Best Chatbots Software - Page 39

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

ChatifyIT

ChatifyIT is a no-code platform that helps entrepreneurs build niche-specific AI chat agents designed for lead generation. Users describe the type of agent they need for their industry or expertise area, and ChatifyIT automatically builds a conversational agent that engages visitors with relevant discussions while naturally collecting email addresses. The platform enables professionals across industries to create custom agents that reflect their specific knowledge domain, whether for coaching, consulting, education, healthcare, or any service-based business. Agents can be deployed via embedded widgets on websites or shared as direct links in social media profiles, email signatures, and any digital touchpoint where the business interacts with prospects. ChatifyIT handles the technical complexity automatically, requiring no coding knowledge or AI expertise from users. Designed for entrepreneurs and small business owners who want to turn their expertise into working lead-generation tools rather than spending time learning complex technology.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate ChatifyIT?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)

Who Is the Company Behind ChatifyIT?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About ChatifyIT?

AI-generated summary from verified user reviews

Pros
  • Users find ChatifyIT's interface incredibly easy to use, enhancing support and streamlining the deployment of agents.
  • Users find ChatifyIT extremely helpful for creating agents that efficiently assist with client inquiries and support.
  • Users appreciate the personalized customer support from ChatifyIT, which effectively resolves issues with real agents.
  • Users find implementation easy with ChatifyIT, enhancing their experience and reducing routine inquiry burdens.
  • Users value the easy integration of APIs in ChatifyIT, enabling practical and effective agent deployment.
Cons
  • Users desire more customization options for branding the widget, currently limited by privacy and terms restrictions.
  • Users express concerns about privacy and terms, noting they hinder full branding customization of the ChatifyIT widget.
  • Users find the lack of saved conversation history hinders ongoing support and complicates issue resolution for clients.

What Are Recent G2 Reviews of ChatifyIT?

CHATIVOX

CHATIVOX is an advanced communication platform designed to enhance team collaboration and streamline workflows. It offers a comprehensive suite of tools that facilitate real-time messaging, video conferencing, and file sharing, all within a secure and user-friendly interface. By integrating seamlessly with existing business applications, CHATIVOX ensures that teams can maintain productivity without switching between multiple platforms. Key features of CHATIVOX include: - Instant Messaging: Enables real-time text communication with individuals or groups, supporting rich media sharing and message history. - Video Conferencing: Provides high-definition video calls with screen sharing capabilities, allowing for effective remote meetings and presentations. - File Sharing and Storage: Allows users to share documents, images, and other files securely, with cloud storage options for easy access and collaboration. - Integration with Third-Party Applications: Supports integration with popular tools such as project management software, calendars, and email clients to centralize workflows. - Customizable Notifications: Offers tailored notification settings to keep users informed without overwhelming them. - Security and Compliance: Implements end-to-end encryption and adheres to industry standards to protect sensitive information. The primary value of CHATIVOX lies in its ability to consolidate various communication channels into a single platform, reducing the need for multiple tools and minimizing information silos. This integration enhances team efficiency, fosters better collaboration, and ultimately drives business success by ensuring that all team members are connected and informed, regardless of their location.

Who Is the Company Behind CHATIVOX?

ChatMasters

ChatMasters is a cutting-edge customer support service that leverages the power of artificial intelligence to provide unparalleled support to businesses and their customers

Who Is the Company Behind ChatMasters?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

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Chatmate

Chatmate is an advanced communication platform designed to streamline and enhance team collaboration through real-time messaging, file sharing, and integrated task management. It offers a user-friendly interface that supports both individual and group conversations, ensuring seamless communication across various devices. Key features include end-to-end encryption for secure messaging, customizable notifications to keep users informed without overwhelming them, and integration capabilities with popular productivity tools to centralize workflows. Chatmate addresses common communication challenges by providing a unified space where teams can coordinate projects, share resources, and maintain clear, organized discussions, ultimately boosting productivity and fostering a more connected work environment.

Who Is the Company Behind Chatmate?

ChatMaxima

ChatMaxima empowers businesses to revolutionize their customer connections through a groundbreaking Conversational Marketing SaaS platform. Leveraging a powerful blend of AI-powered chatbots and seamless human support, ChatMaxima broadens brand outreach and maximizes customer engagement. Even with no coding experience, users can create chatbots with an easy-to-use drag-and-drop builder. This versatile technology integrates effortlessly across popular platforms like websites, WhatsApp, Facebook Messenger, and more, ensuring businesses can connect with customers on their preferred channels. By transforming conversations into conversions, ChatMaxima sparks customer satisfaction and propels businesses to new heights.

