Best Chatbots Software - Page 24

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 779

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DocsBot (+8.33%) - Among all products in this category, DocsBot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 80,400+ Authentic Reviews
  • 779+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Codebaby

CHATBOTS' NEXT EVOLUTION IS HERE. Our avatars easily integrate with your chat platform or LMS to take automated service to the next level. We're eschewing the Uncanny Valley for relatable, accessible avatars who truly listen, understand, and respond to your users.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate Codebaby?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Codebaby?

  • Seller: Codebaby
  • Year Founded: 2001
  • HQ Location: Milwaukee, US
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Codebaby?

Concerto AI

AI-powered automated conversations for your front desk and help desk to serve your customers on telephone, chat, messaging platforms, and voice assistants.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Concerto AI?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Concerto AI?

ConverzAI

ConverzAI is a next-gen, fully autonomous AI recruiter revolutionizing staffing by automating the entire hiring process - from sourcing to final placements. With unmatched speed, accuracy, and efficiency our human-like omnichannel AI recruiter ensures no candidate is left unheard and every business hires the best talent - all with zero human intervention. With seamless ATS integration, enterprise-grade security, rapid deployment, and zero maintenance, ConverzAI is built for enterprise-scale hiring. Our mission is to redefine recruitment with AI - where every candidate is heard, every job is filled on time, and every company secures top talent.

Average Rating: 4.1/5.0

Total Reviews: 7

How Do G2 Users Rate ConverzAI?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind ConverzAI?

Who Uses This Product?

  • Top Industries: Staffing and Recruiting
  • Company Size: 88% Medium, 13% Large

What Do G2 Reviewers Say About ConverzAI?

AI-generated summary from verified user reviews

Pros
  • Users commend ConverzAI for its efficiency, streamlining candidate outreach and enhancing the hiring process significantly.
  • Users appreciate the helpfulness of ConverzAI, which simplifies the candidate screening process and enhances recruitment efficiency.
  • Users appreciate the thorough candidate qualification by ConverzAI, enhancing the efficiency of the hiring process.
  • Users appreciate the natural and engaging conversation management that enhances clarity and saves valuable time.
  • Users appreciate the ease of use of ConverzAI, finding it user-friendly and efficient for their tasks.
Cons
  • Users experience inaccuracy in evaluations and context processing, occasionally affecting the effectiveness of ConverzAI.
  • Users experience AI limitations with slow responses and occasional context errors, needing manual follow-ups for personalization.
  • Users note that improvement is needed as the system occasionally misses context and has accuracy issues.
  • Users experience slow performance at times, resulting in delays and requiring manual follow-ups for a personal touch.
  • Users report time delays in processing and occasional missed connections, particularly during scheduled interactions.

What Are Recent G2 Reviews of ConverzAI?

Cord

Everything you need to make your product multiplayer 🤝🏽 Add rich, real-time collaboration to your product in minutes with Cord's UI Components, APIs, and SDK.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Cord?

  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Cord?

  • Seller: Cord
  • Year Founded: 2016
  • HQ Location: N/A
  • Twitter: @corddotcom
    846 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Cord?

Cuber Generative AI Bots

Cuber Generative AI Bots for Enterprises: We provide enterprises with a SaaS-based low code platform. Our Generative AI-powered bots deliver intelligent automation to unlock your business potential. Our Gen AI bots lead to more intelligent and natural customer support interactions, where these Gen AI chatbots can provide personalized responses and efficiently handle repetitive tasks.

Average Rating: 3.0/5.0

Total Reviews: 1

How Do G2 Users Rate Cuber Generative AI Bots?

  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Cuber Generative AI Bots?

