Best Chatbots Software - Page 74

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,134

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 125,900+ Authentic Reviews
  • 1,134+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Wastu

Wastu is an innovative platform designed to enhance communication and collaboration within teams by providing a seamless and intuitive chat interface. It offers a range of features aimed at improving productivity and ensuring efficient information exchange among team members. Key Features and Functionality: - Real-Time Messaging: Facilitates instant communication, allowing team members to share information and updates promptly. - File Sharing: Enables users to share documents, images, and other files directly within the chat interface. - Integration with Other Tools: Supports integration with various productivity tools, streamlining workflows and reducing the need to switch between applications. - Customizable Channels: Allows the creation of specific channels for different projects or topics, ensuring organized and focused discussions. - User-Friendly Interface: Designed with simplicity in mind, making it easy for users to navigate and utilize its features effectively. Primary Value and User Solutions: Wastu addresses the common challenges of team communication by providing a centralized platform where conversations, files, and tools converge. This consolidation reduces miscommunication, enhances collaboration, and boosts overall team productivity. By integrating with existing tools and offering a user-friendly experience, Wastu ensures that teams can focus on their work without the friction of disjointed communication methods.

Who Is the Company Behind Wastu?

Waybeam

AI agents for sales, education, retail, website assistant and support - grounded in your knowledge base, with RAG-cited answers, persona controls, and 24/7 multilingual coverage.

Who Is the Company Behind Waybeam?

Weav

Weav is an AI customer support platform that deploys autonomous AI agents trained on your existing documentation. Support teams use it to handle incoming questions across chat, email, SMS, WhatsApp, and Messenger. Weav is designed to make sure those conversations end in a real resolution. Not a loop back to a help article. Setup takes minutes, not days or weeks. Connect your product docs, brand guidelines or help center, and Weav builds an AI agent that understands your product, matches your brand tone, and starts handling tickets immediately. No code required. No lengthy onboarding. No migration away from tools you already use. How it works When a customer message comes in, the AI agent reads it, generates a confidence-scored response, and either sends it automatically or queues it for human review. Depending on the thresholds your team sets. If a conversation needs human intervention, it is escalated with the full thread intact. The human agent picks it up without asking the customer to repeat anything. AI agents and human agents work in the same inbox. Human agents also have access to Ask Weav, an internal assistant that allows them to scale. Ask Weav drafts replies and surfaces answers from the knowledge base mid-conversation. There is no separate chatbot interface. No bolt-on layer. No context lost between systems. What makes Weav different? Most AI support tools are built around deflection. They try to stop customers from reaching a human. Weav is built around resolution. The AI Support Agent learns continuously from every resolved ticket. This means response accuracy and brand tone improve over time without manual retraining. Weav charges $0.99 per resolution with no seat fees. Unlimited seats and unlimited AI agents are included in every plan. Do not pay more as headcount grows. Pay for positive customer outcomes. Key capabilities - Trains on your documentation and help center in minutes - Handles chat, email, SMS, WhatsApp, and Messenger from one unified inbox - Confidence-scored AI drafts with configurable auto-send and escalation thresholds - Full conversation context preserved on every human handoff - Continuous learning from resolved conversations — no manual retraining needed - Copilot internal assistant for human agents - Unlimited seats and unlimited AI agents on every plan - Integrates with Stripe and Google Drive; REST API and webhooks for custom workflows Who uses Weav Weav is used by B2B SaaS companies, tech-enabled businesses, and founders who need their support operation to scale without scaling their headcount. It is a strong fit for support teams of 2 to 15 agents managing growing ticket volumes who are frustrated by chatbots that do not actually resolve anything. Start free at weav.com

Who Is the Company Behind Weav?

  • Seller: Weav
  • HQ Location: Salt Lake City, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Weave

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.

Average Rating: 4.6/5.0

Total Reviews: 519

How Do G2 Users Rate Weave?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Weave?

  • Seller: Weave
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Lehi, Utah
  • LinkedIn® Page: www.linkedin.com
    1,200 employees on LinkedIn®
  • Ownership: NYSE: WEAV

Who Uses This Product?

  • Who Uses This: Office Manager, Practice Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 91% Small, 7% Medium

What Do G2 Reviewers Say About Weave?