Who Is the Company Behind ChatMaxima?

Chatmosphere

Chatmosphere is an innovative communication platform designed to enhance team collaboration and productivity. It offers a suite of tools that facilitate seamless interaction among team members, regardless of their location. Key Features and Functionality: - Real-Time Messaging: Enables instant communication through text, voice, and video, ensuring teams stay connected. - File Sharing: Allows users to share documents and media files effortlessly within the platform. - Task Management: Integrates task assignment and tracking features to streamline project workflows. - Customizable Channels: Provides the ability to create dedicated channels for specific projects or topics, enhancing organization. - Integration Capabilities: Supports integration with popular third-party applications to centralize work processes. Primary Value and User Solutions: Chatmosphere addresses the challenges of remote and hybrid work environments by offering a centralized hub for communication and collaboration. It reduces the need for multiple disparate tools, thereby minimizing information silos and improving overall team efficiency. By fostering a cohesive communication ecosystem, Chatmosphere empowers teams to achieve their goals more effectively.

Who Is the Company Behind Chatmosphere?

Chatnels

Chatnels is an all-in-one community chat platform designed to streamline client interactions, automate workflows, and optimize engagement through built-in communities. It enables organizations to create thriving communities with clients using a simple, integrated solution. Key Features and Functionality: - Chat Management Tools: Organize conversations into designated topics or departments using 'Lines' and assign team members as 'Hosts' to collaboratively manage chats. - Chat Navigation: Facilitate seamless collaboration by inviting team members into chat sessions on-the-fly and transferring chats to maintain context during user hand-offs. - Inbox Manager: Monitor chat statuses to prioritize urgent interactions, track engagement progress, and transfer chats to appropriate team members. - Reports & Analytics: Access detailed dashboards to track team chat usage, identify optimization opportunities, and enhance workflow efficiency. - Flow Bot: Design and deploy rule-based bots to automate repetitive tasks, answer FAQs, and route users to resources or representatives using conditional logic. - Community Engagement: Create open-concept chat rooms and community feeds where individuals can interact, share experiences, and receive real-time updates through broadcast announcements. Primary Value and Solutions Provided: Chatnels addresses the need for efficient, scalable, and personalized client communication by integrating chat management, automation, and community engagement into a single platform. It simplifies workflow communications, enhances team collaboration, and fosters connected communities, ultimately driving growth and user success.

Who Is the Company Behind Chatnels?

ChatNorris

ChatNorris is an AI agent platform that helps businesses turn their own content into intelligent, customer-facing assistants. Companies can create and manage multiple AI agents, train them with their own knowledge sources, and deploy them across websites, WhatsApp, Instagram, and other channels. Each agent can be independently configured with its own knowledge, AI model, behavior, limits, and human handoff rules. Teams can monitor conversations, manage interactions across agents, and identify where customers need additional support. ChatNorris is designed for customer support, lead generation, sales inquiries, FAQs, and knowledge access. It enables businesses to deliver fast, consistent, 24/7 responses across multiple channels without building and maintaining their own AI infrastructure.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate ChatNorris?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind ChatNorris?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ChatNorris?

Chatonbo

Chatonbo is an AI chatbot platform that enables businesses to create, deploy, and manage intelligent chatbots for their websites in minutes. Powered by GPT-5.2, OpenAI's most advanced language model, it automates customer support, captures leads through natural conversations, and works around the clock in over 50 languages with automatic language detection. Businesses train their chatbot by uploading PDFs, adding website URLs, or creating FAQs. The AI learns the business's knowledge base and provides instant, accurate, on-brand answers to visitor questions — no coding or technical skills required. The platform integrates seamlessly with popular business tools including Zendesk, Zoho, Slack, HubSpot, and Zapier for workflow automation, CRM syncing, and real-time lead notifications via webhooks. When a visitor shares their contact details during a conversation, Chatonbo automatically captures and qualifies the lead, then syncs it to your CRM. The embeddable chat widget works on any website including WordPress, Shopify, Wix, WooCommerce, and custom-built sites with just one line of code. The widget is fully customizable — match your brand colors, choose bubble icons, set position, adjust behavior triggers like auto-open and exit intent, and toggle the powered-by branding. Additional features include conversation analytics and reporting, team collaboration with role-based access, pre-built bot templates for sales and customer support, automatic conversation summaries, and multi-bot management from a single dashboard. Chatonbo offers a generous free plan with 250 conversations per month, one AI agent, lead capture, and knowledge base access — no credit card required. Paid plans start at just $19 per month.