  • Seller: Cuber
  • Year Founded: 2021
  • HQ Location: Saratoga, US
  • Twitter: @AiCuber
    2 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

CustomGPT

CustomGPT.ai is a no-code artificial intelligence platform designed to transform business operations by delivering instant, accurate answers derived directly from your organization’s information. This business productivity and AI-driven knowledge management solution serves industries like legal, education, customer service, and more. It is built for organizations seeking efficient internal knowledge retrieval, enhanced employee productivity, and seamless customer support. The platform integrates effortlessly with various data sources, such as HubSpot, SharePoint, websites, and other business systems, enabling users to consolidate their knowledge into a single, accessible hub. By leveraging Retrieval-Augmented Generation (RAG) technology, CustomGPT.ai ensures that every response is grounded in the specific data you provide, eliminating inaccuracies and reducing response times. Key Features: Data Integration: Connect with thousands of data sources, from CRMs to internal knowledge repositories, for a centralized information experience. High Security and Privacy: With SOC-2 Type 2 and GDPR compliance, CustomGPT.ai guarantees data security and never trains on your information, giving you full control. Precision and Accuracy: Industry-leading anti-hallucination technology ensures answers are reliable and aligned with your data. Flexible Deployment Options: Use the AI internally to boost employee efficiency or externally to provide automated customer support around the clock. Trusted by Leading Organizations: MIT, Bernalillo County, and other renowned entities rely on CustomGPT.ai for secure, accurate, and scalable AI solutions. CustomGPT.ai empowers businesses to streamline operations, enhance decision-making, and improve user interactions without the need for technical expertise. By delivering real-time, data-driven insights, the platform helps businesses save time, improve productivity, and offer better service to customers—all while keeping data secure. Whether for internal or external use, CustomGPT.ai is a versatile tool for organizations looking to leverage the power of AI in their workflows.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate CustomGPT?

  • Control: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 5.0/10 (Category avg: 8.5/10)
  • Collection of information: 0.0/10 (Category avg: 8.6/10)

Who Is the Company Behind CustomGPT?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About CustomGPT?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of understanding extremely beneficial, as uploading training materials is straightforward and flexible.
  • Users appreciate the ease of use of CustomGPT, effortlessly uploading materials from various sources for training.
Cons
  • Users are frustrated by the lack of conversation retention, making each interaction feel disconnected and new.

What Are Recent G2 Reviews of CustomGPT?

Dante AI

Dante AI is AI customer service that runs itself. Train an AI agent on your website, documents, or knowledge base - it goes live in 60 seconds and answers customer questions accurately in over 100 languages, via chat or voice. Human handoff is built in. When your AI agent reaches its limits, it transitions the conversation to your team in one message. Every conversation is tracked with resolution rates and satisfaction scores. Deploy as a website widget, standalone page, custom domain, or through the API. Capture leads mid-conversation. Export chat records for compliance. Connect to your existing tools through Zapier and native integrations. No code required. Free to start. Paid plans from $29/month.

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Dante AI?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Dante AI?

  • Seller: Dante AI
  • Year Founded: 2023
  • HQ Location: Delaware, US
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 167% Large, 67% Small

What Do G2 Reviewers Say About Dante AI?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use with Dante AI, enjoying a seamless and natural workflow from the start.
  • Users value the real-time responses from Dante AI for accurate and multilingual support in travel queries.
  • Users value the real-time communication capabilities of Dante AI, enhancing support for travelers and clinicians alike.
  • Users appreciate the helpful features of Dante AI, making appointment management and guidance seamless for both patients and clinicians.
  • Users find the easy setup of Dante AI to be impressive and beneficial for their business needs.
Cons
  • Users notice a lack of strong PHI governance defaults during setup, prompting them to add extra controls.
  • Users find that importing large SKU catalogs requires manual preprocessing for optimal results, adding extra steps to the process.

What Are Recent G2 Reviews of Dante AI?

Digital Impacter

Digital Impacter is an AI First SaaS-based startup headquarted at Chennai, India that aims to cater cutting-edge technology for enterprises and organizations that aspires to enable technology to leap forward in their respective domains

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate Digital Impacter?

  • Control: 6.7/10 (Category avg: 8.7/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Digital Impacter?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Digital Impacter?

What Are G2 Users Discussing About Digital Impacter?

