Total Products under this Category: 1,074
Last updated: November 01, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.
Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)
Trring Me is a one-stop Omnichannel Solution that provides customized and convenient customer care, broaden the reach and improves engagements by allowing interaction with existing and new customers on popular social platforms like Whatsapp, Instagram, Facebook, and Telegram!
turian is an AI-based software for B2B-workflow automation. To help people focus on work that really matters, we are building the world’s first team of AI agents for procurement, compliance, and sales service departments. Our generative AI Assistants (also called AI Agents) are skilled to autonomously complete tasks ranging from purchase order management, sales order processing, analyzing RFQs, invoice processing, down to compliance management. They are doing the time-consuming and - let’s be honest - sometimes soul-draining admin work so that you don’t have to. Proprietary cutting-edge technology, including Large Language Models (LLMs), enables our AI agents to do work at superhuman speed and with unprecedented accuracy to give your team a competitive edge.
The love for technology and the desire to add value to people’s lives inspired the founding of TWERLO. This initiated the start of our journey to build rule-based, AI-based, intellectual conversational bots that add value to businesses by delivering great customer experience. Integrated to your existing customer support, we help your team to work faster and smarter by providing conversational AI that optimizes the workflow ensuring freedom to focus on what really matters to the customer. Our knowledge of technology, human psychology and language enabled us to create a real-life conversational experience between bots and humans, using NLP ( Natural Language processing) and other AI aspects. These technology solutions successfully help your company to dramatically lower costs and also provide better customer experience.
"It is best business solutions provider application in the industry"
Rating: 5.0/5.0 stars
— Nikhil C.
Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.
TWT Chat: All-in-One AI-Powered Platform for Global Teams – Integrating Support, Ticketing, Chat, Remote Help & Audio/Video Calls.
Average Rating: 4.0/5.0
Total Reviews: 5
AI-generated summary from verified user reviews
"A good balance between simplicity and power"
Rating: 4.0/5.0 stars
— Sabri S.
"Simple, Efficient Platform That Streamlines Communication and Onboarding"
Rating: 4.0/5.0 stars
— Verified User in Oil & Energy
UChat is a chatbot platform allow you to reach out customer across all the channesl(Facebook Messenger, Instagram, WhatsApp, Voice, SMS, Google Business Messenger, Slack, Wechat).
Average Rating: 4.8/5.0
Total Reviews: 74
"UChat the perfect ally to scale conversations"
Rating: 5.0/5.0 stars
— Oscar R.
"The Easiest Social Media Management Tool with AI Integrations"
Rating: 4.5/5.0 stars
— Mureed a.
Ultra Hal Assistant is an artificial intelligence conversation simulator that is capable of being a digital secretary and companion.
Advanced AI Detector and Humanizer [undetectable AI] Rated #1 Best AI Detector by Forbes! Use our AI detector to check if your text will be flagged as AI-written content. Then, click 'humanize' to remove AI detection and ensure your text will bypass all major AI detectors. Our AI text humanizer does this by enhancing your content to match the quality of human writing.
Average Rating: 4.4/5.0
Total Reviews: 37
"One of the best AI Detector and Humanizer we have now!"
Rating: 4.0/5.0 stars
— Earvie P.
"A Strong Step Towards Revealing the Power of AI-g Text with a Human-Like Interface"
Rating: 4.0/5.0 stars
— Rahul C.
Uniti AI is an advanced AI-powered platform designed to revolutionize lead management by engaging, qualifying, and converting leads into customers around the clock. Unlike traditional chatbots, Uniti AI utilizes generative AI to comprehend complex inquiries and deliver intelligent, personalized responses. This ensures that businesses never miss an opportunity, as the AI operates 24/7 across multiple communication channels, including email, SMS, WhatsApp, and website chat. By integrating seamlessly with existing email systems like Gmail and Outlook, as well as CRMs such as Salesforce and HubSpot, Uniti AI streamlines workflows and enhances the efficiency of sales teams.
Most AI for customer experience does too little or too much. Helpdesk chatbots cap out at ticket deflection, while autonomous agents act without oversight. Both leave a gap European companies in regulated industries cannot afford. UNLESS closes the gap. One AI agent runs across the entire customer journey, from the first website visit to the deepest support thread. Acquisition, retention, expansion, support. One agent, one brain, one relationship per customer. Three self-maintaining engines power the platform. Living Knowledge listens to your tickets, docs, and product changes, then publishes the Help Center your customers read without anyone touching a CMS. Living Memory remembers preferences, lifecycle stage, and context across every conversation, so customers never have to re-explain themselves. Living Context links the agent to your business systems behind the scenes, so the conversation starts with the full picture. The agent never acts without permission. Every procedure carries explicit permissions: what the AI can do alone, what needs human approval, what is off limits. Every output points back to its source. EU data residency comes by default. PII never reaches model providers. The architecture meets GDPR, the EU AI Act, ISO 42001, DORA, and sector requirements like BaFin and AFM out of the box. European leaders in finance, HR and payroll, pension and insurance, and healthcare and public services trust Unless to do more with AI, without giving up control. Two plans, one outcome metric: Flex pays per outcome with no commitment, or Fixed bundles a free pilot in your first month.
Average Rating: 4.5/5.0
Total Reviews: 5
"Simple user friendly platform for a complex job"
Rating: 4.5/5.0 stars
— Oliver B.
"No more boring and generic landing pages"
Rating: 5.0/5.0 stars
— Manny C.
UseChat brings ChatGPT to your website for your users, offering a personalized and interactive experience.