Who Is the Company Behind Chatonbo?

  • Seller: Chatonbo
  • Year Founded: 2024
  • HQ Location: New York, NY, United States
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

ChatPal

ChatPal is an AI chatbot software platform for service businesses and support teams that helps organizations automate customer conversations across digital channels. The product is designed to help businesses answer common questions, capture lead information, support appointment booking flows, and manage repetitive customer communication through a centralized system. ChatPal is used by businesses that want to improve response times and handle customer inquiries outside working hours without relying entirely on manual replies. It supports customer-facing communication through web chat, WhatsApp, Instagram, and Telegram, allowing businesses to manage conversations across multiple channels. The software is relevant for companies that receive frequent inbound questions about services, pricing, availability, bookings, and support requests. The platform combines AI-driven conversation handling with workflow support for common business use cases. Businesses can configure chatbot behavior, define assistant instructions, manage knowledge sources, and guide customers through structured conversation flows. ChatPal can help collect customer details during a conversation, identify potential leads, and move customers toward a next step such as submitting an inquiry, requesting support, or booking a service. Key capabilities of ChatPal include: - AI-powered automated replies to common customer questions - Lead capture during customer conversations - Booking support for appointment-based workflows - Multi-channel messaging across web chat, WhatsApp, Instagram, and Telegram - Shared inbox and conversation management for teams - Configurable bot behavior, prompts, and knowledge sources ChatPal is intended for businesses that want to reduce repetitive communication workload while maintaining responsiveness across multiple messaging channels. It can be used as part of a customer communication workflow where automation handles routine interactions and human team members step in when needed. By combining chatbot automation, lead capture, and channel integrations, ChatPal provides a structured way for businesses to manage and scale customer conversations.

Who Is the Company Behind ChatPal?

ChatPlus

We are a Japanese software company providing AI chatbot tool in Japan and abroad. With our team composed of highly skilled engineers, sales managers and marketers, we are supporting more than 19,000 clients which make us now the No.1 AI chatbot provider in Japan since our launch in 2016. WHAT WE OFFER: AI chatbot tool with a huge number of customized functions that will definitively make you satisfied. ・6 plans available from $11.5 only One of the cheapest chatbot services on the market without a lack of quality. ・+ 5000 functions Knowledge base, report and analysis, ticket, lead, categories and tags settings, +30 integrations (ChatGPT, Salesforce, Teams, etc) and much more! OUR VALUE: With ChatPlus, you can expect: ・Save costs and increase sales: 30 to 200% sales increasing expected during and even outside business hours. ・Boost lead generation: raise up to 70% of leads via automated chatbot ・Build up ~90% customer satisfaction ・Help your engage with customer: flexible analysis tool and customer information collection ・24/7 available service: respond to inquiries at any time even out of business hours. ・Hybrid customer experience: strong chatbot and high functional live chat assistance ・Reduce repetitive tasks: 70% of FAQs handle task ・Identify customer behavior: classify each customer by using categories and tags ・Multiple language: +13 languages available Moreover, our support team will help you building the most suitable chatbot for your needs from the first step to the installation and beyond without any charges! Recognized as the No.1 share in Japan chatbot industry, our successful business is growing rapidly and we expect now to bring the know-how of our experts combined with the finesses of Japanese services to international companies. Are you looking for a tool that can help you to improve your business more effectively without spending high costs? Do you need a smoother domestic and foreign customer support service? We are here for you. By 1 click, ask for the most suitable chatbot and meeting tool that will make you feel free from any pressured business interactions.

Who Is the Company Behind ChatPlus?

Chatpro AI

https://chatpro.pro is a platform that allows businesses to create custom AI assistants powered by AI latest models, using their own content. By connecting their data sources, companies can generate chatbots that provide accurate and consistent answers aligned with their specific information. This approach helps automate customer support,internal assistance, and other interactions, ensuring the chatbot responses accurately reflect the company’s knowledge and policies.

Who Is the Company Behind Chatpro AI?

Chat Shape

ChatShape is a next-generation AI powered tool which lets you build AI powered chatbots for your website. Just go to chatshape.com/create, add your website link which will be crawled, and the text will be used to train a chatbot that you can embed on your website to answer customer queries in real time and save you hundreds of hours of time.

