Best Chatbots Software - Page 32

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Ambit

An Ambit’s digital employee delivers automated human-like conversations which provides a scalable way for your business to deliver meaningful conversations to your customers. Ambit uses sophisticated AI technology and integrates to your systems meaning your customers have the satisfaction of getting accurate answers fast. A digital employee can handle 70% of all customer queries, straight out of the box. Unlike a basic chatbot that can leave your customers feeling frustrated and under-valued. https://youtu.be/NBOI-eZ9OOU

Who Is the Company Behind Ambit?

  • Seller: Ambit
  • Year Founded: 2017
  • HQ Location: Auckland, NZ
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Ambit?

Amical

Amical leverages Generative AI to automate 1-on-1 conversations for conducting various types of surveys, including customer feedback and lead generation. Our AI-driven forms simplify and streamline the process, ensuring efficient and effective data collection.

Who Is the Company Behind Amical?

  • Seller: Amical
  • Year Founded: 2021
  • HQ Location: Vancouver, CA
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Amivu

Amivu is a Brazilian customer service and sales platform for WhatsApp, Instagram and website chat. It turns one WhatsApp number into a shared inbox for the whole team: every conversation has an owner, and queues, automatic distribution and response-time targets show where customers are waiting. Ami, Amivu's AI agent, reads each conversation, summarizes what the customer wants and suggests a reply. She learns from the answers your team approves, and each company's knowledge stays isolated. Broadcasts, automations, a conversation board, a public API and webhooks complete the platform. Per-seat pricing, starting at one user, with no lock-in contract and no setup fee.

Who Is the Company Behind Amivu?

  • Seller: Amivu
  • Year Founded: 2026
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

AmplifyReach Chatbot Platform

Multilingual Conversational Automation Platform for Sales, Marketing & Customer Success Teams! AmplifyReach helps Brands and Businesses transform inbound customer lifecycle. AmplifyReach product is used by 3000+ Brands and businesses including Fortune 500 company in BFSI. • Our multilingual solution, with 11+ Languages with potential to engage 3.2+ Billion people, helps Brands and businesses autom ate traditional, multi-step process of new customer lead gathering, vetting and then establishing contact to few mins. -- 25+% uptake in inbound engagement is observed across live brands • Solution helps scaling Customers Success teams by automating recurring tasks. -- 60+% recurring task automation is possible within 6-9 months with 3X-10X ROI • Augmented intelligence platform - Unified solution with multilingual live chat software for human with tightly integrated multilingual chatbot. Human staff uses same AmplifyReach software across Web, Mobile, Social channels such as Facebook Messenger, WhatsApp. • In-depth unified Chatbot and Human Staff performance analytics. • Out-of-box deep integration with CRMs and Contacts for ZenDesk, FreshDesk, Zoho, SalesForce, HubSpot and more than 1000+ other options with Zapier. Solutions from AmplifyReach: • Chatbot - Build Chatbot - No Code Required! • LiveChat - Help where Chatbot cannot! • Classifier - Improve your apps with Natural Language Classifier! • IAB Classification - Contextual Classifier - AdTech Solution • Core NLP - Contextual Intelligence using Core NLP Engine YouTube: https://www.youtube.com/c/AmplifyReachChannel

Who Is the Company Behind AmplifyReach Chatbot Platform?

Anboto

Anboto provides web customer service and e-Commerce technology based on semantics and natural language processing.

Who Is the Company Behind Anboto?

Answered.so

Answered.so is an AI-powered customer service with human expertise. Resolve up to 70% of customer issues with the GPT chatbot, Knowledge base, HelpHub, and intelligent Searchbar.

Who Is the Company Behind Answered.so?

Answerly

Answerly is an AI-based chatbot solution designed to revolutionize the way you engage with your customers.

Who Is the Company Behind Answerly?

  • Seller: Answerly
  • Year Founded: 2017
  • HQ Location: Skopje, MK
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

AnswerMage

AnswerMage is an AI-powered chat widget platform for websites. Point it at your URL, and it crawls your pages, indexes your content, and adds an embeddable widget that gives visitors instant, accurate answers — around the clock, with zero ongoing maintenance.

Who Is the Company Behind AnswerMage?

answermatic

Answermatic is a simple and cost-effective virtual assistant that automates your HR team. Answer common employee queries, run quick pulse surveys, and make your employees happier. Our team is comprised of product managers, developers and designers with a passion for making human machine interactions more personal and natural.

Who Is the Company Behind answermatic?