AI-generated summary from verified user reviews

Pros
  • Users find Weave to be very easy to use, enhancing efficiency with intuitive designs and smooth integration.
  • Users love how Weave enhances communication, making patient engagement smooth and efficient with reliable, intuitive features.
  • Users love the real-time texting capabilities of Weave, enhancing communication and improving patient engagement effortlessly.
  • Users value the enhanced patient communication Weave provides, greatly improving engagement and operational efficiency.
  • Users find Weave’s texting communication incredibly convenient, allowing seamless patient interactions and efficient information sharing.
Cons
  • Users report occasional technical issues like slow performance and missed notifications, affecting the overall experience.
  • Users experience messaging issues with delays and glitches that hinder effective communication and workflow.
  • Users experience communication issues with Weave, leading to patient frustration and marketing inefficiencies.
  • Users experience connectivity issues with Weave, leading to disruptions in communication and operational efficiency.
  • Users feel the limited features restrict functionality, particularly in scheduling and package capabilities.

What Are Recent G2 Reviews of Weave?

What Are G2 Users Discussing About Weave?

Wedoo

Who Is the Company Behind Wedoo?

WEMACX CXaaS Platform

WEMACX is an AI-powered Customer Experience as a Service (CXaaS) platform that unifies omni-channel customer interactions with intelligent business process automation. Designed for customer-intensive operations, WEMACX enables organizations to seamlessly manage voice, chat, email, social, and digital channels within a single cloud-native platform. Beyond traditional contact center capabilities, WEMACX combines customer engagement with workflow orchestration, enabling enterprises to automate end-to-end journeys—from customer acquisition and servicing to back-office fulfillment. With built-in AI, analytics, and low-code configurability, the platform empowers teams to design, execute, and optimize customer experiences at scale while improving operational efficiency and outcomes. WEMACX is purpose-built for modern enterprises looking to move from reactive support models to proactive, outcome-driven customer engagement.

Who Is the Company Behind WEMACX CXaaS Platform?

Whatsboost

WhatsBoost is a cutting-edge mobile marketing automation platform that helps businesses maximize WhatsApp’s potential. From instant lead capture to multi-step follow-ups, WhatsBoost ensures businesses can engage customers, send promotional campaigns, and automate marketing workflows at scale. With Google Sheets, Shopify, Calendly, and CRM integrations, WhatsBoost connects businesses with their customers via AI-driven chatbots, scheduled messaging, and personalized bulk messaging. The multi-device support ensures businesses can run WhatsApp campaigns efficiently without restrictions. Designed for coaches, webinar hosts, local businesses, and service providers, WhatsBoost eliminates manual follow-ups, allowing businesses to boost conversions with automated WhatsApp marketing.

Who Is the Company Behind Whatsboost?

WhatsGrow AI

WhatsGrow AI is an all-in-one WhatsApp CRM and AI agent platform built on the official Meta WhatsApp Cloud API. The AI agent replies to customers and books, reschedules and cancels appointments right inside WhatsApp, with a booking website, team calendar, Google Calendar sync and automatic reminders. Teams can also run broadcasts and manage leads in a Kanban pipeline. Plans start at $19/month (Starter), $49 (Growth) and $99 (Pro), with a 7-day free trial and no credit card required.

Who Is the Company Behind WhatsGrow AI?

What's up AI

What's up AI is an audio tool designed for iPhone users that translates your voice messages.

Who Is the Company Behind What's up AI?

Whisper Software

Whisper is an AI-powered chatbot designed to help creators, particularly those on fan-based platforms, enhance their engagement and increase revenue. By learning and mimicking your unique communication style, Whisper interacts with your fans 24/7, handling conversations, promoting content, and managing sales seamlessly. This automation allows you to focus more on content creation while maintaining authentic and personalized connections with your audience.

Who Is the Company Behind Whisper Software?

WideBot

WideBot is the leading chatbot building platform in the MENA region requiring no prior tech experience and supporting Arabic variety.

Who Is the Company Behind WideBot?

  • Seller: WideBot
  • Year Founded: 2016
  • HQ Location: ‎Riyadh Governorate, SA
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®

Winchat

Winchat boosts customer engagement and acquisition tenfold, making every interaction count.

Who Is the Company Behind Winchat?

WittyReply

Whatsapp AI Agents automation services

Who Is the Company Behind WittyReply?

WittySuite

WittySuite is a business-to-customer interaction management suite that allows you to create your ideal user experience, create and manage your own chatbots, combine AI with human attention, and send mass messages via WhatsApp and SMS. Our platform includes solutions for user authentication by voice biometrics, speech-to-text, OCR, complete digital onboarding, and voice payments, among other innovations.

Who Is the Company Behind WittySuite?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026