It has been really helpful in answering client questions and helping to reduce questions asked about our routine processes in my program. It was also easy to implement and use. Most of all, I like the personalized support I receive from ChatifyIT. Whenever I have issues, they are easily resolved by a real agent. Review collected by and hosted on G2.com.

I dislike that conversation history is not saved for each client. It's great to capture the initial lead but not for ongoing support if a client a client has an issue and wants to put in a ticket to solve it. Review collected by and hosted on G2.com.