Userbot is an AI based chatbot builder made by humans for humans. An all-in-one platform to create, deploy, and analyze chatbots across channels such as your website, Facebook Messanger, Whatsapp and Telegram. With a super-friendly user interface you can create your chatbot in just a few clicks, starting with the welcome flow to guide your users into discovering your products and services. But the best part of Userbot it's the Artificial Intelligence engine, able to recognize natural language and respond to users outside a predefined path, making it easier to create meaningful conversations, collect data and increase your profits! With the integrated Live Chat platform it's easy to handle more difficult queries: just train your bot to activate human handover and you will have all the information previously collected at your fingertips! We help companies automate customer interactions to reduce customer effort and improve customer experience, starting from simple FAQ automation to integration with the most complex infrastructures.
Average Rating: 4.2/5.0
Total Reviews: 5
Rating: 4.0/5.0 stars
— Verified User in Research
"An Effective Platform to Create Integrated Chatbot Experiences"
Rating: 4.0/5.0 stars
— Verified User in Pharmaceuticals
VanChat is an AI shopping assistant for Shopify stores, utilizing advanced models like GPT-4o and Claude3. It offers proactive sales support, personalized customer service, and drives revenue growth for e-commerce. With self-learning capabilities, VanChat streamlines workflows and optimizes store operations. By reading text, images, and other data on the Shopify website, it can automatically extract product information, return and exchange policies, shopping policies, and more, all without human intervention. Like a real salesperson, VanChat understands each product's details, such as specifications, features, prices, usage scenarios, and more. It can recommend suitable products and provide professional suggestions to customers. VanChat delivers customized proactive sales features, converting potential visitors into buyers at any stage of their shopping journey. These features can be seamlessly integrated into key stages of the shopping process. When a customer browses the store, adds items to the shopping cart, or places an order, VanChat will automatically recommend popular products and the latest promotions. VanChat's dashboard provides comprehensive statistics on sales contributions, including insights and revenue composition. Users can measure VanChat's impact with daily reports on revenue, orders, and cart additions. The most noteworthy is ROI. Typically, businesses see an ROI exceeding 1500% with VanChat.
Average Rating: 5.0/5.0
Total Reviews: 1
"VanChat Saves Time with Accurate Chat Answers"
Rating: 5.0/5.0 stars
— Sheung Chun Y.
An intelligent consultant people enjoy talking to Vee has already spoken with millions of people, effectively implementing business processes for dozens of companies from various industries.
Veezoo is an Agentic Analytics platform engineered for trust and reliability, purpose-built to empower every business user — regardless of technical background — to ask questions about their data and receive accurate, governed, and auditable answers. Founded in 2016 as a spin-off from ETH Zurich, Veezoo has been building AI-native analytics long before large language models became mainstream, combining Agentic AI with a proprietary Knowledge Graph architecture. At the core of Veezoo is the Knowledge Graph: a semantic layer that captures a company's business ontology, KPI definitions, metrics, governance rules, and authorization logic. Unlike conventional AI analytics tools that allow language models to write SQL directly — leading to hallucinated metrics and inconsistent results — Veezoo's AI translates every natural language question into Veezoo Query Language (VQL), which is then compiled to SQL through a deterministic, rule-based process. This means the AI never touches raw database tables, business logic is always applied consistently, and every result is fully traceable and auditable. Business users interact with Veezoo through a conversational chat interface, asking questions in plain language and receiving instant, verified answers with charts, tables, and dashboards. Veezoo interprets the data, suggests next steps, and summarizes key insights. Monitoring agents can investigate anomalies and alert teams when something requires action. Every chart title, filter, and label is rendered directly from VQL — not generated by an AI — so users can verify exactly what the data shows and hover over any term to see its governed definition. For data teams, Veezoo provides a Knowledge Graph IDE for modeling semantic layers from scratch using AI, leveraging existing documentation. The platform supports version control, BI-as-Code workflows, development branches, and automated tests — following best practices of modern analytics engineering. The Knowledge Graph lives in Git, making it versioned, reviewable, and auditable without vendor lock-in. Veezoo integrates natively with 17+ databases and data warehouses including Snowflake, Google BigQuery, Databricks, Amazon Redshift, PostgreSQL, MySQL, Microsoft SQL Server, Oracle, SAP HANA, and more. It also integrates with dbt Cloud to import models, metrics, and documentation, and delivers scheduled results and alerts directly to Slack and Microsoft Teams. An MCP server allows other AI tools such as Claude, ChatGPT, and Gemini to query the governed Knowledge Graph, and a public REST API enables custom integrations, embedded analytics, and CI/CD automation. Veezoo supports embedded analytics, allowing organizations to integrate the conversational analytics experience directly into their own applications in multi-tenant environments. The platform also features customizable branding, collaborative dashboards, and export capabilities to PDF, PNG, JPEG, SVG, and Excel. Recognized as a 2024 Gartner Cool Vendor in AI Models and Natural Language Technologies, Veezoo is trusted by thousands of users at companies including AXA, Bayer, Baloise, Breitling, Valora, and Air Up. The platform is headquartered in Zurich, Switzerland, and serves organizations ranging from innovative startups to Fortune 500 enterprises across industries including insurance, retail, consumer goods, and financial services.
Average Rating: 5.0/5.0
Total Reviews: 1
"Simple Integration, Efficient UI, Effective AI, Effective Analysis in Veezoo"
Rating: 5.0/5.0 stars
— João Carlos D.
Ventana is a customer communication platform designed for businesses managing customer inquiries across multiple messaging channels. The platform integrates WhatsApp Business API, Instagram, Facebook Messenger, and Telegram into a unified inbox.
