Best Chatbots Software - Page 76

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,134

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 125,900+ Authentic Reviews
  • 1,134+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Zeta Labs

Zeta Labs is an AI research and product company dedicated to developing autonomous agents that perform browser-based tasks efficiently. Their flagship product, JACE, is a proprietary AI agent designed to control and execute actions within web browsers, emulating human user behavior. JACE excels in managing complex, multi-step tasks that require web interaction, automation, and direct communication functionalities.

Who Is the Company Behind Zeta Labs?

Zifront

Zifront is a chatbot and live chat software for lead generation and website visitor engagement. Easily connect with website visitors using automated Chatbot and Live Chat software. Provide a self-service user experience, scale your lead generation and shift leads to the next step of the funnel with no effort.

Who Is the Company Behind Zifront?

Zipteams

Intelligent meeting rooms designed for inside sales and customer success teams that provide real-time customer context, insights, and recommendations to make the customer meetings more engaging and fruitful.

Average Rating: 4.7/5.0

Total Reviews: 194

How Do G2 Users Rate Zipteams?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)

Who Is the Company Behind Zipteams?

Who Uses This Product?

  • Who Uses This: Inside Sales Manager, Exam Counselor
  • Top Industries: Education Management, E-Learning
  • Company Size: 63% Medium, 22% Large

What Do G2 Reviewers Say About Zipteams?

AI-generated summary from verified user reviews

Pros
  • Users value the analysis feature of Zipteams, as it provides detailed scores for continual improvement in calls.
  • Users value the insightful call analysis from Zipteams, enhancing understanding with advanced AI technology.
  • Users find the analysis feature of Zipteams extremely helpful for improving call quality and connectivity.
  • Users value the call recording features of Zipteams, enhancing their pitch improvement and call analysis effectively.
  • Users appreciate the accuracy in performance insights provided by Zipteams, aiding their work quality and improvement.
Cons
  • Users experience call issues with Zipteams, facing frequent disconnections and unclear conversations during calls.
  • Users face accuracy issues with Zipteams, experiencing problems with misinterpretation and lack of local language support.
  • Users experience inaccuracy with Zipteams, often facing mispellings and incorrect data detection during conversations.
  • Users report recording issues with Zipteams, including missed conversations and sudden call disconnections affecting functionality.
  • Users experience software bugs like micro glitches and automatic call disconnections, affecting overall performance.

What Are Recent G2 Reviews of Zipteams?

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Zoe AI

Zoe is an AI-powered personalization platform for e-commerce and digital businesses. It enables websites to deliver real-time, hyper-personalized customer experiences – without cookies or user identifiers. Zoe is built to help increase conversions, improve product discovery, and drive loyalty through smart AI tools that adapt to each visitor’s behavior instantly. The Zoe suite includes intelligent on-site search, product recommendations, personalized listings, Zoe Copilot (AI assistant), and analytics. It is privacy-first, GDPR/ePrivacy compliant, and ready for the cookieless future. With seamless integration and flexible setup, Zoe works across all devices and channels.

Who Is the Company Behind Zoe AI?

Zonebot

ZoneBot is a Slack application designed to simplify time zone coordination for remote and distributed teams. By integrating directly into Slack, it allows users to convert time zones effortlessly using a simple command, ensuring that all team members are synchronized regardless of their geographical locations. Key Features and Functionality: - Time Zone Conversion with `/convert-time`: Users can type commands like `/convert-time 10 AM CST` in Slack to instantly display the equivalent time for teammates in their respective time zones. - Comprehensive Time Zone Support: ZoneBot supports all global time zones, facilitating seamless coordination across international teams. - Automatic Time Zone Detection: The app retrieves time zone information from user profiles, eliminating the need for manual configuration. - Versatile Usage: ZoneBot functions in both public channels and direct messages within Slack, providing flexibility in various communication contexts. - Customizable Time Formats: Users can choose between 12-hour and 24-hour time displays based on personal preference. - Minimalist Interaction: ZoneBot responds only when the `/convert-time` command is used or when explicitly addressed, reducing unnecessary notifications. Primary Value and User Benefits: ZoneBot addresses the common challenge of coordinating meetings and deadlines across different time zones, a frequent hurdle for remote and distributed teams. By providing instant and accurate time conversions within Slack, it eliminates the need for manual calculations and reduces the risk of scheduling errors. This leads to improved efficiency, clearer communication, and enhanced collaboration among team members, regardless of their locations.

Who Is the Company Behind Zonebot?

