Total Products under this Category: 410
Last updated: October 22, 2026
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: RingEX, Nextiva, Aircall, Five9 Intelligent Cloud Contact Center Platform, Talkdesk, CloudTalk, Genesys Cloud CX, and Webex Calling.
Underlying data: [Grid® JSON](https://www.g2.com/categories/call-center-infrastructure-cci/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=aircall&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=talkdesk&focus%5B%5D=cloudtalk&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=webex-calling)
We provide complete suite of digital products tailored to the client needs.
Without any technical knowledge, activate your company standard in 3 minutes and manage your customer calls like a pro
Making contact is the beginning of every success story. Good advice, a specific question, service, research or a solution. Human contact is still the best foundation for making new connections and really reaching people. Conversations win or lose customers. There is, of course, nothing more frustrating than having to tell your whole story over and over again. And there is nothing better than being understood immediately and feeling the right connection. We are all used to having conversations through all kinds of channels. The whole day long. These channels and platforms are very diverse and constantly changing. With that in mind, we have developed a future-proof platform that allows you to join whenever and wherever you want. Steam-connect is the customer-contact ecosystem that is winning hearts. A solution where there is complete freedom. Through which (future) channels the conversation also runs. This way, all customer interactions are tracked without losing the storyline. With Steam-connect, every conversation stays on top of steam. This way you can be more attentive, show understanding immediately and offer the right insight. Empathetic and very effective. Steam-connect is therefore the ideal source of power for every conversation. All customer contact channels in one solution.
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SuperChannel increases Contact Center first call resolution rates and highly improves customer experience by means of exchanging relevant information during the call with agents.
Sword is a business line on any device. It supplies telephone line and talking from anywhere in the world and on any device, using the same number. Make and receive calls on the computer, mobile or even use tablet as a phone.
Australian businesses deserve the best from their telco services, but with so many products available and differing organisational needs, TelcoDataCloud recognises that an unbiased, outside perspective is what’s required before making major costly decisions. TelcoDataCloud independently delivers account management solutions sourced from multiple telecommunications providers and assists with the implementation strategy best suited to the organisation. With detailed reports from a TelcoDataCloud audit, businesses are empowered to re-assess their terms or further engage with TelcoDataCloud Consulting to do this on their behalf.
Simplify business communication with Telebroad’s all-in-one phone system. Our flexible, cloud-based PBX (350+ features), advanced routing, and Teleconsole app let you handle calls, SMS, fax, and chat from any device or browser. Customize call flows, integrate with CRM, and get real-time analytics. With 24/7 support, Telebroad is secure, scalable, and easy to manage. Elevate your communication today.
MTS's TEM Suite Call Accounting offers companies of all sizes and industries a flexible solution for capturing and managing those unified communication costs.
CDC Software is a #SaaS integration solution empowering companies to integrate their #telephony & #CRM to provide a more productive and satisfying #CX.
The Real PBX is a leading provider of unified cloud communication services to consumers and businesses. Our Hosted PBX, VoIP, Toll-Free numbers, and Call Center solutions are highly cost effective and consumer oriented.
Tierzero began over 20 years ago as an effort to disrupt the telecommunications industry, so we understand the frustration when it comes to dealing with the big phone companies. We believe it's our job to make the lives of business owners and IT managers less complicated and deliver an elegant solution that works with the least amount of hassle
