self-maintaining engines power the platform. Living Knowledge listens to your tickets, docs, and product changes, then publishes the Help Center your customers read without anyone touching a CMS. Living Memory remembers preferences, lifecycle stage, and context across every conversation, so customers never have to re-explain themselves. Living Context links the agent to your business systems behind the scenes, so the conversation starts with the full picture. The agent never acts without permission. Every procedure carries explicit permissions: what the AI can do alone, what needs human approval, what is off limits. Every output points back to its source. EU data residency comes by default. PII never reaches model providers. The architecture meets GDPR, the EU AI Act, ISO 42001, DORA, and sector requirements like BaFin and AFM out of the box. European leaders in finance, HR and payroll, pension and insurance, and healthcare and public services trust Unless to do more with AI, without giving up control. Two plans, one outcome metric: Flex pays per outcome with no commitment, or Fixed bundles a free pilot in your first month.

Average Rating: 4.5/5.0

Total Reviews: 5

How Do G2 Users Rate Unless?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Unless?

  • Seller: Unless
  • Year Founded: 2016
  • HQ Location: Amsterdam, NL
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Unless?

UseChat

UseChat brings ChatGPT to your website for your users, offering a personalized and interactive experience.

Who Is the Company Behind UseChat?

Userbot AI Chatbot

Userbot is an AI based chatbot builder made by humans for humans. An all-in-one platform to create, deploy, and analyze chatbots across channels such as your website, Facebook Messanger, Whatsapp and Telegram. With a super-friendly user interface you can create your chatbot in just a few clicks, starting with the welcome flow to guide your users into discovering your products and services. But the best part of Userbot it's the Artificial Intelligence engine, able to recognize natural language and respond to users outside a predefined path, making it easier to create meaningful conversations, collect data and increase your profits! With the integrated Live Chat platform it's easy to handle more difficult queries: just train your bot to activate human handover and you will have all the information previously collected at your fingertips! We help companies automate customer interactions to reduce customer effort and improve customer experience, starting from simple FAQ automation to integration with the most complex infrastructures.

Average Rating: 4.2/5.0

Total Reviews: 5

How Do G2 Users Rate Userbot AI Chatbot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Userbot AI Chatbot?

  • Seller: Userbot
  • Year Founded: 2017
  • HQ Location: Nova Milanese, IT
  • LinkedIn® Page: linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Are Recent G2 Reviews of Userbot AI Chatbot?

Vaarta

Who Is the Company Behind Vaarta?

  • Seller: Vaarta
  • Year Founded: 2025
  • HQ Location: Jaipur, IN
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

VanChat

VanChat is an AI shopping assistant for Shopify stores, utilizing advanced models like GPT-4o and Claude3. It offers proactive sales support, personalized customer service, and drives revenue growth for e-commerce. With self-learning capabilities, VanChat streamlines workflows and optimizes store operations. By reading text, images, and other data on the Shopify website, it can automatically extract product information, return and exchange policies, shopping policies, and more, all without human intervention. Like a real salesperson, VanChat understands each product's details, such as specifications, features, prices, usage scenarios, and more. It can recommend suitable products and provide professional suggestions to customers. VanChat delivers customized proactive sales features, converting potential visitors into buyers at any stage of their shopping journey. These features can be seamlessly integrated into key stages of the shopping process. When a customer browses the store, adds items to the shopping cart, or places an order, VanChat will automatically recommend popular products and the latest promotions. VanChat's dashboard provides comprehensive statistics on sales contributions, including insights and revenue composition. Users can measure VanChat's impact with daily reports on revenue, orders, and cart additions. The most noteworthy is ROI. Typically, businesses see an ROI exceeding 1500% with VanChat.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind VanChat?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of VanChat?

Vee

An intelligent consultant people enjoy talking to Vee has already spoken with millions of people, effectively implementing business processes for dozens of companies from various industries.

Who Is the Company Behind Vee?

  • Seller: Vee S.A
  • Year Founded: 2012
  • HQ Location: Gdańsk, PL
  • LinkedIn® Page: linkedin.com
    80 employees on LinkedIn®

Vee

Who Is the Company Behind Vee?

Veezoo

Veezoo is an Agentic Analytics platform engineered for trust and reliability, purpose-built to empower every business user — regardless of technical background — to ask questions about their data and receive accurate, governed, and auditable answers. Founded in 2016 as a spin-off from ETH Zurich, Veezoo has been building AI-native analytics long before large language models became mainstream, combining Agentic AI with a proprietary Knowledge Graph architecture. At the core of Veezoo is the Knowledge Graph: a semantic layer that captures a company's business ontology, KPI definitions, metrics, governance rules, and authorization logic. Unlike conventional AI analytics tools that allow language models to write SQL directly — leading to hallucinated metrics and inconsistent results — Veezoo's AI translates every natural language question into Veezoo Query Language (VQL), which is then compiled to SQL through a deterministic, rule-based process. This means the AI never touches raw database tables, business logic is always applied consistently, and every result is fully traceable and auditable. Business users interact with Veezoo through a conversational chat interface, asking questions in plain language and receiving instant, verified answers with charts, tables, and dashboards. Veezoo interprets the data, suggests next steps, and summarizes key insights. Monitoring agents can investigate anomalies and alert teams when something requires action. Every chart title, filter, and label is rendered directly from VQL — not generated by an AI — so users can verify exactly what the data shows and hover over any term to see its governed definition. For data teams, Veezoo provides a Knowledge Graph IDE for modeling semantic layers from scratch using AI, leveraging existing documentation. The platform supports version control, BI-as-Code workflows, development branches, and automated tests — following best practices of modern analytics engineering. The Knowledge Graph lives in Git, making it versioned, reviewable, and auditable without vendor lock-in. Veezoo integrates natively with 17+ databases and data warehouses including Snowflake, Google BigQuery, Databricks, Amazon Redshift, PostgreSQL, MySQL, Microsoft SQL Server, Oracle, SAP HANA, and more. It also integrates with dbt Cloud to import models, metrics, and documentation, and delivers scheduled results and alerts directly to Slack and Microsoft Teams. An MCP server allows other AI tools such as Claude, ChatGPT, and Gemini to query the governed Knowledge Graph, and a public REST API enables custom integrations, embedded analytics, and CI/CD automation. Veezoo supports embedded analytics, allowing organizations to integrate the conversational analytics experience directly into their own applications in multi-tenant environments. The platform also features customizable branding, collaborative dashboards, and export capabilities to PDF, PNG, JPEG, SVG, and Excel. Recognized as a 2024 Gartner Cool Vendor in AI Models and Natural Language Technologies, Veezoo is trusted by thousands of users at companies including AXA, Bayer, Baloise, Breitling, Valora, and Air Up. The platform is headquartered in Zurich, Switzerland, and serves organizations ranging from innovative startups to Fortune 500 enterprises across industries including insurance, retail, consumer goods, and financial services.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Veezoo?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Veezoo?

  • Seller: Veezoo
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Zurich, CH
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Veezoo?

Ventana

Ventana is a customer communication platform designed for businesses managing customer inquiries across multiple messaging channels. The platform integrates WhatsApp Business API, Instagram, Facebook Messenger, and Telegram into a unified inbox.

Who Is the Company Behind Ventana?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026