Domino CRM

A no-code chatbot builder designed for businesses to enhance customer interactions. Featuring a simple drag-and-drop interface, it empowers non-technical teams to create and customize bots capable of processing payments, displaying catalogs, accepting calendar bookings, asking questions, and showcasing images and text. Additional features include broadcasting functionality for message campaigns and an integrated CRM.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Domino CRM?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Domino CRM?

AI-generated summary from verified user reviews

Pros
  • Users find Domino CRM to be easy to use and set up, making it perfect for non-tech individuals in tech roles.
  • Users find the easy setup of Domino CRM ideal, requiring minimal time and effort for effective daily use.

What Are Recent G2 Reviews of Domino CRM?

EmbedAI

Custom AI ChatGPT bot trained on your data.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate EmbedAI?

  • Control: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind EmbedAI?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of EmbedAI?

FilWeb Asia

FilWeb Asia is the top option for finding the best pool of talented professionals in the Philippines as we are committed to great quality and high standards.

Average Rating: 3.5/5.0

Total Reviews: 1

Who Is the Company Behind FilWeb Asia?

Who Uses This Product?

  • Company Size: 100% Large

Formito

Create custom chatbots that talk to your website visitors and turn them into paying customers. Replace traditional forms with a people-friendly one. Engage website visitors, collect leads, and automate your business using real-time actions.

Average Rating: 1.5/5.0

Total Reviews: 1

How Do G2 Users Rate Formito?

  • Control: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Formito?

Who Uses This Product?

  • Company Size: 100% Medium

What Are G2 Users Discussing About Formito?

Frontnow Advisor

Frontnow Advisor is an GenAI-powered shopping assistant supercharging the customer journey in online retail. This solution fosters interaction with website visitors, meeting their unique needs and inquiries.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Frontnow Advisor?

  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Frontnow Advisor?

  • Seller: Frontnow
  • Year Founded: 2020
  • HQ Location: Berlin, Berlin, Germany
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Frontnow Advisor?

Further

Further is Senior Living's AI partner for today and tomorrow. Further's AI works across the whole community, from the first inquiry to a resident's everyday experience: ProspectAI: an AI phone agent, call tracking, and marketing automation that capture every inquiry, 24/7 SalesAI: a tour assistant, sales coaching, AI texting, and web engagement that turn inquiries into move-ins ResidentAI: personalized resident check-ins and engagement tools that surface concerns early and extend length of stay Competitive Market Intelligence: specialist-led secret shopping that keeps pricing and positioning current OpsAI (coming soon): AI agents for hiring and back-office work that give staff back hours Every product syncs natively with the CRMs and EHRs operators already run, including WelcomeHome, Yardi, and Aline. Because it's one connected platform, insights move both ways: sales conversations shape the resident experience, and resident insight sharpens sales. Further was built for Senior Living, not adapted to it. It grows with operators as AI changes how communities are run.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Further?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Further?

GenieTalk.ai

Revolutionize your data verification process with AI-powered virtual agents that enable you to enrich your data in real-time. Our cutting-edge technology provides revolutionary data verification services that are 1000X faster than human agents, making it an ideal solution for large databases and B2B lead/demand generation companies. With GenieTalk.ai's SaaS enterprise software, you can enjoy human-like AI-powered contact center experiences, reduce your costs, and free up your human agents' time. Our patented tool, GenieVerify, fixes stale data through AI enrichment, helping you save billions of dollars over invalid data. Whether you need to verify/enrich your data or fix data quality issues. GenieTalk.ai has got you covered with its comprehensive data management solutions. Get started today and experience the power of AI in data verification.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind GenieTalk.ai?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About GenieTalk.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the customizable tone, style, and personality of GenieTalk.ai, enhancing their conversational experience.
  • Users value the user-friendly interface of GenieTalk.ai, making interactions seamless and enjoyable across multiple languages.
Cons
  • Users experience limitations in AI capabilities with specialized topics, leading to errors and misunderstandings during conversations.
  • Users report inaccuracy in GenieTalk.ai, often facing errors and misunderstandings during conversations.

What Are Recent G2 Reviews of GenieTalk.ai?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026