Who Is the Company Behind Chat Shape?

ChatSKU

ChatSKU: AI Catalog Intelligence and Product Search for Manufacturers, Distributors, and Wholesalers WHAT IS CHATSKU? ChatSKU is an AI-powered catalog intelligence platform built for manufacturers, distributors, and wholesalers. It turns a complex product catalog into a guided buying experience. Buyers type what they need in plain language. ChatSKU finds the right SKU, explains the fit, and moves the buyer toward the order. Most B2B catalogs hold tens of thousands of SKUs. Part numbers are cryptic. Specs live in PDFs. Cross-references sit in a spreadsheet no one updates. Buyers cannot find what they need, so they call a sales rep, email customer service, or leave for a competitor. ChatSKU fixes that at the source: the catalog itself. ChatSKU is a startup that grew out of Virtina, a B2B eCommerce and digital transformation agency operating since 2011. It was built from years of hands-on work inside real distributor and manufacturer catalogs. It reflects the problems those teams face every day. WHO CHATSKU IS FOR ChatSKU serves B2B companies that sell technical, spec-heavy, or high-SKU-count products. Typical customers include: - Manufacturers with large product families and configurable options - Industrial and MRO distributors with deep, multi-brand catalogs - Wholesalers that serve contractors, dealers, and resellers - Electrical, plumbing, HVAC, fastener, packaging, and building product suppliers - Any B2B seller whose buyers ask, "Which one do I need?" If your sales team answers the same product questions all day, ChatSKU was built for you. THE PROBLEM WITH B2B PRODUCT SEARCH Standard site search matches keywords. B2B buyers do not think in keywords. They think in applications, dimensions, tolerances, standards, and replacements. A buyer searches "3/8 stainless hex bolt, 2 inch, grade 8" and gets zero results, or 400 results in no useful order. A buyer types a competitor's part number and gets nothing back. The cost shows up fast. Abandoned searches. Longer sales cycles. Support tickets about basic specs. Lost reorders. Inside sales reps acting as human search engines. ChatSKU replaces keyword matching with catalog understanding. It reads your product data, learns the attributes that matter, and answers the way your best sales engineer would. THE CHATSKU PRODUCT SUITE ChatSKU is organized around three tools that work together across the buying journey. ChatSKU Finder: AI search bar for product discovery Finder is an intelligent search bar for your website. Buyers search by description, application, spec, part number, or competitor reference. Finder interprets intent, filters by attributes, and returns ranked, relevant SKUs. It handles typos, abbreviations, and industry shorthand. It narrows large result sets with smart follow-up filters instead of dumping a long list. ChatSKU Builder: guided kit and bundle builder Builder helps buyers assemble multi-part orders. It guides the buyer through compatible components, accessories, and options. Buyers get a complete, correct kit without guessing which parts fit together. This reduces order errors, returns, and back-and-forth with your team. ChatSKU Closer: AI sales chatbot for your catalog Closer is a conversational assistant trained on your catalog. It answers product questions, compares SKUs, suggests alternatives, and recommends add-ons. It works as a 24/7 product expert on your site. When a buyer is ready, Closer guides them to quote or cart. KEY FEATURES Natural language product search. Buyers describe the need in their own words. ChatSKU maps it to your SKUs. Attribute-aware matching. ChatSKU understands dimensions, materials, ratings, finishes, voltages, standards, and units of measure. Cross-reference and substitute lookup. Find equivalents by competitor part number, legacy SKU, or specification. Catalog data enrichment. ChatSKU helps structure and clean product attributes so search and chat results stay accurate. Conversational comparison. Buyers ask which of two products fits their job and get a clear answer based on your data. Guided selling. Follow-up questions narrow a broad request to the right SKU in a few steps. Kit and bundle assembly. Builder checks compatibility and completes the order. Lead capture and handoff. When a buyer needs a human, ChatSKU passes the context to your team so no one starts from zero. Search and chat analytics. See what buyers ask for, what they cannot find, and where your catalog has gaps. BENEFITS FOR B2B TEAMS Higher search-to-order conversion. Buyers who find the right SKU fast are more likely to buy. Fewer support calls. Routine product and spec questions get answered on the site, not by your reps. Faster quoting. Reps spend time on pricing and relationships, not part lookups. Larger orders. Smart add-ons, accessories, and kits raise order value. Better catalog quality. Gaps in product data surface quickly so you can fix them. Competitive reach. Cross-reference search captures buyers who start with a competitor's part number. Always-on selling. Your best product knowledge works nights, weekends, and across time zones. HOW CHATSKU WORKS 1. Connect your catalog. ChatSKU ingests product data from your eCommerce platform, PIM, ERP, spreadsheets, or feeds. 