Best Chatbots Software - Page 45

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,078

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,078+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

enso

Enso is an AI-powered marketplace designed to help small businesses automate various aspects of their operations, enhancing efficiency and growth. By offering a suite of pre-trained AI bots, Enso enables businesses to streamline tasks such as social media management, content creation, SEO optimization, and customer engagement, all without requiring technical expertise. With a simple setup process and seamless integration into existing workflows, Enso allows users to focus on strategic initiatives while the AI handles routine tasks.

Who Is the Company Behind enso?

  • Seller: enso
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Etienne

Ohlala SmartOps is an AI-powered infrastructure assistant designed to streamline the management of Windows servers on AWS. By integrating directly with Microsoft Teams, it enables IT teams to monitor, manage, and optimize EC2 instances efficiently, reducing the need for manual interventions and enhancing operational productivity. Key Features and Functionality: - Microsoft Teams Integration: Manage AWS EC2 instances directly within Teams, facilitating seamless communication and collaboration. - Automated Monitoring and Alerts: Receive real-time health reports and cost optimization recommendations, ensuring proactive infrastructure management. - PowerShell Automation: Execute PowerShell commands remotely across EC2 instances without the need for RDP or interactive logins, enabling efficient task automation. - Scheduled Task Management: Automate routine tasks using PowerShell scripts, enhancing scalability and reducing manual configuration efforts. - Cost Tracking: Monitor AWS usage with intelligent cost tracking, including milestone warnings to help manage expenses effectively. Primary Value and Problem Solved: Ohlala SmartOps addresses the challenges of managing Windows servers on AWS by providing a centralized, AI-driven solution that integrates with existing communication tools. It simplifies routine operations, automates repetitive tasks, and offers actionable insights, thereby reducing operational overhead and minimizing the risk of human error. This leads to improved system reliability, optimized performance, and significant time savings for IT teams.

Who Is the Company Behind Etienne?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

ETIYA Chatbot

Etiya’s Chatbot is an AI-supported, advanced conversational tool that simulates human conversations, and it is designed to optimise customer service and operational efficiency. It can seamlessly integrate with all digital channels and applications, providing fast, accurate responses to customer queries. Whether rule-based or AI-powered, it offers scalable and customizable solutions for internal and external customer interactions, improving satisfaction and resource management.

Who Is the Company Behind ETIYA Chatbot?

  • Seller: Etiya
  • Year Founded: 2004
  • HQ Location: İstanbul, TR
  • LinkedIn® Page: tr.linkedin.com
    1,603 employees on LinkedIn®

Evie.ai

Evie is the world's best AI Recruitment Coordinator helping recruiters take over the time-consuming work of interview scheduling while keeping the human touch. Marta Brockwell, Talent Acquisition Consultant of Siemens has this to say about Evie: “I schedule close to a hundred interviews a month and with Evie, I save 30% of my time! This has allowed me to focus on the really important tasks like candidate sourcing, and invest more time screening for the best talent to join our company. I also use Evie to automatically send the right information (attachments, instructions, etc.) to candidates and hiring managers, saving me even more time and ensuring a consistent experience for all our candidates and interviewers. Evie also interacted well with our candidates, providing a smooth candidate experience. The Evie team is incredibly responsive and a pleasure to work with.” Even with automation, recruiters today are still hard-pressed to juggle interviews, wow candidates & win the war for talent. 54% of recruiters want interview scheduling to be automated. Free recruiters from interview scheduling pain with Evie, the best-in-class interview scheduling powered by AI, enabling a collaborative experience between interviewers & candidates and achieve: • 10x faster in interview scheduling • 2x Reduction in Reschedule • 30% Time Saved in a Recruiter's Day Contact hello@evie.ai to schedule a demo and a free trial.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Evie.ai?

  • Seller: Evie.ai
  • Year Founded: 2014
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Evie.ai?

AI-generated summary from verified user reviews

Pros
  • Users love the seamless integration with popular calendar tools like Google Calendar and Outlook for enhanced productivity.
Cons
  • Users find that Evie.ai has limitations in understanding complex questions, affecting its responsiveness and utility.
  • Users experience limitations in understanding issues, finding it challenging for complex question handling and responses.

What Are Recent G2 Reviews of Evie.ai?