Apex Chatbot

Apex Chatbot helps small businesses answer website questions, capture leads and share configured booking links. Add your website and business knowledge, then embed the multilingual chatbot on your site. The dashboard is available in English, Hungarian, German, French, Spanish, Italian, Portuguese and Polish. Voice Receptionist and Automation are available as separate subscriptions or together with Chatbot in Apex Front Desk Pro. Test the receptionist in your browser before supported phone activation. Automation prepares follow-up emails, quote notes and appointment proposals for owner review and approval. Start with the free Chatbot plan without a card. Paid Chatbot plans start at $59/month; Voice starts at $149/month, Automation at $79/month and Front Desk Pro at $199/month. Selected monthly Voice, Automation and Front Desk Pro plans offer a 7-day trial. Annual subscriptions have separate pricing and no trial. Website and Webshop subscriptions are separate. See https://apexchatbot.com/pricing for current plans and terms. Operated by Tokár Ádám sole proprietor, trading as Apex Web and Apex Chatbot, in Gyula, Hungary. Contact: adam@apexchatbot.com.

Who Is the Company Behind Apex Chatbot?

Apstal

Apstal is a web analytics platform built for sites that lose data to ad-blockers and cookie banners. The tracker ships inside each page as an obfuscated script, so it keeps collecting visitor behavior even when standard analytics scripts get blocked. No analytics cookies are used by default, which keeps the setup aligned with GDPR and CCPA without a consent wall. The product covers four areas. Standard analytics tracks visitors, sessions, pageviews, scroll depth, click events, UTM attribution, device and browser breakdowns, geolocation, Core Web Vitals including INP, and bot and scraper filtering across 66 detection patterns. Session replay records what each visitor actually did on screen, using rrweb, with a timeline that color-codes activity density and marks clicks, navigation, errors, rage clicks, hesitation, devtools, copy and print events. Heatmaps come in three modes: click density, mouse movement density, and scroll reach, with move data aggregated on the client so it never counts against the monthly event quota. Behavioral signals cover rage clicks, dead clicks, hover friction, stagnant sessions, exit links, form interactions, cursor confusion, exit intent, popup visibility, hardware and GPU profiling, device memory, high-entropy client hints, display intelligence, tab focus, reading speed, print intent, developer detection, scroll intelligence, and broken asset monitoring. An assistant inside the dashboard answers questions about the data by querying events, replays, funnels, and SQL cohorts before responding, so answers reference what visitors actually did rather than generic reasoning. Enterprise accounts can bring their own provider key for privacy and unlimited generation, and revenue detection tracks purchase amounts automatically from Shopify, WooCommerce, Google DataLayer, or any custom checkout that shows a total on a thank-you page. Pricing starts with a free tier covering one site, 100,000 events per month, 24-hour replay retention, and six-month data history. Premium at $48 per month raises that to five sites, 450,000 events, 30-day replays, the full heatmap suite, and 51 behavioral signals. Enterprise scales to 20-plus sites, custom event volume up to 5 million and beyond, unlimited assistant credits, revenue detection, and the conversion optimizer, with custom data retention and priority direct support. Updates push to the dashboard in real time over WebSocket, so you see live visitors and active sessions the moment they happen. The tracker keeps collecting data even when visitors run ad-blockers or privacy browsers, with no first-party domain, CNAME, or reverse proxy to set up. Installation is one script tag, and tracking starts on the first pageview.

Who Is the Company Behind Apstal?

  • Seller: Apstal
  • Year Founded: 2025
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Arabot

Multi-Lingual No-Code Chatbot Platform to Automate customer interactions & service fulfilment at scale

Who Is the Company Behind Arabot?

  • Seller: arabot
  • Year Founded: 2016
  • HQ Location: Jeddah, SA
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Archie

Who Is the Company Behind Archie?

  • Seller: Archie.AI
  • Year Founded: 2015
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

ArithmerNLP

Arithmer is an AI startup company from the University of Tokyo Graduate School of Mathematical Sciences. We apply modern mathematics to introduce AI smart robot systems to various industries. Many of them are not just IT systems for business automation, but implementation of advanced expertise that is difficult to inherit, and technology that cannot be realized by human hands. As a result, we aim to apply mathematics to lead to social contributions, such as the development of innovative medicines and the realization of a safer society.

Who Is the Company Behind ArithmerNLP?

  • Seller: Arithmer
  • Year Founded: 2016
  • HQ Location: Bunkyo-ku, JP
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Arsturn

Unleash the power of Arsturn and engage with your audience like never before. Join thousands of businesses, influencers, and professionals who rely on Arsturn's Conversational AI to create meaningful connections across all your digital channels.

Who Is the Company Behind Arsturn?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026