ZoomMate

ZoomMate is an AI workspace integrated into Zoom Workplace, designed to enhance productivity by transforming discussions into actionable outcomes. This innovative solution serves as a personal AI teammate that comprehensively understands, learns from, and acts on your daily tasks. By bridging the gap between conversation and execution, ZoomMate ensures that the decisions made during meetings and chats are effectively followed through, allowing users to focus on their core responsibilities. The target audience for ZoomMate includes professionals and teams who rely on collaborative tools to manage their workflows. Whether in corporate environments, remote teams, or educational institutions, users benefit from a seamless integration of AI capabilities into their existing Zoom ecosystem. ZoomMate is particularly useful for individuals who often find themselves juggling multiple tasks and tools, as it streamlines the process of tracking and completing work initiated during discussions. One of the standout features of ZoomMate is its ability to operate within the context of ongoing conversations. Unlike traditional AI assistants that require users to input specific commands, ZoomMate actively engages in the workflow by understanding the nuances of discussions and identifying next steps without needing explicit instructions. This proactive approach not only saves time but also reduces the cognitive load on users, allowing them to concentrate on strategic decision-making rather than administrative follow-ups. Additionally, ZoomMate consolidates various functions into a single platform, eliminating the need for multiple applications and licenses. This integration enhances data security by keeping sensitive information within the Zoom environment, reducing the risk associated with using disparate tools. The orchestration capabilities of ZoomMate allow it to manage tasks across different systems, ensuring that all team members are aligned and informed about project developments. In essence, ZoomMate redefines how teams collaborate and execute tasks by embedding AI directly into the workflow. Its unique ability to learn from interactions and provide context-aware assistance makes it a valuable asset for any organization looking to enhance productivity and streamline operations. By focusing on the follow-through of conversations, ZoomMate empowers users to achieve their goals more efficiently, transforming meetings into tangible results.

Average Rating: 4.6/5.0

Total Reviews: 272

How Do G2 Users Rate ZoomMate?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)

Who Is the Company Behind ZoomMate?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 42% Small, 34% Medium

What Do G2 Reviewers Say About ZoomMate?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of ZoomMate, making meetings more productive without distraction from note-taking.
  • Users appreciate the effortless meeting summaries of Zoom AI Companion, enabling better focus and organization during discussions.
  • Users praise the time-saving AI summarization of ZoomMate, enhancing focus and streamlining meeting documentation effortlessly.
  • Users find ZoomMate extremely useful for capturing meeting details, enhancing focus, and promoting team alignment.
  • Users value the efficiency of ZoomMate, enabling focused discussions while automated summaries capture key insights effortlessly.
Cons
  • Users find it limiting that Zoom AI Companion only supports closed captions or auto-saves individually, reducing functionality.
  • Users experience inaccuracy issues, requiring extensive review and adjustments for capturing context and intent accurately.
  • Users find the limited features of Zoom AI Companion frustrating, often needing external tools for comprehensive functionality.
  • Users often face accuracy issues, requiring reviews to ensure notes capture key details and intent correctly.
  • Users report Zoom issues like 40-minute caps on free meetings and expensive plans, complicating usage and accessibility.

What Are Recent G2 Reviews of ZoomMate?

Zoyi

Zoyi is an AI chatbot customer service platform that automates conversations, captures leads, and helps businesses deliver faster customer service across website chat, WhatsApp, Telegram, Instagram, and Messenger. Its unified inbox brings customer conversations and history into one place, with seamless human handoff when needed. Zoyi learns from websites, PDFs, documents, and FAQs to provide relevant, source-cited answers. Key features include AI agents, RAG, automated workflows, multilingual support, lead capture, lead qualification, CRM automation, customer profiles, analytics, APIs, and MCP integrations. Businesses can automate repetitive support tasks, improve response times, capture more leads, and provide consistent customer experiences with an AI chatbot. With no-code setup, teams can deploy an AI chatbot on their website and provide faster support, reduce repetitive work, capture more leads, and deliver consistent customer experiences.

Who Is the Company Behind Zoyi?

  • Seller: Zoyi
  • Year Founded: 2026
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Zuro

Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, offering 24/7 assistance in multiple languages, and integrating seamlessly with existing CRM and helpdesk systems. Auralis AI boosts efficiency by reducing response times, minimizing human error, and enhancing customer satisfaction. With robust analytics and continuous learning, it adapts to evolving customer needs, ensuring personalized and efficient support. This makes Auralis AI a valuable solution for businesses seeking scalable, intelligent customer interaction automation. A startup from San Francisco, United States that is founded by Jude Rosario.

Who Is the Company Behind Zuro?

  • Seller: Zuro
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Zuvo

Zuvo is an AI business assistant for South African small businesses: it drafts client correspondence, quotes and reports, and runs a business growth diagnostic. Powered by Claude, it learns a business's price lists, terms and communication history to write in that business's own tone. Its client care co-pilot handles follow-ups, WhatsApp and email drafting, quote generation and routine customer questions. The Growth Diagnostic scores a business on response speed, efficiency, marketing and growth readiness from nine questions, with actionable insights in minutes. Billed in South African Rand, with no US dollar subscription or forex fees. Data is encrypted and handled in line with POPIA; payments are processed via Paystack and PayFast. Real human WhatsApp support is included, with a 7-day free trial and no credit card required.

Who Is the Company Behind Zuvo?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026