Expa.AI

EXPA.AI is a set of messaging-first deep learning-based products for businesses to accelerate growth throughout the complete “customer lifecycle”. The “AI Bot Builder” allows businesses to build a chatbot for acquiring leads, and converting them to customers. The “CRM” and “Automated Broadcasting” tool allows businesses to store, analyze, segment, and target customers based on their interest. “AI Campaign Builders” can help businesses automate online-to-offline and offline-to-online (O2O) marketing campaigns.

Who Is the Company Behind Expa.AI?

Expedify

Expedify — the CRM that thinks, talks, and acts Your CRM shouldn’t need a babysitter. Expedify is an AI-first, chat-native system that does the work for your team—following up, personalizing outreach, and turning data into decisions in real time. It connects sales and marketing in one living workspace so your pipeline moves without nudges or spreadsheets. What Expedify does (so you don’t have to) Unifies sales + marketing: One source of truth across leads, interactions, and journeys; cross-channel analytics marry your CRM data with campaign performance for immediate clarity. Launches journeys that run themselves: Orchestrate WhatsApp, SMS, email, and calls from a single visual builder—spin up outreach in minutes and let it run on autopilot. Agentix, your AI teammate: Context-aware agents make calls, send tailored follow-ups, draft smart copy from buyer history, and can be customized for any use case. There’s genuinely an agent for that. Chat with your data: Ask “plain-English” questions about your pipeline and act instantly—no dashboards to hunt, no reports to wait on. Simple, chat-first UI: Recruit or build agents in a visual agent builder; most work can happen in chat so teams ramp fast without heavy training. Why it’s different No CRM chores: Expedify removes manual logging and reminder-hunting. Follow-ups fire before your reps think to ask, and content adapts on the fly. The result: speed, consistency, and fewer dropped balls. Automation without the headache: Classic “if-this-then-that” rules evolve into agentic workflows that reason about the next best action—so you automate what should be automated and keep humans on high-leverage decisions. Proven by teams that scale: 9+ years, 300+ clients, 100+ experts across BFSI, education, healthcare, real estate, auto, and FMCG means battle-tested foundations with modern AI on top. The vibe (and the value) No fluff, no tool sprawl, no “please update the CRM.” Just answers when you ask, campaigns when you need them, and a system that quietly keeps your pipeline warm. If you’ve ever wished your CRM worked for you—not the other way around—this is that moment. Book a quick walkthrough and feel the AI do the heavy lifting.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Expedify?

  • Seller: Expedify
  • Year Founded: 2016
  • HQ Location: Gurgaon, IN
  • LinkedIn® Page: www.linkedin.com
    51 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Expedify?

ExpertGuru

Expert Guru is an innovative retail solution that leverages AI-powered Personal Shoppers to transform your store's customer experience. Our virtual assistant provides personalized shopping assistance, from product recommendations to guiding customers through their shopping journey. You will also get auto-generated social media ad content based on visitor questions and site content.

Who Is the Company Behind ExpertGuru?

Fabio AI Chatbot

Fabio AI ChatBot replaces Wordpress native search by a dialogue with users. It works on Wordpress blogs and Woocommerce shops.

Who Is the Company Behind Fabio AI Chatbot?

faibrik

faibrik simplifie, optimise et personnalise la gestion de votre service client grâce à l’intelligence artificielle intégrée à une plateforme omnicanale et multilingue. Notre logiciel français vous permet de concentrer vos efforts sur les tâches à forte valeur ajoutée et laisser l’IA faire le reste. Les principales fonctionnalités de la plateforme sont : - Centralisez vos demandes clients pour les traiter simplement, - Priorisez, assignez et répondez aux tickets en quelques clics grâce à l’IA, - Automatisez les réponses aux avis clients positifs pour passer plus de temps à traiter les retours plus complexes, - Gérez votre service client dans toutes les langues - Formez vos équipes grâce à l’analyse de vos appels par l’IA pour homogénéiser les compétences de votre équipe, - Obtenez des rapports détaillés sur votre gestion de la relation client pour optimiser intégralement votre service client grâce à l’intelligence artificielle. Notre plateforme place l’IA au cœur de la relation client, non pas pour remplacer l’humain, mais pour l’accompagner et décupler ses capacités. Modulable et adaptable, notre solution s’ajuste aux besoins spécifiques de chaque organisation, garantissant ainsi une approche personnalisée et une proximité authentique avec vos clients. Notre plateforme est entièrement multilingue, vous pouvez ainsi rendre votre support international en quelques clics seulement. Visitez notre site web pour consulter nos cas d'usages : https://faibrik.com/

Who Is the Company Behind faibrik?