2. Structure and enrich. The platform organizes attributes, maps relationships, and flags missing or inconsistent data. 3. Train the experience. Finder, Builder, and Closer are configured around your products, your terminology, and your buying rules. 4. Launch on your site. Add ChatSKU to your existing storefront or product pages. No need to replace your platform. 5. Measure and improve. Use search and chat insights to refine the catalog and the buyer experience over time. USE CASES Industrial distribution: A buyer needs a replacement for a discontinued part. ChatSKU reads the old part number, matches specs, and offers current equivalents. Manufacturing: A dealer configures a product with options and accessories. Builder confirms compatibility and outputs a complete bill of materials. Wholesale: A contractor describes a job. Closer recommends the right products and quantities. Electrical and building products: A buyer searches by rating, size, and code requirement. Finder returns compliant SKUs only. Packaging and supplies: A buyer asks for a box by inside dimensions and strength. ChatSKU filters to exact matches. WHY CHATSKU INSTEAD OF STANDARD SITE SEARCH Keyword search needs exact words. ChatSKU needs intent. Keyword search ignores context. ChatSKU understands application and specification. Keyword search returns lists. ChatSKU returns answers and next steps. Generic chatbots guess. ChatSKU stays grounded in your catalog, so recommendations come from your real products. Generic AI tools need heavy setup for catalogs. ChatSKU was purpose-built for SKU-based B2B selling. WHAT IS CATALOG INTELLIGENCE? Catalog intelligence means your product data does real work. Instead of sitting in a database, it drives search, answers, recommendations, and kits. ChatSKU reads titles, descriptions, attributes, documents, and relationships, then uses them to serve each buyer question. The better your data, the better the results. ChatSKU also shows you where the data falls short, so each fix improves search, chat, and every order that follows. INDUSTRIES WE SUPPORT ChatSKU fits industrial supply, MRO, electrical, plumbing and HVAC, fasteners and hardware, building materials, packaging, safety equipment, electronic components, and other categories where the product list is long and the specs decide the sale. If buyers need exact answers, ChatSKU is a fit. TEAMS THAT BENEFIT eCommerce managers get better search and conversion. Sales leaders get time back from routine lookups. Product data teams get clear visibility into catalog gaps. Customer service gets fewer repeat questions. Executives get a scalable way to grow online revenue without adding headcount. INTEGRATION AND DEPLOYMENT ChatSKU is designed to sit on top of the systems you already run. It supports common B2B eCommerce environments and structured catalog sources. Our team, with roots in B2B eCommerce since 2011, helps with data preparation, configuration, and launch. You do not need a replatform to get started. FREQUENTLY ASKED QUESTIONS What does ChatSKU do? ChatSKU is an AI catalog intelligence platform. It helps B2B buyers find, compare, and configure products using natural language search and chat. Who should use ChatSKU? Manufacturers, distributors, and wholesalers with large or technical catalogs. Does ChatSKU replace my eCommerce platform? No. It adds an intelligent search and selling layer to your existing storefront. Can ChatSKU search by competitor part number? Yes. Cross-reference and substitute lookup is a core use case. Does ChatSKU work with large catalogs? It is built for catalogs with thousands to hundreds of thousands of SKUs. What are Finder, Builder, and Closer? Finder is the AI search bar. Builder is the guided kit builder. Closer is the AI sales chatbot. How do I get started? Book a demo and share a sample of your catalog. We will show your own products working inside ChatSKU. GET STARTED WITH CHATSKU If your buyers struggle to find the right SKU, your catalog is costing you sales. ChatSKU gives every buyer a product expert that knows every part, every spec, and every substitute. Book a demo today. Visit ChatSKU.com or email g@ChatSKU.com. Keywords: AI product search, B2B catalog search, AI catalog intelligence, SKU search, B2B eCommerce search, distributor product finder, manufacturer product configurator, wholesale AI chatbot, cross-reference part lookup, kit builder, guided selling, product data enrichment, natural language product search, MRO catalog search, industrial distribution software

Who Is the Company Behind ChatSKU?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026