  • Seller: faibrik
  • Year Founded: 2018
  • HQ Location: Annecy, FR
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

FAQ Plus

FAQ Plus gives a small business a public chat page that answers customer questions from the documents the business uploads: FAQs, policies, price lists (PDF, Word, plain text, CSV, or pasted text). The assistant answers only from those documents. When the answer is not in them, it says so and emails the question to the business with the visitor's contact details, instead of guessing. Plans are priced per conversation volume with hard caps; there is no overage billing and no credit arithmetic. The stack is EU-hosted, visitors need no account and get no cookies, and chats are not stored by default. The assistant answers in the visitor's language, English or Dutch, with a choice between informal and formal address. Setup takes minutes: register, upload documents, and share the chat page at your own link or embed the widget on your site. Built for small businesses that answer the same customer questions by email every week.

Who Is the Company Behind FAQ Plus?

FetchDesk AI Agents

FetchDesk AI is the only pet care specific AI Receptionists that solve the #1 problem of missed phone calls. FetchDesk AI integrates into the leading pet care software platforms (MoeGo, Gingr, Go High Level) so that our AI receptionists can take action to convert leads into customers (and register them in your software), find and book the ideal appointment (improving average revenue per pet). Each AI receptionist is custom built to represent your brand, answer any question and ensure that 100% of phone calls are answered. Most companies are doing a human first implementation which allows staff to answer when available, but has the AI receptionist as a back-up when they can't answer by the 3rd ring. Every AI Receptionist has the ability to do live call transfers back to staff members as needed.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate FetchDesk AI Agents?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind FetchDesk AI Agents?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of FetchDesk AI Agents?

FinChat

FinChat.io is an AI-powered investment research platform designed to streamline the financial analysis process for investors and analysts. By integrating institutional-quality financial data with advanced AI capabilities, FinChat.io enables users to efficiently access, analyze, and interpret complex financial information. The platform covers over 100,000 global public companies, offering detailed financial statements, company-specific key performance indicators , and segment data. Its AI assistant, FinChat Copilot, is tailored to handle complex financial queries, providing summaries, analyses, and visualizations to support informed investment decisions. Key Features and Functionality: - Comprehensive Financial Data: Access up to 20 years of historical financial data, including income statements, balance sheets, and cash flow statements for a vast array of global public companies. - AI-Powered Assistant: FinChat Copilot assists in answering complex financial questions, summarizing reports, and generating detailed analyses, enhancing the efficiency of the research process. - Customizable Dashboards: Create personalized dashboards to monitor key metrics, track performance, and receive notifications on the latest reports and investor activities. - Advanced Stock Screener: Utilize robust screening tools to filter companies based on specific criteria, such as revenue growth and valuation multiples, aiding in the identification of investment opportunities. - Financial Modeling Tools: Employ built-in tools for discounted cash flow modeling and other financial analyses to assess the intrinsic value of companies. Primary Value and User Solutions: FinChat.io addresses the challenges of time-consuming and complex investment research by providing a centralized platform that combines accurate financial data with AI-driven insights. This integration allows users to quickly understand company financials, screen for new investments, summarize content, visualize data, compare ideas, and organize dashboards. By automating repetitive tasks and offering comprehensive analytical tools, FinChat.io empowers investors, financial analysts, portfolio managers, and financial advisors to make informed decisions efficiently, ultimately enhancing their investment strategies and outcomes.

Who Is the Company Behind FinChat?

Finn AI Banking Chatbot

Finn AI’s built for purpose banking chatbot provides optimized, out-of-the-box support for over 500 of the most common banking tasks and queries. Our proven, effective solution delivers the best ROI in the industry, helping banks and credit unions drive productivity, reduce wait and handle times and efficiently scale customer engagement. We easily integrate into existing technology including most banking systems and pre-built integrations with many major call centre or messaging platforms.

Who Is the Company Behind Finn AI Banking Chatbot?

  • Seller: Finn AI
  • Year Founded: 2012
  • HQ Location: New York, New York, United States
  • LinkedIn® Page: www.linkedin.com
    450 employees on LinkedIn®

Fixein Hermes Chatbot

Fixein delivers innovative AI-powered chatbot and analytics solutions to help businesses improve communication, boost engagement, and drive growth.

Who Is the Company Behind Fixein Hermes Chatbot?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026